Bitcoin Trezor bug lost my bitcoins!

[BitcoinMaxProfit]

Hello everyone today i tired to send out my bitcoins..
to this address:
1N7LrqjPkejB8fhKDvvPrfhruBATGabwDr
but the bitcoins not sent to there.. its just get lost! what should i do?!
here is picture:
https://i.imgur.com/ahFaDTu.png

[Tongkar]

I don't think there lost. I had this problem with coinbase a few times where my transactions take up to six hours to been seen on the blockchain. But eventually the funds are received. So I wouldn't stress to much contact support.

[OnkelPaul]

How did you manage to create a transaction that leaves your balance in the negative? That should not be possible at all.
The transaction will not be confirmed because that would constitute a double spend.

Onkel Paul

[BitcoinMaxProfit]

How did you manage to create a transaction that leaves your balance in the negative? That should not be possible at all.
The transaction will not be confirmed because that would constitute a double spend.

Onkel Paul

its was bug.. i had 15 BTC, and tired to sent them.. but for some reason its leave me in -6.. and sent out 22 BTC what you think should i do to recover them back!?

[Tongkar]

How did you manage to create a transaction that leaves your balance in the negative? That should not be possible at all.
The transaction will not be confirmed because that would constitute a double spend.

Onkel Paul

its was bug.. i had 15 BTC, and tired to sent them.. but for some reason its leave me in -6.. and sent out 22 BTC what you think should i do to recover them back!?

Where 22 bitcoin actually sent is it in the blockchain? Email support I couldn't find any info on the help page.

[OnkelPaul]

Where 22 bitcoin actually sent is it in the blockchain? Email support I couldn't find any info on the help page.

The transaction is not in the blockchain (could not be because it would be invalid) and most likely isn't in the unprocessed transaction pool either because it should not be propagated by full nodes.
I assume that the wallet only thinks that transaction has been sent - isn't there any way of deleting unconfirmed transactions with trezor? I don't know anything about how this wallet works...

Onkel Paul

[AtheistAKASaneBrain]

How did you manage to create a transaction that leaves your balance in the negative? That should not be possible at all.
The transaction will not be confirmed because that would constitute a double spend.

Onkel Paul

its was bug.. i had 15 BTC, and tired to sent them.. but for some reason its leave me in -6.. and sent out 22 BTC what you think should i do to recover them back!?

What bug are you talking about? this seems like an huge problem that would have been mentioned before but I cant find anything.

[MrDjAK]

Never had problems with my Trezor

[Dick Valentine]

This is why I don't really trust devices like these to store my bitcoins. I can do just fine with cold storage, but have you contacted Trezor's suport?

[cakir]

I think you should copy the tx id from trezor interface and then push this tx to network manually.
You can do it via this link: https://blockchain.info/pushtx

[ticoti]

you can recover the seed in electrum,try there and see if you have your bitcoins

[Klestin]

This is why I don't really trust devices like these to store my bitcoins. I can do just fine with cold storage, but have you contacted Trezor's suport?

The problem described in this post has nothing to do with the Trezor device.  All it does is sign transactions; it's up to the PC to create a valid transaction in the first place.  The Trezor device has no idea how many bitcoins the user has.

OP can very likely just 'forget' the device on the website, then reconnect.

[oblivi]

This is why I don't really trust devices like these to store my bitcoins. I can do just fine with cold storage, but have you contacted Trezor's suport?

The problem described in this post has nothing to do with the Trezor device.  All it does is sign transactions; it's up to the PC to create a valid transaction in the first place.  The Trezor device has no idea how many bitcoins the user has.

OP can very likely just 'forget' the device on the website, then reconnect.

Still, im also paranoid enough to just stick to bitcoin-qt and paper wallets inside a box.

[readysalted89]

Try this from the trezor FAQ

https://doc.satoshilabs.com/trezor-faq/overview.html#which-wallets-are-compatible-with-trezor-recovery-seed

Which wallets are compatible with TREZOR recovery seed?

These wallets cannot communicate with TREZOR hardware yet, but you can use them to access your funds using TREZOR recovery seed.

Mycelium Bitcoin Wallet for Android - supports full recovery
Mycelium Bitcoin Wallet for iOS - supports 12 words recovery only (18 and 24 words soon)
Wallet32 for Android - supports full recovery

[dabura667]

You have 6.35977462 BTC @
Address: 17oYuaq5LYp4aEgx7ShnLk94PhV3WM1qLS
https://blockchain.info/tx/96d59c9a52d2931bcba954354c763eec5a66835f617a2830fe3a7cddedb7120e
txid: 96d59c9a52d2931bcba954354c763eec5a66835f617a2830fe3a7cddedb7120e
Output index 0

You have 0.28966627 BTC @
Address: 1kS4YvpoEz3PSoL4uqCSZhHyzTkMZ618n
https://blockchain.info/tx/b3381d7534cddd0c33d341a738d0002379eb6e1c14837928e842c7779362f9f4
txid: b3381d7534cddd0c33d341a738d0002379eb6e1c14837928e842c7779362f9f4
Output index 0

You have 9.24199431 BTC @
Address: 1PzGwvF95UpA12a9ac7KAaR4C2BzsL5Ush
https://blockchain.info/tx/fccdd481d31ed559f44507625e1fc9974b67e3c733e6e31df34fee313f08d331
txid: fccdd481d31ed559f44507625e1fc9974b67e3c733e6e31df34fee313f08d331
Output index 0


Total comes out to 15.8914352 BTC.

That is exactly what your balance said BEFORE the erroneous transaction, AND all three of the above inputs show on blockchain.info, blockr.io, AND insight as being "Unspent"

Your coins are there. Just tell MyTrezor to "forget my device" and then reconnect your Trezor. It should re-scan the blockchain for transactions and this time it WON'T find your erroneous transaction.

Edit: Please make sure you have your phrase written down as a backup.

[bickster]

Trezor is erroring more than working theses days for me.

I had same issue discussed here.

Now... I cannot get any browser to recognize Trezor.

I received the following reply from support 30 days ago but still no change and it does not work.
" It is probably just a matter of few days to final release, so mytrezor will work on any computer with any browser again. You can download the bridge here - https://mytrezor.com/data/bridge/1.1.0/index.html

I downloaded and installed...nothing ... Any new version coming soon?

Need get my coins into some other option.

Besides Ledger Wallet... are there other reliable hardware devices available?

What other recommendations can be offered...Thanks

[unamis76]

Trezor is erroring more than working theses days for me.

I had same issue discussed here.

Now... I cannot get any browser to recognize Trezor.

I received the following reply from support 30 days ago but still no change and it does not work.
" It is probably just a matter of few days to final release, so mytrezor will work on any computer with any browser again. You can download the bridge here - https://mytrezor.com/data/bridge/1.1.0/index.html

I downloaded and installed...nothing ... Any new version coming soon?

Need get my coins into some other option.

Besides Ledger Wallet... are there other reliable hardware devices available?

What other recommendations can be offered...Thanks

I think Electrum and MultiBit HD support Trezor... Maybe try there to see if it works?

[michietn94]

Is Trezor require stable internet connection ?
Well I'm never use physic wallet to send bitcoin ( always using blockchain until know )

And yeah you should contact support if this problem still unresolve


It doesn’t work,...?

Basically only thing you need to do is to contact support via info@buyTREZOR.com to initiate the RMA process. You will receive all the required information by email. We will do our best to troubleshoot the problem with you ....