Bitcoins Direct Support Thread

[TangibleCryptography]

Update:  for orders which are funded today only the rate has been reduced from 2% over MtGox to 0.5% over Mtgox.

If you already received a deposit code for a deposit today you will be given the reduced rate automatically.

[1715438561]

1715438561

[1715438561]

1715438561

[Thursday]

ETA for the new site?

[opentoe]

I've dealt with TC several times in buying bitcoins. It has always been a fast and reliable way for me. I can't wait for the new service.

[Philj]

Any update on this service?

[TangibleCryptography]

Any update on this service?

Sorry no.  The end of year has been very busy and there are some much needed changes to FC4B both the website and some of our backend processing.  Since existing clients generate enough demand to satisfy our needs the launch of an expanded site to handle more clients has been a casualty of "too much to do and too little time".  I don't want to provide an ETA until we have the resources to devote to the new site launch.  Two things are true.  We can't handle higher volume processing Purchase Orders manually and we won't launch a site which doesn't meet our high standard for security and privacy.

Staff
Tangible Cryptography LLC

[atomium]

I bought coins from TC a couple weeks ago but I forgot to post about it. Great Service and Delivery. Definitely going to use them next time.

[exdirrk]

Waiting to do another purchase but the PGP key has expired.  Waiting to hear back from Tangible

[TangibleCryptography]

Waiting to do another purchase but the PGP key has expired.  Waiting to hear back from Tangible

Update company key.

KeyID: C26C17CD
Fingerprint: 3AF3 01A1 91EC E112 621C  ACC0 28BB 715F C26C 17CD

-----BEGIN PGP PUBLIC KEY BLOCK-----
Version: GnuPG v2.0.17 (MingW32)
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=6ek9
-----END PGP PUBLIC KEY BLOCK-----

[exdirrk]

Thanks man

[atomium]

I just updated the key automatically with gpg keychain access app, it grabbed from the keyserver

[opentoe]

I was really looking forward to this automated type process. Maybe I'm lucky it is not here, too easy to buy bitcoins.

I have purchased bitcoins myself and have the directions on how to, but I wanted to ask about a friend of mine that asked me about it. Is he allowed to use this service or is it closed to new people?
Thanks.

[Thursday]

I was really looking forward to this automated type process. Maybe I'm lucky it is not here, too easy to buy bitcoins.

I have purchased bitcoins myself and have the directions on how to, but I wanted to ask about a friend of mine that asked me about it. Is he allowed to use this service or is it closed to new people?
Thanks.

Tangible isn't accepting new clients.  Why not just purchase some on his behalf?

[TangibleCryptography]

I have purchased bitcoins myself and have the directions on how to, but I wanted to ask about a friend of mine that asked me about it. Is he allowed to use this service or is it closed to new people?

We are closed to new clients at this time.   Of course if you were looking to purchase some more coins for resale I don't see a problem with that.

[CIYAM]

We are closed to new clients at this time.   Of course if you were looking to purchase some more coins for resale I don't see a problem with that.

If there are any Aussie clients of Tangible who would be interested in reselling BTC for AUD to myself directly please PM with your rate.

[opentoe]

I have purchased bitcoins myself and have the directions on how to, but I wanted to ask about a friend of mine that asked me about it. Is he allowed to use this service or is it closed to new people?

We are closed to new clients at this time.   Of course if you were looking to purchase some more coins for resale I don't see a problem with that.

Thank you!

[TangibleCryptography]

We are temporarily out of stock and likely will be for the next few days.  No new PO requests are being accepted.  Got some rather large open POs which will take a couple of days to work through.

[atomium]

I have a quick question for you guys, I recently saw that coinbase.com has opened up their amount of bitcoins to buy to 100 per day instead of 9 which was their limit. Is buying from you guys still come out cheaper with their fees? How much do they charge compared to how much you guys charge? Are the fees the same with you guys but the only good thing is that I get my coins instantly as opposed to 7 days like coinbase?

[TangibleCryptography]

I have a quick question for you guys, I recently saw that coinbase.com has opened up their amount of bitcoins to buy to 100 per day instead of 9 which was their limit. Is buying from you guys still come out cheaper with their fees? How much do they charge compared to how much you guys charge? Are the fees the same with you guys but the only good thing is that I get my coins instantly as opposed to 7 days like coinbase?

I am not sure what coinbase fees are. Our rate varies based on supply but averages 1% over spot (MtGox last at time of deposit). 

[opentoe]

Are you still using BOA for current customer's that buy BTC from you? I saw in another thread that BOA will no longer be used on your other site.

Thanks-

[TangibleCryptography]

Are you still using BOA for current customer's that buy BTC from you? I saw in another thread that BOA will no longer be used on your other site.

Thanks-

Yes we will continue to accept deposits @ BofA through 1/25/2012. 
Our BofA accounts are open and active they will just be closed by the end of the months.