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January 08, 2015, 03:16:31 AM Last edit: January 09, 2015, 02:41:04 PM by RobN1972 |
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So if anyone can help, fine... I'm writing this more to inform (warn?) about the experience I have had with Admiralcoin.com (bitcoin casino) than to get help.
I'll be brief... I made a deposit which promptly hit the blockchain and yet the deposit did not appear on my account. I waited an hour or so and still nothing. I emailed their 'round the clock' support through the web based 'contact us' form. The form had a field for my email address and I filled it in, yet the next morning the reply I got from them asked for my email address again. I provided it and several hours later the deposit posted to my account finally. Given the fact that no other bitcoin casino had this type of delay, customer support took 6 hours to reply to my initial request and that the mood to gamble had passed (this was now about 15 hours later), I decided I didn't want to play on this site. As soon as I saw I had the credits (1.08 BTC to be exact), I immediately submitted a withdrawal. I actually mis entered the amount as 1.08 credits (or 1.08 mbc) and that came through almost instantly. I realized I needed to make a new withdrawal and did so immediately. That was about 36 hours ago. I contacted support and asked them to please process the withdrawal about 12 hours ago.
Nothing... no reply, no payment, and I never made a bet. I didn't take a bonus or anything. I simply wanted to cash out.
Maybe there's something going on, or maybe this is a scam site, but I wanted to post about it here.
I'll update if I hear back from them.
Rob
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