Antminer S4 ASIC showing dashes

[MountainMinter]

I noticed today my Antminer S4 server has all dashes at the top ASIC, and the temperature is 0.

Chain # 1
ASIC # 40
Frequency 200
Temp 0
ASIC Status -------- -------- -------- -------- --------

The others have a string of "O"s as expected and the temperature (mid 40s).

Is this a hardware error, or is it related to the pool I am using (ghash.io)?

[MyRig]

Please try power off the S4 and let it sit for a few minutes.  Then power it back on and see if it goes back to normal.

If not, you may have a damaged hashing PCB.  if you are located in USA, you can return the damaged hashing PCB for a replacement or you can return the whole unit for exchange.

If you are lucky to be in Colorado area, you can drop off the miner in person as well.

Please send email to support @ bitmain . zendesk . c o m

with your Bitmaintech.com Order ID and Tracking Number for the carrier.


Thank you