titan bitcoin

[amazonrefunder1]

Issue has been resloved.

[Bizparkinvites]

what your are excepting?


just send them a support ticket i doubt anyone can help you here

[amazonrefunder1]

what your are excepting?


just send them a support ticket i doubt anyone can help you here

I already sent them 3 messages no REPLY!!!

[Blazed]

My friend has direct contact with the owner so I will have him see what's up.

[Michail1]

I just emailed them.  Let's see what they say.   Probably a mistake in the Matrix.   They have been awesome to me.

Did you email them, submit a trouble ticket or simply just post in the forum (like previously asked)?

[TitanBTC]

I bought something off at titanbitcoin on 6 Oct 2015 and it still not shipped lol

Hello, XXXXX. From your account dashboard you can view your recent orders, manage your shipping and billing addresses and change your password.

Recent Orders
ORDER   DATE                     STATUS       TOTAL   
#XXXX   October 6, 2015   Processing   $320 for 1 item

i confused , what happend?

Hi,

I'm sorry that you haven't gotten responses to your emails.  I'm looking now and I don't think your emails got through to us.  I'm not seeing anything in Spam either.  Please PM me here with the email you were sending from and the order # in question and I will take care of it for you.

Also, and maybe more importantly, the details you copied into the first message you posted don't match up with any of our records.   

We just don't have any orders that match those characteristics.  What was the URL that you were logging into when you copied that text that you included in your post?  It's possible that this a phishing attack and I just need to make sure you actually made the order in question at https://www.titanbtc.com.

Also, If you have privacy concerns about Messaging me here, feel free to send a PGP encrypted email to our support at guardians@titanbtc.com.

[TitanBTC]

@amazonrefunder1,

I just wanted to let you know, in case you've tried to contact us, we still have not received any support requests via email or PM here on the forum.  Please do email or PM me so I can resolve this for you.  My direct email is Tim@titanbtc.com.

-T

[amazonrefunder1]

@amazonrefunder1,

I just wanted to let you know, in case you've tried to contact us, we still have not received any support requests via email or PM here on the forum.  Please do email or PM me so I can resolve this for you.  My direct email is Tim@titanbtc.com.

-T

already pm'ed you but u dont reply my pm here

[TitanBTC]

@amazonrefunder1,

I just wanted to let you know, in case you've tried to contact us, we still have not received any support requests via email or PM here on the forum.  Please do email or PM me so I can resolve this for you.  My direct email is Tim@titanbtc.com.

-T

already pm'ed you but u dont reply my pm here

I have not received a PM from you.  Please either reply to the PM I sent you or click on my username to the left to open my profile page and click to send me a direct message.

[hopenotlate]

@amazonrefunder1,

I just wanted to let you know, in case you've tried to contact us, we still have not received any support requests via email or PM here on the forum.  Please do email or PM me so I can resolve this for you.  My direct email is Tim@titanbtc.com.

-T

already pm'ed you but u dont reply my pm here

I have not received a PM from you.  Please either reply to the PM I sent you or click on my username to the left to open my profile page and click to send me a direct message.

Just a stupid question: any chance you have your mailbox full here? Otherwise amazonrefunder's behaviour seems suspicious or at least weird 

[MarkMJ]

weird @amazonrefunder1,
Did you forget to click sent or something like this mayby?
No reply via email and also they don't have any reply via pm
Is not weird?

[amazonrefunder1]

You dont have care about that you titanbtc are just fucking scammers Ill post you.

[TitanBTC]

You dont have care about that you titanbtc are just fucking scammers Ill post you.

Honestly, we literally have a 100% satisfaction rate from our customers.   I really don't understand what your intentions are here.   Why haven't you responded to the PM I sent you and given me the information I need to solve your problem?  

I'm happy to refund any order you placed with us in full if you didn't receive your product or weren't happy with our service, but at this point I have no idea what order to refund, and to whom to refund it.

[amazonrefunder1]

You dont have care about that you titanbtc are just fucking scammers Ill post you.

Honestly, we literally have a 100% satisfaction rate from our customers.   I really don't understand what your intentions are here.   Why haven't you responded to the PM I sent you and given me the information I need to solve your problem?  

I'm happy to refund any order you placed with us in full if you didn't receive your product or weren't happy with our service, but at this point I have no idea what order to refund, and to whom to refund it.

Again i've sent you PM.

[TitanBTC]

You dont have care about that you titanbtc are just fucking scammers Ill post you.

Honestly, we literally have a 100% satisfaction rate from our customers.   I really don't understand what your intentions are here.   Why haven't you responded to the PM I sent you and given me the information I need to solve your problem?  

I'm happy to refund any order you placed with us in full if you didn't receive your product or weren't happy with our service, but at this point I have no idea what order to refund, and to whom to refund it.

Again i've sent you PM.

Thank you. I received your reply and customer service should be in touch shortly to resolve your issue.

-T

[amazonrefunder1]

You dont have care about that you titanbtc are just fucking scammers Ill post you.

Honestly, we literally have a 100% satisfaction rate from our customers.   I really don't understand what your intentions are here.   Why haven't you responded to the PM I sent you and given me the information I need to solve your problem? 

I'm happy to refund any order you placed with us in full if you didn't receive your product or weren't happy with our service, but at this point I have no idea what order to refund, and to whom to refund it.

Again i've sent you PM.

Thank you. I received your reply and customer service should be in touch shortly to resolve your issue.

-T

My issue has been resloved, they really helpfull

Thanks Titan btc !

[Todamont]

I am now waiting several days for a response from Titan BTC about a coin I opened that did NOT have a private key under the tamper-proof sticker. To my surprise, it had a "2FA" code instead! Well, I don't have the "password", and I never wanted a "2FA" coin. If Titan BTC is not a scam then they have the shittiest customer service in the world. I am feeling very scammed right now.

[edit]

Titancoin customer service has responded and is now supporting this ticket. Appears legit.

[Todamont]

Ok, this has turned into something of a boondoggle. I unsealed this coin on Monday, and it had a 2FA code in it. TitanBTC is telling me that this coin is already redeemed. Draw your own conclusions. I'm waiting to hear back as they contact the original purchaser of the coin, but it's not looking good. They have offered to pay me 1btc, while insinuating that I have somehow defrauded them, basically.

[Todamont]

Ok it's been about a month since I opened this sealed Titancoin. Titancoin claims it was redeemed using the original owner's email address, and that this person has either tampered with the coin in a perfectly undetectable way, or their system has been hacked.

Long story short, they seem to have decided that they are not going to redeem this coin for me, and now they want to pursue a criminal investigation and legal action against.... someone but they are not sure who yet.

All I know is I opened what looked like a perfectly sealed Titancoin for 1btc and I do not have 1 btc, instead I have a protracted argument and scam accusations *from* Titanbitcoin themselves. I would advise anyone who holds a Titancoin to redeem it now, if they can.

My options now seem to be to contact the police, to start a criminal investigation against whoever may have redeemed the coin, and possibly to contact the attorneys general of my state and Titancoin's state, to have them investigated for what I believe may be securities fraud. Titancoin decided to go this path rather than "split the loss" with me and pay me even 0.5 bitcoin.

[stereotype]

Ok it's been about a month since I opened this sealed Titancoin. Titancoin claims it was redeemed using the original owner's email address, and that this person has either tampered with the coin in a perfectly undetectable way, or their system has been hacked.

Long story short, they seem to have decided that they are not going to redeem this coin for me, and now they want to pursue a criminal investigation and legal action against.... someone but they are not sure who yet.

All I know is I opened what looked like a perfectly sealed Titancoin for 1btc and I do not have 1 btc, instead I have a protracted argument and scam accusations *from* Titanbitcoin themselves. I would advise anyone who holds a Titancoin to redeem it now, if they can.

My options now seem to be to contact the police, to start a criminal investigation against whoever may have redeemed the coin, and possibly to contact the attorneys general of my state and Titancoin's state, to have them investigated for what I believe may be securities fraud. Titancoin decided to go this path rather than "split the loss" with me and pay me even 0.5 bitcoin.

Make a public declaration here, that Tim has your permission to discuss this/your particular case, and lets hear what Tim has to say.