Why the fuck would anyone EVER.....
....invest in a fiat plumbing system for banks in the first place.
(And then choose Cryptsy to cash it out).
Cryptsy coin loss procedure:
[1] - create order
[2] - procedure complete
ok - now I've had my comedy mileage out of this case I'll try to help a bit if I can:
Cryptsy, in my experience has 2 characteristics:
[1] - their platform is probably the buggiest in the world (e.g. when I traded there I encountered all sorts of hair-stand-on-end conditions such as negative balances and such. I managed to trade my way back to something that looked sensible but I had to check back every day to check some 'ghost order' hadn't come back to f*ck up my portfolio). That's how bad it is, so your experience doesn't surprise me in the least
[2] - on the positive side I never found them to be willingly malicious. They usually did try to sort things out, it's just that the platform was so unbelievable crap that it was difficult to tell
I would keep trying. Try a few things to 'reset' your account such as:
- deposit and withdraw a tiny few ripple to 'clean' the pipes (seriously ! that's the type of thing you need to do over there)
- do the same with a trade. Buy and sell a few ripple to attempt to force a balance update etc
- keep trying to contact Cryptsy and use alternative channels such as twitter etc
- if you don't get anywhere in another couple of days just raise merry hell
- if you don't get anywhere in 2 weeks write the whole lot off and put it down to bad experience and don't buy any ripple or use cryptsy ever again
