Title: blockchain - lost 2 factor authentification Post by: n0rupp on March 11, 2013, 04:25:49 PM Hi. I made two wallets friday, put two factor authentification on and saturday my phone was stolen.
I did'nt make any backup, paperwallet or anything yet. I filled the form about deactivating 2 factor authentification, so far i got declined on one of them. I think the blockchain support is extremely slow. I find it strange why they decline, why have this function then? I'm a bit confused on how to get access to my wallets again, any advise? Thanks Title: Re: blockchain - lost 2 factor authentification Post by: piuk on March 11, 2013, 06:58:58 PM I think the blockchain support is extremely slow. I find it strange why they decline, why have this function then? Likely because of either you did not click confirm link in the two factor reset request email or a the correct secret phrase was not provided. Please PM me your wallet details and I will check. Title: Re: blockchain - lost 2 factor authentification Post by: aznmonky on April 22, 2013, 02:42:56 PM I think the blockchain support is extremely slow. I find it strange why they decline, why have this function then? Likely because of either you did not click confirm link in the two factor reset request email or a the correct secret phrase was not provided. Please PM me your wallet details and I will check. i hate to bump a old topic but i also lost my information for my account, i been trying to contact support for a week and i am a little bit panicking. could you help? |