Bitcoin Forum

Hello everyone!

I'm working as a community manager for a year now. I like what I do, but this work is pretty challenging. Sometimes I have to work 24/7.

And I'm curious what you think about community managers. Does they help you? What would you change in community managers? What style of communication you prefer?

It is very interesting to know  :)

I don't give a shit about them. So I think nothing about them

They are just like a service

Community manager, meaning too big responsibility.
The manager is very respected on my sight. they give 100% of their knowledge. Managers have an excellent role in Bitcoin. Decision on Facebook campaign, Bitcoin, altcoine and determining their share of people is all possible due to good managers. Thousands of employees are able to perform due tasks only on the appointed time only due to the manager. you  are so lucky u are manager .

the bitcointalk bounty community managers have been into the managing business with an insight of creativity and coordinative manner, however, we consider some to be rather non-responsive to most plights of the participants in the bounty hunting business. they should be further advised that the participants are the reasons they have a job at all.

I am just a community manager =)

but it is still responsible

I am sure they do their best

I think there should be community managers. Any social network or forum should have a manager to ensure the safety of the community. I have not worked directly with bitcoin managers. But I believe in their ability to work.

and what do you think about ICO project managers?

 I feel that community managers are important in a project, they are like the first person we met when we have questions. I like those community managers who are knowledgeable about the project and provide accurate answers to my questions.

I think that these are the necessary people who lead the project community because developers speak a different language, many understand this, and many do not, so it seems to me that such a position is very useful for the project.

That depends on different factors. Initially, I prefer community managers who possess a high ranking in this forum(Member and above) when compared to lower ranking managers. Trust rating also helps in determining whether they are legit or not. The manner in which they interact with the participants and their effort is something which I closely pay attention to since that helps me in deciding whether that particular manager is someone worth remembering or not. Based on these factors, I prefer managers like Sylon, Yahoo, aTriz etc who are some of the best managers in this forum.

i think they do a very good job.

I expect community manager to be knowledgeable and resourceful (aka if he/she doesn't know something - they will find out within a resonable time frame). Also, I would like a community manager to give shorter and very concrete answers, rather than copy/paste long standard texts. And friendliness and sense of humor helps too ;)

I believe that sharing contacts it's not a good idea. because some people don't know that community managers have personal time and space. there are places where people can contact a comminity manager. if a community manager is a good one he will be replying regularly

To spend less time you can hire a moderator, and first time to monitor his work, correct his mistakes and train. After a while he will understand everything and will do most of the work for you.

You have chosen very interesting and labor-consuming profession. I think that their insufficient quantity or not all managers responsibly treat the business. I had a situation in which I was just ignored without having given the answer to my question. So shouldn't be and each participant has to obtain exhaustive information. Managers have to treats to the audience more attentively and to give the developed answers. Thanks.

it is possible that your question was unanswerable. Sometimes it happens

The role of a community manager is to act as the bridge between a brand and the community it is aiming to create (i.e. a loyal audience or group of core consumers connected by a similar interest).

They should be the brand’s ambassador, engaging with potential customers and building relationships with existing ones. They are also focused on gauging sentiment around the brand, using social listening tools in order to monitor feedback and engagement.

Community manager is a big role in one project. Its role is to act as the bridge between a brand and the community it is aiming to create a loyal audience or group of core consumers connected by a similar interest. Thats why every project need it always.

Also, I believe that a community manager protects brands rights in front of community. And community rights in front of brand

Wow! 24/7 for work. You are fucking serious. Why you spend time for whole community you have work time by yourself, take rest after that. You are working hard right now. But just take rest my friend.

Yes it really helps, when everything is not going alright, if there are community managers who can make us calm, we feel safer than before.
And every projects who have community managers last longer than whose who don't.

I like NEO's platform, which is a perfect choice, but ADA's later development will add to the weaknesses of NEO, I believe the ADA will thrive.

don't worry. I do rest =) it is more about being always online

I think the work of the community managers are very risky and very responsible because, the community managers are involved in the computer games industry, branded online communities, online research communities, corporate blogs, and other social media marketing and research activities and roles have expanded to include a wide variety of responsibilities and skill-sets including social media management, marketing, product support and development and customer support. At the core, community management encompasses a little bit of each of these, while retaining its core tenet ensuring open communications between the developer and community to make it better in the future success.

with the community manager, we will be helped by getting latest news on a project. imagine if there is no community manager, surely we will find it difficult to ask something important in seeing the progress of the project

Community manager is a very important person in any campaign and project, it's a person who communicates with users and potential investors, it's a person who needs to know more about the project than its founders, very positive and sociable, but also moderately serious and responsible. I think such a manager should not be rude or complain that they already ask the same question a hundred times, some managers are directly rude to users when they ask the same questions, but you need to have patience and be attentive to everyone.

Community manager is the person of the project, the one we see every day and who answers all our complicated and stupid questions. A manager like a super hero knows how to be kind and attentive to everyone.

Well some of the community managers are annoying to the point that members were cursing him/her but on the other hand some of them were just cool and calm when answering some angry and impatience questions. Its really hard to be a community manager but I wanna try it too maybe some other time.

Everything depends on you. How do you present yourself to the community. People like to be treated with respect, help. As you show yourself, so will people treat you.

Best thing to do I think as a community manager is to find someone that has the ability that has the language to talk to your investors.

Now this is a popular earnings. You work 24 hours a day, but you also get a good income.

In this there is nothing good or bad, it's just a job. I would not want to work as a community manager

well I have to be cool and calm. this is a community manager's jos, she/he should be polite

what do you mean by that?

I guess, many people don't understand a real importance of community managers. They think that its very easy just to 'chat' with people and get money for that. But i disagree ! Community management is a huge work, very stressful and multi-tasked.

Community managers are one of the criteria in finding out good and qualified ICO project, they are play an important role in our community they must have a credible background as a manager. They always have an open communication for the bounty hunters in order to fix directly any problems occurred in the process.

It is very important for me that the Manager answers the questions. I understand he's being questioned. But he can understand me too, if I ask the Manager a question, then it is important for me to get an answer. And I am sure that a lot depends on the attitude of the Manager to the community!

But as a community manager for a project, you should be familiar with the project's patterns.
So when someone asks you a question, you can answer it accurately, so I don't think it's easy.

I think it´s a very challenging job. Community is the base of every ICO campaign, and you should be in constant communication providing the necessary information 24/7 in every channel that you choose to support your ICO. Being able to have it under control is something to be admired.

a community manager is brought must have certainly a breadth so that it can answer questions posed to him. of course it is very had to because if carelessly give information would be highly misleading. plus of course, must also be sued to have the high responsibility.

I believe community manager make a very important job. From community manager competency depends trust and interest from community to project. A community is an important part of projects success. To provide success community manager have to spread understandable information about project and answer all questions community members.

But as a community manager for a project, you should be familiar with the project's patterns.
So when someone asks you a question, you can answer it accurately, so I don't think it's easy.

In bounty companies, managers are managers who help participants solve their problems, this is certainly a responsible task, but there is not much time to think about this topic!

Congrats! that's an achievement not everyone who is working as a community manager was able to reach this milestone.

I like those community managers that are very approachable to their workers, it helps in a way to give a bit of task and rewards as well.

I have no experience on this and as long as you guys are working very well and making your best shot with your every project and avoiding scam projects as well, that's all you need to do.

I don't have a problem with all the community manager I worked with, it's very tedious and time-consuming but the rewards are all worth it, but good payout they are now a lot of community managers vying for positions on every ico that are being launch.

Managing a campaign is not easy as you think thats why a community managers play a big role for every ico project to make them to success in the future. I salute to all trusted community manager that always bring to every participant to earn extra money!!!
But theirs a few manager(maybe have no experience to manage campaign) turn to scam or scamming the participant and not paying enough reward.

a community manager in a usual ICO project can not be a scam. Just a project can. A community manager can even have no idea if project scam or not

It is impossible after all to adjust all managers under one template) The only thing I would like to introduce is shifts. That is, several hours one manager responds quickly, and then it is replaced by another. Although the companies probably will not allocate funds for this. ::) ::) ::)

Do not agree!
Since recently, I have ceased to reconsider the company's bounty in which managers are Sylon and aTriz, as well as a few with higher ratings.
Absolute ignoring participants, lack of answers to questions during the project and much more ... I personally lost confidence in these titled, formerly correct managers.

Disagree too. Firstly, Sylon is not a community manager, he is a bounty manager. Secondly, I can't call him professional. He doesn't support users and creates conflict situations. I've been working with Sylon and I've made a huge part of his job.

All people know how hard the work of being community manager because lot works you will do to satisfy the project you hold and the people who participate to your campaign.  For me I can't blame some community manager didn't update the spreadsheet or other things in a bounty because of many works they need to do as a manager. The most important is being fair to the community and honest for every details.

some of the community managers are st a blessing, great and quick to respond to problems and answer questions  as fast as they possibly can, these are the types that understand the vale of the community, making it very easy to work with them, then there is the arrogant group who careless about the community members and will always be rude, most of these type fail in the long run

I don't like while community managers ignore questions and block participants for uncomfortable questions. It is not professional. AlsoI wonder what are salary rates for community managers?

true. all the questions have to be answered.

salary depends on experience, skills and the company you work in

My thought for community manager/s is simply, they must be responsible for the people who wants to interrogate in their channels about new ideas and updates in their ICO platforms. They must have patience on handling some projects without any hesitation because they are the ones who specified to work for that position. They always active in their channels so that they can keep an eye on the discussion of members.

The fact is that all managers are different, and therefore it is impossible to say unequivocally, and although I understand that the participants in the companies of generosity get the same and sometimes stupid questions, I would like all the same more responsibility!

A good community manager is worth a lot. It is a job that does not require to know a lot about numbers or technology, is more like an art to keep people interested and happy about the product.

 Yeah , You as community manager, it does help for us as a bounty hunter. You all gave us the opportunity be part of your journey here in crypto world. We as hunter needs also to support our way going to what we are need to know.

yeah. it is also important to find a good bounty manager who is ready to cooperate

There are good and there are bad bounty managers. The good ones for me are the ones who do their job correctly and answer questions and so on. I try to support such bounty manager and I think very positive about them. For communication i prefer bitcointalk, but telegram is also ok.  :)

Community managers, do you mean Telegram manager? Well, I used to think their job was easy, they just repeated the answer. Sometimes, I see members who are unhappy about the bounty or the project. And they were kicked out of the group. I really don't think this is the way they should do it.

I agree with you that managers have a responsible and difficult job, because some people often ask the same questions to them. Also, managers help solve many different issues. Therefore, if the manager is sympathetic then I also treat him positively.

no, people who just aswer in Telegram are just do support job. For a real community manager is just a part of work.

It is very important for me that the Manager answers the questions. I understand he's being questioned. But he can understand me too, if I ask the Manager a question, then it is important for me to get an answer. And I am sure that a lot depends on the attitude of the Manager to the community!

They are just helping the company to promote/advertise the project. Community managers should be responsible, Must Answer all the queries that they need to tackle about.
There are open question in telegram and they keep on updating the group. What i hate about being a community managers they can cheat easily by getting some stakes.

I think that they are an important part of this ecosystem, and they extremely vital roles, probably even more than they are aware of. You see, a lot of us have resorted to holding a manager responsible for projects, and expecting so much from them. It is expected that they ensure that the expectations of the crowd are not exactly cut short, and they actually meet up to expectations.

My husband and I just start working here in the bounty, before that we earned on day trading. I do not know yet the problems with the managers. But I would like to see that my husband and I were not banished by misunderstanding or because of the manager's bad mood. We're trying. We do our work in the signature in good faith. I want to wish everyone good luck and earn a lot of money.

Community management is hard job and usually weak people can't take it and start being annoyed and rude with community members, especially bounty thread managers. I think only strong guys who really like people and ready to help them can take this job.

I cannot even wrap my head around that how much work goes into managing different campaigns at the same time :o . It just seems so unreal to deal with 4-5 big bounties simultaneously and still get the stakes right for every person and also keeping scammers and people like that out :)

I love managers who do not put themselves above others and are able to think logically. there were such managers to whom you turn and they with you as a dog communicate. friendliness is the most important trait

Hello! It depends on the manager. There are adequate managers with whom it is pleasant to work. And there is a manager who can not work with people at all. Therefore, everything depends on the person. ;)

I often speak with bounty managers in telegram channels and in my opinion 70% of the bounty managers make their work badly. Almost all managers don’t greet and reply very slowly. Yes, I know this is a difficult job but you made this choice yourself.

Yeah, sometimes community managers really help us solving different question and repeating the same answers multiple times. What is average salary of community members, Alexandra?

I think the work as a community manager is really a hard one
Which is why we have harsh and soft managers

But it’s nobody faults
I think community managers are doing a pleasant job

Being a community manager is really a tough job. You must be flexible enough to fit into different kind of people. Another is you need a lot of patience and understanding, as we all know, there are members who are always have complaints on the project, we really need to understand this.

Community manager is not an easy work because you must work with large group  of people from all over the  world. Chat, answer questions and deal with spammers, haters. In community manager job, you should not work alone because you could not handle all works, the community is from different countries with different time zone, and you can't online 24/7 to answer all questions, you need partners in this work.

The community manager is a professional. Nature and distinction, irresponsible community managers may only consider their own interests, they will persecute the following investors. So I really don't like community managers. Investment is the process of doing it yourself.

Totally agree! I've been a community manager for almost 2 mos and I can say that it is hard to handle different point of view of each member. Another thing is you must knowledgeable enough to understand the crypto especially the project that you are handling.

Are you still a Community Manager as of the moment?

No, but I am trying to apply again for this position. Right now, I am looking for a team that is looking for a community moderator.

Maybe you should try at Crowdcreate. They offer 24/7 customer service so I think they need more community managers as they work in different time zones.

Sure! Ill try it. Thanks btw.

I believe that community managers are important to this forum as it will help and control the forum from scammer participants. Community managers should have enough background and knowledge about cryptocurrencies where they could be able to judge and screen properly the comments of the participants if accepted or not. Lastly, I think community managers should have a higher rank requirement wherein they had enough experienced in this community forum.

I have never been a community manager ever. But I got close to it having a friend that was a community manager once. You have to know so much about the campaign project, have to understand the language of the community you manage.  Sometimes you may get really tired but have to reply comments that are obnoxious and sounds stupid. All doing all these being calm and non insulting.
With all these I still feel community managers do a great job in moving crypto space forward. Btw it’s a great job and if you got what it takes.please take it.

I think the role of community managers is very important because they are the immediate support system of a certain ICO. They have to be well verse in the project because they are the ones who will answer any inquiry that an ico participant would like to know.

What should I think about community managers?
Those are hired workers and they aren't responsible for product development, so they don't take key decisions and we shouldn't blame on them.
I am ok with community managers, probably I have to work on this position due to down trend.

It’s not easy to be a manager, and although I understand the responsibility that lies with good managers and what kind of problems they face when dealing with people, I would like to make sure that they are more responsive!

if working in the community, obviously we must contribute, if we don't get anything from the community in the form of a communication network, our knowledge will soon come out of that community, because you will always be harmed by that community

Community managers are here to help members get answers regarding the projects they follow, being a manager of a community in my opinion is very difficult because sometimes the members ask about something we also don't know about, I see you are a manager in the kickcity community, and until now kickcity was very bad at their development

I like sociable, polite, calm managers. If the manager has taken on the responsibility of how to work with the community, the first thing he needs is to be patient. The community asks a lot of questions and wants to get answers to them. Manager must be attentive and immediately register all the conditions of the campaign.

smart, well-disposed and ready to answer all the questions with a kind words,, also always respect with all people who ask about the project if the questions is not out off topic
i think thats will make all community respect with the community manager my friend

For me a good community manager must have these qualities:
1) You must be knowledgeable about the project you are managing its community.
2) You must be responsive and prompt in case of query from the community
3) You must be patient and respectful no matter how rude an individual is.
4) You must be prepared to answer any question no matter how stupid or repetitive it is.
5) You must be prepared to deal with diverse individuals.
6) You must  be prepared to give attention to everyone.
7) You must know when to be strict and when to inject humor into a situation. Having a sense of humor is critical.
8) You must always project an aura of maturity and politeness else the community will not respect you.

I'd like to work to be as community manager but there ain't just experience to qualify. If I just have the option to work and earn cryptocurrency, it would be a good choice for me. I'd probably start having my own channel in telegram as I think this is one of the best portfolio to show to any team who wants to have access to crypto targetted audience.

when talking about community managers, everything is different. there are community managers who really care and immediately respond to the participants well but some are impatient in answering the questions raised by the participants. but so far what I have experienced in several projects, community managers are very helpful to me even though sometimes they are indifferent.

now I see bounty managers not consistent in calculating stakes every week and many of them ignore the questions of each participant, I think such managers are very lazy people and make participants bounty worried about acquiring stakes every week ... I prefer a bounty manager who always spreadsheet updates every week and always communicate well with bounty hunters

Community managers hold a big part in community. As what I've understand, they are the one who influence people and guide them on the right path.