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Author Topic: Broke my GLBSE authenticating phone.  (Read 1175 times)
caish5 (OP)
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August 03, 2012, 01:06:07 PM
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So my Android started behaving weirdly and slugggishly. I think to myself "No problem a quick reflasing of firmware will sort this out".
Firmware reflashed, phone back to normal but no GLBSE in authenticator.

Is my account now lost to the ether?

My computer is logged in to GLSBE but if I ever log out or want to withdraw....

.Does anyone know if there is a way to fix this? I emailed support but no reply yet.

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caish5 (OP)
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August 04, 2012, 01:07:25 AM
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If anyone was wondering what happens.

Nefario replied to my support email and requested a 0.01 deposit from my original deposit address to prove I owned the account.
Quite a neat solution and a great relief.

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August 04, 2012, 01:09:43 AM
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If anyone was wondering what happens.

Nefario replied to my support email and requested a 0.01 deposit from my original deposit address to prove I owned the account.
Quite a neat solution and a great relief.

+1 to Nefario.

Nefario
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August 04, 2012, 01:18:17 AM
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If anyone was wondering what happens.

Nefario replied to my support email and requested a 0.01 deposit from my original deposit address to prove I owned the account.
Quite a neat solution and a great relief.

+1 to Nefario.

I can't take the credit for this idea, it was another GLBSE user who proposed it to me when they had the same issue.

Smart users make it easy to provide a service.

PGP key id at pgp.mit.edu 0xA68F4B7C

To get help and support for GLBSE please email support@glbse.com
rjk
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August 04, 2012, 01:20:58 AM
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For the future:

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Bitcoin Oz
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August 04, 2012, 01:24:25 AM
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For the future:


2 factor auth using the bitcoin client would be nice.

Nefario
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August 04, 2012, 01:27:18 AM
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For the future:


Have tried this, not had much luck with it.

PGP key id at pgp.mit.edu 0xA68F4B7C

To get help and support for GLBSE please email support@glbse.com
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August 04, 2012, 01:30:56 AM
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For the future:


Have tried this, not had much luck with it.

You need to get people to sign a random character message with a bitcoin address they want to use for 2 factor then when they want to authenticate sign another random character message with the same address to ensure they are the same person or at least control the private keys.

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August 04, 2012, 01:34:01 AM
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people should make a copy of the key used to setup the 2 factor system (that qr code and the data it represents) before you put it on your phone.

That way, if you lose the phone, you can recover the key and continue to use the same one time passes.

(Of course, if you lose the phone, you should use the recovered key to change to a new key)

caish5 (OP)
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August 04, 2012, 02:32:02 AM
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I've put the code on paper this time Wink

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