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Author Topic: unable to withdraw BTC from 796 no response from support over 24 hours  (Read 701 times)
studio1one (OP)
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January 31, 2015, 02:17:46 PM
 #1

Currently when I try to withdraw BTC from 796 I get an error saying unable to withdraw BTC at this time.

After the recent hack this has me very concerned.

I need my BTC and have opened 2 tickets first one status important 2nd status critical. Now over 24 hours with no response.

Just a heads up for people.

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January 31, 2015, 05:54:51 PM
 #2

Currently when I try to withdraw BTC from 796 I get an error saying unable to withdraw BTC at this time.

After the recent hack this has me very concerned.

I need my BTC and have opened 2 tickets first one status important 2nd status critical. Now over 24 hours with no response.

Just a heads up for people.

maybe this can give you more info about the origin of your problem

http://www.reddit.com/r/Bitcoin/comments/2txtjd/bitcoin_futures_exchange_hacked_796_lost_1000/
https://bitcointalk.org/index.php?topic=938765.0

the news was written 3 days ago...

i hope you are able to rescue your money!!!

good luck!!!

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studio1one (OP)
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BintexFutures


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January 31, 2015, 07:01:50 PM
 #3

Currently when I try to withdraw BTC from 796 I get an error saying unable to withdraw BTC at this time.

After the recent hack this has me very concerned.

I need my BTC and have opened 2 tickets first one status important 2nd status critical. Now over 24 hours with no response.

Just a heads up for people.

maybe this can give you more info about the origin of your problem

http://www.reddit.com/r/Bitcoin/comments/2txtjd/bitcoin_futures_exchange_hacked_796_lost_1000/
https://bitcointalk.org/index.php?topic=938765.0

the news was written 3 days ago...

i hope you are able to rescue your money!!!

good luck!!!

yeah I know, thats why I said 'after the recent hack this has me concerned'

They still have 10k BTC in their cold wallet though.

BINTEX


















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April 27, 2015, 10:14:08 AM
 #4

Currently when I try to withdraw BTC from 796 I get an error saying unable to withdraw BTC at this time.

After the recent hack this has me very concerned.

I need my BTC and have opened 2 tickets first one status important 2nd status critical. Now over 24 hours with no response.

Just a heads up for people.

maybe this can give you more info about the origin of your problem

http://www.reddit.com/r/Bitcoin/comments/2txtjd/bitcoin_futures_exchange_hacked_796_lost_1000/
https://bitcointalk.org/index.php?topic=938765.0

the news was written 3 days ago...

i hope you are able to rescue your money!!!

good luck!!!

yeah I know, thats why I said 'after the recent hack this has me concerned'

They still have 10k BTC in their cold wallet though.

I hope you can retrieve your money soon!
In the meantime, this blog post is a useful reminder on what to look out for when dealing with a bitcoin exchange:
https://gatecoin.com/blog/2015/02/telltale-signs-bitcoin-scammer/

Check out our exchange: https://gatecoin.com

Talk with us on reddit: https://www.reddit.com/r/gatecoinexchange/

Follow us on Twitter: https://twitter.com/Gatecoin
hasiramasenju
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April 27, 2015, 03:18:02 PM
 #5

if this is exchange very legit it should be not a problem even they says they have been hacked you can withdraw your balance anytime
but you should be do not store you coins too long only in one exchange because there some exchange potentially to be a scam and never
trust 100% to every exchange
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