Blockchain[.info] Problem

[ikram20]

hello,

i want ask to people in here ,
http://prntscr.com/5jcllf > what problem ? can tell me ? this my wallet .
i'l already sent email to support and he say :
Hello! Can you try clearing all your browser data, including cache & cookies? I'd also highly recommend installing the Blockchain.info browser extension for Chrome, as this is the most secure and reliable way to access your Blockchain.info wallet. You can find more information on it here - https://blockchain.info/wallet/browser-extension. Thanks!

and i try it to clear all browser data , cache and cookies and use browser extension , but still error .
i hope any people can help me


thanks!

[yakuza699]

Press on Import / Export tab then press export unencrypted choose base base58 or 64(can't remember which one) format. After you see a word priv and numbers after it is your private key. Copy paste those private keys that has bitcoins inside and import them to either bitcoin-core client using importprivkey command or either import them to a lightweight client such as Electrum or Multibit.
Links
https://bitcoin.org/en/download
https://electrum.org/download.html
https://multibit.org/

[Remember remember the 5th of November]

Sounds like a problem with your browser's or blockchain.info's code.

[ikram20]

Press on Import / Export tab then press export unencrypted choose base base58 or 64(can't remember which one) format. After you see a word priv and numbers after it is your private key. Copy paste those private keys that has bitcoins inside and import them to either bitcoin-core client using importprivkey command or either import them to a lightweight client such as Electrum or Multibit.

oh ok thanks before:) i will try it

[altcoinex]

Perhaps this should be moved to Technical Support Section....