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Economy => Gambling discussion => Topic started by: paxmao on June 15, 2021, 09:08:40 AM



Title: How does on-line compete with the VIP experience
Post by: paxmao on June 15, 2021, 09:08:40 AM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?


Title: Re: How does on-line compete with the VIP experience
Post by: magneto on June 15, 2021, 09:44:49 AM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

Companies such as Stake have been doing this for ages now.

VIP hosts are great, but personally I think it will never exceed the allure of physical Vegas butlers and hosts. It is one of the few remaining areas of the gambling industry that will probably never be fully replaced by new online solutions.

But I'd say that a lot of whales would rather keep a low profile these days as opposed to being courted overtly, which makes VIP treatment arguably not as important as people may think.


Title: Re: How does on-line compete with the VIP experience
Post by: NeuroticFish on June 15, 2021, 09:51:17 AM
But I'd say that a lot of whales would rather keep a low profile these days as opposed to being courted overtly, which makes VIP treatment arguably not as important as people may think.

This would be my take too. One can have all he wants in the comfort of his house and also privacy. I expect a regular player will prefer that.

Of course, some want to be seen by the crowd, some want a certain visible status; but those are most probably not regulars.


Title: Re: How does on-line compete with the VIP experience
Post by: crwth on June 15, 2021, 10:09:45 AM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy.
I do agree with that. Usually, casinos that are partnered with a hotel mostly give free stay at their hotel rooms. That's a great benefit that everyone should've experience if they are a valued customer. When it comes to online casinos, it's always there with cashback and "reputation" type of level.

Online casinos shouldn't do anything about it because it's very convenient to play with them. I don't know if there is any other way to benefit from them though.


Title: Re: How does on-line compete with the VIP experience
Post by: michellee on June 15, 2021, 10:32:15 AM
Maybe the online casino can give a surprise bonus to their regular members and make them comfortable playing gambling on their site. The comfortable will be the important thing that the casino should give to the gambler because that will determine if the gambler will stay for a long time or only spend a short time. The bonus will always take the member's attention and put their chance to get that bonus before it ends. Besides that, the casino can offer some new features for the gambler who often plays gambling but that feature will not be given to all members and only for the member who reaches their limit.


Title: Re: How does on-line compete with the VIP experience
Post by: DU18 on June 15, 2021, 10:39:46 AM
In my opinion online casinos do not discriminate against any user, and that is a good thing and maybe there are some online casino that do provide many bonuses to their customers in the form of free spins, free withdrawal fees to accounts and so on with special requirements that the user has fulfilled , and of course this can't be compared to offline casinos which are usually more concerned with customers who have a lot of money and of course the casino will do it by providing good facilities for customers, so that they feel at home spending their money at the casino, I I think there are still many differences between offline and online casinos but what is certain is that online casino make it easier for us to gamble where and whenever we want ;D.


Title: Re: How does on-line compete with the VIP experience
Post by: Kong Hey Pakboy on June 15, 2021, 10:54:39 AM
I think they do it by giving the VIP with tons of bonuses and rewards, and these rewards are pretty generous that you might want to consider being online in gambling rather than in a physical casino.


Title: Re: How does on-line compete with the VIP experience
Post by: Wexnident on June 15, 2021, 11:06:00 AM
I'd rather get benefits such as the more I play the less I spend kind of thing. It's per session ofc, since making it a permanent thing might incur permanent losses on the casino. Maybe monthly bonuses as well as some privileges here and there. I highly doubt offline VIP would differ much, I guess the only difference is hospitability, but other than that, really, online and offline benefits wouldn't differ by much. I'd kind of find the idea of someone actually talking to me, offering me stuff blah blah in an online session kind of offputting or awkward.


Title: Re: How does on-line compete with the VIP experience
Post by: Maus0728 on June 15, 2021, 12:32:55 PM
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
Keeping the physical advantages aside that no online gambling platform could actually offer. I think creating a solution to a lower amount of withdrawal fees can equate the feeling of being treated nicely when you're playing on land based casino.

Though I am aware that it has something to do with bitcoin and the operating cost of casino in general, I still think that it is possible to withdraw your money online without exchanging to an altcoin for a better fee rate, a withdrawal fee based on the current status of mempool etc.. Personally, that seems to be more like a VIP status can get to an online casino.


Title: Re: How does on-line compete with the VIP experience
Post by: madnessteat on June 15, 2021, 12:48:11 PM
Even if an online casino launches a brand new loyalty system that proves to be successful, the gambling houses will simply adopt it.

Online casinos will never be able to match the gambling house in the quality of customer service, because the latter provide not only the opportunity to play but also to spend your time. The atmosphere of a gambling house can not be repeated online.


Title: Re: How does on-line compete with the VIP experience
Post by: jrrsparkles on June 15, 2021, 12:59:48 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
Freebies such as free spins, bonus and cashback rewards if they reach certain level in their wagering amount, but there are also some casinos who just treat everyone as same no matter either their wager is $10 or $1 millions which also got more recognization as well.

 


Title: Re: How does on-line compete with the VIP experience
Post by: swogerino on June 15, 2021, 01:17:35 PM
Whales do much better in the online gambling area.That is because the level of loyalty from online platforms awards to the player really big bonuses like free bets and free spins of large value in money.Also some of the online casinos are also doing raffles,the more you play beside reaping the benefits of the loyalty/VIP program you still have another chance to win the raffle which is held every week or every month at a maximum.

The only thing online gambling cannot beat are those beautiful girls serving you free drinks and free food in a real physical casino.


Title: Re: How does on-line compete with the VIP experience
Post by: Oasisman on June 15, 2021, 01:18:58 PM
I'm not sure but I guess Cryptocurrency casino VIPs were usually offered loyalty rewards, high roller rewards, and other bonuses. They're most likely to win the wagering competition as they're usually the big spender.
However, these perks will never become better as the physical casino VIP perks that includes the "always the priority for every transactions such as withdrawals and other requests". Loyalty bonuses, raffles, and a lot more.

I'm not quite sure how convenient to become a VIP in crypto casino anyway, but one thing is for sure VIPs do win big prizes and bonuses, but spend even more on their wagers.


Title: Re: How does on-line compete with the VIP experience
Post by: YOSHIE on June 15, 2021, 01:26:25 PM
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
To maintain the world of online gambling is indeed not an easy thing nowadays with competition, the slightest 'defective' everything falls apart, bettors in gambling prefer to run away, For this reason, many online gambling sites offer VIP facilities, bonuses and so on and also provide agent and bettor services to stay comfortable and at ease in trusting the site, if it shows bad things no one uses the site, maintaining it is more difficult.



While for a physical casino requires loyalty to the addicts / consumers, loyalty is a must that must be owned by the owner, sense of security, support, service, loyalty, behavior, satisfaction, trust and also comfort must be prioritized in maintaining a casino house, physical.

In this case offline and online gambling services are very much different, not a few online sites have failed to maintain their reputation, while for physical casinos, many survive, because they are dealing directly if there are complaints experienced by consumers, so there will be good and bad treatment, in the world of online and offline gambling.


Title: Re: How does on-line compete with the VIP experience
Post by: aysg76 on June 15, 2021, 01:48:09 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
Well in online casinos you can't have drinks served you on table and special assistance and vip cabin given to you or some other sort of assistance.But still people are willing to play over there because of their rising popularity and yes no doubt privacy is not compromised unless KYC is done.Although many crypto casinos like Duelbits have setup a VIP lounge for players who wageres more funds associated with regular bonus and some priviliges given to them.What else could we except like good bonus,high rakeback,fast withdrawal,jackpot coupons or reedemable codes.Support team should be responsive and extra security could be provided for such accounts.These are some points that make online casinos services better and trust level of players is maintained as they do not require any cabray performance or vip treatment but only security plus best gambling experience without any problem.


Title: Re: How does on-line compete with the VIP experience
Post by: DoublerHunter on June 15, 2021, 01:54:30 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
Freebies such as free spins, bonus and cashback rewards if they reach certain level in their wagering amount, but there are also some casinos who just treat everyone as same no matter either their wager is $10 or $1 millions which also got more recognization as well.

 
^ This is definitely right, only one casino and offline casino are totally different, the way online casino treat their valued customer is to give bonuses, freebies, giveaways, cashback, freeroll, anything free that can their VIP feel valuable to them. So they commonly receive specially tailored rewards from the gambling casino owner. Actually, there are different levels of VIP status that we can choose, players depositing the largest sums are considered true high rollers of the online casino.


Title: Re: How does on-line compete with the VIP experience
Post by: Fatunad on June 15, 2021, 06:37:39 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

Companies such as Stake have been doing this for ages now.

VIP hosts are great, but personally I think it will never exceed the allure of physical Vegas butlers and hosts. It is one of the few remaining areas of the gambling industry that will probably never be fully replaced by new online solutions.

But I'd say that a lot of whales would rather keep a low profile these days as opposed to being courted overtly, which makes VIP treatment arguably not as important as people may think.
This is actually true and this is why offline or physical gambling is really the best when it comes to VIP treatment and perks but honestly those are just things that makes you feel bit special because you are the one who had been making profits for them so its just normal that they will really be giving out that special treatment and as for online casinos on where VIP do have that typical perks on each VIP level even though there are some differences
in most casinos but still the concept is still the same but it isnt really bad after all and at least they do give out something back to those high rollers.


Title: Re: How does on-line compete with the VIP experience
Post by: jaberwock on June 15, 2021, 08:49:53 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
You can lay naked in your bed and gamble. I mean that's it isn't it? That is the only thing that online gambling is providing. Not the naked bed gambling but the comfort, you do not have to go anywhere, you do not have to get ready, hell you do not have to gamble constantly, think about it like some candy crush game that you play while bored. Sitting in a bus waiting for it to reach your work? Gamble. In the toilet... "spending time"? Gamble. Trying to sleep but failing? Gamble. At doctors waiting for your appointment? Gamble.

Basically you can gamble anytime you want at all times when you are bored and you want to do something, it could be 2 minutes, it could be 20 minutes, think of it like some game on your phone. Or you can make it more serious, gamble in a way that it is your PC and you get ready for it by getting some chips and dips and drinks on the side, who cares it is your own entertainment.


Title: Re: How does on-line compete with the VIP experience
Post by: Johnyz on June 15, 2021, 10:34:06 PM
I really believe VIP players or the billionaires will not play online and I’m sure they are playing behind the closed doors and since they are VIP, casinos have to make way for them to continue gambling. Imagine you’re a billionaire and you’re too focus on your laptop just for gambling, they’d rather spend more time into other things than to their computers.


Title: Re: How does on-line compete with the VIP experience
Post by: Darker45 on June 16, 2021, 02:58:26 AM
Generally, online casinos cannot equal that of physical casinos. In so many aspects, physical casinos are a lot better than online casinos. The vibe, the crowd, the fun, and so on are really different when you're inside a casino than when you're just in your room gambling in front of your laptop. Well, it depends on your taste, though. If you feel it's more fun gambling alone silently and anonymously, online gambling is indeed for you.

But there'd be a world of difference when it comes to VIP experience. VIP treatment in online casinos might just be limited to a low house edge, free rolls, and other bonuses. These cannot really beat the free accommodation in a spacious room overlooking the pool complete with jacuzzi, valet, unlimited booze, exclusive access to other amenities, and other perks a resort casino could offer a high-roller.


Title: Re: How does on-line compete with the VIP experience
Post by: imstillthebest on June 16, 2021, 03:36:20 AM
i dont have any idea on how vip treatement work in offline casinos because i havent been a vip there and i think the requirements is much higher than the online gambling because i can easily get the vip status online with a few waggers .
every online casino has some similarity in their vip like increasing rakebacks and bonuses but a few offer superior benefits and i think they better than what offline casino offer .


Title: Re: How does on-line compete with the VIP experience
Post by: Alisha-k on June 16, 2021, 03:58:31 AM
It can't be argued that the fun in off-line casinos can't be replaced with the on-line casino ranging from the VIP treat to the lively fun associated with the arena. Online casino brought in lots of limitations and has made many loose interest in off-line casinos except for a few with offline gambling passion so many has gone digital taking up their bets from their devices but in all I still feel there is something in offline gambling you can't really get from the comfort of your online casinos


Title: Re: How does on-line compete with the VIP experience
Post by: Reid on June 16, 2021, 06:28:43 AM
All they could do now is give bonuses.
It's not the same experience as physical casinos but it's still perks. One wish that I want is the availability of other spreads to VIPs only.
One example is they put +5 +6 +7 to spreads of sports gambling, that's the limit. What if there will be more options for VIPs?
In that way, it may also look appealing to gamblers to grab the VIP program giving them a wide selection of bets.
No one is forcing them, it's a good promotion only.


Title: Re: How does on-line compete with the VIP experience
Post by: ralle14 on June 16, 2021, 06:45:16 AM
I think creating a solution to a lower amount of withdrawal fees can equate the feeling of being treated nicely when you're playing on land based casino.
I like this idea as well but instead of lowering the fees they should just make it free and maybe have it in a form of a coupon or code so it's limited.

All they could do now is give bonuses.
It's not the same experience as physical casinos but it's still perks. One wish that I want is the availability of other spreads to VIPs only.
One example is they put +5 +6 +7 to spreads of sports gambling, that's the limit. What if there will be more options for VIPs?
In that way, it may also look appealing to gamblers to grab the VIP program giving them a wide selection of bets.
No one is forcing them, it's a good promotion only.
Imo this is a bad idea because why bother unlocking those spreads when you can get the same alt spreads on other sportsbooks that doesn't require wagering.

Instead of limiting the markets a better alternative would be to offer them some type of odds boost to reduce the juice, kind of like how sportsbet does it with their sportsbook.


Title: Re: How does on-line compete with the VIP experience
Post by: Zilon on June 16, 2021, 08:08:27 AM
Online casino has changed the order of the day since most gamblers now gamble from the comfort of their homes and offices. I think only a few gamblers who has lots of time outside their daily routine still visit the regular offline casino and maybe the few ceremonial and titled gamblers who gets VIP treat might still flaunt the offline casinos as well. But generally a whole lot changed after the outbreak of covid and series of changes to life activities took place most people now prefer the online casinos since it's more convenient with direct access.


Title: Re: How does on-line compete with the VIP experience
Post by: Kittygalore on June 16, 2021, 08:35:31 AM
They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.


Title: Re: How does on-line compete with the VIP experience
Post by: BuNga_cute on June 16, 2021, 08:51:19 AM
Online casino has changed the order of the day since most gamblers now gamble from the comfort of their homes and offices. I think only a few gamblers who has lots of time outside their daily routine still visit the regular offline casino and maybe the few ceremonial and titled gamblers who gets VIP treat might still flaunt the offline casinos as well. But generally a whole lot changed after the outbreak of covid and series of changes to life activities took place most people now prefer the online casinos since it's more convenient with direct access.

Since the pandemic of human life began to change, many activities were carried out online, including gambling. Now with the many gambling
platforms available online, it is easier for gamblers to play from home. Playing gambling like that is much more effective and efficient than having
to play gambling at an offline casino, which may cost more. VIP services provided by offline casinos are now difficult to attract the attention of
gamblers, because playing gambling at home is more comfortable. Because we are free to smoke or drink alcohol without having to spend a lot of money.


Title: Re: How does on-line compete with the VIP experience
Post by: michellee on June 16, 2021, 10:35:12 AM
They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money. With a VIP badge, maybe we can get more bonuses, but that will depend on our habit of playing gambling because some people do not care about VIP or regular as they only want to play gambling. But maybe the physical casino will also give more to their VIP members as we do not know what they will do with their VIP members. But both online and offline casinos will make sure they can satisfy their members.


Title: Re: How does on-line compete with the VIP experience
Post by: Goodluckmate.com on June 16, 2021, 12:05:35 PM
I don't know about the VIP experience at land-based casinos honestly. So, can't comment on that besides getting free drinks and maybe snacks. Which is okay, but as some of you suggested, free alcohol can lead to massive losses. That's why I don't quite believe they serve it because they love their customers or because they are very generous.  ;D

I know about VIP rewards at online casinos. I'm actually always extra interested in VIP and loyalty programs as many operators try to come up with new staff there to remain attractive to returning customers.

My experience so far has shown that the most common ones are:
Free spins
Birthday bonuses
Playing chips
Higher withdrawal limits
Lower banking fees
Cashback on losses

These are standard perks and they are okay, especially free spins without or with low wagering.

However, some operators also used to organize VIP events, tournaments, etc. That's something really cool as VIPs would get exclusive invitations and the chance to hang out with out VIPs. I haven't experienced this, but if anyone has it would be cool to share their experience. To me, it sounds attractive and interesting.

Also, I've noticed some casinos that have like their own shops, where you can get stuff with loyalty/VIP points. Like EnergyCasino (THIS IS AN AFFILIATE LINK - https://goodluckmate.com/casino/energycasino) has EnergyShop. You can buy free spins with 1x wagering, which is pretty good in my opinion. But there are also other casinos where you can get gadgets and other awesome products. In this regard, I think online casinos can be more creative. And it's easier I guess to get a VIP status here because how many times can you go and gamble in Vegas unless you live there. But with online casinos, you can be a truly loyal customer and then reach the level where you are entitled to perks.

It's obvious that the casino experience one gets in real life can't be recreated (at least not yet). Still, when it comes to perks, I don't really think that online casinos are far behind land-based gambling facilities. If you are a casual player that regularly spends cash on gambling but doesn't care about the real-life pampering, I think you'll be just fine at online casinos.


Title: Re: How does on-line compete with the VIP experience
Post by: just_Alice on June 18, 2021, 10:59:07 PM
I have found that numerous gambling casinos also treat their regular customers very nicely. However, I can't really compare with physical casinos, as I only attended those several times, I mostly gamble online. Online casinos offer many treats like free rolls, free tickets to different tournaments, discounts, various bonuses. If I didn't read your post I would've thought that online even offer more to regular customers, than offline, and that would be explainable because online they have a record of your visits, bets, they can accurately evaluate how often a customer you are and how much money do you spend there.
Yes, they can't put you in a VIP room and don't bring champagne, but treats in the form of bonuses and special offers are even better if you ask me.


Title: Re: How does on-line compete with the VIP experience
Post by: ralle14 on June 19, 2021, 08:37:51 AM
Yes, they can't put you in a VIP room and don't bring champagne, but treats in the form of bonuses and special offers are even better if you ask me.
They'd probably receive the same rewards (or maybe better) since there are different ways on how rewards can be calculated and afaik house edge is higher on physical casinos.

However, some operators also used to organize VIP events, tournaments, etc. That's something really cool as VIPs would get exclusive invitations and the chance to hang out with out VIPs. I haven't experienced this, but if anyone has it would be cool to share their experience. To me, it sounds attractive and interesting.
I also don't have any experience on this but I remember sportsbet used to do this stuff where they'll put up cool events and send their vip players out to one of the biggest football matches. Iirc buwaytress was one of the lucky guys that received an offer but I forgot which event though.


Title: Re: How does on-line compete with the VIP experience
Post by: Fatunad on June 19, 2021, 09:06:58 AM
They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money. With a VIP badge, maybe we can get more bonuses, but that will depend on our habit of playing gambling because some people do not care about VIP or regular as they only want to play gambling. But maybe the physical casino will also give more to their VIP members as we do not know what they will do with their VIP members. But both online and offline casinos will make sure they can satisfy their members.
Offline or online then both gambling businesses would really be mindful on how they would be giving out importance into their big spenders or simply with VIP's and there might be some huge difference about implementation of perks like offering drinks and other bonuses and incentives on where we cant experience when we do play online but there are also perks on vip in online casinos which are far more great than on a physical one so its a matter of preference because not all would really be having on the same preference on where they should play.Thing here is that they do consider out on giving
importance.


Title: Re: How does on-line compete with the VIP experience
Post by: fiulpro on June 19, 2021, 11:54:05 AM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

In most of the casinos the VIP members do get amazing customer service and when we are talking about the casinos who are working online, I do think that for the VIP members they definitely get some benefits like : participating in various draws, VIP club , discounts, cash backs etc ... Which is equivalent to the casino players giving you free coffee or drink 🍷, sometimes free stay at the hotel . I think the cash back is more than enough in theory but when we talk about the treatment it is for sure amazing in both the online and the offline casinos but would surely feel more royal in an offline one.

But then again I am not a  VIP in any casino thus I do not think I can evaluate the whole experience, is someone who is a VIP answer this question ⁉️



Title: Re: How does on-line compete with the VIP experience
Post by: adzino on June 19, 2021, 02:08:35 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
Most of the online casino does have a VIP program where high rollers and those who spend a lot on the casino are rewarded very fairly. Though most of the rewards are always in crypto such as free coins or cashback. Each casino has their own way of giving back to their users. If you look at cryptogames VIP program, you will see that they are rewarded with free coins, faster bet speed, exclusive badges, vouchers and they also enjoy lower house edge. Don't you think having permanent lower house edge is better than getting cashbacks?


Title: Re: How does on-line compete with the VIP experience
Post by: pawanjain on June 19, 2021, 04:16:12 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

Obviously those people cant get the same VIP experience as it was physical in nature but online casinos have their own VIP experience in the form of premium memberships.
The premium members get their own benefits and rewards which the normal users don't get.
At the same time the premium members also have to pay their fees to get those premium services.
So yeah, online casinos do have their own VIP experience.


Title: Re: How does on-line compete with the VIP experience
Post by: michellee on June 19, 2021, 04:38:04 PM
They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money. With a VIP badge, maybe we can get more bonuses, but that will depend on our habit of playing gambling because some people do not care about VIP or regular as they only want to play gambling. But maybe the physical casino will also give more to their VIP members as we do not know what they will do with their VIP members. But both online and offline casinos will make sure they can satisfy their members.
Offline or online then both gambling businesses would really be mindful on how they would be giving out importance into their big spenders or simply with VIP's and there might be some huge difference about implementation of perks like offering drinks and other bonuses and incentives on where we cant experience when we do play online but there are also perks on vip in online casinos which are far more great than on a physical one so its a matter of preference because not all would really be having on the same preference on where they should play.Thing here is that they do consider out on giving
importance.
Yes, each casino, offline and online, will serve their VIP members as a king and will never make them disappointed. They can give so many things that will make their VIP members come many times in the next few days because the casino knows that the VIP members will spend so much money. The offline can give drinks, food, and other things such as bonuses to their members. The online casino will provide a special room to their VIP members and that will not give to their regular members or gamblers who are not qualified with their membership. Maybe many more that the casino will provide to their VIP members, which we do not know because I am not one of them.


Title: Re: How does on-line compete with the VIP experience
Post by: famososMuertos on June 19, 2021, 05:28:37 PM
Perhaps they are not very distant in reality from what they both offer, that is, the offline vip deal has its advantages but the online one also has them, in fact, depending on the casino, these two types of deals coexist.

Nowadays, traditional casinos have their variants online so if it is for the offline vip treatment, it is only enough to get certain vip levels to qualify for the offline treatment.

In fact, it is about getting the right casino to find that special vip treatment, in fact a highroller does not put money in a casino just for the fact of playing, the vip treatment is part of that global benefit that as a player must have in relation to size of your wager.

In conclusion he would say that it is easier to obtain those vip benefits or special treatment from vip casinos via online casinos that are connected to physical casinos (offline) is the trend.

In the world of online poker there is a lot of this style of treatment, thousands of online games a year and then there are offers according to your level of traveling and enjoying a few face-to-face games in the best casinos in the world, in five star hotels and even with all expenses paid and even some cases includes an exclusive assistant during your stay.

Then online casinos must include in their levels or at least have some type of promotion that includes the experience of being in a traditional casino, at least exchanging some type of utility token for trips to the best casinos in the world.


Title: Re: How does on-line compete with the VIP experience
Post by: iv4n on June 19, 2021, 05:43:30 PM
...
The premium members get their own benefits and rewards which the normal users don't get.
At the same time the premium members also have to pay their fees to get those premium services.
...

Becoming a VIP means you are wagering huge amounts of money... and when you are doing that you became a valuable customer! Of course, the online or offline casinos will try to keep those customers!

I wish to focus on something else you said: "premium members get their own benefits and rewards"... That cost money! So online casinos can give you some money for playing, a special table for you, girl/girls dancing around, free drinks... and all that cost money! Offline casinos can offer you something else... cash/loss back, or whatever back there is...some crazy bonuses with low wager requirement...
Basically for VIP casino has to spend money! How much money they are willing to spend on this depends on casino management! Some casinos are willing to spend more to attract high rollers, others don't care a lot about that! There're many different examples around!
All in all, it's nice when your wagering can bring you benefits in the short or long run!


Title: Re: How does on-line compete with the VIP experience
Post by: Silberman on June 19, 2021, 07:23:08 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
It is going to be very difficult for online casinos to ever come close to the treatment you get when you go to a casino that is not online, even if you are given bonuses and some money back this is never going to compare to the meals, drinks or even rooms that you can get in a casino, also one of the great things about regular casinos is that you can get those kind of things even if you are not a VIP, if you have a good day the casino does not want you to leave to find a place to eat so they pay for your food so you can keep gambling at their establishment.


Title: Re: How does on-line compete with the VIP experience
Post by: Joca97 on June 19, 2021, 07:34:34 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

Online casinos give a lot of VIP bonuses and cashbacks . It cannot be compared to when you go to vegas and bet big. But still from your house you can get good bonuses but you need really big to bet. Mostly online casinos give you levels and after each level your bonuses increase


Title: Re: How does on-line compete with the VIP experience
Post by: imstillthebest on June 19, 2021, 07:47:43 PM
They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money.
alcohol isnt bad but experts says that a few alcohol a day is good for the health and depending on the your level of vip a casino can offer a variety of alcohol .
 we dont say that its only alcohol but some alcohol are expensive and @kitty , there are offline casinos too that are open 24/7 because there are gamblers in offline casinos that are also addicted and cant get enough of gambling .


Title: Re: How does on-line compete with the VIP experience
Post by: just_Alice on June 19, 2021, 08:07:22 PM
Yes, they can't put you in a VIP room and don't bring champagne, but treats in the form of bonuses and special offers are even better if you ask me.
They'd probably receive the same rewards (or maybe better) since there are different ways on how rewards can be calculated and afaik house edge is higher on physical casinos.
Maybe, if casino owners knew. My point is that as far as I've always seen it, in physical casinos, you are considered are "VIP customer" just when the management and staff already recognize you (same as if you come to a certain restaurant often, you can get discounts, because the owners already know you), but this can be tracked way better in online casinos. There are certain rules: e.g. make 10 bets worth 10$ each and get X free spins. After a year of being registered - you also get certain bonuses, same goes with holidays, your b-day. I just can't see how this could work with offline casinos. The max you can get is maybe some sort of client's card, so they can track how many times have you visited them, but other ways of recognizing client are complicated.


Title: Re: How does on-line compete with the VIP experience
Post by: goinmerry on June 19, 2021, 10:52:56 PM
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

I'm not the type of gambler that expects perks from a gambling site but let's say I will give my view about this, I like to receive one. Who doesn't want that? :)

Not that demanding or expecting too much but giving free spins are already a big reward for me to consider as that was a bonus that I always like to achieve whenever I'm playing at any casino games. That 5 to 10 free spin is a big help and sometimes, it can result in a big win compared to a manual spin, based on my experience.

But I'm always open to any rewards even there's no reward.


Title: Re: How does on-line compete with the VIP experience
Post by: Cling18 on June 20, 2021, 02:29:11 AM
Of course, I'd like to be treated well and valued in any casino. I'll be grateful if they will offer bonuses and privileges which would make me feel comfortable while gambling. However, promos and bonuses isn't necessary as well as they provide security and good services. Giving their users and players an assurance of Fairplay and security is more than enough.


Title: Re: How does on-line compete with the VIP experience
Post by: michellee on June 20, 2021, 02:39:54 AM
They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money.
alcohol isnt bad but experts says that a few alcohol a day is good for the health and depending on the your level of vip a casino can offer a variety of alcohol .
 we dont say that its only alcohol but some alcohol are expensive and @kitty , there are offline casinos too that are open 24/7 because there are gamblers in offline casinos that are also addicted and cant get enough of gambling .
If someone drinks alcohol many times, he can become drunk, even for someone who usually drinks. If he is at the casino and drinks that alcohol while playing, he will get drunk and lose control. And once he becomes like that, it may be not taking too long to become addicted to two things, alcohol and gambling.

Yes, the country that allows gambling will have a casino that opens 24/7 because they know that a gambler will come anytime. If that gambler is one of their VIP members, that will be good for the casino because the VIP will not just come for playing gambling and drinks because sometimes, they can discuss their business with their partner in VIP rooms.


Title: Re: How does on-line compete with the VIP experience
Post by: peter0425 on June 20, 2021, 03:21:35 AM
Of course, I'd like to be treated well and valued in any casino. I'll be grateful if they will offer bonuses and privileges which would make me feel comfortable while gambling. However, promos and bonuses isn't necessary as well as they provide security and good services. Giving their users and players an assurance of Fairplay and security is more than enough.
The best bonus a gambler may has is the idea of the site they are playing is safe and secured and also legitimate 100%.

so the give away and bonuses is just added advantage. we have been into many site but finding one that we will be caring for long term is rarely to find.


Title: Re: How does on-line compete with the VIP experience
Post by: Wexnident on June 20, 2021, 06:38:26 AM
If someone drinks alcohol many times, he can become drunk, even for someone who usually drinks. If he is at the casino and drinks that alcohol while playing, he will get drunk and lose control. And once he becomes like that, it may be not taking too long to become addicted to two things, alcohol and gambling.

Yes, the country that allows gambling will have a casino that opens 24/7 because they know that a gambler will come anytime. If that gambler is one of their VIP members, that will be good for the casino because the VIP will not just come for playing gambling and drinks because sometimes, they can discuss their business with their partner in VIP rooms.
Wouldn't casinos that offer alcohol have a private room for such cases? I've had my fair share of experiencing how drunk people can be a pain after all, so I kind of expected establishments and such that offer alcohol to actually have something that could let them easily handle such cases. And on the idea of alcohol, the drunker you are, the more likely you are to keep gambling. Kind of an easy connection to make ngl, probably why casinos would offer alcohol for their VIPs, since they are the ones that would spend the most in most cases.


Title: Re: How does on-line compete with the VIP experience
Post by: michellee on June 20, 2021, 09:21:40 AM
If someone drinks alcohol many times, he can become drunk, even for someone who usually drinks. If he is at the casino and drinks that alcohol while playing, he will get drunk and lose control. And once he becomes like that, it may be not taking too long to become addicted to two things, alcohol and gambling.

Yes, the country that allows gambling will have a casino that opens 24/7 because they know that a gambler will come anytime. If that gambler is one of their VIP members, that will be good for the casino because the VIP will not just come for playing gambling and drinks because sometimes, they can discuss their business with their partner in VIP rooms.
Wouldn't casinos that offer alcohol have a private room for such cases? I've had my fair share of experiencing how drunk people can be a pain after all, so I kind of expected establishments and such that offer alcohol to actually have something that could let them easily handle such cases. And on the idea of alcohol, the drunker you are, the more likely you are to keep gambling. Kind of an easy connection to make ngl, probably why casinos would offer alcohol for their VIPs, since they are the ones that would spend the most in most cases.
I guess yes because they will separate for a regular gambler and VIP members to not disturb each other. Once I am visiting the karaoke place, which has many rooms for regular members and VIP members, I already tried both rooms. Although that is not a gambling place, they have both rooms for regular members and VIP members. The difference is so big which VIP members have more stuff inside the rooms, and I think if their VIP members, they will not get drunks like most people who drunks. So when the VIP members enjoy their drinks and meal, they will play longer than the regular members. Besides that, the VIP members will have more money to spend on gambling games, so the casino will get a lot of money from them if they lose.


Title: Re: How does on-line compete with the VIP experience
Post by: Silberman on June 22, 2021, 07:26:14 PM
Yes, they can't put you in a VIP room and don't bring champagne, but treats in the form of bonuses and special offers are even better if you ask me.
They'd probably receive the same rewards (or maybe better) since there are different ways on how rewards can be calculated and afaik house edge is higher on physical casinos.
Maybe, if casino owners knew. My point is that as far as I've always seen it, in physical casinos, you are considered are "VIP customer" just when the management and staff already recognize you (same as if you come to a certain restaurant often, you can get discounts, because the owners already know you), but this can be tracked way better in online casinos. There are certain rules: e.g. make 10 bets worth 10$ each and get X free spins. After a year of being registered - you also get certain bonuses, same goes with holidays, your b-day. I just can't see how this could work with offline casinos. The max you can get is maybe some sort of client's card, so they can track how many times have you visited them, but other ways of recognizing client are complicated.
It is true that in online casinos everything is automatic and the system will take care of the bonuses, and as you say if there is a card for frequent clients at physical casinos this could be a way for them to acomplish something similar, however for what I know this is done by the managers, basically there are people that their only job is to watch the players and see how big your average bet is, how long have you been there and if you are winning, and if they think you are a client worth giving a bonus they will do so in order to try to gain your preference.


Title: Re: How does on-line compete with the VIP experience
Post by: stomachgrowls on June 22, 2021, 07:50:18 PM
Yes, they can't put you in a VIP room and don't bring champagne, but treats in the form of bonuses and special offers are even better if you ask me.
They'd probably receive the same rewards (or maybe better) since there are different ways on how rewards can be calculated and afaik house edge is higher on physical casinos.
Maybe, if casino owners knew. My point is that as far as I've always seen it, in physical casinos, you are considered are "VIP customer" just when the management and staff already recognize you (same as if you come to a certain restaurant often, you can get discounts, because the owners already know you), but this can be tracked way better in online casinos. There are certain rules: e.g. make 10 bets worth 10$ each and get X free spins. After a year of being registered - you also get certain bonuses, same goes with holidays, your b-day. I just can't see how this could work with offline casinos. The max you can get is maybe some sort of client's card, so they can track how many times have you visited them, but other ways of recognizing client are complicated.
It is true that in online casinos everything is automatic and the system will take care of the bonuses, and as you say if there is a card for frequent clients at physical casinos this could be a way for them to acomplish something similar, however for what I know this is done by the managers, basically there are people that their only job is to watch the players and see how big your average bet is, how long have you been there and if you are winning, and if they think you are a client worth giving a bonus they will do so in order to try to gain your preference.
On a physical casino then those big wagerers or spenders would really be seen as God since these people are the ones who do make the business live.

They would really be offering something that would really make the player to be on most convenient situation as possible and those perks and bonuses on where they do believe and make them feel special or at advantage but actually the house is just trying to make them stay as long they do still
have money to spent.

Those are just typical goal or target for a physical casino to have unlike on online, the concept is still the same but of course since there are no face to face interaction then bonuses would really be in form of digital too.


Title: Re: How does on-line compete with the VIP experience
Post by: harizen on June 22, 2021, 08:25:22 PM
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

It's not just about the perks or something that's why land-based casinos treat their customers like VIPs. It's a mandatory thing to do for every client they have and that's a form of courtesy and hospitality. With that, they will be recognized as one of the best casinos and a reputation will be built from there.

For online casinos, a loyalty program is already a usual perk. Deposit bonuses, free spins, etc, or something along those lines are the ones I preferred.


Title: Re: How does on-line compete with the VIP experience
Post by: qwertyup23 on June 22, 2021, 08:37:14 PM
I think the dilemma that VIP gamblers experience in an online setting is the privacy that attaches to it. Unlike in a physical casino where they can have their exclusive spot for privacy, in an online setting, your information can never be safe.

Generally speaking, physical casinos offer a wide variety of offers to VIP gamblers which cannot be replicated in an online setting. While there may be perks or freebies attached, I find it difficult to take advantage this VIP experience in this online gambling setting.


Title: Re: How does on-line compete with the VIP experience
Post by: madnessteat on June 22, 2021, 08:39:40 PM
Wouldn't casinos that offer alcohol have a private room for such cases? I've had my fair share of experiencing how drunk people can be a pain after all, so I kind of expected establishments and such that offer alcohol to actually have something that could let them easily handle such cases. And on the idea of alcohol, the drunker you are, the more likely you are to keep gambling. Kind of an easy connection to make ngl, probably why casinos would offer alcohol for their VIPs, since they are the ones that would spend the most in most cases.

Many casinos treat visitors to free alcoholic beverages because visitors under the influence of alcohol in most cases will lose all their money. In case a drunken player starts to rampage in the casino security is always a few tough guys who will throw the troublemaker out of the institution in a matter of minutes.


Title: Re: How does on-line compete with the VIP experience
Post by: DoublerHunter on June 22, 2021, 08:49:34 PM
~snip~
Generally speaking, physical casinos offer a wide variety of offers to VIP gamblers which cannot be replicated in an online setting. While there may be perks or freebies attached, I find it difficult to take advantage this VIP experience in this online gambling setting.
^ It is totally different when it comes to VIP treatment than you are using a land-based gambling casino and compare to the online casino. It is the more physical treatment if you are in VIP of a land-based casino, just like world-class accommodation to beautiful resorts, expensive suits, expensive drinks, and private hotels. While on the other hand, online VIPs in gambling are those rewards like free spin, cashback, and other bonuses that surely you will also not regret it and plus there is a group of VIP that is called, VIP club. So meaning to say, it is more physical benefits a land-based casino.


Title: Re: How does on-line compete with the VIP experience
Post by: Rengga Jati on June 22, 2021, 09:48:23 PM
Online and offline casinos have their own interest.
When offline Casino, of course this makes someone look more wow, have a separate aura and competitiveness that is strong enough, especially when playing face to face.
Even if in VIP, this is certainly a separate prestige where only certain people can enter into it. And of course many things are highlighted and provide more facilities than ordinary casino, and online.
However, why is currently online Casino also in the spotlight and attraction is because of this pandemic, especially online casino can also be a place for anyone to plunge in it.
Because not all countries legalize casinos, so many of them choose to play online casino to fulfill their wishes.


Title: Re: How does on-line compete with the VIP experience
Post by: Darker45 on June 23, 2021, 12:57:32 AM
Online and offline casinos have their own interest.
When offline Casino, of course this makes someone look more wow, have a separate aura and competitiveness that is strong enough, especially when playing face to face.
Even if in VIP, this is certainly a separate prestige where only certain people can enter into it. And of course many things are highlighted and provide more facilities than ordinary casino, and online.
However, why is currently online Casino also in the spotlight and attraction is because of this pandemic, especially online casino can also be a place for anyone to plunge in it.
Because not all countries legalize casinos, so many of them choose to play online casino to fulfill their wishes.

That's correct. One reason why online casinos are attractive today is that many have actually no other choice as land-based casinos are still not operating. Outside of this pandemic, however, gambling tourism is also fueled by high rollers coming from countries where gambling is illegal. But why do these high rollers prefer to play in a land-based casino rather than an online one? It is definitely because of the kind of VIP treatment one receives from a grand resort casino, which can never be equaled with that of an online casino.


Title: Re: How does on-line compete with the VIP experience
Post by: Lorence.xD on June 23, 2021, 01:33:10 AM
I don't use VIP when gambling in online back when I was doing a lot of gambling because it's pretty expensive to become one and I don't really want to spend too much on online gambling because as you have said, offline or physical gambling takes care of their high roller clients the most.


Title: Re: How does on-line compete with the VIP experience
Post by: milewilda on June 23, 2021, 11:49:40 PM
I don't use VIP when gambling in online back when I was doing a lot of gambling because it's pretty expensive to become one and I don't really want to spend too much on online gambling because as you have said, offline or physical gambling takes care of their high roller clients the most.
Majority of gamblers doesnt really come after with the VIP status because it would just be credited eventually if you do just simply play and doesnt mind off about the possible perks that you could get while you do play continously because if we do tend to look at on the perks and bonuses then it isnt something
extraordinary or could really give out advantage on you even though there are some edge but still that really some spectacular that you should really be longing or aiming off. Some are really that mindful on getting that VIP status for some ego matters but honestly it doesnt really make much of a difference.
House do always win in the end and this is the thing we should have in mind.


Title: Re: How does on-line compete with the VIP experience
Post by: nakamura12 on June 24, 2021, 10:34:14 AM
Some online casinos have this VIP feature and it's up to gamblers if they want to have a vip status or not. There are some people who prefer being a regular status but a big time gambler. I'm sure you have seen some online casinos that have vip features and when you compare regular and vip then you'll see that both are different.


Title: Re: How does on-line compete with the VIP experience
Post by: ralle14 on June 24, 2021, 11:25:49 AM
I don't use VIP when gambling in online back when I was doing a lot of gambling because it's pretty expensive to become one and I don't really want to spend too much on online gambling because as you have said, offline or physical gambling takes care of their high roller clients the most.
That's because VIP back then was mainly designed for highrollers but now some casinos are slowly reducing the entry level for VIP by having different levels or ranks so they could include smaller gamblers.

Some online casinos have this VIP feature and it's up to gamblers if they want to have a vip status or not. There are some people who prefer being a regular status but a big time gambler. I'm sure you have seen some online casinos that have vip features and when you compare regular and vip then you'll see that both are different.
Like what milewilda said VIP depends on how frequently you play I don't think you can avoid it if you play long enough. Also the VIP features are usually something you don't want to miss out on if you're eligible because they're helpful in reducing your losses and sometimes boost your profit so it's always better to take these rewards rather than avoid it.


Title: Re: How does on-line compete with the VIP experience
Post by: Silberman on June 25, 2021, 08:25:34 PM
I think the dilemma that VIP gamblers experience in an online setting is the privacy that attaches to it. Unlike in a physical casino where they can have their exclusive spot for privacy, in an online setting, your information can never be safe.

Generally speaking, physical casinos offer a wide variety of offers to VIP gamblers which cannot be replicated in an online setting. While there may be perks or freebies attached, I find it difficult to take advantage this VIP experience in this online gambling setting.
We need to also consider that the nature of the bonuses you are given is different and as such your experience will be different as well, for example in an online casinos you can get a few free spins or some cashback, while at a physical casinos you can get drinks, free rolls, a dinner or a room to stay the night, so even if the monetary value that you receive in an online casino could be better the fact that you are given something physical in which you have a nice experience makes the bonuses on physical casinos to seem even greater than what they actually are.


Title: Re: How does on-line compete with the VIP experience
Post by: johhnyUA on June 25, 2021, 08:47:11 PM
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

No. Any VIP lounge in offline casino is in 10 times better than online. Not even because of "luxury" or atmosphere. The VIP lounge in casino is the main way to make you needed networking. There enough rich people which you can create some relations and in the future make a lot profit from it (in our world, good networking is the best guarantee that you will be wealthy and rich)


Title: Re: How does on-line compete with the VIP experience
Post by: uneng on June 25, 2021, 08:53:29 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
I think there is no way to compete with land based casinos VIP experience, because the possible features to be offerered physically are much superior, especially meals and drinks. Everything online casinos can do is to offer rains, promotions and bonus like cashback feature. But in no way it's going to be more pleasant than the services provided by physical casinos.
The advantage of playing online isn't proportionated by the casino itself, but by the own gambler who will have to create a confortable atmosphere around himself when playing, so he can feel that VIP experience at home.


Title: Re: How does on-line compete with the VIP experience
Post by: CryptocurencyKing on June 25, 2021, 08:58:24 PM
The possibility of having a VIP treat as with the physical casino fir an Online casino platform is virtually zero. These treats comes with a comfort and relaxation zone amidst other intricacies from the opposite sex. There is no way you could feel this from a virtually coordinated system. If it isn't felt, it isn't enjoyable those, you would feel your funds running out pretty much, lol.
Well, the closest thing to a treat that could be given to VIP clients would be in the offers avail to them based on their prior betting history, there account balance, the casino game they are opting in to play and the stake on the game. As much as it should be enticing, it should also mean good to the client.


Title: Re: How does on-line compete with the VIP experience
Post by: milewilda on June 25, 2021, 09:00:44 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
I think there is no way to compete with land based casinos VIP experience, because the possible features to be offerered physically are much superior, especially meals and drinks. Everything online casinos can do is to offer rains, promotions and bonus like cashback feature. But in no way it's going to be more pleasant than the services provided by physical casinos.
The advantage of playing online isn't proportionated by the casino itself, but by the own gambler who will have to create a confortable atmosphere around himself when playing, so he can feel that VIP experience at home.
The experience is indeed too different in terms of implementation and of course on how those things being given or the way casinos been treating those VIP
You would eventually able to tell which one is better but overall those are just perks which would be naturally be normal for big bettors or whales to experience those bonuses as these persons do make out big profits on the house.They might be different in implementation but the scheme or the purpose or would really be just the same but basing off with experience then nothing beats out on offline casinos.


Title: Re: How does on-line compete with the VIP experience
Post by: ReiMomo on June 25, 2021, 09:00:50 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
I think there is no way to compete with land based casinos VIP experience, because the possible features to be offerered physically are much superior, especially meals and drinks. Everything online casinos can do is to offer rains, promotions and bonus like cashback feature. But in no way it's going to be more pleasant than the services provided by physical casinos.
The advantage of playing online isn't proportionated by the casino itself, but by the own gambler who will have to create a confortable atmosphere around himself when playing, so he can feel that VIP experience at home.
Exactly, it's totally different between the VIP of online and the physical casino. I think and I guess, we can't compare them both because they had differences in each other. Of course in online VIP treatment will not feel you as a VIP because it's freer about on your wager and slot not like on the VIP offline casino, it's all about a physical benefits that you can get.

I think there's no competition among them because they are totally different. The same VIP but in different factors.


Title: Re: How does on-line compete with the VIP experience
Post by: dothebeats on June 25, 2021, 09:10:08 PM
VIP experience online cannot outclass off-line casinos, simply because the personal experience is more gratifying, rewarding, and more accommodating than online ones. Yes, you will have exclusive rooms, some fancy commands at your belt, and some generous bonuses on online casinos as a VIP, but that mostly ends there. Whereas on physical casinos you will have access to some fancy drinks, a personal VIP host, some private rooms, and other luxurious things that the house can offer. It's like a night and day comparison, really.


Title: Re: How does on-line compete with the VIP experience
Post by: Kakmakr on June 25, 2021, 09:17:33 PM
I have to say that the Brick n Mortar casinos look after their VIP's with special gifts and paid accommodation in their Hotel. The Online casino VIP benefits are not very creative and not really worth it. I should think a higher Rakeback for higher ranked VIP's should be standard practice and they should also give gift vouchers as gifts to their VIP customers.

When you wager a few million at a casino, you should be treated as royalty, because that customer could have wagered that money at any other online casino.  ;)


Title: Re: How does on-line compete with the VIP experience
Post by: Ryker1 on June 25, 2021, 09:52:12 PM
I have to say that the Brick n Mortar casinos look after their VIP's with special gifts and paid accommodation in their Hotel. The Online casino VIP benefits are not very creative and not really worth it. I should think a higher Rakeback for higher ranked VIP's should be standard practice and they should also give gift vouchers as gifts to their VIP customers.
Well, I am not familiar with the VIP in such casinos because I never become a VAIP ever since, my question is how much the fund that you need to become a VIP in an online casino and the same question on the offline casino. If the offline casino required a big amount before you will become a VIP, of course, it is worth it to become a high class like good accommodation, food, and drinks of course because paying it at a high cost. Then in online, perhaps you are paying enough that you have a Rakeback, free spin, giveaways, or any that will benefit you once you are lucky enough.


Title: Re: How does on-line compete with the VIP experience
Post by: Silberman on June 28, 2021, 09:20:38 PM
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

No. Any VIP lounge in offline casino is in 10 times better than online. Not even because of "luxury" or atmosphere. The VIP lounge in casino is the main way to make you needed networking. There enough rich people which you can create some relations and in the future make a lot profit from it (in our world, good networking is the best guarantee that you will be wealthy and rich)
I have not thought about it but you are right, where I live a great deal of business deals are closed down at the casino, I know this is not optimal but we know that not everything in business are just numbers, people like to buy from people they like even if it is more costly and this is why so many businesses are closed down there, and even if you are not there for that reason if you get access to the VIP area you will meet a lot of people that are powerful and you could make some interesting connections there.


Title: Re: How does on-line compete with the VIP experience
Post by: Hamphser on June 28, 2021, 09:33:26 PM
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

No. Any VIP lounge in offline casino is in 10 times better than online. Not even because of "luxury" or atmosphere. The VIP lounge in casino is the main way to make you needed networking. There enough rich people which you can create some relations and in the future make a lot profit from it (in our world, good networking is the best guarantee that you will be wealthy and rich)
I have not thought about it but you are right, where I live a great deal of business deals are closed down at the casino, I know this is not optimal but we know that not everything in business are just numbers, people like to buy from people they like even if it is more costly and this is why so many businesses are closed down there, and even if you are not there for that reason if you get access to the VIP area you will meet a lot of people that are powerful and you could make some interesting connections there.
Thats one of the perks that you could get for when you do have that VIP tagged on your name specially on physical casinos on where you do have access
into something that other regular gamblers couldnt which i can say a priveledge.

You would really be going along with other VIP's since there would be a specific place on where they could really meet at hang out if they wanted to and of course you could really make out connections there.

This is something that you cant do online because if we do make out some comparison then you can really tell out the difference.


Title: Re: How does on-line compete with the VIP experience
Post by: 2double0 on June 28, 2021, 10:27:34 PM
Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. ;)


Title: Re: How does on-line compete with the VIP experience
Post by: magneto on June 29, 2021, 01:07:35 AM
Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. ;)

Exactly.

I think that online VIP perks are a lot more tangible compared to the gimmicky stuff that you can get in Vegas casinos. I would certainly not care for the person butler service or live entertainment tickets - I would rather get a fixed percentage of my losses back so that I'm better off over the long run.

But there are people out there who enjoy the glamour and attention that they get at physical casinos, which is why they will remain in business in the foreseeable future.


Title: Re: How does on-line compete with the VIP experience
Post by: agustina2 on June 29, 2021, 01:11:51 AM
In the first place, we should not compare the experience of online perks and VIPs in physical casinos.

Land-based casinos are a place where high individuals are gathering so in return, the casino owners should welcome and entertain them to the highest level so that they can ensure that these people will go back and won't choose other casinos. These big individuals will be the foundation of that casino.

We should not expect the same treatment in online gambling. A deposit bonus and several promotions are already enough.


Title: Re: How does on-line compete with the VIP experience
Post by: virasisog on June 29, 2021, 03:08:42 AM
It woupd be difficult for online casinos to match the VIP experience that land casinos can offer. So, instead off free hotel stays, amazing amenties, and limited services for VIP that land casino offers, Online VIPs has advantage on the prizes on wagering contests or perks online casino has which is rare or dofferent for each platform.


Title: Re: How does on-line compete with the VIP experience
Post by: justdimin on June 29, 2021, 09:40:33 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
I haven't been to any VIP experience, in fact I can't say I have been to any "real" casino in real life neither (few situations but they were never real casinos like vegas style), so I can't talk about it. However isn't this about personal preference to begin with? I mean I have to be in a casino with full on VIP experience in order to give a clear answer I can't lie about that because without actually living in that, there is no point in making a decision which one is better.

Even with that in mind I still say personal preference should be a bit more important, in real life casinos you have to dress up and go to a casino, which in my case none are around, whereas when you gamble online you can do it in your pajamas, isn't that enough? I do not know why people do not consider that maybe some people do not like going outside and meeting other people, staying at home is more comfortable (introvert is a real thing). So for some people casino is better, for some online is better.


Title: Re: How does on-line compete with the VIP experience
Post by: michellee on June 30, 2021, 10:36:09 AM
It woupd be difficult for online casinos to match the VIP experience that land casinos can offer. So, instead off free hotel stays, amazing amenties, and limited services for VIP that land casino offers, Online VIPs has advantage on the prizes on wagering contests or perks online casino has which is rare or dofferent for each platform.
Every business owner will think about how they will give comfort to their members, whether that is online casinos or a land-based casino. If they can satisfy their members, they will come back and play more and spend more money. That means they need to work hard to give that promotions and bonuses will always be their concern because that can attract more gamblers to come to their place. We can not compare each other because each casino is unique and they will find a way to give the best services to their members.


Title: Re: How does on-line compete with the VIP experience
Post by: jrrsparkles on June 30, 2021, 10:41:54 AM
Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. ;)

Exactly.

I think that online VIP perks are a lot more tangible compared to the gimmicky stuff that you can get in Vegas casinos. I would certainly not care for the person butler service or live entertainment tickets - I would rather get a fixed percentage of my losses back so that I'm better off over the long run.

But there are people out there who enjoy the glamour and attention that they get at physical casinos, which is why they will remain in business in the foreseeable future.
People are more attracted towards the short term pleasure over the long term happiness that is why humans are stuck since they are not ready to take the responsibilities on their shoulders. Anyway, myself attracted towards such glamour and attention perks but now everything changed.


Title: Re: How does on-line compete with the VIP experience
Post by: paxmao on June 30, 2021, 06:50:34 PM
Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. ;)

Exactly.

I think that online VIP perks are a lot more tangible compared to the gimmicky stuff that you can get in Vegas casinos. I would certainly not care for the person butler service or live entertainment tickets - I would rather get a fixed percentage of my losses back so that I'm better off over the long run.

But there are people out there who enjoy the glamour and attention that they get at physical casinos, which is why they will remain in business in the foreseeable future.

I am not so sure about what high rollers value more. They already got the economic means so giving them "extra spins" or 10% on top of any deposit is probably not going to make their day, however they can probably be more entertained with some human interaction, a more personalised service, betterments in their rooms and the like. That is why I think is quite difficult for the on-lines to offer something that provides a similar experience. Also, the design of real world casinos are intended to keep the player "concentrated" in playing, that´s hard to replicate if they are at their home or office.


Title: Re: How does on-line compete with the VIP experience
Post by: Silberman on July 01, 2021, 08:28:44 PM
Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. ;)
People have different preferences, due to the obvious limitations of online casinos in the sense that you are at your own home and not at their own installations the bonuses that you receive as being a VIP gambler are very straightforward, and while this is great for some there are others that prefer to feel important and be given free drinks, tickets to certain events and even something as simple as an attractive woman seating besides them, however even if you take that aside you can make some interesting networking in a physical casino if you are a VIP that you cannot do in an online casino and this holds value as well.


Title: Re: How does on-line compete with the VIP experience
Post by: Mahanton on July 01, 2021, 08:38:10 PM
Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us. ;)
People have different preferences, due to the obvious limitations of online casinos in the sense that you are at your own home and not at their own installations the bonuses that you receive as being a VIP gambler are very straightforward, and while this is great for some there are others that prefer to feel important and be given free drinks, tickets to certain events and even something as simple as an attractive woman seating besides them, however even if you take that aside you can make some interesting networking in a physical casino if you are a VIP that you cannot do in an online casino and this holds value as well.
Even without actual experience then you can really make out some difference between the two when it comes on how those treatment being applied as a VIP.Of course when you do deal with physical
then it would really be straightforward and  understandable that there are people whom do really like to cherish out their bonuses or treatment on that kind of way on where can be felt physically
which you cant really experience when you are a VIP on an online casino which you can really see it just simply using your own common sense.
Even myself would have the chance to be that VIP then i would much prefer on cherishing those treatment physically which would really be enjoyable and much way more better.


Title: Re: How does on-line compete with the VIP experience
Post by: barbara44 on July 03, 2021, 09:12:29 AM
The possibility of having a VIP treat as with the physical casino fir an Online casino platform is virtually zero. These treats comes with a comfort and relaxation zone amidst other intricacies from the opposite sex. There is no way you could feel this from a virtually coordinated system. If it isn't felt, it isn't enjoyable those, you would feel your funds running out pretty much, lol.
I can very well understand that physical casinos offer way more than an online casino in terms of special and exclusive experience but the online casinos are trying to match it because nowadays there are live dealer games and there are special rooms for high rollers where obviously more attractive dealers are present. I know it cannot match the real feeling of having a dealer in front of you though.

Online casinos are more focused on providing the players with virtual benefits such as bonuses while physical casinos are more focused on providing the player with exclusive physical experience. There is no feeling like watching the roulette spin in a real casino and no matter how realistic the online ones get, they cannot get close to that experience.


Title: Re: How does on-line compete with the VIP experience
Post by: harizen on July 03, 2021, 12:33:43 PM
Online casinos are more focused on providing the players with virtual benefits such as bonuses while physical casinos are more focused on providing the player with exclusive physical experience. There is no feeling like watching the roulette spin in a real casino and no matter how realistic the online ones get, they cannot get close to that experience.

And that would end the discussion. It's obvious that we shouldn't think of the idea that the same VIP treatment on land-based casinos should also be the same on online casinos. They are running in a different environment and the purpose is also different.

I able to enter a casino before and just stepping on the door, it's already a different experience since it's not a thing that I can do regularly.

I'm totally fine with what online casinos give to their players. I never think even for an inch that it should be the same on how VIPs are treated on land-based casinos.


Title: Re: How does on-line compete with the VIP experience
Post by: RokokGudangGaram on July 03, 2021, 04:47:57 PM
Online casinos are more focused on providing the players with virtual benefits such as bonuses while physical casinos are more focused on providing the player with exclusive physical experience. There is no feeling like watching the roulette spin in a real casino and no matter how realistic the online ones get, they cannot get close to that experience.

And that would end the discussion. It's obvious that we shouldn't think of the idea that the same VIP treatment on land-based casinos should also be the same on online casinos. They are running in a different environment and the purpose is also different.

I able to enter a casino before and just stepping on the door, it's already a different experience since it's not a thing that I can do regularly.

I'm totally fine with what online casinos give to their players. I never think even for an inch that it should be the same on how VIPs are treated on land-based casinos.
Yes, there is no need for argument as physical experience is no comparable to what is being experience online. For now, let us all just hope that we could have the chance to go back the way we used to live and do things again. This pandemic has cost quite a lot out of humanity and casino VIP experience is not exempted of that.


Title: Re: How does on-line compete with the VIP experience
Post by: Woodie on July 03, 2021, 07:12:00 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy.
I agree there is that personalized touch that these brick and mortar casinos have that make them better than playing online but in this modern age we live in,we need to move on.  And the fact that we have a pandemic that needs us not to socialize we are better playing from online casinos.

It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
It would be unfair to say that they dont try, afaik they do try to apply these loyalty programs but they just aren't effective but anything that makes the customer happy will shall take.


Title: Re: How does on-line compete with the VIP experience
Post by: STT on July 03, 2021, 07:35:14 PM
Quote
online casinos cannot equal that of physical casinos.

Seems like thats easily disprovable as online can achieve far higher efficiency on betting with lower overheads.   If somebody is rich enough to qualify as a whale they probably already have a nice house, surroundings maybe a pool and personally I'd rather not the hassle of going to them to be treated right when I already know what I like.  Online can just give more relevant kickbacks I'd imagine thats easier for them to do, they dont have the whole sideline confusion of running a hotel, big staff and resort style properties.   That could be nice on occasion but right now in an epidemic, how is that really attractive I'd rather keep a distance for another year and take my own holiday of my choosing with the winnings.  Only thing I'd miss is the food possibly, the resort casino has the top chef and ability to run something special in that way but again I can choose this myself also; all these things are run as distraction from your game and some work better without it.


Title: Re: How does on-line compete with the VIP experience
Post by: barbara44 on July 03, 2021, 09:53:55 PM
People have different preferences, due to the obvious limitations of online casinos in the sense that you are at your own home and not at their own installations the bonuses that you receive as being a VIP gambler are very straightforward, and while this is great for some there are others that prefer to feel important and be given free drinks, tickets to certain events and even something as simple as an attractive woman seating besides them, however even if you take that aside you can make some interesting networking in a physical casino if you are a VIP that you cannot do in an online casino and this holds value as well.
I guess you are right there might be some gamblers who want free drinks and a special lounge/lobby for them to play instead of a cash bonus directly. Not every gambler is aiming to win from the casino actually and some just want to feel VIP which I agree, is more possible in offline casinos than online ones.

But if my opinion was recorded, I would always want higher cashback and bonuses than those free drinks and special treatment.


Title: Re: How does on-line compete with the VIP experience
Post by: ene1980 on July 03, 2021, 10:29:52 PM
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
The experience is what makes the difference, it is like watching porn and actually doing it  :D it is such a huge difference. The atmosphere, the drinks and the girls are the ones that makes offline casino more interesting and if you are throwing huge amounts then people will stick to you will bees but in online casino you cannot expect girls sticking to you but some random strangers pinging you  :D.


Title: Re: How does on-line compete with the VIP experience
Post by: Shasha80 on July 03, 2021, 11:05:42 PM
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
The experience is what makes the difference, it is like watching porn and actually doing it  :D it is such a huge difference. The atmosphere, the drinks and the girls are the ones that makes offline casino more interesting and if you are throwing huge amounts then people will stick to you will bees but in online casino you cannot expect girls sticking to you but some random strangers pinging you  :D.

I have almost the same thoughts as you, it must be admitted that the atmosphere we feel at the physical casino is much more pleasant.
People who have often played gambling in Vegas can definitely feel an extraordinary sensation compared to just playing online gambling.
But people's tastes and pleasures are different, there are also gamblers who enjoy their solitude by playing online gambling and chatting
with random people. In the end it comes back to ourselves, but I believe many people enjoy gambling more with the VIP experience.


Title: Re: How does on-line compete with the VIP experience
Post by: Fortify on July 04, 2021, 03:24:19 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

You have to remember that the "VIP experience" is somewhat of an illusion and it is carefully calculated by offline casinos based on how much the player has been spending or usually spends. All of those "freebies" are actually paid for by the gambler over the term of their playing with a certain casino, sure you might get a little ahead here or there, but they know what the general outcome will be over historical metrics. Online gambling sites are much the same, the more you play and lose - the better chance you have of unlocking freebies because the casino knows that they only have to trigger you once to potentially make back their payout many times over.


Title: Re: How does on-line compete with the VIP experience
Post by: TheGreatPython on July 04, 2021, 05:16:53 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
I strongly feel that online casinos are offering much better rewards and perks as compared to offline gambling. I will share why I think so.
I have gambled offline in real life casinos and most of them will offer you a VIP lounge for playing but that's about it along with a few other added benefits but in online casinos, I get bonuses, VIP treatment through exclusive offers and I also get good rakeback which is actually missing from the offline casinos.


Title: Re: How does on-line compete with the VIP experience
Post by: Oilacris on July 04, 2021, 05:38:40 PM
We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
I strongly feel that online casinos are offering much better rewards and perks as compared to offline gambling. I will share why I think so.
I have gambled offline in real life casinos and most of them will offer you a VIP lounge for playing but that's about it along with a few other added benefits but in online casinos, I get bonuses, VIP treatment through exclusive offers and I also get good rakeback which is actually missing from the offline casinos.
Usually on vip on offline casinos does involve perks which are mostly talking about on players more leisure time which means they are getting benefits on getting those bonuses in terms of privilege as a VIP.

Unlike when you are comparing on bonuses which you can get on online which is mostly or particularly target out on giving out more perks which are mostly focusing into adding more bonus or chances for
players to have more in terms of winning due to those perks.

Actually this do really turns out on self preference when it comes to choosing which do fits out your interest but if were to choose then nothing beats out on physical ones. 8)


Title: Re: How does on-line compete with the VIP experience
Post by: Silberman on July 04, 2021, 07:32:35 PM
People have different preferences, due to the obvious limitations of online casinos in the sense that you are at your own home and not at their own installations the bonuses that you receive as being a VIP gambler are very straightforward, and while this is great for some there are others that prefer to feel important and be given free drinks, tickets to certain events and even something as simple as an attractive woman seating besides them, however even if you take that aside you can make some interesting networking in a physical casino if you are a VIP that you cannot do in an online casino and this holds value as well.
I guess you are right there might be some gamblers who want free drinks and a special lounge/lobby for them to play instead of a cash bonus directly. Not every gambler is aiming to win from the casino actually and some just want to feel VIP which I agree, is more possible in offline casinos than online ones.

But if my opinion was recorded, I would always want higher cashback and bonuses than those free drinks and special treatment.
And I have no problem with that, people have different preferences, if someone prefers cashback and bonuses that are more straightforward then that is fine in which case online gambling may serve them way better, but there are others that prefer the glamour that you get out of the physical casinos, after all this is a fantasy sold in almost any movie that takes place in a casino so people want to experience that even if it just for a day.


Title: Re: How does on-line compete with the VIP experience
Post by: mu_enrico on July 05, 2021, 03:00:50 AM
I don't think they (online and land casinos) are in competition since they serve different market and satisfy different needs. People go to online casinos only want to play privately (and cost effective ofc), not to socialize, drink, enjoy the scenery and stuff. Thus, the approach should be different if we want to satisfy online players. To increase the prestige of VIP online players, they can give digital items such as skins and weapons to be used in avatars, badge, reload/rakeback, special tournament, etc. I think it's enough and historically made online players feel their account has more worth.


Title: Re: How does on-line compete with the VIP experience
Post by: crzy on July 05, 2021, 03:45:32 AM
I don't think they (online and land casinos) are in competition since they serve different market and satisfy different needs. People go to online casinos only want to play privately (and cost effective ofc), not to socialize, drink, enjoy the scenery and stuff. Thus, the approach should be different if we want to satisfy online players. To increase the prestige of VIP online players, they can give digital items such as skins and weapons to be used in avatars, badge, reload/rakeback, special tournament, etc. I think it's enough and historically made online players feel their account has more worth.
Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them. Though some casinos are already back in operations, maybe some VIP players are still prefer not to go to casinos so the next question is how to keep them active? Giving items online might not be worth it for a rich people, casinos have to think for something else like guiding them on how to gamble online, and offer a service online. The marketing team of every casinos should work on this, or else VIP players wont be active again if the pandemic stays.


Title: Re: How does on-line compete with the VIP experience
Post by: Wexnident on July 05, 2021, 05:40:16 AM
Many casinos treat visitors to free alcoholic beverages because visitors under the influence of alcohol in most cases will lose all their money. In case a drunken player starts to rampage in the casino security is always a few tough guys who will throw the troublemaker out of the institution in a matter of minutes.
That's in the case for non-VIP though. I doubt that they'd do the same for VIP, hence why I was asking that most VIPs should have their own private rooms so that even if they rampage, the damage is at least contained and minimized to only inside the room. There's also the issue however of how they play games. Is there a dealer inside together with a few games? or maybe it's just a private lobby made for poker games that VIPs play with their friends or something, since honestly, VIPs would only use private lobbies if they had someone with them, and not with their alone, most of the time anw.


Title: Re: How does on-line compete with the VIP experience
Post by: madnessteat on July 05, 2021, 10:26:11 AM
That's in the case for non-VIP though. I doubt that they'd do the same for VIP, hence why I was asking that most VIPs should have their own private rooms so that even if they rampage, the damage is at least contained and minimized to only inside the room. There's also the issue however of how they play games. Is there a dealer inside together with a few games? or maybe it's just a private lobby made for poker games that VIPs play with their friends or something, since honestly, VIPs would only use private lobbies if they had someone with them, and not with their alone, most of the time anw.

Are you saying that the casino can't provide VIP customers with free expensive alcohol?

The main point when serving free alcohol is that after drinking it the thought processes are slowed down and the player is very often wrong in making the right decisions. VIP-client is able to lose much more in comparison with the amount of alcohol he drank.


Title: Re: How does on-line compete with the VIP experience
Post by: jostorres on July 05, 2021, 06:14:22 PM
The experience is what makes the difference, it is like watching porn and actually doing it  :D it is such a huge difference. The atmosphere, the drinks and the girls are the ones that makes offline casino more interesting and if you are throwing huge amounts then people will stick to you will bees but in online casino you cannot expect girls sticking to you but some random strangers pinging you  :D.
You are right and it's like expecting the same pleasure from watching a game and playing it yourself. I mean when you play at a real slot machine, anyone who has done it, knows how it feels and the thrill it has. Online casinos might be operating at a lower edge and provide much better bonuses and deals to the players but it's more like earning money to me than it is to have fun.

Nothing can come close to a real life casino experience but when the pandemic spread like fire, I played online casinos more than offline and I felt like although there's the fun element missing, I made good friends in chat and at times when I am not even gambling, I am talking to them on the casino and since I visit, I play a few games and it's a good experience overall.


Title: Re: How does on-line compete with the VIP experience
Post by: mu_enrico on July 06, 2021, 02:34:49 PM
Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.
Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.

Though some casinos are already back in operations, maybe some VIP players are still prefer not to go to casinos so the next question is how to keep them active?
If the restriction (or fear) can last long, they will get used to playing online, and some maybe start to see the benefit of online gambling, which is mostly convenience. How to promote convenience? I only know dedicated host/sales representative.


Title: Re: How does on-line compete with the VIP experience
Post by: semobo on July 06, 2021, 04:10:55 PM
Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.
Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.
But nowadays most of the rich people are making money from online, the internet changed the life style completely in the last 5 to 10 years even millionaires are born simply earning from internet world so the business people are not only rich nowadays who doesn't have enough time to spend online but others who spend their all time being online can simply open a tab and enjoy the same feeling.


Title: Re: How does on-line compete with the VIP experience
Post by: iv4n on July 06, 2021, 04:28:40 PM
Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.
Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.
But nowadays most of the rich people are making money from online, the internet changed the life style completely in the last 5 to 10 years even millionaires are born simply earning from internet world so the business people are not only rich nowadays who doesn't have enough time to spend online but others who spend their all time being online can simply open a tab and enjoy the same feeling.

Times are changing! As Semobo said, nowadays most of the rich people come from online businesses! That said, the majority of people enjoy online activities now more than ever before! I guess many people like land-based casinos more, but there are people who give advantage to online casinos, especially crypto casinos... like in my case! So this is probably a matter of taste, what someones prefer more... we can't generalize and put "rich people like to hang out in land-based casinos, and poor people are more for online", it's totally individual what someone like!


Title: Re: How does on-line compete with the VIP experience
Post by: milewilda on July 06, 2021, 10:35:23 PM
Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.
Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.
But nowadays most of the rich people are making money from online, the internet changed the life style completely in the last 5 to 10 years even millionaires are born simply earning from internet world so the business people are not only rich nowadays who doesn't have enough time to spend online but others who spend their all time being online can simply open a tab and enjoy the same feeling.

Times are changing! As Semobo said, nowadays most of the rich people come from online businesses! That said, the majority of people enjoy online activities now more than ever before! I guess many people like land-based casinos more, but there are people who give advantage to online casinos, especially crypto casinos... like in my case! So this is probably a matter of taste, what someones prefer more... we can't generalize and put "rich people like to hang out in land-based casinos, and poor people are more for online", it's totally individual what someone like!
Actually depending on someones preference or choice because there are people whom do really much like on experiencing physical perks and stuffs personally which means they do really
like to engage or experience it on a physical casino but of course it wouldnt count nor give you some perks that you could really get the same on online casinos.There are differences
between the two and if you do have experience on both offline and online then you can really tell on where they do differ and when your interest do much prefer offline then its your choice.
Competition about perks isnt really that much of a concern though.


Title: Re: How does on-line compete with the VIP experience
Post by: semobo on July 07, 2021, 06:18:12 AM
Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.
Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.
But nowadays most of the rich people are making money from online, the internet changed the life style completely in the last 5 to 10 years even millionaires are born simply earning from internet world so the business people are not only rich nowadays who doesn't have enough time to spend online but others who spend their all time being online can simply open a tab and enjoy the same feeling.
Every rich people have their own preference, some can spend time online while some are not because of their busy schedule, maybe those who are spending online are being guided by the professionals and most of the time, professionals are the one who are playing online. VIPs can still gamble on casinos if they have arrange a much stricter room for them, this is a common scenario even without pandemic, casinos can do this for now.
I don't think any VIP member hire someone who is having gambling as their profession and ask them to make money out of it, there are people who sponsor gambling professionals but for their advertisement purpose while VIPs are playing online by themselves which doesn't have any money making motive, they can afford huge amount so they are trying their luck.


Title: Re: How does on-line compete with the VIP experience
Post by: mu_enrico on July 07, 2021, 07:30:42 AM
Times are changing! As Semobo said, nowadays most of the rich people come from online businesses!
Yea, but it doesn't mean they will spend their free time online and not socializing. After working in front of the computer all day long, playing games online isn't as entertaining as going out and enjoy the nightlife. Land casinos often built on top of resort or nice hotel. It's more leaning towards tourism, where online casino is more towards gaming.

Every rich people have their own preference, some can spend time online while some are not because of their busy schedule
Yep, convenience (and cost) is still the strongest RTB for online casinos.

Anyway, none of you guys are crazy rich? Don't be shy to comment here. You know firsthand knowledge is more accurate lol.


Title: Re: How does on-line compete with the VIP experience
Post by: Obito on July 07, 2021, 10:39:15 AM
I think the online VIP experience relies more on rewards and stuffs that makes players keep on playing for a long time because online platforms don't have a physical space, they compensate by giving their VIP generous amounts of bonus. I think that it's much better than a physical casino VIP experience because most of the physical ones only offer free alcohol and a private space.


Title: Re: How does on-line compete with the VIP experience
Post by: iv4n on July 07, 2021, 11:17:53 AM
Times are changing! As Semobo said, nowadays most of the rich people come from online businesses!
Yea, but it doesn't mean they will spend their free time online and not socializing. After working in front of the computer all day long, playing games online isn't as entertaining as going out and enjoy the nightlife. Land casinos often built on top of resort or nice hotel. It's more leaning towards tourism, where online casino is more towards gaming.

It doesn't mean they will run to a party on top of some hotel after a hard day at work! Maybe they were in front of the computer doing important stuff, but I can't see that as the same as playing your favorite games on the computer after a long day at work, in our case some gambling game!

You missed to quote the rest of my comment:

... we can't generalize and put "rich people like to hang out in land-based casinos, and poor people are more for online", it's totally individual what someone like!

But if we are going deeper, we should consider other factors as well... It's not the same when someone is young and free, and when someone is older, have a family, and many other things to carry about!

As I said it's individual... we can't generalize! But if try to make some groups and their characteristics in one thing I am sure, you will always find exceptions! It's like a fact!



Title: Re: How does on-line compete with the VIP experience
Post by: imstillthebest on July 07, 2021, 03:31:58 PM
I think the online VIP experience relies more on rewards and stuffs that makes players keep on playing for a long time because online platforms don't have a physical space, they compensate by giving their VIP generous amounts of bonus. I think that it's much better than a physical casino VIP experience because most of the physical ones only offer free alcohol and a private space.
if you are alcohol lover you wont say that it was a bad reward and also if the alcohol is not a cheap brand .
having a private space is also fine because it allows you to relaxed and makes you focus more in your game .
for some of us that kind of offer can't be much appreciated but we could enjoy it better if the reward is in the form of cash  . If that's the case we can play in online casinos


Title: Re: How does on-line compete with the VIP experience
Post by: Silberman on July 07, 2021, 08:29:27 PM
I don't think they (online and land casinos) are in competition since they serve different market and satisfy different needs. People go to online casinos only want to play privately (and cost effective ofc), not to socialize, drink, enjoy the scenery and stuff. Thus, the approach should be different if we want to satisfy online players. To increase the prestige of VIP online players, they can give digital items such as skins and weapons to be used in avatars, badge, reload/rakeback, special tournament, etc. I think it's enough and historically made online players feel their account has more worth.
Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them. Though some casinos are already back in operations, maybe some VIP players are still prefer not to go to casinos so the next question is how to keep them active? Giving items online might not be worth it for a rich people, casinos have to think for something else like guiding them on how to gamble online, and offer a service online. The marketing team of every casinos should work on this, or else VIP players wont be active again if the pandemic stays.
I am not so sure how accurate is this idea that the rich payers do not spend much time online, after all the pandemic had a huge effect on the preferences of the people and many are not going to want to take the risk of going to a physical casino even if they have already taken the vaccine, also online gambling offers huge advantages over a physical one, due to space limitations the number of games offered in a physical casino is limited but an online casino can have hundreds or even thousands of different games and the rich people that are always looking for variety and excitement can find a game that suits their needs and wants.


Title: Re: How does on-line compete with the VIP experience
Post by: Hamphser on July 07, 2021, 08:44:10 PM
I don't think they (online and land casinos) are in competition since they serve different market and satisfy different needs. People go to online casinos only want to play privately (and cost effective ofc), not to socialize, drink, enjoy the scenery and stuff. Thus, the approach should be different if we want to satisfy online players. To increase the prestige of VIP online players, they can give digital items such as skins and weapons to be used in avatars, badge, reload/rakeback, special tournament, etc. I think it's enough and historically made online players feel their account has more worth.
Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them. Though some casinos are already back in operations, maybe some VIP players are still prefer not to go to casinos so the next question is how to keep them active? Giving items online might not be worth it for a rich people, casinos have to think for something else like guiding them on how to gamble online, and offer a service online. The marketing team of every casinos should work on this, or else VIP players wont be active again if the pandemic stays.
I am not so sure how accurate is this idea that the rich payers do not spend much time online, after all the pandemic had a huge effect on the preferences of the people and many are not going to want to take the risk of going to a physical casino even if they have already taken the vaccine, also online gambling offers huge advantages over a physical one, due to space limitations the number of games offered in a physical casino is limited but an online casino can have hundreds or even thousands of different games and the rich people that are always looking for variety and excitement can find a game that suits their needs and wants.
Depending on their interest because if you get used to physical casinos then your body and mind will really be longing to go back on where you had before when it comes to your gambling activity but this is actually a

matter of self preference because not all would be having that same interest and since they do have money then they will be finding out which do give out the best leisure time on them.

Doesnt matter if its online or offline because as long he do enjoy on what he's doing then that what matter the most.


Title: Re: How does on-line compete with the VIP experience
Post by: Silberman on July 10, 2021, 08:05:29 PM
I am not so sure how accurate is this idea that the rich payers do not spend much time online, after all the pandemic had a huge effect on the preferences of the people and many are not going to want to take the risk of going to a physical casino even if they have already taken the vaccine, also online gambling offers huge advantages over a physical one, due to space limitations the number of games offered in a physical casino is limited but an online casino can have hundreds or even thousands of different games and the rich people that are always looking for variety and excitement can find a game that suits their needs and wants.
Depending on their interest because if you get used to physical casinos then your body and mind will really be longing to go back on where you had before when it comes to your gambling activity but this is actually a

matter of self preference because not all would be having that same interest and since they do have money then they will be finding out which do give out the best leisure time on them.

Doesnt matter if its online or offline because as long he do enjoy on what he's doing then that what matter the most.
I agree that this is matter of preference but just as there are some rich people that may like to gamble again at physical casinos because all of the perks they get out of it, there is also the chance there are many others that got used to online gambling and that prefer to try many different games instead of playing the games they have been playing for years, to me it does not make a difference but since we are discussing the differences of VIP treatment on online and offline casinos then for those people it could be really important as casinos tend to cater to their best clients on the best possible way they can.