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Author Topic: How does on-line compete with the VIP experience  (Read 736 times)
imstillthebest
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June 16, 2021, 03:36:20 AM
 #21

i dont have any idea on how vip treatement work in offline casinos because i havent been a vip there and i think the requirements is much higher than the online gambling because i can easily get the vip status online with a few waggers .
every online casino has some similarity in their vip like increasing rakebacks and bonuses but a few offer superior benefits and i think they better than what offline casino offer .
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June 16, 2021, 03:58:31 AM
 #22

It can't be argued that the fun in off-line casinos can't be replaced with the on-line casino ranging from the VIP treat to the lively fun associated with the arena. Online casino brought in lots of limitations and has made many loose interest in off-line casinos except for a few with offline gambling passion so many has gone digital taking up their bets from their devices but in all I still feel there is something in offline gambling you can't really get from the comfort of your online casinos

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June 16, 2021, 06:28:43 AM
 #23

All they could do now is give bonuses.
It's not the same experience as physical casinos but it's still perks. One wish that I want is the availability of other spreads to VIPs only.
One example is they put +5 +6 +7 to spreads of sports gambling, that's the limit. What if there will be more options for VIPs?
In that way, it may also look appealing to gamblers to grab the VIP program giving them a wide selection of bets.
No one is forcing them, it's a good promotion only.
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June 16, 2021, 06:45:16 AM
 #24

I think creating a solution to a lower amount of withdrawal fees can equate the feeling of being treated nicely when you're playing on land based casino.
I like this idea as well but instead of lowering the fees they should just make it free and maybe have it in a form of a coupon or code so it's limited.

All they could do now is give bonuses.
It's not the same experience as physical casinos but it's still perks. One wish that I want is the availability of other spreads to VIPs only.
One example is they put +5 +6 +7 to spreads of sports gambling, that's the limit. What if there will be more options for VIPs?
In that way, it may also look appealing to gamblers to grab the VIP program giving them a wide selection of bets.
No one is forcing them, it's a good promotion only.
Imo this is a bad idea because why bother unlocking those spreads when you can get the same alt spreads on other sportsbooks that doesn't require wagering.

Instead of limiting the markets a better alternative would be to offer them some type of odds boost to reduce the juice, kind of like how sportsbet does it with their sportsbook.

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June 16, 2021, 08:08:27 AM
 #25

Online casino has changed the order of the day since most gamblers now gamble from the comfort of their homes and offices. I think only a few gamblers who has lots of time outside their daily routine still visit the regular offline casino and maybe the few ceremonial and titled gamblers who gets VIP treat might still flaunt the offline casinos as well. But generally a whole lot changed after the outbreak of covid and series of changes to life activities took place most people now prefer the online casinos since it's more convenient with direct access.
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June 16, 2021, 08:35:31 AM
 #26

They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
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June 16, 2021, 08:51:19 AM
 #27

Online casino has changed the order of the day since most gamblers now gamble from the comfort of their homes and offices. I think only a few gamblers who has lots of time outside their daily routine still visit the regular offline casino and maybe the few ceremonial and titled gamblers who gets VIP treat might still flaunt the offline casinos as well. But generally a whole lot changed after the outbreak of covid and series of changes to life activities took place most people now prefer the online casinos since it's more convenient with direct access.

Since the pandemic of human life began to change, many activities were carried out online, including gambling. Now with the many gambling
platforms available online, it is easier for gamblers to play from home. Playing gambling like that is much more effective and efficient than having
to play gambling at an offline casino, which may cost more. VIP services provided by offline casinos are now difficult to attract the attention of
gamblers, because playing gambling at home is more comfortable. Because we are free to smoke or drink alcohol without having to spend a lot of money.

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June 16, 2021, 10:35:12 AM
 #28

They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money. With a VIP badge, maybe we can get more bonuses, but that will depend on our habit of playing gambling because some people do not care about VIP or regular as they only want to play gambling. But maybe the physical casino will also give more to their VIP members as we do not know what they will do with their VIP members. But both online and offline casinos will make sure they can satisfy their members.



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June 16, 2021, 12:05:35 PM
 #29

I don't know about the VIP experience at land-based casinos honestly. So, can't comment on that besides getting free drinks and maybe snacks. Which is okay, but as some of you suggested, free alcohol can lead to massive losses. That's why I don't quite believe they serve it because they love their customers or because they are very generous.  Grin

I know about VIP rewards at online casinos. I'm actually always extra interested in VIP and loyalty programs as many operators try to come up with new staff there to remain attractive to returning customers.

My experience so far has shown that the most common ones are:
Free spins
Birthday bonuses
Playing chips
Higher withdrawal limits
Lower banking fees
Cashback on losses

These are standard perks and they are okay, especially free spins without or with low wagering.

However, some operators also used to organize VIP events, tournaments, etc. That's something really cool as VIPs would get exclusive invitations and the chance to hang out with out VIPs. I haven't experienced this, but if anyone has it would be cool to share their experience. To me, it sounds attractive and interesting.

Also, I've noticed some casinos that have like their own shops, where you can get stuff with loyalty/VIP points. Like EnergyCasino (THIS IS AN AFFILIATE LINK - https://goodluckmate.com/casino/energycasino) has EnergyShop. You can buy free spins with 1x wagering, which is pretty good in my opinion. But there are also other casinos where you can get gadgets and other awesome products. In this regard, I think online casinos can be more creative. And it's easier I guess to get a VIP status here because how many times can you go and gamble in Vegas unless you live there. But with online casinos, you can be a truly loyal customer and then reach the level where you are entitled to perks.

It's obvious that the casino experience one gets in real life can't be recreated (at least not yet). Still, when it comes to perks, I don't really think that online casinos are far behind land-based gambling facilities. If you are a casual player that regularly spends cash on gambling but doesn't care about the real-life pampering, I think you'll be just fine at online casinos.

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just_Alice
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June 18, 2021, 10:59:07 PM
 #30

I have found that numerous gambling casinos also treat their regular customers very nicely. However, I can't really compare with physical casinos, as I only attended those several times, I mostly gamble online. Online casinos offer many treats like free rolls, free tickets to different tournaments, discounts, various bonuses. If I didn't read your post I would've thought that online even offer more to regular customers, than offline, and that would be explainable because online they have a record of your visits, bets, they can accurately evaluate how often a customer you are and how much money do you spend there.
Yes, they can't put you in a VIP room and don't bring champagne, but treats in the form of bonuses and special offers are even better if you ask me.
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June 19, 2021, 08:37:51 AM
 #31

Yes, they can't put you in a VIP room and don't bring champagne, but treats in the form of bonuses and special offers are even better if you ask me.
They'd probably receive the same rewards (or maybe better) since there are different ways on how rewards can be calculated and afaik house edge is higher on physical casinos.

However, some operators also used to organize VIP events, tournaments, etc. That's something really cool as VIPs would get exclusive invitations and the chance to hang out with out VIPs. I haven't experienced this, but if anyone has it would be cool to share their experience. To me, it sounds attractive and interesting.
I also don't have any experience on this but I remember sportsbet used to do this stuff where they'll put up cool events and send their vip players out to one of the biggest football matches. Iirc buwaytress was one of the lucky guys that received an offer but I forgot which event though.

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June 19, 2021, 09:06:58 AM
 #32

They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money. With a VIP badge, maybe we can get more bonuses, but that will depend on our habit of playing gambling because some people do not care about VIP or regular as they only want to play gambling. But maybe the physical casino will also give more to their VIP members as we do not know what they will do with their VIP members. But both online and offline casinos will make sure they can satisfy their members.
Offline or online then both gambling businesses would really be mindful on how they would be giving out importance into their big spenders or simply with VIP's and there might be some huge difference about implementation of perks like offering drinks and other bonuses and incentives on where we cant experience when we do play online but there are also perks on vip in online casinos which are far more great than on a physical one so its a matter of preference because not all would really be having on the same preference on where they should play.Thing here is that they do consider out on giving
importance.

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June 19, 2021, 11:54:05 AM
 #33

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

In most of the casinos the VIP members do get amazing customer service and when we are talking about the casinos who are working online, I do think that for the VIP members they definitely get some benefits like : participating in various draws, VIP club , discounts, cash backs etc ... Which is equivalent to the casino players giving you free coffee or drink 🍷, sometimes free stay at the hotel . I think the cash back is more than enough in theory but when we talk about the treatment it is for sure amazing in both the online and the offline casinos but would surely feel more royal in an offline one.

But then again I am not a  VIP in any casino thus I do not think I can evaluate the whole experience, is someone who is a VIP answer this question ⁉️


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June 19, 2021, 02:08:35 PM
 #34

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
Most of the online casino does have a VIP program where high rollers and those who spend a lot on the casino are rewarded very fairly. Though most of the rewards are always in crypto such as free coins or cashback. Each casino has their own way of giving back to their users. If you look at cryptogames VIP program, you will see that they are rewarded with free coins, faster bet speed, exclusive badges, vouchers and they also enjoy lower house edge. Don't you think having permanent lower house edge is better than getting cashbacks?

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June 19, 2021, 04:16:12 PM
 #35

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

Obviously those people cant get the same VIP experience as it was physical in nature but online casinos have their own VIP experience in the form of premium memberships.
The premium members get their own benefits and rewards which the normal users don't get.
At the same time the premium members also have to pay their fees to get those premium services.
So yeah, online casinos do have their own VIP experience.

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June 19, 2021, 04:38:04 PM
 #36

They are open 24/7 compared to some physical casinos plus online gambling sites have more promos and freebies compared to casinos that only offers free alcohol if you are a VIP, which is bad for the health and you also get the VIP treatment that you deserve in online gambling.
I prefer to get more promos and freebies than free alcohol because that can make us drunk and we will not know if we already spend too big money. With a VIP badge, maybe we can get more bonuses, but that will depend on our habit of playing gambling because some people do not care about VIP or regular as they only want to play gambling. But maybe the physical casino will also give more to their VIP members as we do not know what they will do with their VIP members. But both online and offline casinos will make sure they can satisfy their members.
Offline or online then both gambling businesses would really be mindful on how they would be giving out importance into their big spenders or simply with VIP's and there might be some huge difference about implementation of perks like offering drinks and other bonuses and incentives on where we cant experience when we do play online but there are also perks on vip in online casinos which are far more great than on a physical one so its a matter of preference because not all would really be having on the same preference on where they should play.Thing here is that they do consider out on giving
importance.
Yes, each casino, offline and online, will serve their VIP members as a king and will never make them disappointed. They can give so many things that will make their VIP members come many times in the next few days because the casino knows that the VIP members will spend so much money. The offline can give drinks, food, and other things such as bonuses to their members. The online casino will provide a special room to their VIP members and that will not give to their regular members or gamblers who are not qualified with their membership. Maybe many more that the casino will provide to their VIP members, which we do not know because I am not one of them.



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June 19, 2021, 05:28:37 PM
 #37

Perhaps they are not very distant in reality from what they both offer, that is, the offline vip deal has its advantages but the online one also has them, in fact, depending on the casino, these two types of deals coexist.

Nowadays, traditional casinos have their variants online so if it is for the offline vip treatment, it is only enough to get certain vip levels to qualify for the offline treatment.

In fact, it is about getting the right casino to find that special vip treatment, in fact a highroller does not put money in a casino just for the fact of playing, the vip treatment is part of that global benefit that as a player must have in relation to size of your wager.

In conclusion he would say that it is easier to obtain those vip benefits or special treatment from vip casinos via online casinos that are connected to physical casinos (offline) is the trend.

In the world of online poker there is a lot of this style of treatment, thousands of online games a year and then there are offers according to your level of traveling and enjoying a few face-to-face games in the best casinos in the world, in five star hotels and even with all expenses paid and even some cases includes an exclusive assistant during your stay.

Then online casinos must include in their levels or at least have some type of promotion that includes the experience of being in a traditional casino, at least exchanging some type of utility token for trips to the best casinos in the world.

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June 19, 2021, 05:43:30 PM
 #38

...
The premium members get their own benefits and rewards which the normal users don't get.
At the same time the premium members also have to pay their fees to get those premium services.
...

Becoming a VIP means you are wagering huge amounts of money... and when you are doing that you became a valuable customer! Of course, the online or offline casinos will try to keep those customers!

I wish to focus on something else you said: "premium members get their own benefits and rewards"... That cost money! So online casinos can give you some money for playing, a special table for you, girl/girls dancing around, free drinks... and all that cost money! Offline casinos can offer you something else... cash/loss back, or whatever back there is...some crazy bonuses with low wager requirement...
Basically for VIP casino has to spend money! How much money they are willing to spend on this depends on casino management! Some casinos are willing to spend more to attract high rollers, others don't care a lot about that! There're many different examples around!
All in all, it's nice when your wagering can bring you benefits in the short or long run!

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June 19, 2021, 07:23:08 PM
 #39

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?
It is going to be very difficult for online casinos to ever come close to the treatment you get when you go to a casino that is not online, even if you are given bonuses and some money back this is never going to compare to the meals, drinks or even rooms that you can get in a casino, also one of the great things about regular casinos is that you can get those kind of things even if you are not a VIP, if you have a good day the casino does not want you to leave to find a place to eat so they pay for your food so you can keep gambling at their establishment.



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Joca97
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June 19, 2021, 07:34:34 PM
 #40

We all know that off-line casinos tend to take very good care of their most valued clients, that is, those who spend large sums and are more or less loyal to an specific place. Freebies, guest experience managers at their service and any other amusement they fancy. On-line is much more difficult in that sense and sometimes I also wonder what can be done for a more personalised experience on these.
It may not be possible to reach the same level as the physical casinos, but what would you like to have on these that would make you feel better treated?

Online casinos give a lot of VIP bonuses and cashbacks . It cannot be compared to when you go to vegas and bet big. But still from your house you can get good bonuses but you need really big to bet. Mostly online casinos give you levels and after each level your bonuses increase
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