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Author Topic: Is BTC-E kidding me?  (Read 14478 times)
TAiS46
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July 04, 2012, 07:29:46 PM
 #1

Hi folks,

I have bought a long time from BTC-E with deposit via interkassa.
I never had any problem. I add the funds, buy BTC for it and withdraw them.

It seems, that BTC-E hase change some rules!
Today I add 500 USD (in the past over 5000 USD), buy BTC for it and
have try to withdraw them.

Error: Money hold 1422 minutes

What is this?
I ask the support via ICQ and get only the answer: Interkasse requirement
Wow, nice answer!

I say again, what I have do and that I have no problems in the past.
What I am not understanding is, I have deposit the USD and can directly buy
BTC for it. So the seller has the money at this moment.

But I cant withdraw the BTC? Where is the logic?


So now I must wait 24 Hours to withdraw my BTC.
Nice instand payment I can make. Next time I use another
Marketplace, where I can deposit via SEPA. It needs only one day and
would be faster than 24 Hours in the most time.

The second thing is, that LiqPay approve the payment! So there
is no way to cancel it -.-

Support from BTC-E is not the best!

Greetings Simon

Edit: I can withdraw nothing! Also not the old BTC amount, they block everything for 24 Hours, after you make a payment
and say, that interkassa is the reason Cheesy oh man ...
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btc-e.com
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July 04, 2012, 08:01:20 PM
 #2

Hi folks,

I have bought a long time from BTC-E with deposit via interkassa.
I never had any problem. I add the funds, buy BTC for it and withdraw them.

It seems, that BTC-E hase change some rules!
Today I add 500 USD (in the past over 5000 USD), buy BTC for it and
have try to withdraw them.

Error: Money hold 1422 minutes

What is this?
I ask the support via ICQ and get only the answer: Interkasse requirement
Wow, nice answer!

I say again, what I have do and that I have no problems in the past.
What I am not understanding is, I have deposit the USD and can directly buy
BTC for it. So the seller has the money at this moment.

But I cant withdraw the BTC? Where is the logic?


So now I must wait 24 Hours to withdraw my BTC.
Nice instand payment I can make. Next time I use another
Marketplace, where I can deposit via SEPA. It needs only one day and
would be faster than 24 Hours in the most time.

The second thing is, that LiqPay approve the payment! So there
is no way to cancel it -.-

Support from BTC-E is not the best!

Greetings Simon

Edit: I can withdraw nothing! Also not the old BTC amount, they block everything for 24 Hours, after you make a payment
and say, that interkassa is the reason Cheesy oh man ...

This anti-fraud.
This requirement interkassa!

Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com

BTC-E.com // Биржа по автоматической торговле Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com
TAiS46
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July 04, 2012, 08:04:08 PM
 #3

This anti-fraud.
This requirement interkassa!

When this is anti-fraud, why you are releasing the money to me?
And do not wait 24 hours?

Don't you unterstand, that I have already buy BTC for the USD I deposit?
What is, when the seller will now withdraw the USD from me and
Interkassa will not release the money? Thats the biggest shit I ever heard ...
btc-e.com
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July 04, 2012, 08:07:52 PM
 #4

This anti-fraud.
This requirement interkassa!

When this is anti-fraud, why you are releasing the money to me?
And do not wait 24 hours?

Don't you unterstand, that I have already buy BTC for the USD I deposit?
What is, when the seller will now withdraw the USD from me and
Interkassa will not release the money? Thats the biggest shit I ever heard ...

If you do not like the requirements, do not use btc-e!

Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com

BTC-E.com // Биржа по автоматической торговле Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com
TAiS46
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July 04, 2012, 08:10:02 PM
 #5

If you do not like the requirements, do not use btc-e!

If you make requirements like this, write it on your page -.-
In the past there where no problems with interkassa!

I never see an information about that new rule? Or can you show
it to me, where you write it?

You are changing some rules on the site, that are against the user and
dont say anything! Thats not the finest way!
btc-e.com
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July 04, 2012, 08:18:36 PM
 #6

If you do not like the requirements, do not use btc-e!

If you make requirements like this, write it on your page -.-
In the past there where no problems with interkassa!

I never see an information about that new rule? Or can you show
it to me, where you write it?

You are changing some rules on the site, that are against the user and
dont say anything! Thats not the finest way!

https://btc-e.com/page/1

10. Депозиты через Interkassa
 
10.1. Вводится суточный холд на все платежи превышающие 400$

Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com

BTC-E.com // Биржа по автоматической торговле Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com
TAiS46
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July 04, 2012, 08:23:47 PM
 #7

Not every customer is RU!
The page show for me the EN Terms and there is nothing wrote.
By the way did you change the rules without inform the users via email
or another way Wink

1. Write it down on the deposit page if you select interkassa
2. do not release the USD before the 24 hours are past so that the customer cant buy BTC for
the USD interkassa released!

AND LiqPay is aprove the payment as successful!

Why you are using interkassa and not direct liqpay?
btc-e.com
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July 04, 2012, 08:32:26 PM
 #8

liqpay will soon be available.

Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com

BTC-E.com // Биржа по автоматической торговле Bitcoin \ Litecoin \ Namecoin \ Novacoin <-> Exchange btc-e.com
Carlos L.
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July 04, 2012, 08:54:36 PM
 #9

RU Terms & Conditions are different from the EN?
TAiS46
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July 05, 2012, 06:59:24 AM
 #10

And what is, if I will deposit now via LR?
I can't also withdraw because I have deposit before with interkassa Wink

shit system!
Jointops420
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July 05, 2012, 11:50:07 AM
 #11

This anti-fraud.
This requirement interkassa!

When this is anti-fraud, why you are releasing the money to me?
And do not wait 24 hours?

Don't you unterstand, that I have already buy BTC for the USD I deposit?
What is, when the seller will now withdraw the USD from me and
Interkassa will not release the money? Thats the biggest shit I ever heard ...

If you do not like the requirements, do not use btc-e!

Great customer service, I cant wait to send some money to you.
TAiS46
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July 05, 2012, 11:51:06 AM
 #12

This anti-fraud.
This requirement interkassa!

When this is anti-fraud, why you are releasing the money to me?
And do not wait 24 hours?

Don't you unterstand, that I have already buy BTC for the USD I deposit?
What is, when the seller will now withdraw the USD from me and
Interkassa will not release the money? Thats the biggest shit I ever heard ...

If you do not like the requirements, do not use btc-e!

Great customer service, I cant wait to send some money to you.

send it via interkassa, and you are blocked for 24 hours for withdrawing!
bebfoo
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August 05, 2013, 02:37:40 PM
 #13

I am getting this same warning/error, and I've not deposited any money for weeks:

Money hold. 2872 min left

The only thing that might have triggered this is me resetting my password??



tiptopgemdotcom
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August 06, 2013, 05:57:09 AM
 #14

This anti-fraud.
This requirement interkassa!

When this is anti-fraud, why you are releasing the money to me?
And do not wait 24 hours?

Don't you unterstand, that I have already buy BTC for the USD I deposit?
What is, when the seller will now withdraw the USD from me and
Interkassa will not release the money? Thats the biggest shit I ever heard ...

If you do not like the requirements, do not use btc-e!

That is some impressive customer service.  I think it is obvious that NOBODY should be using btc-e!
waver
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August 06, 2013, 08:47:49 AM
 #15

This anti-fraud.
This requirement interkassa!

When this is anti-fraud, why you are releasing the money to me?
And do not wait 24 hours?

Don't you unterstand, that I have already buy BTC for the USD I deposit?
What is, when the seller will now withdraw the USD from me and
Interkassa will not release the money? Thats the biggest shit I ever heard ...

If you do not like the requirements, do not use btc-e!

That is some impressive customer service.  I think it is obvious that NOBODY should be using btc-e!

Good idea! Boycott Btc-e!

 bitstamp is better anyway. and cryptsy has more options. coinbase is my personal favorite for buying bitcoin, they now have instant transactions with verification.

joesmoe2012
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August 06, 2013, 01:54:08 PM
 #16

I got the same message from them recently, contacted support and had the issue cleared up within 24 hours.

genydeny
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August 06, 2013, 02:13:23 PM
 #17

If you do not like the requirements, do not use btc-e!

If you make requirements like this, write it on your page -.-
In the past there where no problems with interkassa!

I never see an information about that new rule? Or can you show
it to me, where you write it?

You are changing some rules on the site, that are against the user and
dont say anything! Thats not the finest way!

https://btc-e.com/page/1

10. Депозиты через Interkassa
 
10.1. Вводится суточный холд на все платежи превышающие 400$

There is not a single word about Interkassa!!
http://www.webpagescreenshot.info/img/5201044e4bf0c7-02958626
Item 10 is not about that !!
EscrowBTC
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August 07, 2013, 12:47:35 AM
 #18

If you do not like the requirements, do not use btc-e!

If you make requirements like this, write it on your page -.-
In the past there where no problems with interkassa!

I never see an information about that new rule? Or can you show
it to me, where you write it?

You are changing some rules on the site, that are against the user and
dont say anything! Thats not the finest way!

https://btc-e.com/page/1

10. Депозиты через Interkassa
 
10.1. Вводится суточный холд на все платежи превышающие 400$
Really? Shocked

Escrow services, PM me!
genydeny
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August 07, 2013, 05:20:55 AM
 #19

I read better Russian than in English )
The tenth paragraph refers about advertisement online and via PM!
silvercoins
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August 07, 2013, 07:55:14 PM
 #20

Can anyone please address the issue with Tormail/BTC-e email confirmations?

I have submitted a support ticket.

I am sick over this...I can't transfer anything.

Thanks
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