It looks like your problem was resolved, which is usually the case with Bitcasino.io as they provide top notch customer support.
Even though OP's post was from 3 years ago, I wanted to address it as this thread appears in Google's top search...
Regarding the OP, this sounds like a bunch of FUD that wouldn't come from the mouth of someone studying "software engineering with a major in casino games developing."
Sounds more like a disgruntled individual from 3 years ago, who hasn't been active since February 10, 2015.