Bitcoin Forum

I labeled this post the way I did because I feel like this company Hitbtc.com is working to defraud people and no one does anything about it.Now I wonder how many other people have had problems like me.Someone can steal a $5 item and go to jail for 5 years and then a company can steal $100,000 usd and nothing happens? NO THIS CAN NOT BE!!
Not in a direct way are they creating fraud but really a indirect way. These companies have ways to get money from people and keep it by offering a service to many people and because of how they design their service the keep much of the users money.

For example localbitcoins.com used to have a temporary BTC wallet called easywallet.org.They let you store your bitcoins there for a low % fee, very small amount maybe to attract many people.But the trick is you only had access to your money/coins if you had and saved a link .If you lost the link you lost the money.And when bitcoin prices started to go up easywallet.org announced that they were closing their easywallet.org service and remove your money and those that did not or lost the link lost big $$. So it is not a scam directly but the system is setup so you fail and the absence of legitimate support means they keep the money that falls in the cracks.

What happened with my case is I moved 206 bitcoin cash coins to hitbtc becasue I did not trust the wallet at electroncash.com for bitcoin cash storage so I was going to convert them to bitcoins and save them in my other wallets. I had used the site hitbtc.com for over 3 years to trade monero and also convert coins to bitcoin and then store them. I first used one of my wallets to get out about 50 bitcoin cash coins and later when I had more time  then another 157 bitcoin cash coins from the same wallet and then sent them to hitbtc.com to do a sample trade to convert them to btc. Read about electroncash.com and some suspicious things about it like how the signers of that software did not want to use their real name, but now it would have been safer than this scam site hitbtc.com
I had both transfers deposited to Hitbtc.com and there was 206 coins total at the time in my account they were worth $130,000 usd at that time, now about $91,000 usd.

I tried to move a sample amount to another wallet more secured and then it said I had to verify a link sent to my email.The problem is at that time almost 4 years ago when I made that account I had a different email and that email service is muchomail.com, that email service is closed now. So I could not access that account to confirm the email HITBTC.com wanted me to verify to move my money. So then I contacted support and they will not respond and they do not care to change the email so they have another victim whos money has fallen through the cracks,Any company that is going to have the honor of managing peoples money must provide support.Now Ihave 100,000 usd in this website and they refuse to give me support so I can manage my property.

The point is I recommend anyone else who is using HITBTC to switch to another trading site for crypto because your money is in danger at HITBTC.In danger because they do not offer support that is legitimate and they have faulty system that will not allow you to change your email in your control panel and they will not help you so your money is there but you can not touch it.

If I can not get access to my property then I can only do my best to attack them for their crimes against myself.
If you HITBTC.com people remove you roadblock and let me have my property I will delete this post. I need my money and should not have this much inconvenience!!

Try any other market before wasting your energy and money on this conspiracy HITBTC.com

Dear trader, we are extremely sorry to hear that we have left such impression.
But we also are glad to state that this issue is easily resolvable, and it will be resolved. But your kind cooperation would be required. We hope you would accept our apologies for any unpleasant experience you've had.

So, what's been happening?

Muchomail.com is no longer there, so you are not able to confirm your withdrawal via email. It happens, unfortunately.
Our high security standards won't allow just to disable email confirmation, we have to be absolutely sure that that email is no longer reachable and nobody will ever have the access to it. Here's the course of action.

1). Kindly try to contact everyone.net. Probably they will be able to help you to retrieve access to your email.
2). In case they won't be able to solve the issue rapidly, we'll be glad to do it instead. Our support team will email you the instructions on how to disable email confirmation on your account. You'll be able to withdraw your money, you have our word.

Once again, please accept our apologies for that experience you've been through.
It's very important to keep track on your email account, since it's your main and unique identifier on HitBTC.

Let see how it ends. Great words from hitbtc, if they did it l  will be fan of hitbtc.
Tired of scamming stories everyday, even in 21st century we don't have some scam proof systems.Humans discoveries are useless and futile if we cant develop some trust system.
Lack of trust gives birth to FUD. And in turn shifts human race to lower grades.

Hello, yes I have track of my email and the password but like I was saying the muchomail.com website is not in service so I have no control over that email.You need to understand how much pain and problems this has caused my family and waiting 2 weeks for support to help and nothing.It is 100,000 usd, much money. I tried to contact support and people even on the "troll Box" on your site say that the support is not good and so I had to come here because this has caused me many nights without sleeping.I have used your site for almost 4 years and I trusted that there would be no problems when I "cracked"  my bitcoin wallet and took out those 206 coins of bitcoin cash.I preferred to store my money there instead of the electroncash wallet after reading bad things about that wallet this is how I trusted you.

I do not feel I need to contact some company in California (everyone.net) other people have even said that there is no response. I have nothing with them,I did not make an account with them , I have not known them for almost 4 years and they do not have my 206 bitcoin cash coins. I just need my email to be changed to my new email that I sent to your support people. I dont want to bother you but I need this fixed it has literally damaged my health,I have lots of acid in my stomach now and can not drink beer or wine from the stress this has made (stomach ulcers). When this is fixed I will remove this post.Please help soon

Ok I have sent a message to your support so they can disable email confirmations on my account just need to get this fixed and everything should work.

Ok I have submitted to you the identification you required,this I did even though it says the only people who need to "verify"accounts are the ones who want cash withdraws from your site.I need you to do what you said you were going to do.Remove the email verification of my orders like you promised to prove to the community you are a legitimate organization.You people have other people saying the same things about your company

https://bitcointalk.org/index.php?topic=2207558.0

It would be very foolish of you to become scammers and loose all the energy you spent building up your company this far since 2013


I will post here when this has been fixed

Why are you not responding now after I send you everything.You really want to steal ??

Wtf so TL;DR you fucked up and didn't change your email for four years. Wow. What an elaborate scam. Maybe you should look into getting rid of other accounts that have old outdated Hotmail accounts before they "scam" you too hahaha.

Everyone is on a mission to achieve something.You were on your mission to convert your free coins and become rich,they're on their mission to find flaws with your account and become rich.
You know how many times has this been repeated before ? - NEVER STORE YOUR COINS ON AN EXCHANGE.What did you even learn from Mt-Gox ?
You can still purse with legal allegations if you're strong enough.FBI is already tracking down illegal services,such incidences interest them.
Jokes only.

Did you actually read what the op wrote?? No, you didn't you just wanted to post something, I wonder why...

@OP: YOU didn't take care of having an up to date acc before moving a large amount of money. Get the KYC done and let 'em change your email. Problem solved. I wonder why people are not able to deal with support in a proper way first...

I did,certainly.And both,since I was watching the documentary Banking with Bitcoin.Kinda wanted to relate to the story somehow.And guess what ? Situation fits perfectly if you see it through a broader perspective.

My point being,why would you want rely on exchanges that follow the heavily regulated KYC policies when bitcoin was created to do exactly the opposite ? Since how long the exchanges are going to keep stealing bitcoins in the name of 'verification' and 'validation' ? I wonder why people don't seem to fit this in their peanut sized brains.

I have never trusted in that exchange, and i always advised a lot of newbies to never trade in there, it really looked like a shady exchange, and it's design is so ugly, i dont understand why a lot of people were investing in there, seriously, there are a lot of better options like bittrex or poloniex, and they are probably 100% more safe than hitbtc. So those who were trading in there, it is your fault if you lost your money, i dont know why you trusted in that scammy exchange.

Come on hitbtc , its take a lot to build good image . Do the right.
i am in no way related to OP but i am sick of scams and i wana see it solved.

Just b'cos of these scams i tried to wrote my own exchange.

There is no reason for people to say I made a mistake ,I just moved my coins there to do a transaction and I thought if there was some problem they wold help.And there was becasue the email was closed.How cold they be active for 4 years and then be trying to rob  the users and nothing happens with the govt.This is why I think this site is controlled by the FBI or the new world order forces that only want to spy on the people and work to steal and damage.
They hide their address anyways it is a  shell company made in deleware with the owners hidden by the FBI lawyers.In case you are not aware the fbi used to operate a website selling child porn look it up.Their support uses aliases and they steal much money from the users and nothing happens.How can this be happening if it is just a regular company? The fbi should be raining on them with problems but they do nothing.They said they would fix the account by disabling email verifications so I could move the money I just have to send in the id scans they wanted.I did that and they now will not respond or fix the problem.This shows they just wanted to collect information but not actually fix the problem!!

130 k USD !!!!!!!!!!!!!!!!!!!!!!

bump

Thank you for stopping by mindless gov agent.Hitbtc is a scam take all your money out of thei fbi SCAM !!

If the USA was really a democracy this place would have been closed- 4 years working behind a shell cover company and robbing people and nothing

Just the way I see it:

Everyone is the one who is responsible, because they fortfeited Muchomail.

Exchanges need to take certain security measurements. What is someone hacked your Hitbtc account and was able to change the email address without a verification link send to the previous email address (notifying you), they could emty your accont in seconds. Days later you will go check your account and find 0 BTC. You would have come here and accused Hitbtc of haven stolen your money bla bla bla.

You see that's the reason they cannot just change your email address. They simply don't know it belongs to you. They don't know who you are if you haven't previously (before you lost access to your email) identified yourself with a proper ID document. So the only identifation that they had of you is that old email address.

I do not use Hitbtc and I don't care about them, but please stop moaning and accusing others of scammin you while it is just a matter of inconvenience. Have some patience and maybe it will be alright.

Yes, I'm starting to think Hitbtc is a SCAM as well....


I'm trying remove my 2FA from my account since I lost it. I have a ticket 35701 open for 11 days, and nothing. I already submitted all the info they needed. They don't respond to your tickets, and when they do, is always a different person, saying please have patience, we are working on your issue.....but it never get's resolved and I've already submitted my whole transaction history for verification. Other exchanges such as Poloniex, Coinbase, and Binance, resolved the same issue within the same day. And I am reading countless stories of people who lost their funds in HitBtc the same way, some have been waiting 2 months all the way up to a year. Which basically means they lost their money.

I plan to start going into every single post, youtube, twitter, facebook, and alerting everyone who uses HitBTC how much of a scam hitbtc is, I feel robbed and scammed.

I've read many bad review of this exchange, since it born

I never use hitscam for this reason
Some months ago i had a angry chat with a dude. He said hitbtc is good.
I think him is crazy one

Many guys wrote bad reviews,but people still use this scamsite.. mah

EXACTLY THE SAME THING HAS HAPPENED TO ME - THEY STOLE 44K

I could no longer access the e-mail address on file. They stole 44k USD worth of ETH.

They said they would resolve it, it's been two months. I proved I owned the ETH wallet that funded the account, and was only asking them to withdraw to the only withdrawal address ever used. That was not good enough.

Months later I have sent them ID, they say fine now enable 2FA - I enable 2FA.

Now they still refuse to disable email authentication, and are making excuse after excuse not to pay. I have done everything they have asked, I have proven I own the account above and beyond reasonable doubt.

I am in contact with lawyers, they use shell companies, we are going after there banking and attempting to get a freeze order on it from a judge. I urge you to get in contact with me as soon as possible, or if you got this resolved let me know how you did.

See my thread :

https://www.reddit.com/r/ethtrader/comments/6vymim/scam_accusation_hitbtccom_scam_stolen_tokens/

More and more flags on every centralized exchange. No exchange is completely clean from scam accusations..

Please wake up people hitbtc.com and many other of these ecurrecny sites are controlled by the us govt just like they control localbitcoins.com, their localbitcoins.com/fbi agents there have bulletproof accounts where you can not leave bad feedback after they try to scam you and block your money and monitor who is moving what money where.

Remember people there is no alqaeda or Isis it is the US govt!! read about how us govt planes were shooting weapons at Syrian forces because the USA definding Isis camps
Stop listening to the TV and media they are forces to numb the weak brains of the deceived

 THE US GOVT AND THE FREEMASONS WHO CONTROL IT ARE DEMON POSSESED

The US govt is the largest criminal conspiracy in the world.It is only because they people keep their eyes closed that this continues.Satan will enslave the world if you people dont start to understand the real world. Pray that GOD that will fight against these demon possesed secret society members.They will all soon be thrown to hell 7 years after they deceive the world with their ufo technology

Today your issue will be resolved, and you'll be able to use your account again. Please forgive us for this delay, it never had meant to be so big.

Dear snoopysnoopdogg (and all who will make an acquaintance with this conversation), the issue had been resolved.
You have eventually managed to restore your email account (which, as we believe, had been possible this entire time), and you have successfully withdrawn your coins, which proves that they had been safe and are safe. We are proud to state that.

What we are not proud of is your time being spent on this. We definitely could have been more rapid with some of our replies. We have taken necessarily measures, so something like this won't happen again.

It's important though to provide Bitcointalk readers here with the whole picture. So:


Sorry to say that, but you didn't.
We have seen the deposit of 0.01 ETH which you've claimed to be the proof, but we never actually arranged it with you. Basically, we never asked for it.
And when we have asked you to perform a certain transaction using that address, you've stated that you actually don't own this address. And that was the stumbling block for sure.

But it's not anymore.

So you say you can help and you do not help.Now my account has grown to 325k USD with bitcoin cash rise !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hitbtc is not a company it is a elite/fbi new world order mafia that does what it wants.

Read about the CIA front in FLorida that had a Gulfstream plane registered to it.No big deal right but that plane flew from Medellin colombia and crashed in the
Yucatan MX and crashed in the jungle with 4000 kilos of cocaine.Reporters found that front company was controlled by a office in florida with all government plate jeeps and suburbans.The military of the usa can traffic drugs and then put millions in jail.THE USA IS A LIE

https://www.youtube.com/watch?v=oszATUJ4IRE

Just imagine soon all you freemasons and FBI gays in your little groups living in a false reality will soon be destroyed with the second coming of Jesus

hi hitbtc, you have 32 of my neo and still its not given back after 7 days? whats happening?


2017-11-07 15:11
Hi my neo coin has been stuck for nearly a day.


3ad27c75-cb43-4944-bf24-556de953c6cf   2017-11-07 19:46:53   Withdrawal   NEO   -34   .00000000       



34   .00000000

Address: AL6tzeNtmJaiT9jT6aw47ffqxn6nrZaC3b
Transaction hash: 78dee55719a24ea721cf037da563969d1f9df332110401ff531adb76779826fe
Operation ID: 3ad27c75-cb43-4944-bf24-556de953c6cf
Date Created (+08): 16/11/2017, 20:46:53
Date Updated (+08): 16/11/2017, 20:46:53

Updates? Are they still holding the money?

so, as far as i see all the victims lost emails or don't enable 2fa. wut? and whois isn't hidden

yesterday i try hitbtc with low quantity of $

at the moment all works, i receive my money back.. i dont know if legit or not

i try with 100$

I am using HitBTC for more than six months and I don't really have problems except the time when they hold withdrawals because they made an IOU of Bitcoin Unlimited. So far so good atm and I like their Tradingview charts. 

Same old story as the way it is happening in a long period of time with these they will be like talk through with you with smooth trying to hide their true agenda to make their advertisements much more appealing but in the end they just wanted to took away your bitcoin, money, property and other things which is valuable to you. I mean when are this gonna stop they are ruining the very image of bitcoin in our world today which is why a lot of people are still not trusting bitcoin.

Hopefully you wrote that, 'cose I was wondering if it is a good exchange site :)

See the line that says: WHOISGUARD PROTECTED

This domain is registered to who knows who, and guarded by a whois privacy service.
While you are correct it isnt hidden (cause you cant do that) you cant get the information on the owner from it either.

Yesterday people were mad because withdrawals were disabled or delayed.
Made two BTG withdrawals today, completed in minutes. I hope it is all good, I want to use their services again :)

Random pocking the money and hoping no one will notice... sad stuff by HitBtc.

Another one scammed by HitBTC reporting in...

They took around 5000$ worth of crypto from me. In addition, there are tons of people all over Reddit and their support forums who have lost their money and who are being fed with lies by automated responses from "support". Let this be a warning to any who are planning to use HitBTC.

They WILL STEAL your money either by making it disappear on your account, witholding deposit, witholding withdraw indefinitely, locking your account (with 2FA, password change, emails not arriving or just deleting it) etc.

If you have any information about the owners of this operation please share it here or PM me. I would love to see these people locked up for good.

Do not use HitBTC!

i try with few coins for test it
and all works correctly

if is random pocking, i cant test it.. no one can test it

I think they let you transfer small amounts without problems to lure you in and use bigger sums. It's only when you start using bigger amounts of crypto that the scam is activated. Then you'll have one of the "unlucky technical problems" I described in my post.

I am using HitBTC to buy and sell for several months, because only there are tokens that interest me and have never had problems with them. There were no even delays.

I hold there over $10k.

Have you ever tried withdrawing larger sums or even moving them from trading to main part of your account? You might be surprised...

Yes, I withdraw many little amounts, but last time bigger amount i withdraw almost two months ago it was 2.45487167 BTC:

https://blockchain.info/tx/22af638703f3ad8f89f1aa6b4a74ec5517bd0b60d48a9efa42b6725861e58bf7

Everything went very smooth.

So what happened? Did you solve it?
UPDATE US.

Same problem, pending withdrawal since few days and support doesn't reply. Their Twitter and facebook are full of traders message for unsolved issues.

One more here! For two weeks they keep my BTG. I had simply transferred them from my margin to main wallet and they disappeared. So basically at this moment they stole my BTG...

I've sent 40-50 ZrCoin (nothing much) but I received nothing on my hitbtc account. I opened a ticket 3 weeks ago but no one is answering me.. Guys you should stay away from this site ! Shit exchange !  Angry Angry

I made a deposit of 46996 XEM (NEM) to HitBTC back on the 17th of November.

The deposit was delayed by a number of days. I opened a ticket to try and resolve this.


It was eventually credited, but my trust was knocked and i wanted to immediately withdraw.

it's been 19 days, and they've still not credited my wallet with my withdrawal. Here's a thread i've been spamming each day they've not honored the withdrawal:

https://forum.hitbtc.com/discussion/1478/nem-deposit-delayed-finally-credited-now-delayed-withdrawal#latest

A picture of my account for proof:
https://imgur.com/x3bpb4N

I've opened numerous tickets to the same excuse "Our engineers are working on a solution" etc etc.


I'd be extremely cautious to anyone who's contemplating depositing any coin on this site, as we could be seeing them crumbling under the load, or just executing an exit strategy by luring in new depositors before they run off.

/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

  who knows scammers before opening account, no one   ..  This is not explained what this HitBtc made of,   and any platform .. first they all practice same thing;
 invest investor money and if lost he not have money to pay back
no answer to any emails and not try to fix problems
now  we have problem with Authentication Code and no
one help . we have backup key but no work ///  no access few days to account .

we send few emails to HitBtc but no answer
 This  is not business and I thing many people now know all abut HitBtc  . This would not bring to him any  new costumer


Now I ask on this forum for phone to HitBtc and address if it’s close to me, we go there personally with ID than possible he verify me fast and pay back faster .

Is it possible to stop this platform ? No more stilling or ignoring peoples
YES  ///  for this is law and no one lawyer help for HitBtc  so I advise come to Skype gin0670
but need address to any platform we can start case no mater is regular currencies money or BTC and any coins
all is fraud money and more law rules  BTC/USD and any thing what is legal or not legal too, it’s under law

Bittrex now problem to but I lucky and hi pay me all back  yesterday

Just contact me Skype gin0670

i made a deposit, traded my coins for bitcoin and withdrew my bitcoins all in one hour and i had no problems at all.

Trying to withdraw ETH:

"Please note that ETH withdrawals are temporarily unavailable due to technical maintenance. Please accept our apologies for the inconvenience."

This "maintenance" is taking more than two days now:-D

Did you solve it? I hope yes!!!

I have the same problem with my XEM... I sent to another address and they just disappear... they take your money very quickly with the fee, but the money never arrive... that is ridiculous.

His problem was resolved but after 22 days: https://forum.hitbtc.com/discussion/comment/6647/#Comment_6647

I guess there was an issue with all XEM deposits and withdrawals which caused the delay but 22 days is just too long to wait for a deposit/withdrawal.

This is something terrible!! I was going to deposit money to HitBtc 10 minutes ago, thank god i saw this.. They eventually stole your money, i feel very sorry and angry about you my friend. How can they work like this! God will punish them i am sure..

I am the new victim of HITBTC. my bcn withdraw is awaiting from 4 days.
I contact the support  many times but no answer. i wrote if you dont confirm cancel it but 
unfortunately the status is same and my loss is much.
the reason of undevelopment and negative opinions for BTC and  other cryptos is HITBTC and another SCAM exchange.
we must stop to use centralized exchanges. centralized and cryptos can not alive together

they are scamming me for 15 BCH withdrawal now i wish i read your thread before

i am waiting withdrawal for hours and hours now = $50k

i am wailling to pay another 50 or 100k to lawyers and i will get their ass f!@!

with court order i will be able to force hosting ... domain etc to reveal real ips and information and cia will know how to get them if we filed the correct complain

a US court order is enforced worldwide and they will get them from their own country

any news from anyone facing same problem ?

Guys, do this exchange work or what? I have made a withdrawal from my USDT account to another wallet. And 1273 USDT just dissappeared. Transaction on hitbtc is just pending for 3 days and thats it!

Wtf is going on there...support ignore all my emails.

Looks like they just ignoring all tickets!!!

Hello!

I want to talk about the problem that was formed with the HitBTC exchange.
 12/20/2017 I sent to the stock exchange a certain amount of XEM since only on it there is a trade paired with USDT.
Transaction came quickly, but the exchange has a division into Main Account and Trading Account.
Why the Main Account is created is not clear, since nothing can be done with it, but a Trading Account for trading.

Now when my XEM on the Main Account I can not transfer them to the Trading Account, accordingly I can not trade, I can not buy other coins, because when I transfer to the Trading Account, the message "Currency operations not available" appears.
I did not like it and I decided to send my XEM back, and about a miracle ....
The withdraw also does not work ...
The message «Please note that XEM withdrawals are temporarily unavailable due to technical maintenance. Please accept our apologies for the inconvenience.»

Although nowhere in the news on twitter is written about the technical work in the XEM wallet.

On the way out, we have that I can not return my XEM and I can not trade them ...

Ticket ID # 87054: XEM NEM Wallet

https://bitcointalk.org/index.php?topic=2623837.new#new

Is hitbtc scam?

Yes they are scam, i tried moving my $35 btc from my account to another account and it is still pending. Please guys beware they are thieves.

You must be someone who is being paid by scammer.

Hello everyone, I suggest you report here : https://secure1.info.gov.hk/police/eforms/report_cyber_crime_en.php
They already received lots of reports for HITBTC issues, the more the better.
Please do mention this to HK Police that they are under HK Jurisction and thus, the polices have the responsbility in handling the case
21. Applicable Law; Arbitration

Please read the following paragraph carefully because it requires you to arbitrate disputes with us and it limits the manner in which you can seek relief.

You and HitBTC agree to arbitrate any dispute arising from these Terms or your use of the Services, except for disputes in which either party seeks equitable and other relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets or patents. ARBITRATION PREVENTS YOU FROM SUING IN COURT OR FROM HAVING A JURY TRIAL. You and HitBTC agree to notify each other in writing of any dispute within thirty (30) days of when it arises. Notice to HitBTC shall be sent to legal@hitbtc.com. You and HitBTC further agree: (a) to attempt informal resolution prior to any demand for arbitration; (b) that arbitration will occur in the Hong Kong courts ; (c) that arbitration will be conducted confidentially. Other than class procedures and remedies discussed below, the arbitrator has the authority to grant any remedy that would otherwise be available in court. Any dispute between the parties will be governed by these Terms and the laws of Hong Kong, without giving effect to any conflict of laws principles that may provide for the application of the law of another jurisdiction. Whether the dispute is heard in arbitration or in court, you and HitBTC will not commence against the other a class action, class arbitration or representative action or proceeding.

@hitbtc  Give me my money.sent a photo..I deposit 7120.85 xrp to my account but i couldn’t see on my balance. I kindly request you to solve this problem..Transaction Hash
3DD84C1AFDEAC825D1B4C7D6380BF133A9F5B2C68854F615D1ABA9F7C40F5529 Date: 20 December 2017..time 07.05

Hitbtc.com is not just and fair

1. The amount involved is big : about R1.6 million($1:R12.61)
2. They were supposed to respond to your query quickly and verify you with other means not only the email link
3. When you posted this, it took about 2 hours to get a defending response why was that not done when you first lodged your query?
4. I have been reading a list of complaints from various people complaining about hitbtc.com especially waiting 4 to 5 days without support, why hitbtc why?
5. Exchanges exist and strive due to traders and their security systems no matter how good should not prevent honest traders from getting their money because of 1 error email link

If this has not been solved, I join all scammed traders and say to new traders: stay away from this hitbtc please. At least share solidarity with victims because who knows tomorrow it might be you. You will need every body's help to see justice done.

Did you know traders have massive power, just use social media and also support hitbtc competitors until hitbtc close, yes until hitbtc close. Scammed people unite! Never trust anyone even these unscrupulous greedy scammers!

Waiting to see if you will get back what belongs to you. Please let all of us here know, hitbtc have solved your matter to your satisfaction and if not, keep posting here and we will keep the pressure. No you cannot lose such a big amount because of just an email link when you can log and trade in your account. This is daylight robbery. It is a shame people are trapped so easily.

Hitbtc is controlled by the US fbi just like localbitcoins.com is .I have proof about localbitcoins.com being controlled by the fbi from them threatening me for moving so much money there to them even sending fotos of their fbi badge. Hitbtc is another part of their elitist scam just like localbitcoin.com where their agents have bulletproof account you can not leave bad feedback for the us government agents on localbitcoins.com it is a conspiracy. Also hitbtc is controlled by the illuminatti and the fbi, they can rob and have been robbing for 4 years from people and nothing happens because they are with the elite at the high level.In a real system, governments would close companies like these but because it is  a big lie they let is keep going. Dont worry about alqaeda and isis worry about their owners, the Us govt.

Hello,

I think you have been reading too much Above top-secret, Godlike productions, etc all these things you talk about eg. The Illuminati this, the Illuminati that, the freemasons..... are things that I used to read on the conspiracy sites never took them seriously and was more as a hobby to kill time reading interesting things people tends to invent out of the top of their overactive imagination, but let me tell you this, I never found a single concrete proof that backs any of these conspiracies posts I read about.  About the Illuminati, I think the only thing I was able to find about was that they were an old religious fraternity or something like that from around the year 1500's but I don't think they are relevant or exist today and about the Freemasons? Well I know they exists because when I was walking by I think 20th to 23rd Street I stumbled upon a building that read "Free and Proud Freemasons of New York" well something like that, so they clearly exists as an organization, further research by me reveals that their mission is to make the world a better place than how they (the members) found it, well that doesn't seem to "evil" to me, that's a perfectly good goal on my watch.  So, I suggest you try to verify the claims of each conspiracy stories you read, because not everything you see on the internet is real.

Aside from that, I am interested to know if you were able to get your issue resolved?  Was planning on engaging on some arbitrage opportunities between HitBTC and some other exchanges but after reading your OP I guess that would be a no, but I am still on the fence whether they are truly a scammers, or if the email issue is the only issue at play here.   

Pro tip: always make sure your email address is up to date on all of your exchange.  Here's what you DHOULD have done first:. Checkk what email address is on your HitBTC file, can't access it? No worries attempt to change it, can't? Contact support and see if they can change it for you, not possible?  Assuming the account had zero balance, dump the account, erase all HitBTC cookies from your browser to prevent session based recognition and then create a branch new HitBTC account, you could even take it a bit further and force an IP address change from you ISP's modem (by changingWAN MAC address of router and then power cycling cable modem, release and renew IP of FIOS Router, etc) before creating your new HitBTC account with your active valid email address.  And then you PROBAVLY wouldn't have a problem trying to do the exchange you tried to do.

Personally what would I have done in your shoes?  I would have applied my trust to a most trusting exchange, like for example Bittrex.  Bittrex is as official as official can get, they own a BitLicense that got approved and accepted, are able to service New Yorkers (like myself) not all exchanges have such luxuries, not even Kraken or even the supposedly #1 exchange by volume, Poloniex.  Yes Bittrex requires ID verification which could be a bit inconvenient and is a fair trade off if you want to have SOME peace of mind that your cryptos just won't disappeared from your trading account or they would just run away with all user's fund.  That bitlicense forces Bittrex to hold itself at a high standard, they have to follow regulations and follow security best practice for the industry they engage in.  For the amount of crypto you were engaging in maybe you should have lended your trust to Bittrex.

Disclaimer:. I can only talk about Bittrex because that's what I use and what I am willing to lend my trust when dealing with a large amount of cryptos, but there are other exchanges too following regulation and even with a BitLicense such as Gemini, Coinbase, etc that you can explore to your consideration.

I was just in the process of joining HitBTC and thought I would do some reviews and came across these posts. I therefore done more digging only to discover that the owners of HitBTC (HIT Solution Ltd) as per https://hitbtc.com/legal-information and https://beta.companieshouse.gov.uk/company/09239668/officers has dissolved this company. This company should therefore not be trading and taking peoples money.

AVOID AT ALL COSTS IT IS NOT A LEGAL TRADING ENTITY!!

Good to know and sorry for your potential loss. Thanks for posting.

Wrong company though.

Many shall be purified, and made white, and tried; but the wicked shall do wickedly: and none of the wicked shall understand; but the wise shall understand.
daniel 12:10

I feel sorry for you fools who make fun of people who believe in the illuminati but because you are wicked and you also have demons you will NEVER understand.that is the curse you sinners live under never being able to see the truth because of the demonic opression you have.I have personally done 2 exorcism and demons live in billions of people and keep them looking at porn, praying to the virgin mary and other destructive activities so these souls will go to hell and hate their creator.People who have demons seem to be perfectly normal until you lay them on the couch and start praying against demons in Jesus name and 30 seconds later you see what happens.you will not know when someone has demons. The illuminatti is more real than you.They are the ones responsible for 9 11 in new york and the creation of ufos to deceive the world after the rapture, the fake moon landing and many other things.You may feel comfortable to be a ostrich hiding your head in the sand hating and avoiding the truth but the truth is here to save you, if you can overcome the evil that is trapping your mind you can become a born again Christian, NOT CATHOLIC, and escape the fate that is awaiting soon many billions of loosers

I heard nothing but bad thing about them , so i never use them . But i expect a lot of new exchanges to pop-up with all the new users the standard exchanges are experiencing.

Im planning to transfer some of my coins at hitbtc as one of the ICO I join hitbtc will be their first exchange site. So I made a research about hitbtc and found so much negative reviews about this exchange.

https://hitbtc.com - SCAM ROB

MY AND PEOPLE ROB




FBI shelf

Reporting hitbtc fraud !!!

https://www.fbi.gov/
https://tips.fbi.gov/#googtrans(cs)
http://www.ic3.gov/default.aspx
https://www.ftc.gov/

Here is an update on the ongoing scams - https://bitcointalk.org/index.php?topic=2790685.msg28531923#msg28531923

Has this issue been resolved? I think losing one's access to email is "reasonable" and it's unreasonable to lost tons of  money just because of that.

Especially if the email address no longer exist.

no not resolved

I have to confess and tell you about HitBtc, I'm having some trouble transactions with various transactions.
but it can be solved the problem even though there is still one problem that is transfer, which is quite confusing me why the problem is repeated again in the not-too-distant period, thus making concerns.
though so far I can still believe and can rely on this, do not know later.

Hi,

I was reading your story after recently opening an account and then subsequently investigating HitBTC before actually sending money to the account.  I'm thankful for coming across the story as I most definitely will refrain from investing.  I am curious if you've gotten your issue resolved with them and your loosing access to withdrawing funds from them because of the MuchoMail issue.  If you haven't resolved the issue, let me know and I may be able to support you in getting things resolved.  I'm an IT expert and would be willing to work the issue if you you're wanting support.  I look forward to hearing from you.

Best Regards,

They have bitconnect listed, what do you expect from them?

Luckily I had opened an account there but never used it. Thanks for great information you have shared here and wanna share with my twitter followers to warn them.

You are right  ;)

https://t.me/joinchat/FUetyEVdFxMixCH6i2-pZQ


Join our telegram now, if you have been scam by hitbtc or you intend to register as a new member to hitbtc, join and read the truth of scams by hitbtc

Is this group created by you and group of people using hitbtc or scammed by them? I am a member of many groups so I need to know before joining any  :D

This is weird because for nearly a year already, I never experienced any problems with Hitbtc. I like how they continue to add good coins and some popular forks unlike Bittrex where I never get any starting Bitcoin Diamond.

I never had a problem with hitbtc for a year now but I no longer trade there, because of the  huge fee they imposed on altcoins like Adex, imagine they charged 20 Adex for every transaction that's a whopping $22 at the current rate, while other exchange only charged $2 the most.

Beware the FBI controls Hitbtc.com.  Thy robbed me of my balance 30 btc and 255,000 in cash that was in bitcoincash .We are talking about over 500k usd.they canceled their llc and corporate structure in the usa and are operating illegal and nothing happens to them, they  are operating illegally and still transferring millions of dollalrs with their banking relationships, even though they run a shell company now closed they can still do banking.why they are with the underground mafia of the illuminati and they can steal and break the laws.  but they can steal huge money from people and the people sit like zombies still depositing money to a site hosted and controlled by the FBI.The fbi front company now does not even have a legal structure to operate their spy on the world exchange.hitbtc is proof that the ecurrency world is surrounded with mysterious government groups, digital money is in the favor of those who made it the US government and the CIA.5 months they have had my money or longer and now they do not even respond just have my money trapped and that is it.The new world Order and Illuminatti are the ones taking the world down and preparing a police state with slave camps for you who are happy living blind while they conspire against you

WAKE UP

This problem is still not resolved avoid hitbtc.com and the conspiracy loving FBI scum

HITBTC is popular exchange and has a modern interface, nice to work. Ran into it when I had to withdraw xmr from the minergate pool, withdrawal was successful and then I also had no problems.Deposit and withdrawal to the cryptocurrency wallet is immediate.The interface is simple, easy to understand it.

Yes, that's what you shills all say here. It's how shady exchanges run their business. By using this platform to manipulate people's minds, the naive especially. Make them think all these scam accusations and unresolved tickets are fake. Purpose? To convince more people to send more coins into your hot wallets. After all, it's easy to deposit coins but taking them out of your system is harder than climbing Mt Everest in a winter storm.

Sure, your withdrawals were always successful. You're a happy customer (so you say) and the whole withdrawal procedure was instantaneous. All these stories of their conned customers were imagined. Not a grain of truth in them.

How much were you paid to post that drivel? Was that the price of your conscience?

Like wise here, i used to trade on this site but when i noticed of their high fees including deposit fees it make me mad because fees should be intended for trading and withdrawal transactions only. Now i'm afraid that every successful campaign that i joined will make Hitbtc as their exchange.

At the moment I like hitbtc exchange, you can trade without knowledge of English, I just turned on Google translator. The trading interface is created by the type of other exchanges, the procedure for creating an order, placing of the main interface elements are similar to the conventional one. In general, if you have experience with other crypto platforms, then there will be no problems.

Hello guys! I don't know why people accuse HITBTC like a scam exchange. I have been working with HitBTC exchange during the last 2 months and I never had any problem. When I joined first time i didn't know how it worked but I used a small chat box and people helped me out and it was easy to operate then. In my opinion is highly recommended.

This exchange is not worse than others. If you don`t create problems here yourself the exchange won`t do it specifically either

It’s pleasant to work with the leader in its segment, good attitude to traders, as the hitbtc platform protects its reputation and provides all the necessary set of coins and tokens. But of course the exchange is not perfect and sometimes there are delays with the resolution of issues in support.

Are you people idiots?
They stole 30 btc and 250k usd! STOLE, do you now what that means it is my property and they will not release me my property! Are you people a bunch of zombie or just super stupid

They use aliases
They hide their location
When people started investigating them because others have been robbed they closed their LLC and their corporate structure is now dissolved.They are a ghost organization but they have no problem getting the banking relationships and transferring all the monye they move everyday.

Let me inform you in case you are ignorant, to make a website that is a currency exchange takes a large amount of KYC and it is hard to get even approved for a banking relationship for a crypto busines almost imposible but these thieves have no office and use aliases and ow they have disolved their company and they still are operating and transmitting peoples money and this has happened for 4 years of operating illegal!

I know there are alot of ignorant people here but the evidence is very strong and guaranteed a conspiracy is happening behind hitbtc.com
I dont care if you have used the site for years I did also but when they steal your money then what will you say poor fools

thanks for stopping by to shill what does the FBI pay to participate in the conspiracy to rob people?

I don't understand why people use these sorts of sites anymore when they have so many other better exhcanges which are present right now, such as Binance, Coinbase / Gdax, and so on and so forth.

Hitbtc is pretty shit, I don't see the reason for shifting to such a shady exchange when there are so many other better alternatives present.

Not a clear proof that it is a scam, it's consistently in top 15 exchanges if it's a scam it might not be there, plz make sure to give a valid proof of the situation you are talking about, all things are just a talk hitbtc has a huge userbase which makes things to understand quite difficult.

I just read through this thread and have an idea that could help you get your funds out depending on what the current situation is.  Tried to PM you but was unable due to the No Newbies setting on your account...

PM me.

I have used many exchanges and have never faced any issue with any other exchange ever... Only on HitBTC did I face multiple issues, thankfully I took out all my cryptos...

This is SCAMMY

Can someone do me a favor and PM the Op of this post and ask him to PM me.  The system won't allow me to PM him since I'm a newb to this site.  It's likely that there is a way for him to gain access to his funds at HitBTC depending on what the actual issue is with his account.

I read some bad review and scam warning about hitbtc but maybe lucky for me all go well till now.
Only some fuck that they take down NEO and USDT withdraw for almost time.
My NEO stuck there 6 months before I can withdrew and USDT always under maintenance too. then i have to trade usdt for ltc to withdrew to bittrex
but thank God I received all my deposited and withdrew

just tell me how to fix the problem.

pay $10,000 to the muchomail.com domain owner to get a temporary mailbox ;D

Afternic ($19,999): https://checkout.afternic.com/BDAddToCartFromProdId.do?&prodId=2886697&traffic_id=3805

Sedo ($22,222): https://sedo.com/search/details/?domain=muchomail.com&trackingRequestId=261016137&origin=search&language=us&p=2_1&trackingOrigin=1&fromExactMatch=4

This is what you call "Professionalism". I like those who admit their flaws and would work to resolve it, not for other but for themselves. Now hitbtc is running smooth and I like this as an exchange.

I read this thread and I don' understand if you OP finally were helped by them and something goes wrong or they just stopped to answer on this topic? I have seen the message posted a few weeks ago from HitBtc that you should be able to withdraw your money on the next day together with few other members complaining here at this time. Nothing finally happened? Please explain.

I'm still waiting for my ETH for 1,5 months now... Opened a few tickets and was told that they need to process it manualy and will credit them "soon". That was 1,5 months ago!!

Did anyone resolve sth like this? How long does it normaly take and can i do anything to speed it up?? Need those ETH asap!

If anyone from HitBTC sees this, please check tickets: #262587 and #289766!! Thank you!

yes I think the market is bad, I've traded there several times and suddenly my balance runs out, not much just about 94 $ but that's a bit disappointing.
I advise you to be more careful in choosing the market for trading

From what I understand you made few bad trades and your balance runs out. This is possible and there is nothing scammy. If you bought something with a high price and sold it for much lower then your balance can disappear after few trades like this. There is nothing they can do. If your money were gone without trading then there will be something bad going on. But like this, that was just a bad trading and that's all.

I know many things also I am not saying.I know for a fact localbitcoins.com is controlled by the FBI, Paxful is a deleware USA based website controlled by the same mafia FBI people there website will shut you out if you arrive to the site and sell large amounts of coins cheap and hitbtc.com is the same USA mafia scum. Hitbtc does not respond to my support tickets they did before asking me to send documents to verify the account and then I did and they did nothing.Now they just delete the support tickets but I do have the other ones I can post here if you want I took screen shots

I have heard this many times but dont see anything bad in that exchange use it all is normal and its very intersting users have made profile with that name.

I also don't have issues with Hitbtc when it comes to their platform technology. But I don't like their style on dictating limited decimals on many altcoins. Their withdrawal fees on some altocins are also very high which is ridiculous. Long term Hitbtc will lose its top 10 spot on other growing reliable exchanges like Kucoin.

i think this is  the best solution
contact muchomail.com admin and male a deal

HitBTC, my terrible nightmare !
I have traded cryptocurrency on HitBTC exchange for a long time.
One day I deposited CPT coins to HitBTC, and my most terrible nightmare began.
My account was blocked by some “security issue”.
I have 1.3 BTC, 80 ETH and 6,400,000 CPT in my account. It’s a big amount of money. Or I have to say it is all of the money I have. HitBTC blocked my account for “security issue” although I didn’t do anything wrong. I only deposited my coins and traded, that’s it.
They asked me my passport, a photo of myself settled near my monitor with my ticket viewed on screen, proof of residence, proof of bank and then source of funds (the origin of my transaction). Although I sent them all, they replied my ticket very slowly. Sometimes it took them 19 days to reply my mail. Up to now it’s about more than 40 days, the problem hasn’t been resolved.
They always use the robot’s reply for example “Thank you for provided information” or “Please accept our apologies for such a long delay with replying” or “Looking forward your response”. And the delay with replying still happened all the times.
They have never read my files and seen my screenshots. All they did is that they only put the same questions again and again.
HitBTC is the worst crypto exchange ever.
There are hundreds of people like me, a victim of this Exchange. My email is lamvinhtri@yahoo.com. Please email me if you’re in the same situation.
My request #315223

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