PROBLEMS WITH: Wallet change confirmation - Two-factor authentication

[juhan37]

About month ago our computers HDD was crashed and wallet aadress was gone and now i need to changed the wallet aadress to NEW on on the mining.bitcoin.cz

Afther save new aadres from computer wallet to mining.bitcoin.cz asking Wallet change confirmation - Two-factor authentication

Enter valid OTP:
OTP - one-time password as provided by your two-factor authentication software.

WHAT I HAVE TO TO OR WHERE I CAN FIND IT    THAT I CAN SAVE NEW WALLET AADDRESS

HELP US.HELP US.HELP US

[Josef27]

Huh? You don't know where is your 2fa password?
Who own that account? You need the 2fa password from the real owner who applied it

[juhan37]

I am owner.
i dont know what is Two-factor authentication.
Can somebody tell me....where can i find it or what to too?

[Josef27]

I am owner.

Then there is now way you didn't knew about 2fa if you're the owner
Can you just put nothing on your OTP maybe?

[juhan37]

What can be that password........when i did that account then they give me that password or you have to but that password.
Sorry but i dont remember,it was about year ago when i did make account and about month ago our computers HDD was crashed and when we installed again to new HDD and but backup from wallet (what we did 3 mont ago).....then ther was no BTC what did we have.

[Biffa]

2fa uses Google Authenticator on your mobile phone. https://mining.bitcoin.cz/accounts/settings/

If you didn't set it up then contact the pool owner not anyone here. This isn't the support site for Slush's Pool.