Tried the integrity check but there it didn't help change the balance.
Is there anything unusual? Are you using keys that you imported?
There is a thread where problems like this can be posted but you aren't out of the newbie quarantine. You can try to whitelist out, or else I can post in that thread a link to this one.
Also, just to confirm -- once you log in it shows connected (top right of the page)? "STATUS: SUBSCRIBED TO WALLET"