Bitcoin Forum

Once upon a time, MtGox was a BIG exchange and messed up by doing a small mistake: putting all user deposits in the company's hot wallet which leaked and leaked up to a bankruptcy point ....

As a consequence by revealing the fact that bitcoin is vulnerable in its borders(exchanges), its price fallen down to the earth from the sky and remained  there for almost 2 years! Japanese authorities came to the scene and did their job as expected ...

it was an earthquake, initiated by a mistake not even an intentional fraud plot and yet ...

Now we have Bittrex, currently, one of the largest exchanges in the world and it is not about a technical mistake but a deliberate, sophisticated series of fraud and scamming people by the site owner(s),  thousands of users have been affected and millions of dollars have been gone into the packets of the thieves who are not responsive at all and has sufficed to make a very short misleading statement of no help, saying :"it is about 0.1% of the users" and doesn't say anything rational about why and how they have blocked users access to their funds.

Meanwhile their agents informally make false claims about a mysterious pressure by unknown authorities from unknown countries which is threatening the whole firm and its users and they have sacrificed those 0.1% to make their majesty happy and save the majority! Their support is totally dead, they have targeted the most weakest portion of the users, Iranians (like me) , users from Middle East, Eastern Europe, ... or users with very huge (for an exchange user) deposits.

The scam scenario:

1- In October 12 (or so) Bittrex changed its withdrawal policy, overnight, without any prior warning. As a result users with 'basic verification level' (verified minimally by e-mail) was no longer able to withdraw any funds. These users were able to withdraw up to 1 btc/day prior to the scam.

2- At the same time Bittrex invented a new term 'disabled account' and put thousands of the users on this state. This trick was applied to the users who couldn't be scammed by the first trick because they have passed the more advanced verification step, (they have been chosen deliberately for the scam based on nationality, deposit level, .. ).  

3- Plus, Bittrex invented a new rule for a 'disabled account': you can't close it (claiming your deposit) before withdrawing all of your deposit and you can't do that either because it is 'disabled'.

4-Bittrex robotic support, asks the victims to supply a foolish selfie, which of course has no effect on the situation, support is dead, forever.

Now, 45 days is passed and thousands of users have lost millions of dollars, no support, no apologies, nothing!

I started this topic not only to keep pressure on the Bittrex and warn users but also for a more important purpose: to ask WHY?

Why the community remains silent?

Why the authorities do nothing?

Why bittrex is up and running?

What has changed so bad that a scandal like this does not stop btc price to go higher?

Isn't it about we, bitcoiners, preferring to remain in the denial phase and afraid of seeing the ugly face of our market which is full of, (actually overloaded by) scammers and opportunists who do not care about anything or anyone other than their fat ass?

Aren't we, most of us, a light version of such an opportunist, fat, greedy asswhole, who just have come to this market to harvest easy money and do not see anything beyond our nose?

Isn't it what makes us indifferent to the Bittrex scam?

it was not the first time an exchanges doing something like this,
but even if we're facing this kind of shit from the exchanges,i doubt that a goverment will do something for us.
because the majority exchanges did not regulate their exchanges under law,
also the community remain silent because the majority people who has a problem with them from outside country.
and they're selectively choose their victim,
for example some of us have a problem with their account and can not withdraw his money around 0.1BTC,
do you think it's worth to take an action if your money or coin only worth around $1000 ?
that is one of the reason why would the victim remain silent,
but some of them keep trying and trying by sending the tickets and after a few months get the answer from them.

Bittrex will run if nobody want to take an action against them,
just like scammer in this forum,they will keep moving and exist in here because none of us take an action to fight them.

It's funny and interesting how every exchange starts and then how they "end". When bittrex was launched their support worked 24/7 perfectly on time. Nobody had issues back then. Once they got big and riches the problems came together, lack of support, accounts closed with no apparently reason and listing shit coins besides the best ones. I won't be surprised if Bittrex suddenly disappear from the map, saying it was a hack attack. Kucoin is in the initial phase and they are the best exchange so far to have a good support. Let's see what happens in the next year.

Have absolutely same problem: auto-verification failed and manual verification lasts for more than 7 days and neither answers nor emails!

The community just have to figure out a way to deal with this type of scam.

Otherwise we will continue to lose our money and crypto currencies will be losing people's trust.

I really hope Bittrex have some explanation on this.

well, currently poloneix, coinexchange is still the most trusted exchange site for me.

BTW have the same situation with poloniex (12 days of silence). The only difference is that I have zero balance there.
These "whales" just lost their mind!

Or they think that soon all this (crypto-rush) will be over and now it's time to get profit ASAP?

If all exchange like this? What will make people want to trade in cryptocurrency? Everybody said that trading crypto is easy to get extra income but the exchange that trouble mean we make income only for exchange.

This is why, bitcoiners have remained silent dead!

They need this fake trust in cryptocurrencies to see the prices climbing up more. They desperately need it and deliberately ignore the crisis with exchanges, where the prices have to become true being translated to fiat currencies. It is sad, but should be admitted: cryptos, in this period of their evolution (and bitcoin for the eternity I suppose) are not cash, they can't be used practically in commerce (forget about exceptions), they should be converted to USD, Euro, Yuwan, ... Any doubts?

So, denial is the only weapon to keep the bubble growing crazy. But it is ridiculous! What kind of a coward one should be to deny her illness instead of fighting it?

 

Absolutely! This is like everyone ignores that the king is naked! Just like dancing in a room while the rest of the house is already on fire.

It is insane and I agree with you. I remember reading an article where one of this economist mentioned that 'if care is not taken, this same technology will actually bring the end to itself, if the government does not bring an end to it first'. If some of these things are overlooked, and exchanges just keeps on going like this, then what is there to trust?

Probably, we just stop trading and start P2P trading or we wait until we start seeing decentralized exchanges popping up. It is really crazy! I may not be affected as I am verified, but this bullshit can happen at anytime to anybody, even a present verified user. We are not safe at all.

Calling a denial phase is a little wrong because:

People who are not members of Bittrex can't deny or accept something that they are not suffering from.
People who now have a problem with Bittrex don't deny the situation
People, members of Bittrex with their account working fine are thinking "I don't care, my account is fine and I am not concerned"

We can't say if the 0.1% of locked account is accurate or just exaggerating as we can't verify but reading complaints here and there can give a good idea (that it can happen to every account soon or later). And it's usually more easy to find complaints on the web about any company than praises and applause.

The pressure by authorities an be a real possible scenario, but not saying which is making the story more suspicious. But I don't why they would want to make an exit scam while the company is profitable to them.

It would really start being a huge issue trading cryptocurrency in the long run if exchanges keep up like this until we start having decentralized exchanges where users will have total access and full control of their funds. However, I guess it is not something that we should expect anytime soon since it seems most of these exchanges all have a hidden agenda which is locking people's account in the name of verification, taking their funds and keeping silent on it.

Why should a verified user be at ease knowing that anything can also happen to their accounts as well without being notified?

This is a real case happened with my friend on bittrex,
He's got hacked 10k USD, withdrew in BTC to another account. He cried it to the support team and guess what??? They replied with a sorry email including an activity report of his account.
SO BE CAREFUL GUYS...

I have been trading in Poloniex but was thinking of moving to bittrex. Would that be a foolish decision?

Securing the account is not the job of Bittrex, securing Bittrex site is the job of Bittrex. So if your friends account was hacked then it's teh fault of your friend because your friend may have not used a password that is not so easy to guess and your friend may have not used 2FA to further secure the account.

Why do you plan to move Bittrex in the first place if you have no problem with Poloniex? But I see no problem with using both trading platform.

Your completely right! I have 4 k usd locked in this shittrex, they made changes without notice, they should have at least give us a 48 hrs grace time to take out our money!  Im located outside of the US and I have no clue how to deal with the situation. If we will be able to form a group of people in someway that all will agree to share the problem and we will be able to find a lawyer that willing to deal with it, I dont care to give 50 % of my locked money to one like that, its matter of principle and I`m sure that many other people will be happy to do the same just to get those crooks behind the bars, then there is a good chance that someone will try to do that, it can sum up to many thousands or even more as payment to him. If I had the know how I would open up a site that can collect all the people and then we had away to collaborate together. the forums are nice to see that your not alone, but dont give enough info on the story such as how many people out there who got fucked etc etc...

AS of class action against Bittrex, I started a topic almost one month ago, it didn't work. Most of the victims have little or zero access to US jurisdiction system. On the other side Trump administration is really a mess. A super power like USA has global responsibilities which Trump denies them basically and so they do not feel responsible for most of the victims, I mean US attorney general and FBI both directly being under the command of Trump.

This is one of the reasons that I classify Bittrex scam as a sophisticated one. These thieves have spent a lot to get an extensive consultancy and have planned the scam in details. For instance they have injected ambiguous phrases and backdoors in their ToS that discourages users from participating in class actions and even forces them to go Washington and resolve their issues with an specific law firm and etc.

But no matter how much they are sophisticated in being an evil I believe the whole situation is not in their favor and they will go behind the bars in near future because exactly the same walls they have built for their own protection is an evidence of their plotted action against users and will not stand against a sophisticated lawsuit, I believe.

Would they really end up like Mintpal? That is what really troubled me, the verification nonsense they recently imposed. Luckily I withdrew no problem without any hassles last September and used Polo (though I still hate them) ever since. They started with the support replying with copy-pasted texts and doesn't seem to understand my problem about deposits and I just gave up. Sooner or later Bittrex would pull up a Gox, and the recent letter is just a front for us to feel that they're still operational.

Withdraw while you can folks. This will turn south so fast.

I have been posting here on this forum about the positives of
Bittrex after i moved from a different exchange but i am only
now reading negative posts about them.

I have to say there is some serious allegations here, i really
hope these were isolated events.

I think over the last 6 months there has been a massive
uptake in crypto and a massive amount of new users.
Is it case that the exchanges are struggling to keep up with
the massive increase?

Absolutely NO!
It is not struggling to keep up, it is cheating to take advantage and committing serious crimes like fraud and taking position against users in the market by their own funds and manipulating the market by playing dirty pump and dump games with shitcoins. Just read and keep reading.

As of your hope of the events bring "isolated" , although Bittrex tries to "isolate" the victims by a sophisticated segmentation and isolation policy (instead of, say, a once for ever attack on all the users) it is not gonna happen, we won't let it and they can't get away with this scam ;)

I found the verification in Bittrex is really hard,
I did at the time when the procedure was simple,
It was before october 2017.
So I am lucky, I still considered it very difficult

Oww I remember having a difficulty in bittrex in withdrawing because it says that I can only withdraw 0.025 BTC a day, (they said that it was for the protection) and now I received again a message here it is :


I dont know if this is for the best of the market or for the protection of people, but I think they are trying to control us and pin us down in the neck.
I will be observing bittrex this coming week.


I have already withdrawn all my funds last month. And yes something more is going on here. Something fishy and I don't like it. We deserved an acceptable reason why they are doing this.
Not just freeze an account.

What's the point of complaining, not like you can do anything to change it.

If you do not comply with the new rules they introduced, just switch to another exchange, there are so many of them right now.

I personally switched to Binance 3 months ago and I never looked back - more coins, lesser fees, better customer support and will probably overtake Bittrex by volume soon.

I am experiencing the same thing, my reduced WD limit is suspicious and I am uncomfortable. I want to withdraw my funds there and move them to a more secure Exchange.
whereas I am a loyal Bittrex customer.

How many customers were locked out that are in the US?

Not reduced WD levels, but locked out alltogether



Just wondering.

they are forcing verification, not basic, enhanced only. And they are demanding stuff, normal banks would never ask for. You dont want to give us every single piece of detail about you? ok, your coins are ours. That's gangster. FYI, i am not a privacy fundamentalist, i dont mind verifying, but does anyone really trust these bastards ? 

I have sent all that they arsk for 2 weeks ago, and still no responce from the support. Imopssible for me to redraw anything.

What should happen to get bittrex representative to this topic to answer to all of our concerns?
How much hyip should we get to this topic?

I believe this is in our hands.

I think the failed verifitication isn't related to the scam, maybe it's your fault in this, your picture isn's cleared enough or maybe you're faking it and somehow they figure out and deny your verification? It's worked smoothly with me.

I just joined the channel and submitted what they wanted: the very first support ticket number and the magical word 'account disabled' ... As I understood they want to write a letter to Bittrex signed with the names of the members and their unresolved support tickets ... It is good thing imo, having a list, although a partial one of the victims whose funds is stolen by bittrex, at the time being 340 have joined and the number is growing fast!

It is ridiculous!

People have no obligation to give you anything you want and if you are not happy with this you can close their account, instead of stealing their funds!

Two  possible reasons that 'it worked' for you:

 You are new fish or you have not enough deposit worth stealing.
OR
You have not been chosen as a victim (yet)


P.S. If you are not a fake id made by Bittrex to cover their mess, being just a naive ignorant user: Don't Make Deposit On Bittrex!

how long has this been going on? and are other users aware of these people being locked out of their accounts in bitrex?
i'll be on the look out for news updates on this exchange.

Just read the opening post for the history, it is documentary :)

As for the number of victims, it is about thousands I suppose, for instance number of people who already has joined the telegram channel mentioned above (which is brand new) has reached 340 for now.

It is really funny. They all start so well, people tend to praise them and all of a sudden they just go bazooka on people's funds. With something like this going on, I guess it is just proper to not trust any exchange for now until we start seeing decentralized exchanges. With the lack of support and the issue people are having with them presently with closed accounts, it is just more like daylight robbery and even the verified users should be scared. I am scared! ;D

It's too bad i thought their one of the most trusted ICO out there and here they are in this current events they facing which is very unfortunate for all investors which are placing their bets on them. I hope they have provide some and reasonable explanations for this kind of issues. Becauae many users are hoping they would get back on track and prove themselves innocent.

If you have a problem with account verification on Bittrex or your account being disabled please make a tweet with hashtag #BittrexTrouble and your open ticket number. There are many thousands of us we can finally make them and their other customers to notice us!

Here is a link to other people having same problem: https://twitter.com/hashtag/BittrexTrouble?src=hash

More and more tweets appear every minute.

Thanks for not staying passive when the whole community is in danger.

I think I'm another bittrex victim. Two weeks ago I sell 31 BCC and I didn't received yet the 5 BTC payment. I can see the operation in my order history, but neither in pending or in my wallet. I opened a ticket and I obtain two bot answers. Some ideas, some help please...
Thanks in advance.

park on the right, and wait couple month.. hehehe

Now so much scams on market among ICO projects. I think that audit reports can help with it. Because investors can see full information about costs of the project and will be calm. What do you think?

How is it related to the subject of the topic you write in?

Leave your feedback of Trust to Richie (one of the founders of Bittrex):

Link - https://bitcointalk.org/index.php?action=trust;u=96390

You can fill in how much risk BTC and written feedback, his account is already in red with negative feedback.

I think that this is just a good idea, which at least someone had to say. The audit of ICO projects is really important, otherwise the scam will only be more with each month. :)

Leave negative feedback for these thieves
they are checking this forum everyday, but no action , no answer
these fuc*ing criminals blocked thousands of accounts since 70 days ago & not givin a single response to tickets


julian (CEO) :
https://bitcointalk.org/index.php?action=profile;u=332203


ryan (Bittrex admin) :
https://bitcointalk.org/index.php?action=profile;u=171880


richiela (Bittrex admin / ANN topic starter) :
https://bitcointalk.org/index.php?action=profile;u=96390

they do this because they know that no one will report them to the police, since these exchange do not have physical desks and we do not know the names and addresses of the owners of the exchange is very difficult to report to the police


nobody knows how many workers these exchanges have and because of that, it is difficult to know the reasons for the delays in the answers of support tickets. many exchanges show lack of professionalism and lack of respect

---

Well, even with many difficulties, you (the victims) must hire a lawyer and report your case to the police

When are we really going to stop seeing issues like this with exchanges? It is becoming alarming and until we start having decentralized exchanges before we can really be conveniently trading on any exchange. It is normal that once an exchange is receiving some hype as the best, they tend to just do something silly and not right.

How will you just confiscate user's asset without prior warning. Things are not done that way. I am not affected and even though I am an enhanced user, but something like this means it could have happened to just about anyone. This is just crazy.

I really hope they do. The last explanation they had was it only affected very few of the users. However, looking at the funds that these few may have, it is an absurd thing to do. We are talking about people's assets here which they entrusted in your hands and then you locked them out from accessing it without giving any notice. What is the use of correspondence via emails then, to let the users know of a possible lock of account if they do not verify or probably just withdraw their funds?

And that`s why I think that audit report is most important part of the any project!

Did he have 2fa enabled? It is not Bittrex fault your friend is a noob and doesnt know how to choose a good password or surf the internet safe and regarding the other accusations i never had any problem with Bittrex but i believe the people talking about their issues. Good luck

Bittrex is a ponzi scheme.  They are long gone.  The site is on automatic.  What they are doing is very illegal.  It may not have completely collapsed yet, as some people can still withdraw, and that is their plausible deniability, for now, but make no mistake.  They do not have your funds and they are not planning to give you your coins back, ever.  They have stolen your crypto tokens.  It has nothing to do with regulations.  They are scammers.  Period. The best we can do is launch a lawsuit and hope to settle for a fraction of what is owed to us.  Stop defending these criminals. 

Not a ponzi scheme, they might have tried to scam people and now they got scared. I personally think they are just incompetent and fucking lazy. They can't even write a statement about the whole situation. You will eventually get verified most of the times although you can get your account banned/disabled. The should still be punished and no one should use the exchange anymore but people don't care.

those regulations they are talking about do exists but they only go into effect in may 2018 , so bittrex did not need to lock out unverified legacy accounts or anyone else yet they being assholes in forcing people to get verified now. thats why poloniex gave a warning  to legacy accounts thats regulation is coming so we can get our coins. so imo its a real possibility that bittrex is getting ready to scam everybody , bittrex even edited old msgs to suit thers current needs thats scammy.

well, they finally answered my ticket and told me to retry verification.  it failed instantly then i got the "tried too many times" message after the first try.  when i contact support they told me to get another ID.  this is a bullshit scam as there is nothing wrong with my ID.  stay away from bittrex as they are crooks and looking to steal money.  they will take your deposit, but no withdrawl-

Don't use bittrex.

I made a deposit of aprox 10K USD in crypto and because of their technical problems the deposit didn't get credited as usual.

Now they tell me that they have to manually check it and that it could take a month or more and this if it finally gets credited, maybe I "lose" my coins, they don't assure me that it will be credited even having blockchain tx id proof.WTF

This is unacceptable, avoid this exchange at all costs.

Forget Bittrex immediatelly! Scam, fraud, liars, thieves!
They put offline Bitcoin Gold wallet more than 2 weeks ago, because there was some issue with the wallet, causing tons of coins inaccessible. And they have no willingness to solve the issue somehow, they are just simply closing the support tickets. They are lying that they are waiting the for the solution from the developers. However, other exhanges fixed the issue in days. Meanwhile, their BTG/BTC exchange is still running, just for price manipulation purposes.