warning to others...dont leave coins on btc-e. I just lost another 126 namecoins cause those fuckers suspended my account after a year idle. I cant seem to get it back. I moved the coins from cryptsy and only have a conformation email that i moved them.
Dear Customer,
Thank you for contacting BTC-e.
Your BTC-e account was blocked automatically after 1 calendar year of inactivity. This was done as a security measure to protect your funds against potential hacking.
To unblock it, you must provide verification documents and other information.
Go to
https://support.btc-e1.com/index.php?/Tickets/Submit/ and submit a ticket to department Account > Account Banned
Your ticket must contain the text “Requesting to unsuspend an inactive account according to BTC-e Rules
https://btc-e.com/page/1, p. 9.10”
When creating the ticket, please, attach the following documents for verification:
(1) Scans of your IDs (passport or another national ID displaying your personal information and address (if applicable) and a utility bill in .jpg or .pdf formats.
(2) Detailed information about your deposits and withdrawals in Crypto currencies – a screenshot (.jpg or .pdf) of your local or on-line crypto wallet (or a mining account, or another similar electronic wallet) displaying deposits and withdrawals to/from BTC-e.
Important: We will not accept screenshots, links or txids from blockchain.
Only a screenshot must be provided.
(3) Detailed information about deposits and withdrawals in FIAT (USD, RUB, EUR, etc) and BTC-e codes including:
o Payment system (International Wire transfer, Yandex, Okpay, etc);
o Your account/ e-wallet number in this payment system;
o Date of payment;
o Exact amount of payment;
o Transaction ID from within this payment system
o BTC-e code can be provided in text format.
We will check your ticket within 24 to 72 hours.
If you have further questions, do not hesitate to contact us again.
Best Regards,
BTC-e Support
Knowledge Base
http://bit.ly/BTC-e-Support