PrimeDice.com automated betting ISSUE/ERROR (WARNING)

[gully]

I am just posting this to notify that everyone that there may be a bug in the system with automated betting tool on Primedice.com
I lost 2 BTC due to this "bug", I typed in ".05" in the automated betting tab and it was betting ".5" I look back at the automated tab and sure enough the base bet still said ".05" but was in-fact betting .5 btc per roll. They said they are going to look into it and get back to me if it is an issue on their end. I have been betting with this website since it has nearly been open, with little or no issues, and they were resolved quickly and with ease! But today I have ran into an issue and I do not appreciate my money being lost like this on such a big and known site.
 
I do advise everyone to just keep away from the automated betting tool until this is resolved, and use it at your own risk.





Teamspeak chat log:

<20:16:05> "Vurxxy": Hey, do you mind checking out my support email?
The autobetter was betting .45 more than it was suppose to. And the bets lagged and pretty much came in all at once. I lost 2 BTC before this and I am not making anything up, if you can please take a look at this I would appreciate it. that is $600 of mine that is now gone..
the 2 btc before the autobetters mistake was purely on me. but a day or so after, that was all the auto betters fault.
<20:17:06> "turbo-pc": I can look at the timestamps of the bets you claim all came in at once
<20:17:16> "turbo-pc": would you want that?
<20:17:28> "Vurxxy": Yes look at the bets asap. Just look at the previous log
<20:17:38> "Vurxxy": and they lagged and nearly came in all at once.
<20:17:55> "Vurxxy": I've had this happen before when I would spam clikc the bet button also.
<20:18:15> "turbo-pc": do you have a bet id of the bet(s) where this happened?
<20:18:35> "Vurxxy": 2,361,241,364  justanigga  22:29 0.50000000 2.000x <49.50 51.26  -0.50000000
2,361,240,965  justanigga  22:29 0.50000000 2.000x <49.50 63.41  -0.50000000
2,361,240,599  justanigga  22:29 0.50000000 2.000x <49.50 78.19  -0.50000000
2,361,240,234  justanigga  22:29 0.50000000 2.000x <49.50 18.99  0.50000000
2,361,239,735  justanigga  22:29 0.50000000 2.000x <49.50 73.86  -0.50000000
2,361,239,350  justanigga  22:29 0.50000000 2.000x <49.50 84.03  -0.50000000
2,361,238,674  justanigga  22:29 0.50000000 2.000x <49.50 9.51  0.50000000
<20:19:08> "Vurxxy": Before that I was betting .05 and .15
<20:19:47> "turbo-pc": all of these happended no less than second apart
<20:19:58> "turbo-pc": some even two seconds apart
<20:20:09> "Vurxxy": What is that suppose to mean?
<20:20:23> "turbo-pc": autobet did what is was supposed to
<20:20:52> "Vurxxy": So betting .5 when I typed .05 is doing what it is suppose to?
<20:20:59> "turbo-pc": you can check the exact time these happended by doing bet lookups on the IDs
<20:21:31> "Vurxxy": I sent an email explaining what happened I will copy it over into this chat. Give me one moment.
<20:21:56> "Vurxxy": I've never had an issue with this sit until today.
I was betting .024 to get an even amount of 2 BTC total, I went to the auto better, typed in ".05".
And I am sure that I did not mistype, I would not complain of losses but this is bullshit. I know for a fact typed in .05 and not .5. Also it was lagging terribly bad, the bets came in nearly all at once on my screen. Every single bet loaded at once except the last one and I clicked stop rolling but the bet was still pending so it went through anyway, I was panicking and didn't know what to do. I lost 2 BTC yesterday so there would be no reason for me to complain about losing. I would only expect my money back when there is an issue or someone at blame for my money being lost unfairly.
I expect you guys to look into this further and I appreciate the great support, I have had many accounts
<20:22:39> "turbo-pc": we've never had issues with the amount autobet bets as well
<20:22:56> "turbo-pc": it's more likely than not your own mistake
<20:23:50> "turbo-pc": unless you can repeat it adjusting the amount, which it does not, we will call this our own error
<20:24:21> "turbo-pc": lag only affects roll speeds, the logic would be correct regardless
<20:26:11> "Vurxxy": I'm pretty sure I do not have anything wrong with my eyes... lol. But if it was my fault I would not create a ticket, or ask support for help. I have lost more than this before, and I do not create tickets everytime I lose btc. This was something on the sites fault, I am 100% sure what I typed in. And the only problem I had before was the auto better doubling up incorrectly but I fixed that by just refreshing the page. But I am 100% sure that your autobetter is not flawless and needs some work done... It's just pretty stupid that I lost $600 due to an error in the system...
<20:27:52> "turbo-pc": It seems alot like you mistyped the number into autobet
<20:29:54> "Vurxxy": I have been using this site since the old theme or little layout lol, I have lost way more than this small amount I have never had an issue with the site. I have lost plenty of BTC and not complained about it and asking for refunds, because it was all MY fault. But this time I do not believe it was my fault, it seems as if there was some sort of bug this time that misinterpreted what I typed in. before I was betting .15 with the auto better, and before that I was betting .05. But I never once typed in .5 and I am sure of that.
<20:32:42> "turbo-pc": If this bug did exist, and amounts were being mistyped, we would have gotten so many more emails, as we have 100+ autobetters running the very same autobet at any moment.
<20:33:41> "Vurxxy": Many of the users running the autobet most likely do not have such a big balance as it is rare that you see anyone in the high rollers section. From what I see most are just faucet players.
<20:33:59> "Vurxxy": So they most likely weren't affected. Or got the error that they didn't have enough balance.
<20:34:15> "turbo-pc": We've been running the same, untouched autobet code for two months now
<20:35:04> "Vurxxy": Okay, and now that I've run an error across you, you now believe that the code is still flawless and that it has no errors to worry about?
<20:36:09> "turbo-pc": there are some issues with autobet, but what I'm trying to say is that you do not even consider it a possibility that you mistyped it.
<20:36:43> "turbo-pc": We will gladly refund you for the loss and more if it is a demonstratable issue that happens.
<20:37:07> "turbo-pc": But everything suggests that it is not at fault.
<20:37:34> "Vurxxy": Because I am pretty sure of what I typed in haha. When I opened the automated betting tab, there was the amount .05 typed in. I do not know what else I can tell you???
<20:38:33> "turbo-pc": Maybe you can get it to happen again?
<20:39:18> "Vurxxy": If you redo every bet that I did with exact timings etc. maybe it will happen. But I do not have the BTC to risk for that at this moment, and I would not like for that to happen again.
<20:39:34> "turbo-pc": you do not need the same amounts to make it happen
<20:39:44> "turbo-pc": you can use faucet amounts to try to get it to happen
<20:40:07> "Vurxxy": If you can instruct me on how I may be able to do that, I would gladly attempt it
<20:40:25> "turbo-pc": try claiming from the faucet
<20:40:38> "turbo-pc": try .00000005
<20:40:58> "turbo-pc": and if it goes to .00000050 now we have a problem
<20:42:21> "Vurxxy": That is not a very valid way of redoing a bug, I'm pretty sure things have to happen accordingly for the bug to happen. It is just not a simple "place a bet for this amount and it will 10x your bet!". I'm sure there are things that happened previously to make this bug occur.
<20:44:02> "turbo-pc": Well, would you like to look at the code with me and see that at no point is your amount being changed?
<20:45:01> "turbo-pc": autobet uses the same code as the big main bet interface
<20:45:18> "turbo-pc": we have had billions of bets done on it with no issue
<20:45:28> "Vurxxy": I am not saying that it is only your code, there may be other things that lead up to this issue.
<20:45:57> "turbo-pc": Are you saying the issue might be beyond the website?
<20:46:04> "Vurxxy": I am just trying to notify you of it, so I could maybe prevent further cases from happening.
<20:46:09> "Vurxxy": No.
<20:46:12> "Vurxxy": I am not saying that.
<20:46:41> "turbo-pc": We'll gladly note it, but I find it offensive that I'm willing to admit fault, and you're not even considering the possibility
<20:46:55> "turbo-pc": that it might have been on your end
<20:49:49> "Vurxxy": I mean I could consider that it may be my fault? But then that would mean that you would just think that there is nothing wrong with your code or the site. And that the site is perfectly fine for autobetting of those amounts. I can consider that it may be my fault, but I HIGHLY doubt that it was. Because I'm sure when I open the automated betting tab, I wouldn't of seen ".05" in the base bet area. That almost assures me that it wasn't my fault and that there was something that went wrong when clicking the start bet button.
<20:51:27> "turbo-pc": Wouldn't you say it is easier for us to doubt?
<20:52:29> "turbo-pc": We don't know what you typed, we don't know when you typed it, whe don't know if you're lying or not...
<20:52:42> "Vurxxy": I'm sure you guys can assume that there is nothing wrong with the code because of only one case of this happening.
<20:52:43> "turbo-pc": all we really know is that this is the first time anything like this has happended
<20:53:15> "turbo-pc": When we had an issue with autobet two months ago, we got a BUNCH of emails on it
<20:53:53> "Vurxxy": That is why I am trying to assure you that I am not lying and that I have been a member of this site for quite some time. And I have betted quite a bit of money here without any issues since the site barely opened.
<20:55:12> "turbo-pc": we'll keep this noted and if there actually is an issue on our end, we will without hesitation credit you back anything lost as we have done so before with any bugs.

[Rulishix]

With no proof you're pretty much boned. Stuff like this is part of the risk of gambling online. I hope they compensate you if it was indeed a bug but I highly doubt it.

[gully]

With no proof you're pretty much boned. Stuff like this is part of the risk of gambling online. I hope they compensate you if it was indeed a bug but I highly doubt it.

Yeah, that's what I'm thinking also.

[Stunna]

Yet another example of someone claiming the site has 'glitches' when they lose money. As our support said, we have  thousands of people betting with auto bet daily and an issue like this has never occurred. If you are able to duplicate the issue we will gladly refund you in full with a bonus. Given that there's been 100s of millions of rolls on auto-bet without issue I'm tempted to believe this is personal error.

I say this often, please, don't gamble more than you can afford to lose and exercise caution when possible.

[gully]

Yet another example of someone claiming the site has 'glitches' when they lose money. As our support said, we have 100s of thousands of people betting with auto bet daily and an issue like this has never occurred.

I say this often, please, don't gamble more than you can afford to lose. Lying to our support team about non existent issues means that this amount is far larger than what you are capable of losing.

This is literally nothing to what I've lost to this site.
So, trust me I can afford to lose this amount. But you guys think your site is flawless, and that's fine for you to believe until you have more cases of the same error happening.

[paradoxal420]

Yet another example of someone claiming the site has 'glitches' when they lose money. As our support said, we have  thousands of people betting with auto bet daily and an issue like this has never occurred. If you are able to duplicate the issue we will gladly refund you in full with a bonus. Given that there's been 100s of millions of rolls on auto-bet without issue I'm tempted to believe this is personal error.

I say this often, please, don't gamble more than you can afford to lose and exercise caution when possible.

I may complain about PrimeDice a lot but I'm with Stunna on this one lol. The autobet has never bet the wrong amount under any amount of lag. It's pretty much impossible for that to happen.

[angeloanggam]

Yet another example of someone claiming the site has 'glitches' when they lose money. As our support said, we have  thousands of people betting with auto bet daily and an issue like this has never occurred. If you are able to duplicate the issue we will gladly refund you in full with a bonus. Given that there's been 100s of millions of rolls on auto-bet without issue I'm tempted to believe this is personal error.

I say this often, please, don't gamble more than you can afford to lose and exercise caution when possible.

lol. I just want to laugh.

Site works really fine for me. Autobet too.

But the thing I lose more than I win, which I dont like.

[luciann]

if you really did lose that amount on the automated rolls, can you provide the screen cap?

i never heard people had any problems w. it..

[gully]

if you really did lose that amount on the automated rolls, can you provide the screen cap?

i never heard people had any problems w. it..

You can lookup the bet ID's.
b:(betid)

[edmundduke]

The autobetting on Primedice has been flawed since the start this is a known fact.
Started with not stopping on loss when it was set, rolling 5-7 times after the bot had been stopped, now the issue you pointed out.

The autobet on PD is flawed it is as simple as that. Is it caused by lag or too many users, maybe but the fact still remains, the autobet has issues.

[Seketsuna]

The autobetting on Primedice has been flawed since the start this is a known fact.
Started with not stopping on loss when it was set, rolling 5-7 times after the bot had been stopped, now the issue you pointed out.

The autobet on PD is flawed it is as simple as that. Is it caused by lag or too many users, maybe but the fact still remains, the autobet has issues.

yup, I agree encountered a problem long ago but i just ignored and never used it again. If the autobet really works fine then these kind of complaints wouldn't keep on repeating.

[gully]

The autobetting on Primedice has been flawed since the start this is a known fact.
Started with not stopping on loss when it was set, rolling 5-7 times after the bot had been stopped, now the issue you pointed out.

The autobet on PD is flawed it is as simple as that. Is it caused by lag or too many users, maybe but the fact still remains, the autobet has issues.

yup, I agree encountered a problem long ago but i just ignored and never used it again. If the autobet really works fine then these kind of complaints wouldn't keep on repeating.

I think the whole function should be removed or completely flawless.

[Stunna]

The autobetting on Primedice has been flawed since the start this is a known fact.
Started with not stopping on loss when it was set, rolling 5-7 times after the bot had been stopped, now the issue you pointed out.

The autobet on PD is flawed it is as simple as that. Is it caused by lag or too many users, maybe but the fact still remains, the autobet has issues.

Duplicate the result and I will heavily reward you, I'm 100% confident in auto-bet. There's seemingly no way that a 0.05 input would place a 0.5 bet unless the user accidentally put in that amount. We have a large sample size of 20M rolls per day, majority from auto-bet which have been completely issue free. If what OP is claiming is true it means that there is a massive fundamental flaw in our bet logic.

[michietn94]

The autobetting on Primedice has been flawed since the start this is a known fact.
Started with not stopping on loss when it was set, rolling 5-7 times after the bot had been stopped, now the issue you pointed out.

The autobet on PD is flawed it is as simple as that. Is it caused by lag or too many users, maybe but the fact still remains, the autobet has issues.

yup, I agree encountered a problem long ago but i just ignored and never used it again. If the autobet really works fine then these kind of complaints wouldn't keep on repeating.

I think the whole function should be removed or completely flawless.

I think OP accidentally fill the "on loss or on win value" ?
I've register on PD 3 since AUG 2014, this issue never happen !
Or you just want to find an excuse to refund your losing ? WHO knows  

[edmundduke]

The autobetting on Primedice has been flawed since the start this is a known fact.
Started with not stopping on loss when it was set, rolling 5-7 times after the bot had been stopped, now the issue you pointed out.

The autobet on PD is flawed it is as simple as that. Is it caused by lag or too many users, maybe but the fact still remains, the autobet has issues.

Duplicate the result and I will heavily reward you, I'm 100% confident in auto-bet. There's seemingly no way that a 0.05 input would place a 0.5 bet unless the user accidentally put in that amount. We have a large sample size of 20M rolls per day, majority from auto-bet which have been completely issue free. If what OP is claiming is true it means that there is a massive fundamental flaw in our bet logic.

I will give it a shot and see if i can replicate the issues.
P.S I have sent support emails about it and so have others that i know from PD. Not lately tho as i havent had much time to play.

[Nobitcoin]

There's hundreds if not thousands of players on Primedice a day why would this glitch suddenly come up? I'm a bit suspicious about your claim.

[angeloanggam]

There's hundreds if not thousands of players on Primedice a day why would this glitch suddenly come up? I'm a bit suspicious about your claim.

Because when someone lose, they will surely find glitches in the site..