How long should a withdrawal take when it says "TO BE PROCESSED FROM COLD WALLET"?
I can`t find any info in the FAQ. According to the FAQ, withdrawals should be instant and they always were until today.
Edit: it took about 2.5 hours. Still shows as pending in the Stats, but blockr.io says it`s done.
Hey,
First of all gratz on winning
If it has been marked to process from cold wallet, it doesn't actually mean it, that's a general phrase for manual review. In most cases it's being processed within few minutes if I'm online. If I'm not, it can take up to 12-24H. Depending on how much is a difference between our time zones.
Regarding stale status - unfortunately we do not have a real time update for manual transactions on the current version, thus to get a trx id you need to refresh the site. With upcoming V4 it's been already fixed.
Regards,
Alex