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Author Topic: Problem with Instawallet.  (Read 998 times)
danish
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July 22, 2012, 04:52:10 AM
 #1

I've been using Instawallet for the last 8 months and never had problem. Just today I got 3 and 2 bitcoins from someone on different wallets and Blockchain confirms the transaction but there's no update in the Instawallet balance. While, on the other hand, I transferred 10 bitcoins from IW account to the other and it hasn't confirmed one transaction in the last 6 hours while again Blockchain confirms the confirmations from the network. What's going on? Is it a similar problem that happened before when the Hot Wallet was topped up? I'm hoping so.
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Stephen Gornick
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July 22, 2012, 08:28:48 AM
 #2

I've been using Instawallet for the last 8 months and never had problem. Just today I got 3 and 2 bitcoins from someone on different wallets and Blockchain confirms the transaction but there's no update in the Instawallet balance. While, on the other hand, I transferred 10 bitcoins from IW account to the other and it hasn't confirmed one transaction in the last 6 hours while again Blockchain confirms the confirmations from the network. What's going on? Is it a similar problem that happened before when the Hot Wallet was topped up? I'm hoping so.

Since you are still stuck in the newbie forum, I re-posted parts of this in the main Instawallet thread:
 - http://bitcointalk.org/index.php?topic=6785.msg1046199#msg1046199

This is likely a technical issue which will be resolved eventually.

danish
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July 22, 2012, 10:27:43 AM
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5 of them are lost. 10 of them are unconfirmed since the last 14 hours. I hope it is a technical issue.
danish
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July 22, 2012, 10:28:13 AM
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Thank a ton for your help, tho!
skullkid
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July 22, 2012, 09:28:23 PM
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Hi, I'm also having this same issue. It's been 12 hours since I deposited around 5 BTC into my instawallet, but the funds haven't appeared. In my case though, not only does blockchain confirm that the transaction went through, it also says that the funds were subsequently withdrawn into some random bitcoin address that isn't mine. What the heck is going on here? Anyone know if this is going to be resolved? I really hope I haven't been scammed out of my money.

Also: There are other reports from a few other users with the same issue. I tried emailing instawallet suppot and waiting for a response.
bjornsni
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July 22, 2012, 09:50:51 PM
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Same problem here, I'm missing a few coins that I've sent there and have not shown up since Friday.

+1 fjordbit +1 fefox +1 tgmarks
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July 22, 2012, 10:20:26 PM
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seems to be a common problem right now.
davout
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July 22, 2012, 11:32:27 PM
 #8

Hello all,

We encountered an issue that prevented funds from properly showing up in Instawallets, the issue has been solved and everyone should now have their exact balance restored.

Technical details :
Instawallet consists of :
 - an application layer (a Rails web-app),
 - A node app (used for instant balance updates through a websocket connection)
 - A bitcoin daemon

Each of these parts is automatically and permanently monitored.

What happened was that the bitcoin daemon died unexpectedly, it was then promptly restarted by the monitoring system, but the connection between the bitcoin layer and the application layer was not re-established, funds were then received and sent as usual, but incoming transactions didn't get properly linked to their Instawallets.

My sincere apologies to everyone that was impacted by this glitch.

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