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Author Topic: First timer and very disapointed with Bitinstant  (Read 995 times)
S3214S3214S
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July 20, 2012, 03:46:13 AM
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Hello. First timer here and am not quite sure what to do or how to acquire the appropriate assistance. I made a bank cash deposit through my bank as follows: Bitinstant>Cash deposit>Trust Bank>Catapult ( send bitcoins to email). I have received my receipt online from the payment provider but have been waiting for 6 hours for any email containing my bitcoin link. Trust bank does not issue any quote number to track on bit instant. I have tried numerous times to contact anybody for help through emails and IRC. There were a few more people in chat having the same issue waiting for answers like me. Should I be concerned? Are you out there Charlie? And can you lend me a hand, I'm really trying to get into this system but have turned up empty handed.

Its only 5 bitcoins Undecided  my email has "dubskee" incase you cant find me.

Thank You
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S3214S3214S
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July 20, 2012, 03:58:46 AM
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Anybody have some words of wisdom? It would be very much appreciated!  Cheesy
saxaltoplayer
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July 20, 2012, 05:12:25 AM
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O my god!!! I am not the only one. This really stinks. I too am having the same issue.. Angry
Whats going on here? Dont they have a 30 minute deadline. I've been waiting for 8 hours!!!

Pretty pissed. Missing out on a great opportunity........
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July 20, 2012, 05:30:50 AM
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^BUMP

same problem.
Yankee (BitInstant)
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July 20, 2012, 05:53:14 AM
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Have any of you guys emailed our customer support?

All orders are processed including all of yours.

Please send us an email to support@bitinstant.com when you have a problem.

Thanks

Charlie

Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer.

More about me: http://CharlieShrem.com
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July 20, 2012, 06:44:06 AM
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BitInstant is a great company. The service you are using is a little bit new, but you will get help and it will get solved.

Play Bitcoin Poker at sealswithclubs.eu. We're active and open to everyone.
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July 20, 2012, 09:53:18 PM
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Will the original posters give an update on whether or not BitInstant has processed your transactions? I'm interesting in knowing if you got your BTC or not.

Successful Transactions: jayson3 +1
Yankee (BitInstant)
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July 20, 2012, 10:14:05 PM
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Will the original posters give an update on whether or not BitInstant has processed your transactions? I'm interesting in knowing if you got your BTC or not.

Yup, all transfers were processed. I have not heard back from OP.

Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer.

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July 21, 2012, 07:49:04 AM
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I betcha its in ya spam folder

Tip Me if believe BTC1 will hit $1 Million by 2030
1DobZomBiE2gngvy6zDFKY5b76yvDbqRra
Yankee (BitInstant)
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July 21, 2012, 01:33:38 PM
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I betcha its in ya spam folder

In our spam folder? We don't have one.

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July 21, 2012, 04:32:22 PM
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The service is great.  But the price is a bit steep for large transfers.
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