Bitcoin Forum

Good morning I am an Italian citizen and i apologize for my poor English.

The last time i entered my "wallet-iota" was about July 5 (the first week of July); I owned 701 MI.

Then go into my "IOTA-wallet" on October 3, 2017; My "MI" have disappeared.

There are all purchases and transfers in my Bitfinex acocunt; i was upset.

I asked for help and explanations to the expert Italian users of the iota forum and I was upgrading the iota-wallet but with no results! The budget is always zero!

Is it possible that there is nothing to do? that I can not retrieve my "MI"? Blame is not mine. I did not forget the psw. It's really INJUST!

It is possible that the wallet is not synced? Is your computer safe? Any chance beeing hacked?

Don't worry, your IOTA are safe. You didn't do the transition in time required with wallet 2.4 and thus your balance has been transferred to an IOTA Foundation controlled address with the latest snapshot Sep 22. You can claim your IOTA soon with a recovery tool released by the team. See this for further understanding, 1.1 is important for you: https://forum.iota.org/t/snapshot-public-validation-22-09-2017/4256

I had this same problem and found the solution. In the wallet, go to the Receive section and create a new address. Create a new address and wait about a minute. Once you hit the correct number of addresses your previous wallet had, you will see your iota.

If you need more help, join the slackchannel.



Hi, a warm welcome to the new troll in the world of IOTA.  ;D ;D ;D

tyKiwanuka
----------
very kind for explanation and url.
I am reading and trying to understand even if it is difficult for me.



FreakCoder
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I tried with version "2.4.0"
I join with my "seed",
then i go on "receive",
and click on "ATTACH TO TANGLE"

The message appears:
"INVALID RESPONSE"

Then spread your IOTA hate elsewhere please, this thread is for helping Arturotretis.

If you put your IOTA in your wallet in July and did nothing with them in the meantime, you won't find them on any wallet, as they have been moved out of your seed as I explained above. Go to Bitfinex and get your withdrawal address, you can check it against this list (cut the last 9 characters of the address off!): https://ipfs.io/ipfs/Qmeb4B5AEi5MWTreKPRtufBFRFWRVTpZkBpX6FeaXCAe3B
You should see category "CURL_UNUSED".

Gentle "TyKiwanuka",

I logged into my account "Bitfinex" i memorized the 5 "addresses" involved in transferring from "Bitfinex" to my "IOTA-WALLET".

in the following list:
"Https://ipfs.io/ipfs/Qmeb4B5AEi5MWTreKPRtufBFRFWRVTpZkBpX6FeaXCAe3B"

I found two of my 5 "address"

Now that I've found them, what do I have to do?

which category at the end of the address ?

TyKiwanuka
---------------

1) "category":"CURL_UNUSED"},

2) "category":"CURL_UNUSED"},

Ok, then see post #3 in this thread, don't worry.

first of all download the new wallet 2.5.1 than you have to set the right node (unfortunately i don't know which) after this you generate so 10-20 addresses. after that your iota should appear. there is a very good telegram channel called iotatangle. they help a lot.

tyKiwanuka => Unfortunately I do not understand what's written here:
https://forum.iota.org/t/snapshot-public-validation-22-09-2017/4256.
It is too complicated.

The new wallet with the IOTA recovery tool will be released this week. You can claim your IOTA with this wallet and your seed in an automated way.

Please don't share your seed with anyone.

tyKiwanuka => Thank you for your response and for your help.

You gave me a good news :-)

this thread really helped me, I did not experience the same thing, but this could be the next anticipation, it seems IOTA very safe, I'm happy to get a lot of lessons in this thread

13 days have passed ... but no news ...   :(

The new wallet including the recovery tool has been released.

Download: https://github.com/iotaledger/wallet/releases/tag/v2.5.2

Corresponding blog post: https://blog.iota.org/gui-v2-5-2-latest-release-with-iota-reclaim-tool-32d364d6241a

Good luck :)

I ran the "tool" creating the new seed.

For scrupulous i created 20 "new address attaching to tangle" with old and new seed. My budget is always zero.   :(

Please read the blog post carefully. The claiming process is divided into 2 phases. It is normal that you don't see your IOTA yet. Generating/attaching addresses won't help as well.

Reading the article, i understand that the budget appear in the new iota wallet ?

From the blog: "After successfully completing the reclaim process (once your transaction gets confirmed), make sure to keep your old and new seed safe, as you will need it for stage 2 which will go live next week with the new wallet release."

So you completed stage 1 successfully, now wait for another new wallet release in the next week and complete stage 2 to see your IOTA in your wallet again. Keep the old and the new seed in a safe place and never share them.

you are very kind and patient ..... thanks! now it's all clear.

USE the latest wallet version

Hello to all ...

downloaded new IOTA wallet 2.5.3  ...

I tried to access with old seed but balance equal to zero.

Then I entered with the new seed created through the tools RECLAIM TOOL with the wallet 2.5.2,
but also in this case balance equal to zero.

Nothing is changed ....  >:(

All good, Arturotretis ;)

Wallet 2.5.3 is not the wallet that includes the second phase recovery tool. It was just released, because some people had problems with a buggy 2.5.2 wallet. If you completed the steps from phase 1 (old seed, new seed, publish proof, transaction confirmed), you will still have to wait for wallet 2.5.4 or 2.6 to complete phase 2 of the recovery process. And only when that is completed, you will have your IOTA back.

All clear, thanks tyKiwanuka for your invaluable help.   :)

You can finish the reclaim process now: https://blog.iota.org/gui-wallet-phase-two-of-the-reclaim-process-f5913109cf46

Hi tyKiwanuka,
thanks for the, signaling.
I will try to translate and understand how to proceed ....

tell me please if i'm right:

- wallet 2.5.1: my balance show 0
- i've installed wallet 2.5.4, balance show 0
- So i've created a new wallet (i invent a new seed)
- i went to reclaim tool
- old seed and new seed entered
- balance still at 0

i have to wait ?

Thanks !

Without more details, it's not possible to answer your question with yes or no. Have you tried to generate/attach addresses in 2.5.1 to get your balance back ?

yes, i generate a lot of adresses in 2.5.1
I did not connect iota wallet since a long time (august i think).

Ok, then your IOTA have most likely been sent to an IOTA Foundation controlled address. Make sure you correctly finished the reclaim process (there are/were two phases) and then wait for your funds to be sent to your new seed. You can find some further explanation on the reclaim process in these two blog posts. Please read these carefully:

https://blog.iota.org/gui-v2-5-2-latest-release-with-iota-reclaim-tool-32d364d6241a
https://blog.iota.org/gui-wallet-phase-two-of-the-reclaim-process-f5913109cf46