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Hello

This is my story with fortunejack and why is under investigation by the police.

I got hacked the 2018-04-29 19:18:40 https://blockchain.info/address/17uqd7epvrYBxV6uES5sEYJ3JKXacgZERY

This transaction got out from my Binance account, you can see it is 25BTC
When this happened Binance went down from my pc https://gyazo.com/8c1e5c9f2621b0e243dbeaa066c2357d
I also got the same problem with outlook


I have a suspicion that it could be https://fortunejack.com/ That could have given me the virus from there support chat

My suspection is builded on the fact that on 10.04. the support shared a link:
https://gyazo.com/91c904d91bd2f8ed6519fb5ac3d96b05
https://gyazo.com/32af052983afae9863311219b60b1196
Link given to me by the support

Can contain virus DO NOT OPEN:
http://www.xn--screensht-sl7d.net/i/j5DkgThk.jpg

I pressed the link and it took me to a picture and when I pressed zoom it auto dowloaded a file to my computer. After I runned Malware antivirus that did not detect anything and I did not think more about it.

In later times I have found an try to log into my gmail account on the 11.04 that is not from me: I have a suspicion that the virus was then live on my computer and they had my password.

I have found an entery into my mail by athis IP 46.21.147.117 that seems to be a proxy
https://gyazo.com/ed8c6d15aef0548f0e33a69f24c4db0c


I didn’t have my Binance account verified so big withdrawls was not possible at the time and it seems like they have waited for it to get verified before doing the move. 

When confronting the support on discord with this, they just banned me. I have tried to send them emails aswell, but they don't replay to me anymore.

I have still 1.6BTC locked at there site for nearly 1 month: https://gyazo.com/4a19fc274083c7dbb10d8df6d0fb9056

I have been in contact with the police and they are going through all the files on my pc to confirming I got a virus downloaded from this link. If that is the case I am going to sue Fortunejack.

I will advice EVERYONE to stay off this site

I have more evidence that I can't share at this time, updates will come shortly

Why does FortuneJack deny your 1.6 BTC withdrawal?

https://gyazo.com/b39f67d808dc3487690a73a9e9c8c608

So called "security reasons" they are not giving out any information about what security reasons they have. And supposedly they can close the ticket before actually doing anything with it.

You sound a little bit crazy.

Would you please post the crime reference number and country, I will then highlight this thread to FJ so they can help the police immediately clear the brands name.

So, support sent you a screenshot?
The image was downloaded and you think it was a virus?

I mean, you can send the file for analysis to some of the legit Antivirus labs and see what's up when they get back to you.

I wish you good luck. Hope you will get justice. Whatever matter is .. but fortunejack should not ban you from contacting them till this matter sort out. FJ is the biggest casino and this type of bans are not acceptable. They must hold your account for investigation but banning is not a good move. It makes suspicious.

Hey I am trying to help you here OP, can you please post or PM me the police report details so this gets dealt with now.

Seems like that "screenshot" website is actually one of those Unicode fake domain "scams"... If you look REALLY closely at the screenshot of the chat window (https://gyazo.com/32af052983afae9863311219b60b1196) you can see the "o" in screenshot actually has a "dot" underneath it:
https://talkimg.com/images/2023/11/15/zKbm2.png

so the link is actually: http : //www.xn--screensht-sl7d.net/i/j5DkgThk.jpg

Which obviously attempts to download and install some sort of malware... :-\

But the sites live support wasn't working then as I understand it.

No, I will not share any information from the police with FJ staff as I don't see them trustworthy. But I think we all would like to now some more about the security breach on your servers, as I can't find any tweet or anything about this case other then the private msg you guys sent me: https://gyazo.com/f76354542d2f4a38fc1293d6131829b7

Thanks, so do I :)

Yes, I got downloaded a zipfile from this with the picture you can see screenshot with fortunejack picture( https://gyazo.com/91c904d91bd2f8ed6519fb5ac3d96b05 the on the bottom) , I suspect it can be a trojan so they have been able to control my pc for a long time. Police is going through the files as we speak to confirm this.

I am sure they have a support record off all the chats so will be easy for FJ staff to see that this took place

pretty sure you are a windup merchant or possibly the person who actually hacked the servers..

Either way your noise is not likely to convince people here.

Honestly, I'm beginning to wonder if NorweiganNoob got phished? Fake FJ site, with fake "live chat" providing the malware... ???

In any case, their claim that the malware was on the FJ site is obviously incorrect, as the malware is hosted elsewhere.

Can't comment on the legitimacy of any of the other claims... As we're not privy to the server/chat logs and IPs etc...

Curious as to what jurisdiction they're in where the police actually care about imaginery internet money? ???

I have bookmarked the sites I use often so the link should have taken me to the correct site.

Knowing the individual ("NorwegianNoob") posting here, that is not the case of being neither a merchant or hacker, and I will vouch accordingly.  This individual has a proper and positive reputation in the MasterNode Discord community as do I.

That said, most proper support/ITSM systems do have and keep records of support incidents in full.  So if the FortuneJack staff does not want to actually review said records/case accordingly and just spew FUD with no backing, that just blemishes FortuneJack as an entity as a whole.

For reference, I am not a customer/vendor of FortuneJack.  I am just a crypto/MasterNode investor as well as tech minded type (reference my past posting on "StarMiner" from when Scrypt ASICs first came to light) who is a Linux and Open Source enthusiast.

FWIW.

@HCP: Nice find on the Unicode spoof!  Kudos!  8)

@FortuneJack staff:
Care to explain such perhaps in all fairness since it seems your LiveChat was functioning?  If it was "offline" (I believe noted elsewhere), then care to explain how your network and infrastructure was compromised including the LiveChat for a third party to perform such?

Then again, we can also let proper law enforcement agency forensics do their job as well.  8)

First of all. FJ has a signature campaign here on the forum, this does not mean that people that have the FJ Avatar or Signature work directly at fortunjack, we help out marketing it.

@OP, when you reached out to me as soon as this had happened I quickly went to FJ and could see that there were no options to open the livechat. Not to mention that prior to this there had been an announcement in discord that live chat was down (You were there, you should of seen it).

I really can't take this seriously as of now as I can't even confirm that the screenshot you've shared of the live support is legit.

Please show me the announcement that the chat was down.

https://gyazo.com/ae158f9603b34fdc2592438b09cc17d9 Care to explain this ? I can't access live chat from my IP but I can from TOR-web

Referring to LinuxETC post:

@FortuneJack staff:
Care to explain such perhaps in all fairness since it seems your LiveChat was functioning?  If it was "offline" (I believe noted elsewhere), then care to explain how your network and infrastructure was compromised including the LiveChat for a third party to perform such?

Does FortuneJack accuse you to have the screenshot of the Live Chat window manipulated?

Does FortuneJack deny that this chat session happened with them?

FortuneJack is obligated by Curacao licensing requirement laws to store the communication with players.

If they hold your withdrawal since over a month, they have to give you the reason. One month is enough to make a security check.


FortuneJack support banned you and do not answer anymore?

Make screenshots about everyhting.

When the OP reached out to me when he had "talked" with live support I was on the website and there was no button to initiate the live support. There's just no chance that he was actually talking to any official Supprot agent from FJ.

Then please share the support longs.

And please show us a screen-dump that the chat was indeed not active.

I don't work at FJ, how would I have any support logs?

I was on the website, I put my trust up on the table as a guarantee that I was there when you told me you had spoken to them and you got that screenshot.

All you've shown is an easy manipulated image of a live support window talking to someone named "Max". It is really hard trying to help you out considering your attitude.

Does FortuneJack deny that this chat session happened with them? Indeed they are causing me for picture manipulation.
FortuneJack support banned you and do not answer anymore? I can't accesses live chat from my IP only TOR-web: https://gyazo.com/ae158f9603b34fdc2592438b09cc17d9 have not received any emails from them I can't enter there discord site. when I try to get into discord from my user I only get link broken, when testing same link from TOR-web it works.

Still waiting for answer why my withdraw has not been accepted after 1 month.

Is it weird that I am negative to FJ when they are a suspect of a police investigation ?

If you are not working at FJ why do you care about this case at all then? This is a case between me and Fj, and seems like they don't even care to replay to this post.

Is it weird that they don't give you your money if you have an open police investigation against them?

If I'm not allowed to reply or have an opinion in this thread - why make it? Did the police tell you to publicly announce the investigation or was that a call that you made?

Only because you did not see a chat window (if true), does not mean there was no chat window available for others.

FortuneJack needs to state that the chat window was not working in general during the time NN made the screenshot.

If the chat window did not work during that time, do you know why chat was disabled?

I opened the investigation for some days ago still means that it would have taken them over 3 weeks to do a single transaction.

I am letting you post as much as you want, but all your facts are based on your opinions without showing any proof.
If you think I gave out fake information as you said, that the picture was manipulated it would be an illegal offence.

I asked my contact at FJ and he confirmed that the live support had been taken down and had been down for a day or so (if not more) up until I asked.

refereeing to LinuxETC post:
 @FortuneJack staff:
Care to explain such perhaps in all fairness since it seems your LiveChat was functioning?  If it was "offline" (I believe noted elsewhere), then care to explain how your network and infrastructure was compromised including the LiveChat for a third party to perform such?

FortuneJack needs to make a statement that the chat was down for one day during the issue happened with NN.

The chat protocol has to be stored based on Curacao laws and if FortuneJack lied about chat was not available for one day and we can disprove it, then FortuneJack will have a huge problem!

Can you also ask them why the chat was down for one day?

Did players of FortuneJack complain in your bitcointalk thread that the chat is down?

Please give me the time frame when the chat was generally not available?

Hi Dear BitcoinTalk Community,

I am here to clear things out about the recent irrelevant accusations and another dirty PR campaign against our brand. Before moving to the statement, I would like to state that this is our last post and statement about this topic as we do not consider speculations to be at any level legit and we can not waste our time on a fraudulent antagonist, because we have a fair business here to run and new website to launch soon.

We have a valid reason to believe that the user NorwegianNoob is just another alias for a Teddy and FortuneJackScam (accounts opened on BTC TALK, on our Website, Twitter, Skype and Askgamblers share the usernames and contents), The hacker who tried to attack our server about a month ago and tried to blackmail FJ management here on BTC TALK and in Conversation in Skype as well.

The attack was failed and handled well by our security team. In fact, not a single relevant file or information hacker was claiming to own released after the timer, and we see some familiar faces here in this thread, who were waiting for the promised by the hacker release. Apparently, the hacker decided to go for dirty PR Campaign after failing to steal valuable or relevant data from our servers. NOT A PLAYER OR THEIR WALLETS WERE AFFECTED DURING THIS ATTACK.

As a security precaution, we have acted fastly during the attack and notified all our users to change passwords and set 2FA. Also, as an extra security action, we have temporarily disabled all the communication channels to users, including live chat and made a statement that this is temporary security precaution and we will do everything to keep our player's funds safe. And we are proud to have acted so fastly, adequately and set the player safety as the highest priority.

We can not say if the hacker has some legal actions going on at the request to provide reference number of the case was left without any response. We can't really understand what we are accused, to be honest, to use malware to steal funds from hackers personal account? Your Binance transaction history is not hard to track, and if a verified user has withdrawn funds from the wallet, you can easily open the legal case and track down the user fyi.

Talking about the legal case, we, in fact, have a criminal law case running right now by the cybersecurity department of the Ministry of Internal Affairs of the Republic of Georgia, who has already contacted various European, Asian and American sources including international police networks and financial markets. And yes, we can provide the reference number of the case #009120418002.

Please, be reasonable and close the topic by yourself. I also would like to ask BTC TALK administration not to let user speculate with the Reputation of the Forum (Which we totally respect) and do not allow a blackmailer to use it for ransomware as he already tried to do.

https://i.imgur.com/sM9Jvhi.png

With sincere respect to BTC TALK COMMUNITY,

David.

That is correct I am Tedy as you should have already known as it it stated in the pictures.

I am not a hacker and not trying to do a dirty PR-campaign, but when you guys are not replying how else can I get your attention? Why should a hacker come to forum and complain?

You are telling me that the your live chat is down when I talked to you 2 days ago ? https://gyazo.com/4f35243a62a90c920d231d3c4a7a05c9

At least you guys keep your customers info private not sharing private user info to the public referring to posting my name. In my defence, the support ticket was sent after "support team" turned their back at me and not wanting to address the issue that i was hacked on their website and were keeping the withdrawal of funds

I would have be willing to provide the case number from the Norwegian police if you guys had contacted me.

I am one of your regular customer and you playing dirty by accusing me of being a hacker!? what a great support you have there. and you still have my funds.. funds that i won fair and square on your platform.

1). How did someone take out 25 BTC from your Binance account without your 2FA code? I was under the impression you need 2FA on binance to make a withdraw of any amount?
2). Have you reached out to Binance about this or are you only going after FJ, if the latter, why? Binance should easily be able to help you out with their logs if they can see that someone logged on and verified(?) the account.
3). Do you have any proof that you actually had 25BTC on Binance, Can't you share the withdraw history from Binance in a screenshot here?

EDIT:

Are you this Tedy? The Tedy that made the website promising to release the entire FJ database to the public?  :D

https://i.imgur.com/exeUfdK.jpg

Holy crap, you're right. I remember this futile attempt by this user to exploit FJ. Didn't the day come and go without any leak of any information that this person allegedly had?

What a tool. The best thing to do is probably just to ignore this fool.

Exactly, nothing was really released and it seemed to have been someone tried to blackmail FJ by saying they had sensitive information and unless they paid up this information/database would be released to the public.. The day did come and go and FJ didn't pay up and no information got out.

1) That is correct they would need to have an 2FA code, but if they had a trojan at my pc they could have picked one up from a keylogger.
2) Yes I have contacted Binance and I am continually in contact with them, but as they have a solid support team I can talk to them on chat.
3) There you go: https://gyazo.com/e65943abb5c8da903101dbdb120acfcd

I actually don't know if that picture was a joke or not.  

So you had 25 BTC on your Binance account but you did not have 2FA through your phone? Please..

I use the google authentication app that provides 2FA

There is no way that a trojan on your PC can get the 2FA from the google auth app from your phone. Lol?

So you are basically saying that after you contacted the support of FortuneJack about the delay in your 1.6 BTC withdrawal they have sent you a link containing a malware that later on resulted in losing your 25 BTC in Binance which you claim that FJ is the one who did it? Personally I ain't buying it as you haven't posted your whole conversation with the support. I am curious to what is your reply to the Support Staff after you have viewed and auto download a file, because if that thing happens to me I will immediately ask the support on what is happening or if I done something wrog which I think you have not done.

Also why are you blocking some parts of your screenshots with tabs? Are you trying to hide something that you don't want us to see? With your tabs you have blocked the transaction ID, and your username for some parts. I think you purposely did that as that screenshots are from another account and you have just edited it to make it look like yours.

And yeah why are you reporting something in the Scam Accusation board if you said that the "police are going through your computer". Sharing even a little bit of information on an ongoing investigation is a stupid thing to do. It is like alerting the accused to clean their evidence before the police can link the crime to them.

If they have picked up an unused code they could have used that one later, both my gmail and outlook was hacked so they could have gotten the authentication app somehow through goolgemail  

That is not how google auth works. You get a code on your phone that is valid for 60s. After that you can't use it any longer, do you now know how it works?

That is correct I contacted them because I was wondering why my withdraw took so long. After they said follow the steps in this link, I pressed the link and when I pressed zoom at the picture a file auto downloaded to my pc. If that is indeed a virus I will hold Fortunejack responsible for my hack. After I got the link I asked them what was going on, they responded with: https://gyazo.com/5ac056788e0877d764bf6c1be4e7bd92 on email.

I have blocked part of my name because I don't want to have everyone to see my different usernames around the web. If that is a problem Fortunejack can send me an email and I will provide all the pictures without blocked parts.

actually, no, you can go to google account settings and get 10 codes to use whenever you feel to use them :)

show all the log with the support chat! how did the virus get executed? auto download, maybe, auto execute, i dont believe it.

When I pressed the link and pressed zoom at the picture it got auto downloaded a file to my pc. https://gyazo.com/91c904d91bd2f8ed6519fb5ac3d96b05 the zipfile contained the picture you can see here.
I have requested the full log with support chat, but seems like they won't give it up.

theres no zipfile anywhere, just a screenshot inside discord which appearently shows nothing of importance.
please show us the virus file that infected you?

I don't have a screenshot of the file infected to me as my computer is offline and evidence for the police.

I will update this post when I get the information from the police

Oh my so I was right, this is some retarded idiot..

I sincerely think that you should have something more concrete if you want to prove your case, also since the police is investigating your case; let's wait for a preliminary report and upload that here. Otherwise, this does look like a lame ass attempt.  :(

I agree, we shouldn't turn this into a shit show. Let us all cool down and wait for the police report for now.

Tho I would be glad if Fortunejack could at least do my 1.6BTC withdraw from what I won fair and square on the platform.

If the police will confirm that you downloaded a trojan from this screenshot website will not help you, because you need to prove that you received this link from the chat on FortuneJack website.

If FortuneJack was hacked and chat manipulated, why are you the only one who received the link in the chat?

It is very unlikely and unbelievable that the original FortuneJack chat would have acted like this, because all the chats are recorded and the employee would be catched. The chat conversation is also not typical. I at least have never seen such a conversation.

This is another player with the same story as me: https://bitcointalk.org/index.php?topic=3463720.msg36017114#msg36017114

But let us wait for the police report for now

FTFY.

Who the heck keeps 25 BTC on Binance anyways? and if you had 2FA there is noway for hacker to bypass it, google authenticator is on your mobile not on your gmail . the 25 BTC that was ''stolen'' is just another excuse right?


Also it looks like you hacked fortunejack database? Explain that to us, you are obviously a hacker... also screenshots can be edited, i doubt fortunejack would send you a ''virus link'' as you call it,

i think fortunejack should show us what really was said during the conversation,



NorweiganNoob Profile feedback:
disconnected   2017-12-06   0.05000000      Scammed me out of 800 BOScoin worth a 900$
SCAMMER!!!!!!!!!!!!!!! blocked me on telegram, when i have sent him boscoins

There are no records of the conversation as there was no live chat available when the OP claims to have talked to them.. It was shut down, removed from the site, no support agents working in it.

And also such conversation can easily be editted, what support sends a link and then closes chat immiditely?  ???

Actually, no, those 10 codes can ONLY be used for logging into your Google Account... they will NOT work with 3rd party sites that use Google Authenticator. There is pretty much 0% chance of a trojan on your PC, leaking any Google Auth info from your phone.

Also... the GAuth codes are only valid for 30s ;)


#QFT

@OP, Honestly... You first attempt to blackmail FJ by claiming to have hacked their server and threaten to release all the info unless paid. They called your bluff and now you're publicly admitting to the blackmail whilst trying to accuse them of giving you a trojan that caused you to lose 25 BTC from your 2FA protected Binance account being hacked??!?  ::) ::) ::)

Sounds like an episode of Jerry Springer...

DT please neg OP if he doesn't lock the thread and crawl back in his hole

Protecting your identity and usernames now seems to be worthless at this point since everything is stolen from you right? Being fully transparent right now is your only option to recover what you claimed is stolen from you, and since all you are giving us are alibis rather than answers makes me think that you are lying. And You don't get my point, your case is already in an "ongoing investigation" with the police, and still you are here making some kind of noise in the forum accusing FJ on stealing a total of 26.6 BTC, you should have waited for the results of the investigation before posting some weightless accusation here.