Bitcoin Forum

Hello!
I really need some help... I have been mining bytecoin and send some to HitBTC exchange. However I still haven't got them in my HitBTC account.
I have the transaction complete from my end (wallet) but I haven't received them.
I tried to contact with the exchange support but got no answer....

Does anybody knows something about HitBTC?

Never try this site actually. But i found this:
https://bitcointalk.org/index.php?topic=984188.0
https://bitcointalk.org/index.php?topic=938208.0

Are you have already check the transaction is confrimed on blockchain? I means can you show the txid?

Ye I can...

Here take a look:

https://minergate.com/blockchain/bcn/transaction/f03f72a68b2ac27c4301ab5ecae83f33be22f9bb0f81df348617b033fca73210 (https://minergate.com/blockchain/bcn/transaction/f03f72a68b2ac27c4301ab5ecae83f33be22f9bb0f81df348617b033fca73210)

a lot of people told that it was scam, i would be careful and try to avoid using this website, keep me updated whether you will solve this problem

Never used the site actually but try checking their support if they had.

Tell us if they turn out to be scammers to let other users know about them .

Good Luck

I already contacted their support... the situation is still hanging and no replies from them...

I made negative experience using HitBTC on the beginning of my Bitcoin time. My balances were frozen.
I would not use it anymore.

Transaction


Hash?Unique fingerprint of the transaction. f03f72a68b2ac27c4301ab5ecae83f33be22f9bb0f81df348617b033fca73210
Recieved time (UTC)?{tooltips.tx.recievedTime} 2015-07-13 15:19:05 (3 hours ago)
First confirmation time (UTC)

? 2015-07-13 15:19:58 (3 hours ago)

Fee?Money that goes to the miner, who included this transaction into block. 10.00708673
Sum of outputs 109,992.90214287
Size, bytes?Size of the transaction in bytes. 1136
One-time public key?Transaction's one-time public key. Please refer to CyptoNote whitepaper for more information. 884e8b1af357621897cfe54f997aa14e0ac2fdba77b7af410a78e8ec6ed80682
Mixin count

?

It seems that you are unfamiliar with the current Bytecoin (and other CryptoNotes) deposit process. Unlike Bitcoin, these currencies do not offer multiaddressing feature at the moment (even though, Bytecoin intends to release it in one of the next versions). That is why, when depositing to an exchange you have to provide payment id, which is given to you be the exchange next to the deposit address.

If you have a look at your transaction, there is no payment id field:
https://minergate.com/blockchain/bcn/transaction/f03f72a68b2ac27c4301ab5ecae83f33be22f9bb0f81df348617b033fca73210

Compare it to a random transaction that has a payment id:
https://minergate.com/blockchain/bcn/transaction/c846afa605bc8e14c9c3a5f8034a2bc6469d1dea3f6fc53ec43ed73b8ba60902

If you simply send a tx to an exchange deposit address without payment id it ends up at the exchange's address in general, leaving exchange without any info to identify the payment to your particular account.

I suggest you contact HitBTC and provide them with this transaction so that they can credit the deposited amount manually.

Yes, I think that was the case.... But I don't really know if they can deposit it manually. I already contacted them but had no reply 'till now...

Well. HitBTC seems to work OK! They have solved my issue and deposited my coins to my account.

The exchange seems to be Honest, however there are some technical problems and people are impacient!

Thanks HitBTC for solving my issue!

Beware with what you are doing with ring signature based coins, remember they are not the same as regular Bitcoin based coins, if you send it to the wrong place or input something wrong (usually those coins dont even have proper GUI) you can lose your coins. Monero is great but for example, still lacks a GUI.

I'm glad your issue got solved, but I would still advise from using this site in the future. From the information presented in this thread, it appears you are not one of the first to encounter a problem. There are many other altcoin exchanges out there, try to find a more reputable one.

Please add your review here to make others aware!

https://www.cryptocompare.com/exchanges/hitbtc/#/overview

any other experiences with hitbtc?

scam. they dont allow fiat withdraws and have a fake verification process.

Hello Guys,

I need help too. I withdraw my TaaS Coin Today. But My transaction Still pending.

My Transaction ID: 87c26731-f93a-4c9b-b008-2efb04615386

Hope somebody help me.

Hi, HitBTC here!
Sorry for getting back to you so late here, but as we can see, your transaction had proceeded successfully. Have you received your money?

hitBTC froze my account after I made my first deposit of a measly 0.02 btc.

sent letter, said they put my problem on high priority

no answer after 24 hours.

is this how they treat a new user?

I AM PISSED OFF

DNT withdrawal @ hitbtc is taking so long. It is over 12 hours now and it is still "You have a Pending Transaction"

Transaction ID e1770303-5766-4c45-b205-50502bf548ee from hitbtc to mercatox

Does it matter it i withdraw directly from hitbtc to mercatox VS hitbtc to myetherwallet then to mercatox?

I just want a fast transaction and fees are fine

This transaction still pending? Have you read on previous post or comments related on the site? First of all I didn't really tend to use their service there are lots of issues involved with them seems like they are lessening their sites credibility.If you see that transactions is still pending on the site of Hitbtc then the problem would be on their not on the DNT chain itself since they aren't still sending those DNT you do have. For the 2nd question its still okay that you will directly transfer to hitbtc to mercatox if the transaction would go through, the problem here now is if those DNT would be passed on.

14 or 15 hours and still pending

http://i8.photobucket.com/albums/a4/oisilener/th_PP_zpsiwmwid9g.jpg (http://s8.photobucket.com/user/oisilener/media/PP_zpsiwmwid9g.jpg.html)

DNT arrived to my mercatox account after more or less 20 HOURS!!!

I am not going to use  HitBtc anymore

HitBTC is NOT a Scam. They are REAL but I am not happy with the time it took to tranfer DNT from HItbtc to Mercatox

CRIMINAL 100%
SCAM 100%

when you put your crypto in HITBTC you have loose all immediatly.

Impossibile rescue money or crypto.

ATTENTION DONT SEND YOUR MONEY

This is just plain FUD. I used HitBTC and they are Fine but the withdrawal of DNT took 20 Hours. BTC withdrawal smooth

yeah I just experienced it my self. Lucky it was only a dollar worth of altcoin that I lost. I wanted to log in but suddenly they asked for an authentification code. I never got one, so I mailed to the support address. they mail got bounced back.
So I peplied via their twitter and Facebook account, but no reply.
I read a lot of compains on their social media account. Guess I'm not the only one.

I transferred an ico coin to HitBTC because CoinMarketCap.com said it was one of the only sites to exchange this coin.  The coin made it to HitBTC but it has been stuck there ever since.  They have not replied to my emails for assistance.  If I ever get my coins off of HitBTC, I will never use this site again.  I'm hoping that my invested funds are not lost. I will make sure I do my research on exchange sites before I deposit and not take the word of other sites just because they have a link to it.  If HitBTC is in fact a really crappy site, then CoinMarketCap.com needs to take HitBTC off of there site as a credible market exchange!

Yes hitbtc is a scam. my money suddenly dissapeared with no one to talk to.

I believe you should post some evidence. I used HitBTC and all the transactions are successful. The only problem that I have was the transfer of DNT that took 20 hours but it still pushed through

hitbtc phishing
withdraw money from the user
Stay away if you do not want to lose your money
I snatched 5920 usd the whole great fortune with me
https://bitcointalk.org/index.php?topic=2155491.0

I was similar
5920 usd suddenly lost :-[

They are at least continually upgrading wallet software of the not so much traded coins, been LSK recently, frozen some funds during that time.
Since there are no deposit/withdraw limits you can utilize their service for small batches. On a same trust level I would range yobit and some consorts.

Thanks to this thread I think I would stay away from HitBTC,
It seems that some coin in that site are still at high price while at the other's are dumping like in MGO when the price on the other trading site was about 35,000+ sats in HitBTC it was about 40 or 50,000 I think.

Never lose your 2 factor authentication with these guys. Ive been waiting 3 weeks and made multiple tickets and emails. Ive sent them plenty of evidence iam the account holder but they still ignore me. Im using the same ip ive been logging into and gave them info only the account holder would know. Now my emails are being rejected and ive had bannings from the chat with trying to ask for help. It doesnt look like they want me to recover my coins.. They say they send your ticket to the tech team but ive heard that before and had no reply.

Lack of arbitrage trade between sites. Markets can differ, and market forces to elevate those differences got hampered by multiple issues. Mostly withdrawal procedures.
Arbitrage market has been prospering between Mintpal, Crypsty, Bittrex but you know .. most of these sites have exit scammed.

scam denounces hitbit
https://bitcointalk.org/index.php?topic=2192865.new#new

so guys, I use this exchange few months and up to this day I have no problems.. Am I exception?)

have no problems too I make quite a few translations .. there were delays, but they are not critical .. everything is like on other exchanges

MAybe they solved their problems? 2 people said that they already have no problems. Most likely they were corrected their technic part

Same exact thing is happening to me...it’s Been 10 days now and I never get a solution to my 2FA, already sent all the evidence they needed. Please stay away from Hitbtc

They are a coin trap. Depositing is easy, but they are a scam from what i hear.

I doubt that they are an outright scam, but they for a long time have various issues and annoyances they can't seem to get rid of.

Weird thing is that certain people are quite satisfied with that exchange, but in the same way, quite some people really hate it for everything being mentioned in this thread. It's basically the same with Bittrex.

Bittrex has gained an incredible number of new users lately (mainly due to Poloniex), but very recently a huge load of complaints has piled up quickly ~ it shows that there is a desperate need for decentralized exchanges.

Centralized exchanges are subject to all types of regulations, which is largely the main cause of the issues and annoyances exchanges have to put their traders through ~ it's likely going to be worse in the future.

They have stolen 44k USD from me, its been over two months. I have provided ID and done everything they asked.
They keep road blocking me, there is another guy that had 130K USD stolen as well, exactly same circumstances.

They are selective scammers.

See my thread on Reddit:

https://www.reddit.com/r/ethtrader/comments/6vymim/scam_accusation_hitbtccom_scam_stolen_tokens/

Hello fellow crypto-miner,

Well after reading all the comments on this and many other forums, thinking about it and trying it out.... Hitbtc in my opinion is still undecidedly trustable...
I think it's legit, but it, like other exchange/wallets are under extreme service pressure.

1.) "Manual transaction recovery"
Every time something goes wrong it takes time to manually fix it... the longer they get backed up the longer it will take...
a.) This leads to new accounts being formed on forums like this where they say "SCAM" to the community... and we believe it... or at least some of us do..
     - these accounts are new accounts and have no specific details usually... posts could be real, time delayed, fake (corporate/net sabotage from other brand)
     - *** The long-term accounts on this forum that are wise and and have helped many others usually post about doing your homework to
              protect yourself in an emerging crytpo-industry and offer insight...  earned trust.  I'd believe them first...   new accounts screaming scam are upset people... quick to blah blah blah
     *Ask yourself about these new accounts.... what were they doing during these transactions? have they read any of the forums and offered solution possibles to their own problems?
( i myself had a transfer take 20+ hours...)

2.) As new and emerging cryto-currencies become available they have to update code and all the details it takes to handle said currencies... theres bound to be hiccups/bugs on everyones side from blockchain updates to wallet storage procedures for secuity (Is that done by clockchain too?)  plus plenty i cant even imagine about yet as a newcomer....  I understand these things can cause delay... and loss... as any risk industry does...    that's the responsibility you accept to join this emerging tech life so be warned.  to quote many great minds.."Back that shit up!"

3.) I lost my PC after realizing my cracked version of win 10 pro was allowing control over my software somehow and they were messing with my wallets, after i secured my wallets they crashed my explorer hard and no forum solution across the net could solve it... so i had to do a purchased OS install and recover what i could... back up drive "notes" FTW.  All my HitBTC funds were still in place because of 2FA <---- did they have this? was their OS cracked?

There are so many variables...   I trust the site to want to do what they say.....  I don't trust their company concept to currently handle the load they have.. hopefully it will improve to be real-time customer service one day.
I most certainly don't trust any new account screaming scam before I've done my own skill upgrade through research.    I'd give the company a rating but currently I'm still on round 2 of trying to mine and they have Bitcoin Gold now on Minergate...   dont get me started on those review forums....    do your homework man...  "The way you do one thing, is the way you do everything." - ME

Good luck, hope this helped.
Metrocan.

YES!

It is most definitely a scam,  plain and simple.

When deposting takes seconds,  and withdrawals take forever,  and most importantly,  WITHOUT any recollection of a transaction on the blockchain,  then I ask you again,  if that's not a scam,  what is?

P.s money never made it to my wallet,  transaction still "pending"...

How much days to complete the transactions?

Im having a strange problem with them, Hitbtc send this transaction:

https://blockchain.info/tx/0458902ab8ff362f836431f6c83fe709f75ee5512b966c6ede10b2d692e622ec

i can see my bitcoin address there with many other addresses but the strange its UNSPENT status of mine
14tGSjBs32GKJmUg392fZTrtLoGhJt7zqr - (Unspent) $ 1,658.31

but an insteresting thing is in the middle of that txid you can see that is a transfer to the same account that is sending with the status SPENT, please if somone here knows whats and why is that let me know, its already 2 days and no money received

brgds

My account is filipe7de7paula@gmail.com

@hitbtc Transaction confirmed but did not receive my coins (TRX)
It's been DAYSSS since I made the TRX coin deposit and until now I have not received the coin. Please solve my problem quickly.

TxHash -

0x604423a690e25aaed9b38016973bd545e3e5be9c7ce4a6d59af997bfb4fa3053

https://etherscan.io/tx/0x604423a690e25aaed9b38016973bd545e3e5be9c7ce4a6d59af997bfb4fa3053

MyWallet - 0x7d402d363bc2c539aa41b0be472af34fdd1887ea

Quantity - 22,292.281055 TRX

Hey, guys. I see there are problems with HITBTC but in my opinion exchange is cool and no worse than others. Anyway I’m glad.

What do you mean by no worst than others? Comparing with which exchange?

There are plenty of problems with this exchange so people are not happy with this exchange.


You mean your coins disappear from your account?

If yes, then it is a known issue. You can try refreshing few times your account page then your coins will appear. Mine also had the same issue and someone suggested this method on their site and I get back my coins. You can try and check this method.

There is not one shred of legitimacy in an exchange which takes deposits faster than a lightning bolt but makes you wait light years to withdraw your coins.

Start by refusing to send coins to their hot wallets. That constant inflow of money is what gives them the arrogance and audacity to treat their customers this way.

The scale of fraud here is staggering. Worst of all, it has the facade of a legit operation which is why people continue to use their platform for trades. What's the use of profiting from a trade on this exchange if you can't withdraw those profits?

Stop using scam exchanges.

There is someone on facebook that posted his experience about hitbtc.

Take a look at the picture.
https://i.imgur.com/hyAVdVv.png

This isn't the only complain that I've seen for hitbtc. I don't use them but by reading a couple of reviews and experience from them, it makes me want to avoid them and I have decided of not trying them.

It's better to learn from the experience of others and I don't think they have the intention to give hitbtc a bad review personally and intentionally if they really didn't experienced it.

I feel lucky when I found this thread. previously I used Hitbtc and it's perfectly normal, it is not scam. However, for a long time, I don't use it. and now, I intend to use it for a few betr token. can't be sure that hitbtc is a scam, but I certainly would not use it again

That's what I am wondering when it comes to Cryptopia as well. Plenty of warnings and scam accusations, but yet people dive into that shithole like there is some sort of a 50% sale going on. I think the main factor driving people to these exchanges, is the fact that other exchanges more and more start to ask for personal level verification, which is something they don't want to expose themselves to, and thus go for the only available options, which more often than not are utter shit/scamcoin exchanges. Seriously, the stupid nature of the people in this market is something I will never get used to. Anyone using these exchanges is just asking for it to get scammed, and in my opinion even loses the right to complain.

DON'T USE HITBTC!!!

why?

If you deposit your funds on any exchange, you will get them on your account right away when transaction is trough, but that is not the case on hitbtc!, I mean, I never went to an exchange and got stucked with deposit???

And even after 10+ days not even response, but I contacted support, also tryed to get in touch via facebook, and twitter, but no response, haha, at least they update their twiiter and fb every time they can, but for customers no support at all, if you are lucky maybe you will get that deposit in one month to three months, or so I've heard from other users that have gone trough this, and some past users are saying, that hitbtc is also probably trading with your funds at that time until you get your deposit on your account....


I mean, scamming people and top 10 crypto exchange on internet, well, if they lack of workers there shoudln't be a problem of doing that... wtf?

HITBTC trading platform has a good platform to carry out exchange operations. The interface is favorable, a bit cluttered, however it doesn’t slow down displaying charts. You can trade using your computer and phone, in the second case it’s a mobile version in the browser.

Lol, what is here ok and good about it? That you don't get your funds on when the transaction is obviously gone trough and the hitbtc team doesn't response(nowI wait 10 days for at least a response) or that you want to withraw and you have to wait 1-3 months to get that cryptovalues??....it just may be that the platform is great and so on, but I don't recommend you use hitbtc, because when you deposit, you don't even get those funds on this so good platform... I mean, did you just read first comment that made this topic and here you are saying good shit, good platform, man, if exchange is good, then when you deposit funds are on this exchange as as transaction is confirmed, until I used hitbtc I didn't even imagine to have problems with deposit?

Do you even use HITBtc or are you just give lousy comment to get posts? Probably the second, or both, because if you know it's shit you will only praise "good" stuff

copy here the answer which you received from technical support

I've had problems with this exchange but within a week my problem is over.
I started worrying about the scorn of everyone here, I had no choice because some tokens were listed there and I had to use them.

Fools who went to buy scam coins lost money, that makes sense. It's not a problem of exchange, it’s a mistake of stupid traders who do not understand in crypto

I always found strange the way their exchange rates differ from a few other trading websites, but I guess that's not enough to say they are scam.

I was going to join this exchange website, I wanted to mine siacoin and send to this one, but I thought about it and change my mind

Stupid people buying into these shitcoins? Correct. I must however point out that HitBTC is also a party that should be blamed in this case. They act like they want to be a professional exchange, but they keep listing utter shitcoins, and keep sticking to the shitcoins they had listed already. It's the exchange that should be taking care of the overall quality, where the users, even though they should be doing research anyway, put faith in the exchange's choice for coins. If the developers fail to keep everything up and running from their side, and that more than once, the coin should be delisted, period. It's pointless and shows how amateurish you are as exchange when you don't force through necessary actions....