scammed by gyft

[CampBxSucks]

who is the contact for gyft?
i used some points towards a $25 gift card, the total came to $16, but then got directed to coinbase. The total btc amount translates to $25.
That means, no points got applied. contacted gyft and they said they only received $16, but coinbase clearly shows $25. Contacted coinbase and confirmed 25 was sent. the support person at gyft says they cannot contact coinbase to verify the amount. wtf? you accept payments from coinbase, but cannot contact them?

[CampBxSucks]

the support is very incompetent, saying their email address is gyft.com

[CampBxSucks]

so the online chat person is not very bright, and so i decided to call them instead..... same person answered the phone.... i am totally screwed.

[techgeek]

wait so you cant reach gyfts support email?

support@gyft.com  - so this is actually coinbase thats what you are stating?

[VinnyatGyft]

Sorry for the hassles. We have tried using outsourced support and moving it back in-house. Please email info@gyft.com with your details and mark it for my attention and I will have it resolved.

Best
Vinny Lingham
CEO, Gyft

[CampBxSucks]

wait so you cant reach gyfts support email?

support@gyft.com  - so this is actually coinbase thats what you are stating?

I can reach them, but is the same person that answer the email, same one i chat with.
the person on chat did not even know what is an email address.