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Author Topic: BFL refused to issue refund because it was paid with bitcoin (via Bitpay)  (Read 4534 times)
Unacceptable
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June 22, 2012, 05:13:33 AM
 #41

Just another PERFECT EXAMPLE of the regard BFL has for the Bitcoin currency / community in general!

They manufacture Bitcoin mining devices and make their living from this currency yet they regard PAYPAL! of all things a more stable and reliable form of currency that they are happy to refund Paypal but will not refund the very same currency they make their bread and butter from.

Or is it the fact that PayPal can REVERSE THE CHARGE and MAKE THEM PAY

and with Bitcoin THEY KNOW THEY CAN GET AWAY WITH RIPPING YOU OFF! (irreversible)

Either case it makes me sick that so many of us are entrusting the future of the Bitcoin network with these people.


This trolling calls for creating a new thread and sticking it at the top of the forum, doesn't it?


+1  Tongue

"If you run into an asshole in the morning, you ran into an asshole. If you run into assholes all day long, you are the asshole."  -Raylan Givens
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June 22, 2012, 05:48:57 AM
 #42

Hmm... I wonder if bulanula is associated with this company....

I know its just a joke, but you're giving him too much credit.

He would be lucky to be associated with ANY company.

I'm 100% sure hes just a kid still asking for allowance. Poor kid probably doesnt have much attention and must rely on forums to live day by day mentally.



giggle.  Yes, I too rely on this forum for my mental health.

O.o
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June 22, 2012, 09:32:38 AM
 #43

Hmm... I wonder if bulanula is associated with this company....

I know its just a joke, but you're giving him too much credit.

He would be lucky to be associated with ANY company.

I'm 100% sure hes just a kid still asking for allowance. Poor kid probably doesnt have much attention and must rely on forums to live day by day mentally.


+1, you're probably right.

As for the customer services rep being "undertrained" or "misinformed". You know this is total BS. They are only saying they will offer a refund now because if they don't they know they risk getting into legal trouble.

That's why "Jody" initially refused to refund irreversible methods, because they're trying to get away with your money because they know most people won't persue the claim further.

If my post helped, I'll happily accept a few bitmills!   15rGg6A1JFZV3b7TTbtpAaiYGdUD1e1oAm
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you got hacked bitch!


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June 23, 2012, 09:03:07 PM
 #44

Wow... Beware BFL!!!!

I am the Bitcoinica Hacker.
nave
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June 23, 2012, 09:45:59 PM
 #45

Change thread title to indicate resolved status?

No refund has been made. I'll change it when it is really resolved.

Did you end up getting your refund?
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June 24, 2012, 12:01:31 AM
 #46

Change thread title to indicate resolved status?

No refund has been made. I'll change it when it is really resolved.

Did you end up getting your refund?

No, at least they emailed me and said I would get one, but I'm still waiting. In the mean time, I can't order the SC's until they refund my bitcoin.
bulanula
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June 24, 2012, 01:37:08 PM
 #47

Hmm... I wonder if bulanula is associated with this company....

I know its just a joke, but you're giving him too much credit.

He would be lucky to be associated with ANY company.

I'm 100% sure hes just a kid still asking for allowance. Poor kid probably doesnt have much attention and must rely on forums to live day by day mentally.


I work as a CTR ( customer trolling representative ) for BFL : https://bitcointalk.org/index.php?topic=60586.msg975270#msg975270

Cheesy
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June 25, 2012, 08:25:55 AM
 #48

Change thread title to indicate resolved status?

No refund has been made. I'll change it when it is really resolved.

Did you end up getting your refund?

No, at least they emailed me and said I would get one, but I'm still waiting. In the mean time, I can't order the SC's until they refund my bitcoin.

Dear Bitcoin Daddy,

We apologize for the time it has taken to process your request. This is mainly due to the huge number of emails we've received lately.
I must say that if your intention is to convert Bitcoin to SC, then you will not loose your place/priority as time goes by.


Regards,
BF Labs Inc.

BF Labs Inc.  www.butterflylabs.com   -  Bitcoin Mining Hardware
bitcoindaddy
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June 26, 2012, 10:18:13 AM
 #49

Change thread title to indicate resolved status?

No refund has been made. I'll change it when it is really resolved.

Did you end up getting your refund?

No, at least they emailed me and said I would get one, but I'm still waiting. In the mean time, I can't order the SC's until they refund my bitcoin.

Dear Bitcoin Daddy,

We apologize for the time it has taken to process your request. This is mainly due to the huge number of emails we've received lately.
I must say that if your intention is to convert Bitcoin to SC, then you will not loose your place/priority as time goes by.


Regards,
BF Labs Inc.

I still haven't gotten the refund, it's been 8 days
Not sure what you mean - I have no place in line and when I finally get the refund, everyone else will be ahead of me.
bitcoindaddy
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June 27, 2012, 05:54:56 PM
 #50

After 9 days, the refund was received for the bitcoin (Bitpay) payment. Thank-you BFL.
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June 27, 2012, 06:16:27 PM
 #51

Change thread title to indicate resolved status?

No refund has been made. I'll change it when it is really resolved.

Did you end up getting your refund?

No, at least they emailed me and said I would get one, but I'm still waiting. In the mean time, I can't order the SC's until they refund my bitcoin.

Dear Bitcoin Daddy,

We apologize for the time it has taken to process your request. This is mainly due to the huge number of emails we've received lately.
I must say that if your intention is to convert Bitcoin to SC, then you will not loose your place/priority as time goes by.


Regards,
BF Labs Inc.

I still haven't gotten the refund, it's been 8 days
Not sure what you mean - I have no place in line and when I finally get the refund, everyone else will be ahead of me.
I think what they mean is, instead of asking for a refund and then submitted an order for SC, just change your order to SC.  Then you won't lose your original order spot.

This is good news for me too though - it sounds as though prior orders that are converted will take precedence over new orders!
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