Bitcoin Forum

Issue has been resloved.

what your are excepting?


just send them a support ticket i doubt anyone can help you here

I already sent them 3 messages no REPLY!!!

My friend has direct contact with the owner so I will have him see what's up.

I just emailed them.  Let's see what they say.   Probably a mistake in the Matrix.   They have been awesome to me.

Did you email them, submit a trouble ticket or simply just post in the forum (like previously asked)?

Hi,

I'm sorry that you haven't gotten responses to your emails.  I'm looking now and I don't think your emails got through to us.  I'm not seeing anything in Spam either.  Please PM me here with the email you were sending from and the order # in question and I will take care of it for you.

Also, and maybe more importantly, the details you copied into the first message you posted don't match up with any of our records.   

We just don't have any orders that match those characteristics.  What was the URL that you were logging into when you copied that text that you included in your post?  It's possible that this a phishing attack and I just need to make sure you actually made the order in question at https://www.titanbtc.com.

Also, If you have privacy concerns about Messaging me here, feel free to send a PGP encrypted email to our support at guardians@titanbtc.com.

@amazonrefunder1,

I just wanted to let you know, in case you've tried to contact us, we still have not received any support requests via email or PM here on the forum.  Please do email or PM me so I can resolve this for you.  My direct email is Tim@titanbtc.com.

-T

already pm'ed you but u dont reply my pm here

I have not received a PM from you.  Please either reply to the PM I sent you or click on my username to the left to open my profile page and click to send me a direct message.

Just a stupid question: any chance you have your mailbox full here? Otherwise amazonrefunder's behaviour seems suspicious or at least weird  :-\

weird @amazonrefunder1,
Did you forget to click sent or something like this mayby?
No reply via email and also they don't have any reply via pm
Is not weird?

You dont have care about that you titanbtc are just fucking scammers Ill post you.

Honestly, we literally have a 100% satisfaction rate from our customers.   I really don't understand what your intentions are here.   Why haven't you responded to the PM I sent you and given me the information I need to solve your problem?  

I'm happy to refund any order you placed with us in full if you didn't receive your product or weren't happy with our service, but at this point I have no idea what order to refund, and to whom to refund it.

Again i've sent you PM.

Thank you. I received your reply and customer service should be in touch shortly to resolve your issue.

-T

My issue has been resloved, they really helpfull

Thanks Titan btc !

I am now waiting several days for a response from Titan BTC about a coin I opened that did NOT have a private key under the tamper-proof sticker. To my surprise, it had a "2FA" code instead! Well, I don't have the "password", and I never wanted a "2FA" coin. If Titan BTC is not a scam then they have the shittiest customer service in the world. I am feeling very scammed right now.

[edit]

Titancoin customer service has responded and is now supporting this ticket. Appears legit.

Ok, this has turned into something of a boondoggle. I unsealed this coin on Monday, and it had a 2FA code in it. TitanBTC is telling me that this coin is already redeemed. Draw your own conclusions. I'm waiting to hear back as they contact the original purchaser of the coin, but it's not looking good. They have offered to pay me 1btc, while insinuating that I have somehow defrauded them, basically.

Ok it's been about a month since I opened this sealed Titancoin. Titancoin claims it was redeemed using the original owner's email address, and that this person has either tampered with the coin in a perfectly undetectable way, or their system has been hacked.

Long story short, they seem to have decided that they are not going to redeem this coin for me, and now they want to pursue a criminal investigation and legal action against.... someone but they are not sure who yet.

All I know is I opened what looked like a perfectly sealed Titancoin for 1btc and I do not have 1 btc, instead I have a protracted argument and scam accusations *from* Titanbitcoin themselves. I would advise anyone who holds a Titancoin to redeem it now, if they can.

My options now seem to be to contact the police, to start a criminal investigation against whoever may have redeemed the coin, and possibly to contact the attorneys general of my state and Titancoin's state, to have them investigated for what I believe may be securities fraud. Titancoin decided to go this path rather than "split the loss" with me and pay me even 0.5 bitcoin.

Make a public declaration here, that Tim has your permission to discuss this/your particular case, and lets hear what Tim has to say.  

So, you bought the coin from another party, NOT titanBTC directly? Obviously that introduces serious doubt as to what happened.
What was the address the coins moved from? Its hard to make an accusation like this without sharing the address the coin moved from

"Titancoin decided to go this path rather than "split the loss" with me and pay me even 0.5 bitcoin." If I understand correctly, you accuse them and offer to settle for 0.5BTC?

I spoke to Tim Fillmore, president of Titan Bitcoin this morning. I told him I would be taking this conversation public. He's aware of the situation and my intent to take this conversation public. Besides, if someone is out there tampering with titan coins, or has hacked their website, or it is an investment scam, then the public should know. I'm under no contractual obligation to keep this conversation private, nor have I ever been.

I'm unwilling to provide further information on any previous owners of the coin, not only because I don't have it, but also because they have insinuated that they suspect me of theft and fraud and now I feel that anyone who may have been in possession of this coin could also be implicated. I'm unwilling to throw innocent people under the bus to help them with what I see as a wild goose chase, or to participate in their personal criminal investigation in which I am also now apparently a suspect. There may have been n previous owners of this coin, and even if they were all identified, it would still be impossible to prove which one had fraudulently redeemed the coin via tampering with the sticker. I still maintain that I don't think the sticker was tampered with, at all.

So when I opened this sealed coin, I not only lost 1btc investment that I put into it because of this, I have been implicated in fraud/theft, and been asked by Tim Fillmore to help him in a criminal investigation that he has apparently not involved the police in, yet, and in which he implies that I am a suspect.

Great way to start the holidays! Thanks Titanbtc!

I have offered to settle this "disputed coin" situation with Tim, for 0.5 bitcoin, but this is unacceptable to him, and I generally sympathise with his situation to some extent. To him this is an already-redeemed coin, and he's being asked to payout again.

Let's say someone has tampered with the coin sticker, resold a sealed yet redeemed coin to someone else along the chain of n possible owners here. They had access to the original email, we know that much, so it should be theoretically possible to trace the chain of owners who would have had access to that email address. The original owner claims to have sold it on Ebay, but I know that I didn't buy it on Ebay because I have only bought coins for btc directly, in person or via this site. So, then we can narrow down the possible "redeemers" but not prove which one it was. I have been defrauded, and n possible people in the chain of ownership have bought/sold an already-redeemed, tampered-sticker coin. In that case, I am the victim of fraud, and it is not legally Titan bitcoin's responsibility to make me "whole", only to provide me information I would need to provide to the police to start a criminal investigation, which I would probably never do anyway, I would just write this off as a loss.

However, I don't think the sticker was tampered. It looked perfect, and I also peeled/redeemed another titan btc the next day, and it felt exactly the same "stickiness" as the disputed one. So this, in my mind, leaves open the possibility that their "redemption" website was hacked, or that this could have been an inside job. In those cases, Titan bitcoin *would* be responsible to make me whole, and I have offered Tim a month to look into these possibilities, even though this dispute has now already been going on for 4 weeks.

In my mind, this displays clearly a huge, big problem with physical bitcoins. Any time any "dispute" like this happens, it can throw entire groups of people "under suspicion" and then compel them to investigate each other and point fingers. I gave away some V1 cascasiuse coins in 2010 to friends and now I feel that I must tell them that they are only toys, which may or may not even contain a bitcoin, and are unsafe to sell as if they did, because they could eventually become under suspicion of theft if there was ever a later tampering by anyone in the chain of ownership at any point in the future, out of their control. I have a whole collection of physical bitcoins and now I feel they are too extremely unsafe to even use.

At this point you should provide evidence.  Pictures of the redeemed coin would be a good start with focus on the hologram and secret.

Here is an image of the coin and the hologram. Don't bother trying to redeem it, lol.

imgur.com/vrm6orV

[EDIT] this is just the front side. I'll post image of the 2fa code side of the sticker if Tim Fillmore, president of Titan Bitcoin, says it's ok here.

I guess Not yet funded with a value of 1BTC is what a swept Titan looks like on their site?

https://www.titanbtc.com/verify/vFZKfWyJ/

Tim has informed me that Titan btc does *not* sell unfunded coins.

https://www.titanbtc.com/verify/vFZKfWyJ/    NOT YET FUNDED  Address: Not Yet Assigned

You did not verify before buying the coin from a 3rd party?

I have a large collection of physical coins, and I have since lost the hard-drive containing the emails pertaining to this one. As I have said, though, I would not willingly implicate anyone else in the chain of custody here. Whoever redeemed the coin apparently had the original owners' email address, though, Tim has shared that much with me.

How could he have an unfunded coin then?! If the hologram was intact how could it have been redeemed and why does the site show no address assigned?

Those are all great questions. How could a sealed coin be "not yet funded" if Titan coin doesn't sell unfunded coins? That's a very, very good question, and it indicates that either Titan coin *does* sell unfunded coins, or there is some corruption in their tracking website.

 
http://www.ebay.com/itm/TITAN-ONE-BIT-COIN-UNFUNDED-HOLOGRAM-RARE-COLECTOR-COIN-NOT-CASACIUS-LEALANA-BTC-/111849058989?hash=item1a0ab932ad:g:l7QAAOSwrklVYzfE
  
It looks like they sold unfunded coins at some point.  I did not know this.  I am interested to know what this coins page looks like when that coin is funded!  Also it doesn't indicate if this is two factor.  How can you tell?
 
https://www.titanbtc.com/verify/bSe49yGd/

wow, interesting. I didn't know this either. Tim said the coin was "already redeemed" though, which makes the whole thing even more interesting.

In fact, here is a snippet of the conversation between me and Tim:

ME:

[...] It appears to me that I have been defrauded, since I opened a sealed 1btc coin and you're telling me it didn't have value in it. That indicates to me that either:

1) it was never funded
2) it was redeemed without the tamper-proof seal being broken
[...]

TIM:

[...]
Option 1 is not possible.  We have detailed records on the funding.

Option 2 is possible.  It's entirely possible that we have a security issue with our 2FA system and I'm trying to systematic rule out possible locations for that breakdown.  I'm the one who manages the DB of all coins in circulation and it's duplicated and kept on an air-gapped computer, so that not the location of the problem.  More than likely it wa a social engineering attack if this is where the breakdown occurred.
[...]

Apparently I had some sort of very rare "unfunded" coin, and I unsealed it, unknowingly. The odd "already redeemed" story is wild. If there's one thing bitcoin is good for, it's a rabbit-hole! lol

from here: https://bitcointalk.org/index.php?topic=311045.85

Titanbtc:

We don't sell any unfunded coins right now. Anyone selling coins unfunded has either purchased them from us at full price and redeemed them, or is selling one of the odd coins that was lost or stolen in the mail. If you see an unfunded coin with the hologram intact, its a good idea to steer clear as it may not be legit.


So, I would hope they would know which ones were "lost or stolen" in the mail! Wth!?

Strange situation.

One thought is that coins go out unfunded and once the receiver tells Titan that they received the shipment, the coins are then funded.  I don't believe Titan specifically sold funded coins.
I can imagine people claiming they didn't receive the shipment in which case Titan reships another batch which then are received and funded.  The receiver then gets the first shipment and sells the coins intentionally scamming the person they sold them to (cough - or the post carrier or whomever found the lost shipment).

This makes sense. But the confusion about this situation on the part of Titan Btc seems very unusual. They said they were in contact with the original owner and they didn't mention any "lost in the mail" situation. Would they then ship another coin with the same ID number, though, to someone else?

from Tim:

"this coin was redeemed quite a while ago"

ok, then... What?

I just noticed you basically said the same thing as I did while I was typing in my first response (with regards to possibly being coins lost in the mail).

I don't know if coins are reprinted; however, it would seem unlikely.  If they are, then anyone could claim lost and second a second copy to sell, then redeem, then scam.

What curious to me is that you didn't know the person who originally owned it as you said you received the email address from Titan.  Have you tried also going to the person you bought it from and/or emailed the original owner to clear it up?  If they are not responding, then also likely the scam was intentional as well.

Maybe you should also email Titan a link to the thread and ask them for a reply on the forum.  Make it fair in notifying them so they at least have a chance to reply/explain/defend.

I don't remember who I bought it from and I would not implicate them in the chain of ownership if I did. There may have been any number of owners between the original owner and myself, and it's not fair to throw any number of people under suspicion of theft or fraud over this unfunded/redeemed coin issue.

This unfunded coin sale on ebay is very, very unusual. Specifically the "certificate of authenticity" stating:

"At the time of sale, this coin was certified to be uniquely associated with an address which bears the amount and type of the cryptological currency stated on the coin's obverse."

Signed by Tim Fillmore

ebay.com/itm/TITAN-ONE-BIT-COIN-UNFUNDED-HOLOGRAM-RARE-COLECTOR-COIN-NOT-CASACIUS-LEALANA-BTC-/111849058989?hash=item1a0ab932ad:g:l7QAAOSwrklVYzfE

This really, really looks like some of the coins that Tim certified as funded were, in fact, not funded. I wonder what percentage of the coins they sold now show up as "unfunded".

I'll address this general thread first, and then address the specific issue of coins showing as not yet funded in a separate reply.

Todamont is correct in the details that he has shared here, with the exception that I have not accused him of any wrong doing.  I expressly stated that I didn't mind that he take this conversation public, as we're not trying to hide anything about this situation. 

This was a coin that was not bought from Titan directly, and likely changed hands several times. It's likely, in my opinion, that the hologram was removed using a solvent (without breaking the security seal) and reapplied before being sold to Todamont by someone unscrupulous.  If Todamont has registered his email address to the coin when he purchased it, the value would have been protected, but it sounds like the seller also lied and told them it was a private key coin. 

This is the first case we've had of this specific type of claim.  We've been investigating all possible options for how this occurred.  Todamont and I have an email chain of probably 30 emails going back and forth discussing the situation.  We will certainly make him 110% whole if the problem lies somewhere in our system.  If his problem occurred because he purchased a Titan Bitcoin from a thief, we will assist in filing police reports as well.

I don't want to file police reports against anyone in the chain of custody of ownership outside of Titan Btc. I will regard the coin as a total loss rather than go that route. I might, however, write an email to the DA about a guy name Tim who certifies physical bitcoins are funded, and then they show up as "unfunded" on his company website.

How do you explain that?

Our coins have a few different page "states" which may show up when you go to verify its value on our website.  "Not-yet-funded", "Funded" and "Redeemed".  The funded page state is different for 2FA coins vs. Private key coins, as well.  

When the coins are shipped, that "Not-yet-funded" page state will be visible until the user verifies that they have received the shipment.  With 2FA coins, the user enters in a confirmation number from their packing slip and the email address and password they want to register the coin to.  When they've clicked a confirmation link that arrives in their email, that page state changes to show that the coin is funded.  With private key coins, the buyer emails us to confirm safe delivery and we change that state in the DB manually.

At that point, the coins will show as "Funded" until a redemption request has been made.

Coins may show as "not yet funded" in a few scenarios.

1.  A reseller on ebay is trying to dodge eBay rules against selling bitcoins.  As such, they are waiting to do the initial coin registration until they have resold the coin.  It is being advertised EXPLICITLY as unfunded so that eBay does not kill the auction.  A buyer would really need to trust the seller if they were to purchase this type of coin because of option 2...

2. A coin may have been "lost" in transit.  This has happened many times where a buyer claims that the package didn't arrive.  We don't dispute those claims.  We just send out a replacement shipment.  Every coin is unique, so the replacement has a unique coin ID from the one that was originally sent out.  If a buyer continues to claim that they aren't receiving their orders after multiple attempts (even if we have delivery confirmation from USPS) we simply refund their purchase and apologize.

3. I made a mistake when updating the Database field that dictate the page states.

Option #2 means that there coins out there that are intact but unfunded, and will never be funded because they were marked as "lost".  We do keep records of these coins, and there's about 2 dozen of them.

Todamont's coin was not one of these "lost" coins.  That would be easy for us to claim, but that's not the case here.  His coin was registered in 2013 and redeemed in 2014.  The page state for the coin in question should say "redeemed" and it does not.  This was likely scenario #3.  A mistake on my part in updating the flag that determines the page state, as the DB update was done by me manually.  Instead of correcting the "error", we've left it as is until we've been able to complete the vulnerability analysis on our servers.

I'm happy to explain further but it probably makes sense to answer specific questions at this point.

Tim you are now claiming that you have altered your database manually to support your side of the story.

I'm going to have to say, you are now changing your story. I feel like this indicates error on your side and I feel that you should make good on this coin now.

[edit] I see that actually, what you meant is that you forgot to edit the database manually to support your side of the story. lol. Why won't you just put this to bed and split the loss with me?

"When they've clicked a confirmation link that arrives in their email, that page state changes to show that the coin is funded."

Can you explain this to me further? At what point does the bitcoin actually get sent to the address? Not at the same time the database is updated to record that the coin has been funded?

Can you comment on what the "state" is for this coin, which you certified as funded, but appears "unfunded" on your site?

ebay.com/itm/TITAN-ONE-BIT-COIN-UNFUNDED-HOLOGRAM-RARE-COLECTOR-COIN-NOT-CASACIUS-LEALANA-BTC-/111849058989?hash=item1a0ab932ad:g:l7QAAOSwrklVYzfE

Is that coin unfunded, funded, or already redeemed? What percentage of the coins in your database appear as "unfunded"? How many are actually funded? How many are redeemed? Have coins in you database ever been manually changed from the funded or redeemed to the unfunded state? What is your security policy regarding these manual database updates and bitcoin-funding process?

No, what he said is that he is supposed to update the DB manually when 'private key' coins are received.  With 2FA coins, it is automatic when the user clicks the confirmation link in the email.

Issue, you purchased a 2FA coin, not a private key coin as you thought.


When the user/theif requested the 2FA information to get the other half of the private key, Titan did not update the DB to show Redeemed.  He said it must have been his mistake, but did NOT feel like updating the DB because of the ongoing issue with you.  This shows me that he isn't trying to hide the issue as he could have done it at anytime during your 30+ email thread.

"We will certainly make him 110% whole if the problem lies somewhere in our system."

"I made a mistake when updating the Database"

Ok. So... Can I get my 1 btc or what?

He said it was redeemed.  I guess the address could be made public if you have it.  If the original email address person doesn't reply, then you know who your thief is.   Also, I believe Titan said they were trying to get in touch with that person.


He answered this as well, having said, sellers could buy from Titan, post to sell on ebay (legitimately as unfunded), and once sold/ship, then enter the confirmation code with Titan to then be funded.


He answer this too, having said it was redeemed.  He did say there are a couple dozen 'lost' coins and they keep records on those.   I would like to see a stats page myself.  :)

No he said the coin I have is redeemed, not the one on that page... That one is still apparently a "schroedinger coin". That's possible with Titan btc physical coins, I guess.

The mistake never had shown the coin as funded.  So, it's not (at this point) a mistake which cost you any BTC.  The mistake seems that you purchased a coin from a theif without having checked if the coin was valid or not.   Had it said 'FUNDED' and you purchased it, then I would expect you to have been paid.

I think not (currently), based on the above.

I'm not above admitting I've made a mistake, and paying for it accordingly, but this issue is one concerning the security of Titan Bitcoins.  

It matters to every Titan Bitcoin owner that I, and anyone working for me, follow a strict process and protocol in dealing with these coins.  

As I've said to Todamont, and as I've said to every owner of a Titan Bitcoin, I will reimburse 110% of any value lost because of a problem with our system.  

I currently don't believe that a fault in our system caused Todamont's loss, but we're still continuing to investigate the claim.  To "split the loss" or "pay you off" would implicate that Titan bears some guilt in this case, or that we're trying to cover something up.  

We've yet to determine that Titan bears the fault in this issue, but rest assured that we take every customer service issue very seriously, regardless of whether a coin was purchased directly from us or not.  Bringing this issue to the public forum doesn't change the process we use to ensure that value on our coins remains secure.  

If the loss was indeed the result of a theft and, outside of our system (which seems to be the most likely scenario at this point), I'll gladly support Todamont in their efforts filing a police report.  That's not a part of our terms of use agreement, that's just ME hating to see people taken advantage of and wanting to help.

Wait, are you moving the subject to a coin on ebay, or the coin you have.

Your coin is redeemed.
The one on ebay is possibly one of those that are in limbo.  Meaning, the person bought it from Titan, and is trying to sell it as unfunded before information Titan that he received it yet / or even claiming it was lost.  No way for Titan to know if the person is waiting or planing to say he didn't get it.

IE.  I write you a check.   You don't have to cash it, but it is a good check.  You could try to sell it (someone could check that the check is valid and if funds exist to cover the funds), then then simply tell me you lost the check.

Whether or not I get paid 1 btc for this sealed coin now seems to rely on a security investigation of a server that Tim says he manually updates, and has now admitted that he has made an error on regarding my specific coin. Over the last 4 weeks, his security investigation apparently failed to turn up the fact that this coin was marked "unfunded", which a casual observer discovered in 10 minutes.

Or him personally serving some sort of police investigation down on one of his users, or a whole group who may have ever had any contact with this coin.

See why I am upset now guys?

The process differs for 2FA coins, vs. private key coins.  

For 2FA coins, we fund an address that is in cold storage when the coin is purchased.  That address is associated with the coin before we ship it.  Then when the buyer registers it, the information on that address becomes available to them.

For private key coins, we actually wait until the buyer confirms safe delivery before making the transaction on the blockchain.  Typically this blockchain transaction coincides with the DB update (within a few minutes of each other).

I apologize if I wasn't clear above.

Our investigation did not "fail to turn up the fact that this coin was marked "unfunded"".  I noticed that fact immediately and left it as is so as not to edit the DB alteration logs in case that was evidence of tampering.

If you're upset that I would pursue thieves that victimized one of my customers, then i don't have a good response for you.

Criminals deserve punishment.  I don't personally think that should upset you, but that's just my opinion.

So you have admitted to making a mistake in your database regarding the coin I hold. New details come out in every post! Amazing!

Will you make me whole on this coin, or is your intention a criminal investigation of... someone, and to maintain your claim that I have been defrauded by a third-party?

Why do you sign certificates that state the coins are funded, at a different time than your database and/or website is changed to reflect that the coins are funded? Don't you see the sort of liability that could create for you, and for others!?

I understand you're upset.  It's a frustrating situation. 

I've been completely transparent with you, and now everyone else on the forum, about this situation.  Insinuating that I have not been honest and transparent in every communication we've had is beneath you, quite frankly, and I will chalk that up to you being upset.

I've stated repeatedly that I will make you whole if a security flaw in our system caused you a loss.  I'm not sure what else you're wanting from me?

The certificate states when we sold a particular coin, it was funded.  That's correct.  It's not a liability because we don't sell unfunded coins...but maybe I'm not understanding your point.  Would you mind elaborating?

You have admitted to making a mistake in your database regarding the coin I hold. Now you want to wait for a security invesitgation of a database that you manually update, as conducted by you, by a security contractor you hired and doesn't share information with me. On a record in a database that you know to be in error.

But you still think this is a "tamper-proof sticker" tampering fraud, and you want me to wait, while you track down everyone who may have had physical contact with this coin, and implicate them as thieves?

That sounds like something a fraudster would say, Tim. I'm sorry to put it like that.

Did the database mistake in question cause your loss?  

As of yet, you have not told me when or how you came into possession of the coin, so I can't say for sure whether that database field being marked as "not-yet-funded" affected you.  

If that coin showed as unfunded in our system when you purchased it, it was unwise to have purchased it in my opinion but that's beside the point.  

If that verification page showing "not-yet-funded" when the state should be showing "redeemed" is the cause of your loss, then please explain that fully so I can address your concern.

[edited] a typo of showed -> showing

> Did the database mistake in question cause your loss?

This now appears to be a central question. There is an obvious error in your database regarding this coin. Your website shows it as unfunded and you claim it has been funded. That's not an enviable place to be, as someone who sells physical bitcoins.

There's no reason to apologize for attacking me here.  I understand that you're upset. 

I still hope that we can resolve this issue for you positively and will continue to work towards a resolution.  I won't just send you money to make you go away, but I will happily send you money if we caused your loss.

I just call it like I see it that's all.

Let me know what your investigator finds Tim, and I'll include that in my letter to the DA. The one in which I accuse you of securities fraud. I guess this 1btc fucking dispute was all worth it.

"At the time of sale, this coin was certified to be uniquely associated with an address which bears the amount and type of the cryptological currency stated on the coin's obverse."
Signed by Tim Fillmore

"not yet funded"

Fuck you, Tim.

Don't come near my fucking house Tim. I have a gun, and I never fucking sleep.

Because of what this implies, I'm going to publicly state that I have never threatened Todamont nor do I have any reason to do so. 

I'd also recommend that we continue this discussion in private, via email or PM.  I will continue to update this thread as we find a resolution for you.

worst possible, possible outcome. I hate you because of this.

I am also a customer of Titan BTC, and they were great with me and I have had no issues. I have read thru this thread, and it seems very clear to me todamont is very intent on libeling Titan BTC for his own poorly planned and totally insecure purchase. The response that TitanBTC has made is more than fair and my opinion a legitimate action in reply to your repeated hostile accusations and unwillingness to look at the likely fact that your own lax attitude is what got you ripped off, not TitanBTC. Stickers have been proven to be not 100% secure for a long time now way before TitanBTC was even around people were having these same issues with physical coins of other manufacturers. Instead of treating this as an unacceptable risk and buying directly from the retailer, you thought you would get yourself "a deal" at a lesser price, but it was not that great of a deal was it? That's not TitanBTC's fault.

Lastly I wanted to point out that TitanBTC never admitted that he made a mistake in his DB, he suggested that scenario as a list of POSSIBLE causes. So you might want to slow your roll and turn the hostility down from where you have it at 11 down to more like a 2.  If you buy a used Visa gift card at a garage sale without first checking the balance just to go home and find it is empty, is that Visa's fault or yours? I am sorry to say, todamont but this one is likely 100% your fault for not doing due diligence then expecting all of the protections of a system that requires due diligence.

Good for you. You are one of the lucky ones who wasn't scammed.

Way to skip over everything else. Admit it. You fucked up. Stop making this every one else's fault.

My fault was that I didn't check a verify page that I didn't know existed? Or is it my fault that Tim signs fraudulent certificates saying coins have been funded, when his database and website indicate that they haven't?

"Criminals deserve punishment. I don't personally think that should upset you, but that's just my opinion."

This is the entire reason I am upset. I think Tim is a criminal now. I think he needs to face justice. He has been signing certificates saying he is funding coins, but in reality, those coins are "maybe" funded. That's fucking bullshit. That is securities fraud. I am a victim of Tim Fillmore's securities fraud scheme.

You do realize that by accusing TitanBTC/Tim Filmore of criminal activity they have not perpetrated puts you in a good position to be sued for libel right? Good luck with your vendetta of self righteous ignorance.

It's not libel if it's true. Tecshares, shill.

That is a big if.

I see you have now moved on to personal attacks against me. I am not sure if I know how to deal with that, no one around here has ever attacked me personally. I just want to point out no one at TitanBTC asked me to comment here, I just hate seeing one of the few reliable BTC companies get slandered over one dope refusing to admit his own mistakes.

Tim has admitted there is an error in his database, pertaining to this coin. That should be enough for a clean redemption.

No, he didn't. This is just more of your selective interpretation. He proposed it as a POTENTIAL reason. If you think this assessment is incorrect please quote this supposed admission.

OMG dude.  The error in the DB did NOT show the coin as funded.  And, you admittadly never checked the DB.  The loss was your own fault in not checking if the coin was even valid to begin with.

Yes, he signed a certificate which was valid at the time.  You CLAIM the sticker was intact; however, we can't see that.  As far as we know, you peeled it and spent it and now want a free bitcoin.  Or, it was peeled and you didn't notice it.

Tim Fillmore:

"I made a mistake when updating the Database"

WTF. Fuck you guys. He admitted there is an error in his DB pertaining to MY COIN! FUCK YOU! This is FRAUD!

Use a linked quote. That is useless.

Todamont:

"I enjoy fucking goats."



See how easy that is?

Use a forum quote.

I formally accuse Tim Fillmore, President of Titan Btc, of securities fraud.

I see what you did there. Your strategy of posting to create a new page to avoid my question has failed. Quote your supposed admission with an active link.

An error which did NOT show the coin as funded.

At this point, I am going to stop following this thread.

As far as I am concerned, he opened the coin, took out the 1BTC (spent it), and is trying to get a free bitcoin on top of it.  Or, he simply fucked up and now wants someone else to pay for it.  He is using bitcointalk as a troll/FUD.  I am half curious as to why you would have peeled the coin anyway if not simply because you were suspect of it in the first place.

From your prior posts, I don't think anyone would take you seriously anyway.

Good luck with your future bitcoin purchases/sells.

I formally accuse Tim Fillmore, President of Titan Btc, of securities fraud.

I formally accuse you of fucking goats and liking it. Where is that supposed admission of guilt that TitanBTC made? I don't think it has any more basis than your goat fucking. Please link (I mean the quote, no goat porn please).

I formally accuse Tim Fillmore, President of Titan Btc, of securities fraud.

Reported for post spam. Still waiting for you to link that quote.

Hey man, I'm not the on who is posting crazy shit about goat pron. Dumbass.

You are the one making claims of admissions of guilt that you refuse to source (read it never happened). My claims about you fucking goats have just as much validity as your claims against TitanBTC until you source your claims.

>fucking goats

You are a loser, Tecshare. You have lost all credibility.

I formally accuse Tim Fillmore, President of Titan Btc, of securities fraud.

You hurt my feelings... you don't know this but your opinion means a lot to me. Now, personal attacks and distractions from the topic at hand aside, where is the linked quote to the supposed admission of a DB mistake that TitanBTC made resulting in your loss of funds that you claim exists?

Tim wants me to participate in a criminal investigation, just, no police involved.

He wants me to rely on his "investigator" that he hired, over a 1btc dispute. Lol. Fucking scammer.

Before I decided to ignore the thread, I decided to do a little research.

You specifically bought redeemed coins on bitcoin talk.  What would be the ods of you trying to make money on those specific coins?

https://bitcointalk.org/index.php?topic=551096.msg6042783#msg6042783 (https://bitcointalk.org/index.php?topic=551096.msg6042783#msg6042783)

From User:  https://bitcointalk.org/index.php?action=profile;u=81933 (https://bitcointalk.org/index.php?action=profile;u=81933)

You paid .16 worth, while your offer was .08for one.  Your Feedback send was:  "Bought a (redeemed) 1btc titan physical bitcoin, silvergoldandbitcoin shipped the coin and it arrived as expected."

That user hasn't been active since August 03.  Nice waiting time before you decided to pull a claim since he is no longer after.

I just wonder (since it wasn't made public yet) if that was the person the coin belonged to.  Either you or Titan can confirm that.

Name:   silvergoldandbitcoin
Email:   bestofbitcointalk@gmail.com

That other coin was already accounted for. I have them all sitting together in front of me. There is only 1 coin "in dispute" here. As I said, I unsealed this coin with a witness present.

See Tim. Now I am under suspicion. Everyone who ever came into contact with that coin is under suspicion and it is marked "unfunded".

FUCK! Thanks a lot. Merry fuckin' Christmas 2015. Sorry if your whole business coming under suspicion of securities fraud is inconvenient for you.

I don't even want any payment on this coin any more. I just want awareness that Titan Btc is not to be trusted. I want awareness, from the DA. I wish I was never associated with this fucking coin.

I hate you because of this.

@Todamont
You now realise the mistake/s you have now made, and now think posting personal attacks and unsubstantiated accusations will serve your frustration, right? Compound that frustration my friend, with knowing that you have helped Tim/Titan come out of this looking more upstanding and credible, than before this issue. Theres a lesson there, somewhere.     

to play a devil's advocate here, I feel like TitanBTC owes slightly more detailed response to a few things:

1) Including a certificate that says the coin is associated with a funded address BEFORE that occurs is misleading and opens up these sort of issues. If you want to include an authenticity card like that, it should be shipped as a seperate document AFTER the coin is funded. When you sign up for college/university, they dont give you a diploma until AFTER you meet the criteria, even though the diploma was included in the cost. see the commonality between a "to-be-loaded coin" and a "to-be-graduated student"?

2) we know the coin is this one: https://www.titanbtc.com/verify/vFZKfWyJ/    Surely you can provide a more detailed explanation of sale date, and if it was sold to anyone who has reported lost coins or otherwise requested not to load the coins. Is the 1BTC for the coin still in a coldwallet waiting to be validated by the original buyer?

3) what about that ebay coin? id like to know how that is possible. is it a "lost" coin?

Is it this coin you bought?: "Bought a (redeemed) 1btc titan physical bitcoin, silvergoldandbitcoin shipped the coin and it arrived as expected." (source: you left this trust review for someone selling redeemed coins)

And yes, i'd consider it your fault you did not validate a coin you purchased from a 3rd party. If you had done any reasearch before spending >1BTC on a coin you would have seen that TitanBTC strongly recommends validating the balance before purchase or resale.

digging yourself a hole


man, you turned the rationality knob down to 1, and snapped off the insanity slider. I'm actually concerned by the fact you own a gun, because all you are doing is posting the same "security fraud" accusation over and over, and showing anger that TitanBTC seems fairly willing to work with you in a criminal investigation THAT YOU KEEP SAYING YOU WILL PERSUE

Just give it up.  It is painfully clear that you either got scammed or are part of a scam.  If you are not the scammer, you completely failed as a buyer to do your homework before buying and you should move on and consider this a lesson learned.  I don't think there is anyone here who would have bought that coin with the Titan status page like it is, a status page you admit to not knowing about, a page that you can easily find by googling titan bitcoin.

For #2, Titan Bitcoin did tell us when it was funded and redeemed.  I'd also like to know more about the eBay coin that is advertised unfunded but don't want to contact the seller at this point.

 
Looks like that sale also included the certificates with the redeemed coins.  That seller also registered btcgoldcoin.us so we may be able to find out more information other than his gmail by checking archives.

The one I bought "redeemed" had the sticker already peeled off. The disputed coin is a different coin.

I don't believe the "disputed" coin was ever redeemed, any more. I believe that, just like the Titan Btc website states, it is "not yet funded". I believe that Tim Fillmore has conned me out of a bitcoin.

Show us pictures of the coin before you peeled it. 

I didn't take a picture of the coin before I peeled it. I did however, luckily, have a witness present when I peeled the "disputed" coin about 4 weeks ago.

I don't like being placed under suspicion because of Tim Fillmore's fuckup. Fucking Titan coin motherfuckers.

To me that's the most suspicious part of the whole thing. Tim's con has implicated me too. That's like a fucking *signature* of a con artist, that he tries to deflect and confuse the blame away from himself.

There is an *obvious* error in the Titan Btc database regarding the coin I hold. It shows the coin as "not yet funded". Tim claims the coin *was* funded. He's now in dispute with his own website over whether or not the coin I hold was ever funded. Yet he refuses to make good on this coin?

He's a scammer, it seems clear now.

Let's be clear here.  You placed yourself under suspicion when you started this.  Anyone coming here and making accusations better be able to back them up or you risk equal punishment or negative trust.  You have come here on your own and asked us to pass judgement on TitanBTC.  You will be equally scrutinized.

1) Not having pictures hurts you.
2) Not knowing who you bought it from hurts you.
3) Having evidence of you buying an already peeled one hurts you.
4) Acting out and being irrational hurts you.
  
How about you start helping yourself.  We know you bought a peeled coin on bitcointalk.org and you've said that you have them right in front of you.  How about you take very good pictures of both coins, front and back of both coin and hologram and submit that here for us to review.  That would be a small start.

I placed myself under suspicion by holding a Titan Btc and redeeming it and then saying "hey WTF is going on! I didn't get a bitcoin!?"

No. Tim is the one under suspicion. Tim is the one who signs certificates saying he has funded coins, when his website shows them as "not yet funded".

Tim is the one claiming that a perfectly sealed coin with a tamper-proof sticker has been undetectably tampered, and I claim that it was not tampered with.

Tim is the one selling "physical bitcoins" that don't have private keys on them, and may or may not be actually funded.

Tim claims the coin *was* funded. He's now in dispute with his own website over whether or not the coin I hold was ever funded.

I wouldn't wish the situation that Todamont is on anyone. 

I appreciate the support from those of you who have been happy with our customer service, but I also don't want this to turn into a string of ad hominem attacks on Todamont.

Todamont has a very valid concern, and I'm working with security auditors to identify if we're at fault. 

I wish that process could be faster, but it takes time.  We've ruled out the initial possibilities which led me to determine that this was a hologram hack, which we were not responsible for.  The investigation is still ongoing.

In the meantime, I've asked that Todamont to wait on reimbursement until we've finished the investigation.  I wish that Todamont wasn't hostile about the situation, but again I can't blame him for being upset and we, as a community, shouldn't either.

You have provided no proof that you peeled that sticker and you have provided no proof that this isn't the coin you bought on bitcointalk.org previously.  Maybe you have provided this proof to Tim?

There is only 1 coin in dispute, Hellot. You are the only one confused about that.

We'll see.  If Titan Bitcoin determines it's not their fault and you start crying again about getting paid, I'm sure it will come up again.

imgur.com/F3UH3fd

Here's an image of all 3 Titan coins that I possess. The one on the left is one I bought "already redeemed" with the sticker already peeled off. I don't have the sticker for that one. The one in the middle is the "disputed" coin. The one on the right is a 0.1 btc coin that I was able to peel/unseal and it had a private key, and I was able to redeem the 0.1 btc off of that one, no problem.

The one in the middle, I was NOT successfull in redeeming. After I peeled the sticker, in the presence of a witness, 4 weeks ago, I discovered it had no private key. Tim Fillmore then told me it was "already redeemed". His website, however, shows that the coin was "not yet funded".

Yeah. I'm gonna start "crying" to the district attorney, about a guy named Tim Fillmore that I suspect of securities fraud, and I have suffered financial harm and harm to my reputation because of his fraud scheme.

Fuck you for putting me in this situation Tim. Fuck you for making me defend myself to strangers who are accusing me of being a theif.

"not yet funded" fucking scammer

Todamont, you're making a choice to subject your claims to scrutiny by bringing this issue to the public forum.  

Your choice to do so is what brought about the scrutiny of your side of the story, but honestly that need to "defend yourself" is really something you created.  

You don't need to defend yourself to me, because I've never suggested you're not telling the truth and I've been on your side this whole time.  I'm still on your side, regardless of how you feel about having to wait while we complete the investigation.  

It doesn't matter what anyone else thinks because I'm the one working to make this right for you.

Thank you for posting this.  Now a lot of us don't have to wonder about it.

I think Tim does owe us an explanation.  Last night I found an eBay ad for a coin that was advertised as unfunded.  Today that eBay ad is gone.

Last night and this morning when I looked up the code for the coin pictured on the eBay ad, it came up exactly like the coin that Todamont has.  Now when I enter that coins code bSe49yGd on their website, the site say's it does not exist.
  
I am calling shenanigans.

EDIT:  Todamont's coin also appears to show the same error "That code does not match any known coins. Please retry your entry."

At this very moment, we were running some commands on the encrypted DB and brought everything down.  The website verification is down for all coins.

I'll post here when its back up so you can see that coin ID in question. 

Thanks for the update.  I'm glad I wasn't someone trying to verify their own coins, that is a scary error message.

We don't normally do server work that requires intensive DB queries during the day because the encryption system we use encrypts the entire DB, and its pretty temperamental.  I made an exception today, because I'm eager to finish this work and determine whether we have any active security flaws.

We're putting some stress on the server to try to replicate a scenario where that "not yet funded" page can show up after a coin is redeemed through some fault of the Database server.  That's what killed the system.

My apologies to anyone trying to redeem a coin at this moment.  If you're in a hurry, please email guardians@titanbtc.com and they will take care of it for you manually.

Tim is now trying to cover his tracks and conceal his fraud:

Here is the same web URL, from a few hours apart, you can see, he's trying to scrub any historical record of this "not yet funded" coin in his system:

before my dispute with Tim Fillmore, President of Titan Btc:

imgur.com/jNOoZZU

after my dispute with Tim Fillmore, President of Titan Btc:

imgur.com/IQKzDD7

Do you guys believe me that I have been scammed by Tim, yet?

Hey Tim, I know my phone call to you on Sunday was real inconvenient, but I think that you will find that being arrested, indicted, arraigned, and convicted of jail time for securities fraud will be *even more inconvenient* to you. Get used to the idea.

I am sending a note to Ebay to preserve their history of that unfunded coin, that has been removed, because it was an illegal coin sale. For use in a criminal complaint against Tim Fillmore.

The website's Database is still down at the moment, as the developer that set up that part of the system had to step away to take care of his family.

As I stated above, I will update this thread when its back online.  

Anyone needing customer service is welcome to contact us, and we're standing by until the site is back up.

[Edit] No coin states have been, or will be altered while the Database is down.  

You've really made a concerted effort to bring this down to the level of personal attack, but I'm afraid I must insist that you're still my customer and I'm still working to help you. 

You may accuse me of whatever crimes you like, but I will still work on this issue until we've made it right for you. 

Ebay confirms they removed the link because it was reported as illegal goods.

They also confirm they have a backup of this page, which is now evidence in a criminal investigation.

Why did you change your site to hide the fact that this coin is "not yet funded" Tim?

I call it as I see it, Tim. I see someone covering their tracks.

I'm not surprised that they took the auction down.  We used to list coins on eBay in 2013 before they banned BTC related items.  At one point they were taking down auctions for stickers because they featured the bitcoin symbol.

The Chinese created counterfeits of our Titan One Silver coin in 2014, albeit poorly done counterfeits and without any hologram.  We regularly request that eBay take these counterfeit coin auctions down, so it is possible that they took that one down because of the keywords in the title.

The last time I looked at the rules eBay had set forth for physical bitcoins, they were allowing them to be listed in the eBay classified section but not in the auctions.  It's possible that the coin was listed in the wrong section.  

That may be outdated info though...so take it with a grain of salt.

[Edited]  To be clear, we did not request that the auction in question taken down.  We encourage Titan Bitcoin owners to sell on eBay as they can command a very nice premium there.

In case anyone is still listening to Todamont at this point, this isn't true.

We have not changed any information on our website and are not covering any tracks.  The website's encrypted database is currently down so it can't respond to verification requests for a few more hours while we get it fixed.

We stressed the database too hard in doing some testing this afternoon and I don't have the expertise to get everything back in order, so we're waiting on the next shift of developers to come in and get things sorted.

If anyone needs any coins redeemed or verified, just email us at guardians@titanbtc.com and we'll get you sorted.

> We have not changed any information on our website and are not covering any tracks.

Tim, stop lying. I just posted two images of URLs on your site, showing obviously different pages for the same URL, before and after our dispute.

If anyone needs coins redeemed, just pray that your coin doesn't magically show up as "not yet funded", because Tim just took your money and sold you a physical coin with a sticker on it. Just hope he doesn't say "oops that one is already redeemed, just ignore the fact that our website says it was never funded!".

How fucking insulting. You offer to make good everyone else that holds a Titan Btc. Just not me, the guy accusing you of fraud because his coin didn't redeem.

All the sudden, right after our dispute, your system becomes unavailable to everyone!? WTF is this your attempt at an "exit"?

I described this situation to my CEO over beers tonight and his words were something to the effect of "That guy should leave the country, fast." Maybe he was right.

imgur.com/gq6YNn5

Here's the only pic I had up of the "other" unfunded coin. Is this the one that is a Chinese fake, Tim? Jesus, man, it looks so real. How are we supposed to know which Titan coins we can trust? lol

All I asked from you was to split the loss with me. You brough this on yourself. NOW, do you see the liability you have created?

The part of the website that shows coin states needs to query our database in order to function properly.  No changes have been made, save the fact that our database died as the result of the security testing we're doing.  

The error you're seeing is occurring because the main website can't find the database records.  This is because the database is currently down.

The website will be back to responding as it was previously as soon as the database server is back online, which should be this evening (PST).

I understand this is inconvenient for our customers and we'll have it fixed shortly.  

A chinese fake is: http://www.ebay.com/itm/181783897939 (http://www.ebay.com/itm/181783897939)
or ... http://imgur.com/oOVpacj (http://imgur.com/oOVpacj)
There are probably more types, but that is the common one.  No holo and not even a flat back to place one.

Spoken like a true scammer.  'If I can't get the full amount, I might as well try to get half the amount.'  'Send me half first so I can claim I didn't get it in order to force you to send another half.'

Titan wants to help you out with any legal action, but you clearly stated you didn't want to go that route?  WTF?  You don't want to go after the person that scammed you, so you will go after a company that had nothing to do with it?  I've seen such people fake falling in grocery stores.  Damn, I hurt my arm on vacation, but I will put up with the pain till I get back to work to claim I fell at work.  yada yada

Even better, you blindly buy a coin that you can't remember who you bought it from.  Tim gave you the email address of the original purchaser, but you don't want to pursue.  Why would you even peel it as you would have lost a big premium, but that doesn't matter (unless you suspected the coin to begin with).

You posted here acting completely surprised that the coin was 2FA instead of PKEY as if you had purchased the coin from Titan.  Hell, you even posted a rating as if you were surprised.  It was brought out that you purchased third party or multiple party.  Again, you blame Titan that it is 2FA (which is the default type upon checkout of a purchase of coins).

Todamont... You are amazing.  You just ramble on and on.  Kinda of like my now ex-wife.  Wanting to be right so much that she can't stop talking long enough to get a response.  You, like her, picks one thing, rants about it without a care for a response or listen to what other people have to say (right or wrong).

Tim mentions Chinese fake, and you just go on pointing out any coin just to get a response.  A true troll indeed.
Tim said there are about two dozen unfunded coins in the public (lost in mail, etc), which are marked as lost so not to ever fund.  You ignored the reason why such coins exist.

Tim mentions the site is down in order to do testing.  While down, it doesn't false represent any coin as funded (that would be a true issue), but instead, indicates all are in a state other than funded.  You blame the site for something after admitting that you never checked it.  You claim you didn't know of the site, but it's clearly printed on the label.

You claim to have opened the coin yourself.  No proof, but you obviously purchased unfunded coins from a seller that clearly stated:

None of your claims can be substantiated.
Had you been upstanding, you could have simply filed a claim and post to bitcointalk; however, you go on your tirade making accusations, verbal abuse, and threats.  Very poor communications skills in the least.

Why do you post in other peoples threads (multiple) instead of making your own?
How on Earth can you blame Titan for the number of mistakes you have made to get to this point, and continuing to make, is beyond me?  I feel like I am talking to a teenager.

I really doubt you have a personal contact at ebay to have confirm illegal goods.  You're still making stuff up as you see it.  And, it was probably you reporting it multiple times as illegal and they probably removed it simply not to have to deal with you constantly reporting and calling them incessantly.  It is REAL easy to have an auction removed from ebay (and craigslist) - competitors do this often.  And, Uhhh, of course ebay has a backup of the page/item.

Tim has handled his responses very well.  You should do well to learn from him.  I admit, I would have told you to screw off long ago.  Go buy last weeks lottery winning ticket numbers.

Stop buying redeemed coins and then wondering why you can't get paid on them.  Stop buying coins from people you shortly after can't remember whom you purchased from.  Stop accusing people without evidence of, well, anything.

Thank God.

Oh,
Merry Christmas

Our database is back up and running normally.  If anyone is still experiencing any issues, please refresh your pages as some IP addresses have changed.

While it was not directly related to Todamont's issue, in the process of doing this security audit, we determined why some coins that have been redeemed are showing the "Not-yet-funded" state.  I originally thought it was a simple data entry mistake on my part, but it was not.  It's an intermittent error in the process associated with redeeming a coin, in which the DB fields that indicate the output address of the redemption transaction are occasionally not populated correctly. If that field is missing, the page state reverts to the default of "Not Yet funded". 

I have a "patch" for the process ready, but I'll be waiting to apply it until Todamont has found a satisfactory resolution for his issue, as he's concerned that we're attempting to cover something up here.  When the patch is implemented, all 2FA coins that have been redeemed will correctly indicate their redeemed state.  I uncovered about a dozen coins that should be showing as "redeemed" but are instead displaying "Not yet funded".  This was not a security flaw, as much as it was an overlooked part of the process.  Intermittent problems are hard to notice.  While this issue is unrelated to Todamont's loss, it was discussed here so I'm addressing it in this thread.

To address Todamont's primary concern, we're 99.9% sure at this point that we did NOT have a security breach in our system/process, which means that Todamont's coin had the hologram lifted without the security seal being visibly damaged.  This has been done to many others before, but it was the first time we've seen it with our coins.  The 2FA coins are specifically designed to protect coin owners from this type of theft, as the redemption process requires an additional email verification step. 

In Todamont's case, he apparently didn't know what he was buying and purchased a 2FA coin thinking it was a private key coin.  As a result, he didn't make use of the protections our 2FA system provided, which would have saved him from this loss.

I will now be shifting gears toward supporting Todamont in filing a police report against the party who is likely responsible.  Because Todamont was the injured party, and not Titan, we can't file a report on his behalf, but we'll be supporting Todamont and encouraging him to do so.

Lastly, we would have not identified the intermittent issue with our page states if Todamont had not brought the matter to our attention.  This issue qualifies under our Bug Bounty program.  I will be paying Todamont an appropriate bug finding bounty, as a gesture of thanks for his persistence in bringing this issue to our attention. 

Anyone else is welcome to send us bug reports and we'll evaluate them on a case by case basis to determine the bounty amount (from 0.2  to 1 BTC).

Get him to publicly recognise what a foul mouthed deluded child he has been first, or send it to his favourite charity. He will interpret the payment as vindication to continue accusing people of all sorts of bullshit, otherwise. Just my opinion. 

I appreciate your frustration with how Todamont behaved in this thread.  Heck, I'm pretty sure he threatened me personally with physical violence, but its not my place to teach Todamont a lesson in this case. 

We're merely trying to fulfill our edict of serving our customer's needs.  A bug bounty is fair in this case, and it also represents a way we can help a customer out of a frustrating spot.  At the same time, it allows us to correctly avoid any implication that we were responsible for his loss.

All customers will get the same treatment.

Youre a better man than me.  :-X

I'm filing charges against you, Tim. For fraud and theft.

Don't trust Titan Btc. I was defrauded and robbed by Tim Fillmore.

I never threatened you Tim, I told you to stay away from my house because I was afraid of you. You're an arrogant bully.

You are in dispute with your own website about whether the coin I hold has ever been funded. You are going to lose in court.

I cannot accept a "bug bounty". Especially from someone who insults me in the email where they are trying to offer a "resolution".

You're a thug, Tim. Enjoy being arrested. Stay away from my house.

That's your prerogative to file charges.  I apologize if I misunderstood your comments about owning a gun as being threatening.  That was probably just my interpretation.

I answered a question about this case in private, which should be made public for clarity.  

The 110% guarantee is good for forever.  If at any time in the future we learn new information that indicates that Titan was at fault in this case, we'll send Todamont 110% of the value of his loss and will post the details about such a security breach to the forum to let Titan coin owners know about it.  

[Edited] typo..."the" to "that"

I can not accept any payment on this coin, now, ever, as it could implicate me in theft or fraud. I don't want to be seen as someone who may have tampered with a coin or as someone who has taken payment to "shut up" about any possible fraud scheme perpetrated by Titan Btc.

Tim, you have been quite brave by replying to Todamont.....
He has a foul mouth, however I nor anyone of us can heal it.

Todamont, you have been given a "bug bounty" which you should accept as its a "bug bounty" not a refund.

Tim, may I make a suggestion if Todamont does not accept the bounty?
I suggest that you donate the value of the bounty to a charity which accepts bitcoin....
I hope I have helped in any way.
~
J

If Todamont publically declines the bounty (please), and there is real and true charity which accepts the bounty, I will personally match the amount.

That said, I would hope the bounty to be very low, not because of the value, but because the bug was not one which made coins appear as Funded if already redeemed.  If that were the case, the bounty should have been the full 1BTC amount.

You're an idiot who does not understand when people (namely Tim) are actively trying to help you out, and simultaneously falls for the oldest scam in the book (of buying something worthless without doing research)

If you stopped screaming "lawsuit" over and over, you might actually be able to read TitanBTC's replies

http://45.media.tumblr.com/3ca44319b221aa2d753e33d7091a758a/tumblr_nto27quFl91s2vipbo1_500.gif

or just file the police report and let them work with TitanBTC for you. You have been threatening that for a few days but failed to actually do anything but mention your gun ownership and allude to wanting a restraining order against a customer service rep

@jaydipmodhwadia

That's a fantastic idea.  I'm 100% on board with donating the Bug Bounty to a charity if Todamont declines it.  I offered a bounty of 1 BTC, not because the bug was necessarily worthy of that amount, but because I felt that it would be an avenue by which Titan could help a customer out of a frustrating situation.  Todamont has declined the bounty here, and via email, but I'd like to give him 48 hours to change his mind.

@Michail1

You are exemplary of many of the things that I love about the bitcoin community.  I won't hold you to the offer, since you didn't know the amount of the bounty when you made it, but just the fact that you made the offer restores faith in this community.  Bitcoin was founded as a community working together to push positive change forward and it has been a privilege to be a part of this piece of history.

In the meantime, under the assumption that Todamont does not change his mind and accept the bounty, anyone that wants to suggest worthy charities is welcome to do so.  I'm a fan of Jason King with Sean's Outpost, but there are a ton of worthy causes that are warming up to Bitcoin.

I own several Titan coins and never once questioned them as far as being legit. Todamont you unfortunately fell for a scam and are trying to blame the wrong people here. Do not be dumb...just take the gracious offer of the bounty and cut your losses.

If he still does not want the bounty then maybe donate to the EFF?

https://supporters.eff.org/donate

>trying to blame the wrong people

I disagree. I don't think that coin was tampered with. I think Tim robbed me.

You are now suggesting that he donate the proceeds of his crime to charity. He can donate everything he owns to charity, he's still going to jail. It's very likely that whatever charity he "donates" 1 btc to at this time would be asked to put that money back into a trust during the criminal investigation anyhow. I don't recommend trying to involve any more third-parties here, Tim.

Don't trust Titan Btc. I was defrauded and robbed by Tim Fillmore.

> I own several Titan coins and never once questioned them as far as being legit.

I never questioned the legitimacy of any of my Titan coins either, until I unsealed one and it turned out to be a "schroedinger" coin that is either "not yet funded" or maybe "already redeemed" depending on whether you believe Tim or his website.

I have not given up claim on any monies that Tim owes me. If I get payment, it will be as a victim of his securities fraud scheme, not a payoff to not report him to the DA.

What securities were involved? If anything, it would be just regular fraud. You did not buy the coin from them directly so you can not say whether or not the coin was tampered with. I would assume Tim could see the date and IP of who redeemed the coin? Had you bought this directly and tried to redeem and it was empty that would be on them. How can you say that the person you bought it from did not redeem it?

> How can you say that the person you bought it from did not redeem it?

It was perfectly sealed. I have no suspicion at all that the seal was tampered with. Tim is claiming that the seal was tampered with by an unknown person, and he has no proof. His proof is a database that says the coin was never funded. He's in dispute with his own database about whether the coin is funded.

I opened a perfectly sealed coin and then when I went to redeem it, I got conflicting evidence between what Tim says and what his website says. I can obviously trust neither. They are both telling me that there is no bitcoin associated with this coin. Tim is claiming already redeemed, but he has no address associated with the coin and no transaction he can prove was the "redemption" transaction. His website / db is claiming the coin was never funded in the first place.

It may be considered securities fraud because in this case, the coin does not represent cash, but an "IOU" that Tim gives out to people. If the bitcoin was actually on the coin, Tim could not just decide he is angry at a customer and then say, fuck it, I'm going to take that money and give it to someone else instead. Tim is still in control of all the private keys of all the "2FA" coins, and he could, at any time, spend those funds and alter his database to say that they were "not yet funded". Just because your coin says "funded" now doesn't mean it won't say "not yet funded" after Tim goes and spends the bitcoin. So it's not just fraud, but securities fraud. It is a futures option for 1 bitcoin, to be paid at the date of "redemption" of the customer's choosing. He is holding a bunch of people's private keys, for them, with these 2FA coins, it's arguably just a physical voucher to his private key "holding" service, but also physically indistiguishable from other, identical coins, that actually *do* represent cash because they hold a private key. Now the database associated with the Titan Btc holdings records is shown to be corrupted, because Tim has admitted that whether or not the coins show up as "funded" only depends on whether an email confirm link is clicked, not whether or not the coins are *actually funded*. He is always in control of the private keys for these coins, so "funded" in this case doesn't actually mean any bitcoin is on the "physical bitcoin", of course, also.

When you say you trust your Titan coins, what I hear is that you trust that when you need the funds, Tim will be around and he won't suddenly go into conflict with his own system and deny payment from a private key that he controls. Which is what happened to me. How does Tim even know that the coin is redeemed if his database shows it as "not yet funded"? How could some person have redeemed the coin via his website if the website database thought the coin was "not yet funded"? How many separate databases are there, and how many of the records are in conflict among them? Titan Btc's security policy regarding these databases seems lax, to me.

I cannot legally accept any money from Tim or do any business with him, because I now suspect him of fraud. If he is exonerated of fraud, in court, I will write the coin off as a loss and I will publicly apologize to him. If he is convicted of fraud, "securities fraud", or any other crime related to this issue, I will expect restitution as a victim of his financial crime. The specific charges will be for the DA to decide. I am not suing him personally because I don't want anything from him, unless he is convicted in criminal court.

^jesus christ, stop with the empty accusations and go file the relevant police/court documents then.

regardless of the exact database state, it NEVER said that the coin was funded, and you bought it from a 3rd party without doing this fairly simple research.

On top of that, you cant even remember who you bought it from, which is pretty shady.

There is a specific address that was associated with the coin, a specific date when the coin was redeemed, a blockchain transaction that goes with it and an output where the redeemed coin was sent.  

I've already explained that the "not yet funded" state is because a specific field in our web DB wasn't populated correctly when the redemption was processed, but that is only one of 4 separate records we keep, including an air-gapped record that remains offline.  All of these records confirm that the coin was redeemed in 2014, well before Todamont tried to redeem this coin.

Edits to the records are version controlled and logged, so if I or anyone else were to change them, it would be clear to anyone looking at the logs.  

I believe Todamont knows the information stated above already, and stating otherwise on this forum could be assumed as dishonesty, but I'll assume that these details just needed to be clarified.

I will not be commenting on this thread any more. I will be turning this over as evidence to the District Attorneys in both my city and La Habra, California, in a criminal complaint against Tim Fillmore and Titan Btc, for theft and fraud.

The problem is that the address can be to anyone.  So, the charity would have to specifically indicate public where their receiving address is.   No offense, but anyone can claim to have an address for a donate and pop in another addy from their own wallet.

Todomont clearly stated, and was quoted:

I think that just about negates him from any legal action to get payment if Titans fault or fault of his own.

There is no doubt that he didn't buy the coin from Titan as he has admitted it and Titan pointed it out.  The coin was redeemed before he bought it and long before he tried to redeem it himself.

Be sure NOT to hide this thread.  I am sure they will get a real laugh.

Have them call me.

Lastly....
Why don't you simply publicly decline the 'bug bounty'.  I don't like seeing that Tim made it 1 full bitcoin; however, being of my word, I will happily donate a matching 1 bitcoin to the same charity.  I trust that Tim will choose a known charity and worthy of the donation.

I think that post was a mistype, since Tim said "0.1 BTC' a few times before that?

well, i think this was wrapped up nicely. scammer failed to get any money from titanBTC, made himself look like an unstable gunowner, and then allowed the bug bounty to be donated on his behalf :)

oh, and I guess todamond decided to leave me the only negative trust i have so far:
would love to know how any of these accusations are "baseless" or "slander". Only evidence todamont ever had was a picture of an unsealed coin and no record of who he bought it from.

Why would I try to scam a charity out when its really close to my heart?
They formally know me so feel free to call them up and ask about <REMOVED FOR PERSONAL REASONS>

I have a condition called Lupus. It affects my immune system.
Also, if you think I am lying about all this, feel free to private message me and I will personally video call you.

However, its @TitanBTC 's overall choice where Tim wants to donate that btc to...

Please don't misunderstand me.   I was just saying that if they don't have a publicaly known donation address, then I can't claim it on taxes as a verifiable donation.  In that case, I would just donate the equivelent amount in cash/check.  It was in no way referring to you taking the money.  :)

Vacation!

Looks like I might finally get a free vacation...

Todamont would have to pay for my flight and hotels and expenses, right?
I always love going to California.  It's been like 15 years.  I wanna see wallyworld.

I am curious as to why you would think bringing me to your trial of baseless accusations would net any results for you.  If anything, it would be detrimental.

[edit] - Todomont is now neg rating everyone for slander.  This kid is a joke.

Is Titan Bitcoin under criminal investigation? They better be....
"not yet funded", eh Titan??

https://bitcointalk.org/index.php?topic=1208618.msg13333638#new

It's alright, however, I never scam. By scamming one and never getting caught leads on to more dangerous scams which will eventually pursue you and you will get caught. And once you get caught, theres no way out.

Todomont, mind if I come along on a holiday of a lifetime. Michail, after the summons, we can both go get ice creams and then go florida and go to disneyland! We can take Todomont in the pram if we have space yea?

Is this an alt made by Todomont  ;D Nice tries mate, making a newbie account and just posting random stuff aint going to help ya.

So, I thought Todamont wasn't going to say anything again, but he simply makes another account to post with.
Kid just can't keep his mouth shut.  If he really had an attorney, the first thing they tell you is to keep quiet.

By the way, thanks for the couple of worthless negative ratings.  They have no value coming from an negative account as yours anyway.

Note: 
I never suggested any money be given to anyone else.  I said that if it (bug bounty award) was given to a charity, I would match it.
You still fail to see the difference of money you were scammed out of and bug bounty award.
Call me a scammer?  How so?
I never said you were a theif.
How do you define Slander as I have not committed it. 
- Slander is when you called me a scammer (within ratings) without having scammed anyone.
- Slander is when you said I suggested stolen money be given to a third party.  Which I haven't (suggested third party nor stolen money).

Wow, thanks for the negative feedback, even though I have not traded with you.

This looks a slightly different scenario than the one this thread was about, as we have two different types of keys that we use underneath the hologram.    

Did you buy the coin from us directly online or at an event?  If you bought the coin from us and had trouble redeeming, we reimburse immediately with no questions asked.  

If you bought it elsewhere, then we need to dig a bit deeper.  Those private keys don't exist anywhere but on the coin, and we went to pretty great lengths to ensure that you need to peel back the hologram to redeem the coin's value.  

It looks like, in this case, The coin's status should have been updated and it wasn't.  If you bought it thinking it was funded and it wasn't, that's plenty of reason for us to issue reimbursement to you.  We were updating funding statuses for private key coins manually for a period of time...and apparently missed this one.  

In either scenario, you will be getting a refund, but any other info you can provide would help.  I would like to make sure we can definitely determine that this issue was the result of tampering that was done outside of Titan's control. 

Also, it's generally best/fastest to email customer service at info@titanbtc.com, or email me at tim@titanbtc.com, and we'll get this resolved for you right away.  Just due to time constraints, we don't regularly look on the forums for customers who are having problems, but we do regularly respond to customers via email.

--------------------------
EDITED TO FIX A TYPO

SCAM.

Don't trust Tim Fillmore. TitanBitcoin is on the list on known scams, I lost 1btc to Tim Fillmore's scam.

https://www.titanbtc.com/verify/vFZKfWyJ/

Tim has multiple databases tracking "funded" coins, and there is corruption among thoses tables. When you try to redeem the coin, he will find an excuse to not pay you, and then have all his scammer buddies trash your profile reputation, and threaten to call the cops on you and anyone who has ever been in the chain of custody of the physical coin in question.

Tim accused me of tampering with my coin, after I opened it. He's a fucking scammer.

I contacted the CFTC and the police about Tim Fillmore and his scam, and the CFTC said they are waiting for more reports before they investigate, and they had a TON of questions about his business. Since then I have been contacted by more victims claiming losses from owning Titan Bitcoins that they are unable to "redeem". I advised them to file complaints with the CFTC also.

My reputation is trashed though, because I was the first to stand up against Tim, I had about 6 people leave negative reputation marks on my profile in the scam accusation thread, and claim that I'm a thief and a scammer, without ever having met us or being party to that transaction in any way. I had an eyewitness when I unsealed my coin, and both of us are executives at blockchain companies and I have no need to steal a single bitcoin from anyone. The reason I grilled Tim so hard is that I was actually employed as compliance officer at a bitcoin exchange at the time I was robbed by Tim, and I was required by law to report him to various federal authorities.

If you'll notice, Titan Bitcoin is listed now, on the list of known scams, here:

https://bitcointalk.org/index.php?topic=1326821.0

I'll reply to this line-by-line, but I want to reiterate that we offered to make this right and Todamont refused to be made whole.  

"SCAM.

Don't trust Tim Fillmore. TitanBitcoin is on the list on known scams, I lost 1btc to Tim Fillmore's scam."

We're only on the "Scam list" because Todamont put us there after refusing our assistance in resolving this issue.  


"https://www.titanbtc.com/verify/vFZKfWyJ/

Tim has multiple databases tracking "funded" coins, and there is corruption among thoses tables. When you try to redeem the coin, he will find an excuse to not pay you, and then have all his scammer buddies trash your profile reputation, and threaten to call the cops on you and anyone who has ever been in the chain of custody of the physical coin in question. "

Todamont bought one of our 2-factor authenticated coins from a third party.  Todamont will not reveal who he purchased the coin from, but he claims that it was sold as a "funded" coin.  However, from what we can tell the coin had already been redeemed when he purchased it from this unknown third party.  It also seems that Todamont did not attempt to verify that the coin was funded when he purchased it.  Had he done so, he would have seen that our website indicated that it was not funded.  

In my first conversation with Todamont, I requested that he file a police report so that we could work with law enforcement to track down the person who misrepresented the coin when it was sold to Todamont.  He refused to do so.   I don't know why he refused to report a crime on the part of that seller, but from that point on he became defensive and as you can see from this post, unreasonable.  Any further efforts on my part to rectify the situation were met with him simply refusing to work with us.


Tim accused me of tampering with my coin, after I opened it. He's a fucking scammer.

This is false.  The evidence points to Todamont being the victim of a third-party reseller who managed to convince Todamont to pay full price for an unfunded/redeemed coin.  I never accused Todamont of tampering with his coin.  It is strange that Todamont wouldn't cooperate in prosecuting the third-party who misrepresented which he purchased, but that doesn't imply guilt.


I contacted the CFTC and the police about Tim Fillmore and his scam, and the CFTC said they are waiting for more reports before they investigate, and they had a TON of questions about his business. Since then I have been contacted by more victims claiming losses from owning Titan Bitcoins that they are unable to "redeem". I advised them to file complaints with the CFTC also.

If any "victims", have suffered losses from owning Titan Bitcoins, that is news to me.  I'd encourage those people to contact us at sales@titanbtc.com so that we can resolve any issue for you.  

I know of one case in which someone new to bitcoin received a Titan coin as a gift and they threw away the hologram, private key included, without realizing it was needed to redeem the coin.  There was nothing I could do for them, and I felt pretty terrible about it.  That's exactly why we created our 2-factor authenticated coins.  Other than that, and this issue Todamont encountered, I don't believe anyone to date has "suffered losses" from owning Titan Bitcoins.  Quite the opposite.  We have many stories from people who have made fantastic profits reselling coins.  If not Todamont, I would be bold enough to claim 100% customer satisfaction with what Titan does.

My reputation is trashed though, because I was the first to stand up against Tim, I had about 6 people leave negative reputation marks on my profile in the scam accusation thread, and claim that I'm a thief and a scammer, without ever having met us or being party to that transaction in any way. I had an eyewitness when I unsealed my coin, and both of us are executives at blockchain companies and I have no need to steal a single bitcoin from anyone. The reason I grilled Tim so hard is that I was actually employed as compliance officer at a bitcoin exchange at the time I was robbed by Tim, and I was required by law to report him to various federal authorities.

It appeared that Todamont got negative feedback because he resorted to personally attacking people that have had good experiences with Titan.  I didn't encourage anyone to leave feedback for him and I didn't rally anyone to my cause.  The facts of the case stand on their own without any social proof needed.  I actually asked some forum members to remove their negative feedback from Todamont because it wasn't called for.

If you'll notice, Titan Bitcoin is listed now, on the list of known scams, here:

https://bitcointalk.org/index.php?topic=1326821.0

Again, Todamont was responsible for this SCAM listing.  It is technically libel, and illegal, to call Titan a scam in the context of calling me a scammer...but let's focus on the positives.  The reason nothing came of Todamont's accusations is because they are baseless.  

We're not always the fastest to respond to customers (small company, limited staff) and occasionally our website goes down (regularly under attack from DDOS and other attempts to harass..because hackers are dumb.  Our private keys are exclusively offline in actual bank vaults) but we keep our promise.  

If you buy a Titan Bitcoin, we have your back and will resolve any problem you have with our service or products.  I really do feel bad for Todamont's loss, but he refused to cooperate with us to find a resolution and refused to work with us to prosecute the thief who actually stole from him. Todamont never wanted anything other than to shift the blame for his mistakes onto Titan.  When that didn't work he decided to start personally attacking me in an attempt to extort Titan into giving him a bitcoin.  Apparently, he's still at it a year later.  I would advise anyone reading this thread to avoid engaging with Todamont in any capacity.

This has been going on for over 14 months.

Todamont bought an unfunded titanBTC coin from a third party, threatens to sue, protect himself with a gun, and accuse titanBTC of securities fraud over a dozen times within 24hrs on a single thread

Yeah, below are some of Todamont's previous posts, take note of the dates.

In reference to Titan bitcoins:

About two factor Titan bitcoins:



Apparently, this person never trusted physical coin manufacturers, yet still collects them..

Here he is asking a question to someone who is selling redeemed titan coins:

Now, individually and without a scam accusation, these posts might seem harmless. However with Todamont not posting for a year and popping back on when bitcoin is at record highs.. is suspicious.

I would like to re-open the scam accusations. I bought a funded 1 BTC gold from Titan Bitcoin at the Texas Bitcoin Conference and now that I try to redeem it, no coin. Titanbitcoin.com has so far refused to answer emails for 3 months, and the member here is inactive since May.

Edit: Tim has reached out to me, and hopefully we can resolve this easily enough.

I'm not inactive and I'm sorry we missed your email.

Could you please send the info on your coin to guardians@titanbtc.com we'll be happy to get you sorted.  We have a record of every coin sold at that conference (as I was there in person) so it should be an easy fix if you're having trouble redeeming the coins value for some reason.



 

Tim is on the run and the website is shut down. It has been said that he is sweeping the coins. Be careful everyone. Might want to claim your coins if you have not already. I did claim my PK successfully yesterday, the 2FA coins are unfortunately unclaimable at this current point in time.

https://www.titanmint.com/ is still online

https://www.titanbtc.com/ has been down, thats where you check and claim your 2fa coins.

 :-[