How does on-line compete with the VIP experience

[Mahanton]

Op, why do you think that VIPs aren't treated any better online as they get treated at physical casinos? There are higher rakebacks, some also provide lossbacks, higher bonuses, much better affiliate commission slabs, etc.

Many online casinos take care of their customers by allocating official managers to make those VIPs understand everything with ease. VIPs are also provided with contact numbers and online (social media) contacts of that manager to call them during given times and have any query resolved that arises in their mind. All that we get here, except there is one thing we don't get here to make us feel very much comfortable as a VIP gambler and that's those girls who come and sit near us in physical casinos to distract us.

People have different preferences, due to the obvious limitations of online casinos in the sense that you are at your own home and not at their own installations the bonuses that you receive as being a VIP gambler are very straightforward, and while this is great for some there are others that prefer to feel important and be given free drinks, tickets to certain events and even something as simple as an attractive woman seating besides them, however even if you take that aside you can make some interesting networking in a physical casino if you are a VIP that you cannot do in an online casino and this holds value as well.

Even without actual experience then you can really make out some difference between the two when it comes on how those treatment being applied as a VIP.Of course when you do deal with physical
then it would really be straightforward and  understandable that there are people whom do really like to cherish out their bonuses or treatment on that kind of way on where can be felt physically
which you cant really experience when you are a VIP on an online casino which you can really see it just simply using your own common sense.
Even myself would have the chance to be that VIP then i would much prefer on cherishing those treatment physically which would really be enjoyable and much way more better.

[barbara44]

The possibility of having a VIP treat as with the physical casino fir an Online casino platform is virtually zero. These treats comes with a comfort and relaxation zone amidst other intricacies from the opposite sex. There is no way you could feel this from a virtually coordinated system. If it isn't felt, it isn't enjoyable those, you would feel your funds running out pretty much, lol.

I can very well understand that physical casinos offer way more than an online casino in terms of special and exclusive experience but the online casinos are trying to match it because nowadays there are live dealer games and there are special rooms for high rollers where obviously more attractive dealers are present. I know it cannot match the real feeling of having a dealer in front of you though.

Online casinos are more focused on providing the players with virtual benefits such as bonuses while physical casinos are more focused on providing the player with exclusive physical experience. There is no feeling like watching the roulette spin in a real casino and no matter how realistic the online ones get, they cannot get close to that experience.

[harizen]

Online casinos are more focused on providing the players with virtual benefits such as bonuses while physical casinos are more focused on providing the player with exclusive physical experience. There is no feeling like watching the roulette spin in a real casino and no matter how realistic the online ones get, they cannot get close to that experience.

And that would end the discussion. It's obvious that we shouldn't think of the idea that the same VIP treatment on land-based casinos should also be the same on online casinos. They are running in a different environment and the purpose is also different.

I able to enter a casino before and just stepping on the door, it's already a different experience since it's not a thing that I can do regularly.

I'm totally fine with what online casinos give to their players. I never think even for an inch that it should be the same on how VIPs are treated on land-based casinos.

[RokokGudangGaram]

Online casinos are more focused on providing the players with virtual benefits such as bonuses while physical casinos are more focused on providing the player with exclusive physical experience. There is no feeling like watching the roulette spin in a real casino and no matter how realistic the online ones get, they cannot get close to that experience.

And that would end the discussion. It's obvious that we shouldn't think of the idea that the same VIP treatment on land-based casinos should also be the same on online casinos. They are running in a different environment and the purpose is also different.

I able to enter a casino before and just stepping on the door, it's already a different experience since it's not a thing that I can do regularly.

I'm totally fine with what online casinos give to their players. I never think even for an inch that it should be the same on how VIPs are treated on land-based casinos.

Yes, there is no need for argument as physical experience is no comparable to what is being experience online. For now, let us all just hope that we could have the chance to go back the way we used to live and do things again. This pandemic has cost quite a lot out of humanity and casino VIP experience is not exempted of that.

[Woodie]

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy.

I agree there is that personalized touch that these brick and mortar casinos have that make them better than playing online but in this modern age we live in,we need to move on.  And the fact that we have a pandemic that needs us not to socialize we are better playing from online casinos.

It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

It would be unfair to say that they dont try, afaik they do try to apply these loyalty programs but they just aren't effective but anything that makes the customer happy will shall take.

[STT]

online casinos cannot equal that of physical casinos.

Seems like thats easily disprovable as online can achieve far higher efficiency on betting with lower overheads.   If somebody is rich enough to qualify as a whale they probably already have a nice house, surroundings maybe a pool and personally I'd rather not the hassle of going to them to be treated right when I already know what I like.  Online can just give more relevant kickbacks I'd imagine thats easier for them to do, they dont have the whole sideline confusion of running a hotel, big staff and resort style properties.   That could be nice on occasion but right now in an epidemic, how is that really attractive I'd rather keep a distance for another year and take my own holiday of my choosing with the winnings.  Only thing I'd miss is the food possibly, the resort casino has the top chef and ability to run something special in that way but again I can choose this myself also; all these things are run as distraction from your game and some work better without it.

[barbara44]

People have different preferences, due to the obvious limitations of online casinos in the sense that you are at your own home and not at their own installations the bonuses that you receive as being a VIP gambler are very straightforward, and while this is great for some there are others that prefer to feel important and be given free drinks, tickets to certain events and even something as simple as an attractive woman seating besides them, however even if you take that aside you can make some interesting networking in a physical casino if you are a VIP that you cannot do in an online casino and this holds value as well.

I guess you are right there might be some gamblers who want free drinks and a special lounge/lobby for them to play instead of a cash bonus directly. Not every gambler is aiming to win from the casino actually and some just want to feel VIP which I agree, is more possible in offline casinos than online ones.

But if my opinion was recorded, I would always want higher cashback and bonuses than those free drinks and special treatment.

[ene1980]

It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

The experience is what makes the difference, it is like watching porn and actually doing it  it is such a huge difference. The atmosphere, the drinks and the girls are the ones that makes offline casino more interesting and if you are throwing huge amounts then people will stick to you will bees but in online casino you cannot expect girls sticking to you but some random strangers pinging you  .

[Shasha80]

It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

The experience is what makes the difference, it is like watching porn and actually doing it  it is such a huge difference. The atmosphere, the drinks and the girls are the ones that makes offline casino more interesting and if you are throwing huge amounts then people will stick to you will bees but in online casino you cannot expect girls sticking to you but some random strangers pinging you  .

I have almost the same thoughts as you, it must be admitted that the atmosphere we feel at the physical casino is much more pleasant.
People who have often played gambling in Vegas can definitely feel an extraordinary sensation compared to just playing online gambling.
But people's tastes and pleasures are different, there are also gamblers who enjoy their solitude by playing online gambling and chatting
with random people. In the end it comes back to ourselves, but I believe many people enjoy gambling more with the VIP experience.

[Fortify]

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

You have to remember that the "VIP experience" is somewhat of an illusion and it is carefully calculated by offline casinos based on how much the player has been spending or usually spends. All of those "freebies" are actually paid for by the gambler over the term of their playing with a certain casino, sure you might get a little ahead here or there, but they know what the general outcome will be over historical metrics. Online gambling sites are much the same, the more you play and lose - the better chance you have of unlocking freebies because the casino knows that they only have to trigger you once to potentially make back their payout many times over.

[TheGreatPython]

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

I strongly feel that online casinos are offering much better rewards and perks as compared to offline gambling. I will share why I think so.
I have gambled offline in real life casinos and most of them will offer you a VIP lounge for playing but that's about it along with a few other added benefits but in online casinos, I get bonuses, VIP treatment through exclusive offers and I also get good rakeback which is actually missing from the offline casinos.

[Oilacris]

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

I strongly feel that online casinos are offering much better rewards and perks as compared to offline gambling. I will share why I think so.
I have gambled offline in real life casinos and most of them will offer you a VIP lounge for playing but that's about it along with a few other added benefits but in online casinos, I get bonuses, VIP treatment through exclusive offers and I also get good rakeback which is actually missing from the offline casinos.

Usually on vip on offline casinos does involve perks which are mostly talking about on players more leisure time which means they are getting benefits on getting those bonuses in terms of privilege as a VIP.

Unlike when you are comparing on bonuses which you can get on online which is mostly or particularly target out on giving out more perks which are mostly focusing into adding more bonus or chances for
players to have more in terms of winning due to those perks.

Actually this do really turns out on self preference when it comes to choosing which do fits out your interest but if were to choose then nothing beats out on physical ones.

[Silberman]

People have different preferences, due to the obvious limitations of online casinos in the sense that you are at your own home and not at their own installations the bonuses that you receive as being a VIP gambler are very straightforward, and while this is great for some there are others that prefer to feel important and be given free drinks, tickets to certain events and even something as simple as an attractive woman seating besides them, however even if you take that aside you can make some interesting networking in a physical casino if you are a VIP that you cannot do in an online casino and this holds value as well.

I guess you are right there might be some gamblers who want free drinks and a special lounge/lobby for them to play instead of a cash bonus directly. Not every gambler is aiming to win from the casino actually and some just want to feel VIP which I agree, is more possible in offline casinos than online ones.

But if my opinion was recorded, I would always want higher cashback and bonuses than those free drinks and special treatment.

And I have no problem with that, people have different preferences, if someone prefers cashback and bonuses that are more straightforward then that is fine in which case online gambling may serve them way better, but there are others that prefer the glamour that you get out of the physical casinos, after all this is a fantasy sold in almost any movie that takes place in a casino so people want to experience that even if it just for a day.

[mu_enrico]

I don't think they (online and land casinos) are in competition since they serve different market and satisfy different needs. People go to online casinos only want to play privately (and cost effective ofc), not to socialize, drink, enjoy the scenery and stuff. Thus, the approach should be different if we want to satisfy online players. To increase the prestige of VIP online players, they can give digital items such as skins and weapons to be used in avatars, badge, reload/rakeback, special tournament, etc. I think it's enough and historically made online players feel their account has more worth.

[crzy]

I don't think they (online and land casinos) are in competition since they serve different market and satisfy different needs. People go to online casinos only want to play privately (and cost effective ofc), not to socialize, drink, enjoy the scenery and stuff. Thus, the approach should be different if we want to satisfy online players. To increase the prestige of VIP online players, they can give digital items such as skins and weapons to be used in avatars, badge, reload/rakeback, special tournament, etc. I think it's enough and historically made online players feel their account has more worth.

Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them. Though some casinos are already back in operations, maybe some VIP players are still prefer not to go to casinos so the next question is how to keep them active? Giving items online might not be worth it for a rich people, casinos have to think for something else like guiding them on how to gamble online, and offer a service online. The marketing team of every casinos should work on this, or else VIP players wont be active again if the pandemic stays.

[Wexnident]

Many casinos treat visitors to free alcoholic beverages because visitors under the influence of alcohol in most cases will lose all their money. In case a drunken player starts to rampage in the casino security is always a few tough guys who will throw the troublemaker out of the institution in a matter of minutes.

That's in the case for non-VIP though. I doubt that they'd do the same for VIP, hence why I was asking that most VIPs should have their own private rooms so that even if they rampage, the damage is at least contained and minimized to only inside the room. There's also the issue however of how they play games. Is there a dealer inside together with a few games? or maybe it's just a private lobby made for poker games that VIPs play with their friends or something, since honestly, VIPs would only use private lobbies if they had someone with them, and not with their alone, most of the time anw.

[madnessteat]

That's in the case for non-VIP though. I doubt that they'd do the same for VIP, hence why I was asking that most VIPs should have their own private rooms so that even if they rampage, the damage is at least contained and minimized to only inside the room. There's also the issue however of how they play games. Is there a dealer inside together with a few games? or maybe it's just a private lobby made for poker games that VIPs play with their friends or something, since honestly, VIPs would only use private lobbies if they had someone with them, and not with their alone, most of the time anw.

Are you saying that the casino can't provide VIP customers with free expensive alcohol?

The main point when serving free alcohol is that after drinking it the thought processes are slowed down and the player is very often wrong in making the right decisions. VIP-client is able to lose much more in comparison with the amount of alcohol he drank.

[jostorres]

The experience is what makes the difference, it is like watching porn and actually doing it  it is such a huge difference. The atmosphere, the drinks and the girls are the ones that makes offline casino more interesting and if you are throwing huge amounts then people will stick to you will bees but in online casino you cannot expect girls sticking to you but some random strangers pinging you  .

You are right and it's like expecting the same pleasure from watching a game and playing it yourself. I mean when you play at a real slot machine, anyone who has done it, knows how it feels and the thrill it has. Online casinos might be operating at a lower edge and provide much better bonuses and deals to the players but it's more like earning money to me than it is to have fun.

Nothing can come close to a real life casino experience but when the pandemic spread like fire, I played online casinos more than offline and I felt like although there's the fun element missing, I made good friends in chat and at times when I am not even gambling, I am talking to them on the casino and since I visit, I play a few games and it's a good experience overall.

[mu_enrico]

Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.

Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.

Though some casinos are already back in operations, maybe some VIP players are still prefer not to go to casinos so the next question is how to keep them active?

If the restriction (or fear) can last long, they will get used to playing online, and some maybe start to see the benefit of online gambling, which is mostly convenience. How to promote convenience? I only know dedicated host/sales representative.

[semobo]

Rich people don't spend too much time online, this is a big challenge to casinos to keep the VIP players from staying with them.

Agree, that's why I said they belong in the different market. If the goal is to move VIPs from land casinos to online, I don't think it's possible in the short run. It's like forcing people who like smoking tobacco to smoke e-juice.

But nowadays most of the rich people are making money from online, the internet changed the life style completely in the last 5 to 10 years even millionaires are born simply earning from internet world so the business people are not only rich nowadays who doesn't have enough time to spend online but others who spend their all time being online can simply open a tab and enjoy the same feeling.