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Author Topic: Blockchain Wallet Two-Factor Authentication Problem?  (Read 1164 times)
DireWolf (OP)
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January 31, 2015, 11:01:37 PM
Last edit: January 31, 2015, 11:24:51 PM by DireWolf
 #1

I'm not getting my sms codes from Two-Factor Authentication for my wallet. I have been using the same number for a while now.
And it was was working this morning. I have tried to have it resent multiple times and nothing has gone through.

Does anybody have any knowledge or experience with this problem?

(Doesn't seem like I was hacked either, coins are still in wallet)
DireWolf (OP)
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January 31, 2015, 11:55:36 PM
 #2

Also does anybody know how long it takes for block chain support to contact you back.
OROBTC
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February 01, 2015, 02:03:20 AM
 #3

...

Some three - four (?) months ago I tried out Two-Factor Authentication on two blockchain.info wallets I had, one was using SMS messaging the other was using Google Authenticator.  I wanted to try them both and see which worked better for me.

In my case, neither worked well.  Most times I tried to authenticate, it would not "work".  And that was a real problem, because I travel (live here in the USA), and wanted to have access to BTC, even in Peru where I often go.

If I had trouble with Google Authenticator's code numbers expiring too fast here in the USA, I tried to imagine the problems I would have in Peru.......

So, I opened up another wallet and just use the second password option (via Settings then Password from the Home Page), which at least is a partial solution for more security.
twister
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February 02, 2015, 07:40:17 AM
 #4

Usually some countries/service providers block international sms, maybe that's the problem you're facing, write to support to have your 2fa reset.

 

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sandy47bt
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February 02, 2015, 09:42:18 AM
 #5

Where do you live ?
Usually SMS 2FA Authentication have problem especially if it sends to outside US

The solution is use Google Authenticator / e-mail 2FA
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