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Author Topic: (Solved)Mt. Gox claims they didn't recieve my BitCoin  (Read 1202 times)
Xenland
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May 19, 2011, 10:07:27 PM
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Does this seem likely that its was MtGox fault at issuing BitCoin Addresses, or maybe I just accidently copy and pasted the wrong address or the like?
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May 19, 2011, 10:09:42 PM
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there should be some history in the blockexplorer.

do you still have the address?
you can search in here http://blockexplorer.com/ to see the history
SgtSpike
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May 19, 2011, 10:09:57 PM
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Do you have any confirmations on the transfer out of the account you were sending from?  Did you compare the To: address in your bitcoin wallet to the address that the bitcoins were supposed to arrive at at MtGox?
Xenland
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May 19, 2011, 11:08:48 PM
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there should be some history in the blockexplorer.

do you still have the address?
you can search in here http://blockexplorer.com/ to see the history

Yes i still have the address and I took your advice to check the block explorer with the hash and it came up with this page: http://blockexplorer.com/address/14CkVyqL89K8um1ht7ARjtndpYF1B8B9xx what does it all mean tho?

Do you have any confirmations on the transfer out of the account you were sending from?  Did you compare the To: address in your bitcoin wallet to the address that the bitcoins were supposed to arrive at at MtGox?
How do I check what address has been setup to me in the MtGox website? It's all one click your there I didn't think there was such a section. If you ment did i check to make sure the address supplied was indeed the address supplied, the answer is yes i always double check to make sure they match as i don't like getting a whole weeks worth of bit coins wasted.


*On a side note what I noticed the instant i sent it i was charged with a 1.01BTC charge after the 5.01BTC was charged, odd huh?

Xenland
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May 19, 2011, 11:26:36 PM
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Don't mean to double post but i recorded another transaction we'll see how this one plays out; Stay Tuned

*Update: well It's rare that I make a fuss about something and be wrong about it but my 2nd transaction went through, who ever got my 5BTC have fun with it because it was a weeks worth of mining and it was supposed to go to an upgrade GPU so I can pay off some fines I owe. Sorry MtGox.
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May 21, 2011, 03:41:40 AM
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Yes i still have the address and I took your advice to check the block explorer with the hash and it came up with this page: http://blockexplorer.com/address/14CkVyqL89K8um1ht7ARjtndpYF1B8B9xx what does it all mean tho?

It's probably not of much use to you. It just means 6 BTC were sent to that address.

But what you ought to that with that page is send it to Mt. Gox support. If they're keeping good logging, then they'll be able to confirm that 14CkVyqL89K8um1ht7ARjtndpYF1B8B9xx is an address that belonged to them. Then hopefully they'll be able to figure out why their system didn't record that they received the money.

How do I check what address has been setup to me in the MtGox website? It's all one click your there I didn't think there was such a section.

You really can't tell -- but they might be able to if they're keeping records of that kind of thing (if not, then you're screwed).
Iceredwing
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May 22, 2011, 01:28:10 PM
 #7

Just fyi, be patient with mtgox and their return email if you are waiting responses. They did take a few days to get to my email, but they were quick to get to the issue and resolve it.
Xenland
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May 23, 2011, 01:19:31 AM
 #8

It was a mistake on my part according to MtGox, they never issued that address which is why I came here in the first place. I don't know why everyone assumes "Claims" means "I haven't received an answer from MtGox support yet". I still believe that it was the correct address and some glitch in their system, I copy and pasted that hash and compared them next to each other in both the browser window and the BitCoin window. Any who, I'm actively trading BTC for money and vice-verse with no problem after that mishap
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