Urgent question!!!

[prachen]

Hi all,

Please i want to change my password blockchain  account because someone have my infos and try to login and get many codes  Two Factor Authentication to my email , when i go to change password i got this error problem below :

( Main Password

For security reasons in order to change your main wallet password please create a new wallet and transfer any funds to the new account. )


i have take all money out from my account wallet to new account wallet , but this message error don't change to leave me change password .

waiting help thank you .

[cakir]

Just use a desktop wallet, You can use multibit or electrum but I recommend bitcoin core wallet.

Transfer your all funds from blockchain wallet to desktop wallet. Probably they'll steal your new password etc (because you got trojan or sth else).

[LOBSTER]

Download Ubuntu and burn it on a CD or mount a USB stick with it. After start a live distribution, go to bitaddress.org and print out a paper wallet. After transfer your Blockchain funds from your Blockchain account to the paper wallet. It's safe then so that you can clean up your computer at first and later create a new Blockchain account on a fresh Windows without malware