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Author Topic: https://bitdaytrade.com Bitcoin Gold & Commodities margin trading  (Read 17323 times)
bitdaytrade
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June 30, 2012, 03:39:37 PM
 #61

I still do not understand why you had to take away my position. Fine reset the order book if there was some problem, but place the positions back after you fix it. This is a very bad precedence.



Not just your very important positions have been wiped out, but everyones... by a bug in the engine that screwed up the positions.

Maybe it's best to consider this beta software and just accept the fact there may still be bugs.

I think they should plaster "BETA" over the site, then goat wouldn't have expectations of everything working cleanly in the first place.




I wanted a better explanation than "bug".  There being no back ups is a very bad sign in my opinion. If there were back ups why not just put the positions back and give us our gains (or losses)?

I am looking for ethical responsibility here not a perfectly working site...

It would have been pointless to backup flawed data, as said, it was necessary to delete all positions. We have a backup of every single byte in place. The site is still in beta and that will be made clear thru logo and branding. Apologizes again for the past issues.

You were unable to deal with your position but you knew what they were? Why did you need to take our money? I still do not understand...

until you can explain this I will not be able to trust you. For all I know you bet wrong and did not cover. How do we know you wont do this every time you bet the wrong way?

If you keep doing this you will get the scammers tag...

Scammer tag ? We are not taking anyone's money and you are free to leave the site if you don't feel safe with it. We have offered you to recover your position. Thank you very much for your time so far.

when did you offer to recover my position? ? ? ?

https://bitcointalk.org/index.php?topic=88803.msg997770#msg997770

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bitdaytrade
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June 30, 2012, 03:49:25 PM
 #62

That was not my position Sad

Any hint to what your position was actually ?

bitdaytrade
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June 30, 2012, 03:58:41 PM
 #63

That was not my position Sad

Any hint to what your position was actually ?

I know about what it was... Why do you not know?

Because as said, the data was corrupted and not in a shape to be backed up. We offer you 1 additional bitcoin (we already credited the same amount right after the incident) to recoup your loss. Again, we are aware that you had a short position in place, price and volume were corrupted. Thank you.

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June 30, 2012, 05:14:53 PM
 #64

inb4 we got hacked all your coins are gone.

Stay away from this, got my test BTC back though, but only after obviously non-automated transaction. (delay)

First they ignore you, then they laugh at you, then they keep laughing, then they start choking on their laughter, and then they go and catch their breath. Then they start laughing even more.
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June 30, 2012, 06:38:39 PM
 #65

inb4 we got hacked all your coins are gone.

Stay away from this, got my test BTC back though, but only after obviously non-automated transaction. (delay)

Oh my, Non-automated transactions are here as a measure of protection.  Care to argument why people should stay away from our business ?

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June 30, 2012, 06:48:14 PM
 #66

nope.

good luck though, since anybody who doesn't get it at this point deserves it.  Cheesy

First they ignore you, then they laugh at you, then they keep laughing, then they start choking on their laughter, and then they go and catch their breath. Then they start laughing even more.
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June 30, 2012, 07:18:26 PM
 #67

nope.

good luck though, since anybody who doesn't get it at this point deserves it.  Cheesy

Your allusions are not helping, can you try to be clear ? expose your thoughts one by one. Security wise we are doing our best to keep hackers out. You can stress out our security by yourself, run some penetration testing on our box,i name for you some must have tools : nmap, nessus, satan; then consult online exploit archives or purchase a 0day from the black market, it's not that hard to start off. Only, you won't go very far because we are in the field since at least a decade and we know what we do. What would you like to see deployed for your peace of mind? an insurance policy would work out good ?

EDIT : if by any chance you find my tones aggressive, please just assume i'm a rude english speaker. on re-reading my answer it sounds a bit harsh, didn't mean to sound that way.

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June 30, 2012, 07:22:20 PM
 #68

It would have been pointless to backup flawed data, as said, it was necessary to delete all positions. We have a backup of every single byte in place. The site is still in beta and that will be made clear thru logo and branding. Apologizes again for the past issues.

How did the data get flawed? Did you not have older backups with unflawed data?

I don't see "beta" anywhere in the log or on the front page.


We're adding the beta disclosure to the site now. The positions table was corrupted entirely because of wrong volume figures, impossible to recover, hence we took decision to reset. This won't happen again as we have fixed a bug that was previously unknow.

Thanks for the explanation.

Let's hope your code is in order now. "Resetting" is really not a good option should another unknown bug pop up.

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bitdaytrade
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June 30, 2012, 07:37:46 PM
 #69

It would have been pointless to backup flawed data, as said, it was necessary to delete all positions. We have a backup of every single byte in place. The site is still in beta and that will be made clear thru logo and branding. Apologizes again for the past issues.

How did the data get flawed? Did you not have older backups with unflawed data?

I don't see "beta" anywhere in the log or on the front page.


We're adding the beta disclosure to the site now. The positions table was corrupted entirely because of wrong volume figures, impossible to recover, hence we took decision to reset. This won't happen again as we have fixed a bug that was previously unknow.

Thanks for the explanation.

Let's hope your code is in order now. "Resetting" is really not a good option should another unknown bug pop up.

We agree it was an ugly intervention but it was almost unavoidable. This won't/can't happen anymore, we took countermeasures in order to avoid it happening again.

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July 01, 2012, 01:15:41 AM
 #70

We have methods in place to avoid corruptions of data in case of bogus inputs from the real-time order queue now (that's what happened); furthermore we do not expect that the order queue will start malfunctioning again.
It has been thoroughly inspected to make sure it is working flawlessly; so definitely this issue won't be ever seen again.

Thank you

molecular
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July 01, 2012, 01:38:51 PM
 #71

We have methods in place to avoid corruptions of data in case of bogus inputs from the real-time order queue now (that's what happened); furthermore we do not expect that the order queue will start malfunctioning again.
It has been thoroughly inspected to make sure it is working flawlessly; so definitely this issue won't be ever seen again.

Thanks for fixing. I will keep using the service (which is an awesome idea, btw) with only a little money until I've grown more confident and then use it with more... I'm also looking forward to you adding USD/BTC, as you said you had planned?

May I suggest to only do that after some more in-the-wild testing? The influx of users and money might be huge, considering you might be advertised as a "bitcoinica alternative".

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bitdaytrade
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July 01, 2012, 03:01:03 PM
 #72

We have methods in place to avoid corruptions of data in case of bogus inputs from the real-time order queue now (that's what happened); furthermore we do not expect that the order queue will start malfunctioning again.
It has been thoroughly inspected to make sure it is working flawlessly; so definitely this issue won't be ever seen again.

Thanks for fixing. I will keep using the service (which is an awesome idea, btw) with only a little money until I've grown more confident and then use it with more... I'm also looking forward to you adding USD/BTC, as you said you had planned?

May I suggest to only do that after some more in-the-wild testing? The influx of users and money might be huge, considering you might be advertised as a "bitcoinica alternative".

Thank you for using our platform. We completely agree with you, the code for expanding to USD/BTC is ready but we want to have more confidence,stability wise, so it's postponed for now. Thank you for all your feedbacks.

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July 03, 2012, 03:31:18 AM
 #73

I was looking to try to deposit some coin and there is an error when clicking on the "deposit" link.

Thanks.
bitdaytrade
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July 03, 2012, 10:07:03 AM
 #74

I was looking to try to deposit some coin and there is an error when clicking on the "deposit" link.

Thanks.

We're not able to emulate the issue, are you still experiencing it ?
Please contact us via email for this kind of issues, it's easier for us to stay updated.

Thank you
Bitdaytrade

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July 03, 2012, 02:53:06 PM
 #75

I was looking to try to deposit some coin and there is an error when clicking on the "deposit" link.

Thanks.

We're not able to emulate the issue, are you still experiencing it ?
Please contact us via email for this kind of issues, it's easier for us to stay updated.

Thank you
Bitdaytrade

Yes, sent an E-Mail though.  Thx
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July 04, 2012, 03:21:02 AM
 #76

k
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July 04, 2012, 06:40:02 AM
 #77

Hi, I sent an E-Mail to you and I still have not received a response to the problem. 

It says this when I try to click on "deposit"

FATAL: Unable to connect to http://bitcoinrebate:mMhl8P8b3Bc@176.58.108.51:8332/ in /var/www/bitdaytrade.com/app/jsonRPCClient.php on line 140

LOL
sounds like a big fail to display bitcoin-rpc-password Cheesy
bitdaytrade
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July 04, 2012, 10:19:01 AM
 #78

Hi, I sent an E-Mail to you and I still have not received a response to the problem. 

It says this when I try to click on "deposit"

FATAL: Unable to connect to http://bitcoinrebate:mMhl8P8b3Bc@176.58.108.51:8332/ in /var/www/bitdaytrade.com/app/jsonRPCClient.php on line 140

LOL
sounds like a big fail to display bitcoin-rpc-password Cheesy

No worries, our site doesn't even rely on bitcoin-rpc. This error message is caused by a debug instruction that we accidentally enabled. We apologize for the issue, you should be able to deposit now.

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July 05, 2012, 01:43:20 AM
 #79


First they ignore you, then they laugh at you, then they keep laughing, then they start choking on their laughter, and then they go and catch their breath. Then they start laughing even more.
bitdaytrade
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July 09, 2012, 02:09:57 AM
 #80

We're adding, very soon, ability to trade bitcoin itself on margin. and maybe in the near future, GLBSE symbols. stay tuned.

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