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I'm from the states and have been using a betting website to do some light sports betting. They do not allow US citizens and so I used a VPN to gain access. They only require an email address to create an account, and no KYC unless you want to buy crypto directly from them. I will not name the site for various reasons.

Anyways, sometimes I try to login to the site before setting my VPN and it simply tells me I'm in a restricted area. Never had any issues though, I just flip on the VPN and all good. I've been using this site for about 2 months now. Today I logged in and and it was requesting I input my phone number to proceed. It said I can withdraw funds but services were restricted until I enter my phone number. So I created a fake number from Hong Kong, and entered it in. It sent me a code and I entered it. Little did I know Hong Kong  is also banned from this site (I know I know, I was just in a hurry to place a bet). Now my account is locked and they will not allow me access to even withdraw until I go through full KYC.

I have about $1,200 of BTC in there, nothing crazy. If I KYC myself they will simply say I broke their TOS and lock me out forever (I did the research on this already). KYC consists of ID, recent bills, and photo of yourself holding ID. The only piece of information this site has on me is an email address.

I have friends who have friends in other countries. Some of those friends of friends live in impoverished countries. What's stopping me from using them to KYC my account and then giving them a piece of the stuck funds? I would only need to gain access to retrieve the funds and would not continue to use the account or website.

Is this a good idea and do you think it will work? Worth the $1,200? My only hesitation at this point is asking the friend and they go through the hassle but then it goes sideways and still do not gain access to my account.

I doubt you will succeed in this attempt. You can do it nonetheless. I think it would still be worth it to try. In fact even the one who would do the KYC would also think it is worth it even if it would go unsuccessful and he won't be receiving anything. You mentioned you've got friends of friends who are living in impoverished countries. Even if you give them the $200 of your $1,200, it must already be worth trying for them. Or perhaps you might want to give a little for the effort even if the KYC fails.

More likely it will fail. Your real IP is already detected. When you switched to a VPN, you're probably caught using it. That's another violation. And then all of a sudden, you will be detected logging in from another country and submitting KYC from there. All of these are definitely red flags in their system.

You should move this topic on gambling discussion board because this topic is related to casino with Bitcoin involve. Move it on this board https://bitcointalk.org/index.php?board=228.0.

The casino will just use it against you in case you KYC using other person identity because they will detect the change of IP once your friend login your account to do it. Can you exposed the name of the casino so that we can help you to raise concern to them if ever they have an official account here. Overall your case is very crucial because you didn't read there ToS before you play. This is the common way of Casino to get free money from there user that playing on restricted country and using VPN to dodge it.

Does your 1200$ worth of Bitcoin is came from winnings? Because Casino always use this reason incase players won.

Well from the looks of it, you have violated their TOS so that's ground for your account to be banned.
But the thing is that you have money there so their is the issue. I doubt though that you can get your money back for the simply fact, as I have said previously, there is a violation on your part. So sorry to burst the bubble for you, but chances are slim that you will get your $1,200.

My bad, I'm new here and was looking for the right board. Not sure how to even move it? repost?

I hessite to add their name because if they are on here I'm pretty use it's an automatic TOS violation and then I'm 100% screwed.

I've deposited around $400 and withdrawn about $1,800 so far, with $1,200 still in the account. Yeah so that's all winning money in there...

So you think their just bullshitting me with this KYC request to unlock my account? Why not just tell me I violated TOS and be done with it? So they want all my info and then still lock me out?

Because you will be in a rage if they tell you there is nothing you can do anymore and your money is theirs. So giving you at least a tiny glimpse of hope will make you breathe and chillax. Anyway once you give your KYC, there is no turning back and they will know you for sure and learn where you are from and exactly your address.

So if you are so sure that you are tracked already and your IP address is known to them, I guess you already lose that $1200. Making your friend's friend do the KYC for a reward is worth trying since you are already in this stalemate situation. But don't get mad when your friend's friend also doesn't give you anything.

That makes sense. Guess I'll just have to restart, was having a lot of fun with that $.

Anyone know when we will get a web3 sports betting site? Are we still years away? Login with metamask, no email, all smart contracts. I thought this would be here by now in 2022. Sounds like a gold rush but there must be good reason why it's not here yet.

Sandboxcasino.io, their thread: https://bitcointalk.org/index.php?topic=5384549.0
Owl.games, their thread: https://bitcointalk.org/index.php?topic=5378280.0
Bitcasino.io, their thread: https://bitcointalk.org/index.php?topic=4541166.0

The number 1 and 2 is new gambling site but I think it is good newcomers gambling site. You can search for the other casino by yourself on Gambling (https://bitcointalk.org/index.php?board=56.0) board because there are many more exciting gambling sites on that board that you can use to gamble and I think you should move your thread to the Gambling board since this belongs on that field.

But no matter what the site, you should read the reviews from members so you do not get the same experience as before.

If I remember correctly, there are accusations like this in the past wherein the user was not able to get his funds back even if he submitted his KYC.

And even if you used other documents, maybe they will still deny your refund and reentry in their platform. So yeah, the best thing to do is move on, it looks like you are a big bettor so you can cover that funds and win again, best of luck!!!

Even if you asked someone else from an unrestricted country to withdraw the funds for you, the casino will remain doubtful of the documents because you already used a phone number from a restricted country.

You clearly said it here:

Betfury.io, their thread https://bitcointalk.org/index.php?topic=5276159.0

Test all platforms with small amounts first.

You might want to check if withdrawals are reviewed manually before released or not.

If someone in a non-restricted country fills out KYC (your mule) and is confronted with evidence of logging from a restricted country, they simply say "I was travelling and logged in at a friend's house".

If they say "you are using a different device", the mule says "I got another phone" or something reasonable.

Just have your story ready. But be prepared for the mule to take all your funds, or demand more than you initially bargain for. In which case, you could consider asking for collateral, though the mule might then think they are being scammed.

Just use common sense, plan and rehearse.

You can see the move button on the bottom left of your thread besides the lock topic button. Your case is a common scenario here even some well known Casino has case like this which I will not disclose too. You can just use the forum search bar for the same topic you are encountering. They will not ask for KYC if you are losing huge money but they will enforce it once you are taking away money from them, I suggest you to don't do KYC because you will just risk your identity in exchange for them to point out your violation.

Gambling sites can have KYC requirement by default or in their Term of Service, you will get some points about additional/ advanced KYC requirements in case their sites detect suspicious things on your account.

Of course, if you are cheating their casinos, nothing to complain. However, if you are not cheating, you still don't know when they suddenly pull KYC card against you. So in crypto, people advice that not your keys, not your coins. Don't trust any site, any service and leave your capital there.

This is exactly the right thing to consider when you are about to send all your crypto assets to 3rd party wallets which they can have total control of your altcoins whenever they want. This has happened before and it will gonna happen again because when you see in the scams and accusations board, every year someone is posting about their funds being held in the crypto sports betting site. To avoid this thing to happen, you need the necessary requirements to validate your claim by getting all the details they've asked you for.

Ha, didn't know the other person is called a "mule." But yes, I was thinking about this. Technically I can come up with some clever rebuttal I can feed to my mule counter to all their accusations and there is no way for them to disprove it. But in the end I think they will simply give me some BS automated reply saying I broke ToS.

Also, can't I simply get KYC docs from my mule and submit them myself? My mule would not even need access to the account. But the mule must have trust in me to be dealing with their personal info, and a promise to receive payment.

Anyway, it all seems like too much of a hassle and the odds seemed stacked against me. Learned my lesson here.

Did they make you agree to their terms of service? Then yeah, you broke their terms and they now have the rights to confiscate your funds but most casino usually don't do that. If they see they are from a restricted country, they let them withdraw and then closes their account. $1,200 isn't a small amount. Try to recover your funds. Like you said, tell one of your friends to verify the account on your behalf and give him part of your coins as a reward for helping you.
But if account trading is also against their terms of service and they somehow know that you did that, they probably will never return your funds.

With this fact the casino will not give the rest of your funds because you have violated the ToS, and in fact you do not experience losses only the rest of the winnings you can not withdraw, if they have a live chat maybe you can explain in detail and who knows they will let you withdraw the rest of the funds after that forbid you to bet at this casino.

(have reported to moderator to move this thread to the proper board)

What was so hurry for you at that time that you did not care to see which countries are accepted by the site and then entered the hong kong number which was not allowed by them. You may have missed the bet but you could have saved your money and account.

For now, try to do whatever you can to recover your account and then withdraw your funds. Its never advisable to play at gambling sites using VPN because the site can anytime stop your withdraw and ask for KYC as they did in your case.

Is this site honest? And you withdrawal from it before?
Many sites require identity verification and some hidden terms of service to scam users so make sure that they are a real service and that they do not want users from the United States due to the complexities of laws.


The idea will succeed if they can log in with the same IP address and cookies, but if that site is sufficiently developed (I doubt it), it will not work.
In general, you are now in violation of the terms of use, and therefore be careful in the next steps.

For asking the help from other people you have to not hurry this time and have to fully know that the person whom help you are asking is fully trusted. If you are fully satisfied with the trust of that person then ask him to recover the funds for you.

You can also do contact with them when you visit any other country any time. When you are in any other country which is not restricted and you contact with them they will find you with that IP and you can ask them to change your phone number and tell them that now you will use this number. You can discuss further details about your shopment to other country they will allow your account.

Up to this point, if your identity is on the banned list you should admit you have broken the rules. And lucky if you have withdrawn $1.8k which is not legally your right. Actually you are free to try to withdraw that $1.2k as long as the legal consequences are at your own risk. The problem is you want to involve other people from other countries, so you have to explain the risks first instead of you offering your friends part of the money.

I suggest you don't proceed with withdrawing the remaining funds. Verification involving the identity of another person is too risky.

When legal issues or attached situations is on talks then i doubt that any of his friends or other people would really do that thing for the sake of some amount of money.
You should really mind off the risks once everything get busted and you would really be facing more or serious problem after wards.I do agree into that suggestion
on not to try out to withdraw the remaining amount but i couldnt blame because not all would really be taking lightly of this amount which it might really be
big for someone which isnt enough for them to ignore.

Sadly you already broke their terms and conditions by using VPN and fake numbers. Though if found someone to do KYC the phone number would be an issue again. Because the phone number you provided is from a restricted country. When you are using gambling sites read their terms and conditions. Violating that would lead to a loss like now. Often gambling sites look to eat your money, so they detect your violation somehow and wouldn't help you in these conditions. But if they are fair enough then likely there is hope. Otherwise hard to withdraw from there.

The number that you put must the number of the country that you use on your VPN but you have entered a number from a different country because your in a hurry. It is your fault anyway. Lesson learned here is do not rush things especially if you know that your already in a risky situation.

The amount is not a big deal for you so why bother your friends? But, if you are sure that this trick would work and your friend will be safe from any risks then go on. Just give something to your friend after finishing the deal. Some sites allows VPN and if this is one of those sites then you should not be afraid of, just tell that you accidentally input a wrong country code.

Once you do violate sites terms then dont expect that you would likely able to get your funds back, if it does then your lucky yet giving out reconsiderations would really vary on sites decision if
they would give out some second change or would totally eat up your money.You dont have rights to whine or sue them out because on the time that you had made out registrations then it does
means that you do able to agree sites terms and since you had violated out something then its just right on whatever actions they would made.

This is not about if you give full KYC you'll get your $1,200 but this problem is about you're broking their rules and you need carefully to read their TOS against the penalty of broking their rules, if they stated they reserve the right to terminated your account including your funds... your KYC will be useless. Probably you can do research about am accusations of sports betting site you mentioned above, probably there's similar story and you can see how the sites handled it.

Have you checked the site if they are allowing people to use VPN? because if not(and I am certain it is) then you are truly in trouble here because you violated their Terms of Service/condition.

you can perform here but the thing is that are you sure they will going to give you the funds or will run with it since you cannot come to hunt them for that amount , remember in Online you cannot trust everyone specially someone you meet over internet.

Yes, this is the latest trend with most of these new casinos...

1. They start by allowing EVERYONE to join, without any KYC requirements.... because they are building their Bankroll.

2. When they large enough and they have a big Bankroll, they simply implement KYC requirements to go legit and they piss on non-KYC users.

You run the risk that you might lose ALL the money by using someone in foreign countries, because these casinos run logs and they can see what the IP addresses were, before you verified your account and now suddenly someone from a "legit" country signs on with a different IP to verify.

Also, the "friends" in that other country might run with your money. (So I hope you trust them)  ::)

Sad reality. Casino is your friend if you keep losing money to them and allow multiple deposit without any problem on KYC but once you're gonna withdraw money from them, They will pull out this well known trick and use There ToS against there user so that they will not have any problem about legality since its written on there terms that user agree during registration process.

Well, I believe my recommendation is to give it a shot or to contact customer service. You have a very slim chance of getting your money back because it is against their terms of service, so your money is gone for good. What you should do now to give yourself some peace of mind is try to contact the support and explain the situation. We don't know if they allow it, but we'll try using a VPN to bypass their security, but if they do, it will only last a week before you're banned. So try to contact them via message and tell them the truth.

Since you are only asking for 12 hundred dollars amount , and I'm sure this is not that big for you as from States , then why not gamble to let that friend of your friend to present KYC for you? then split the funds in 3 equal parts and give them the 1 part as service fee(that will cost you at least 400$ ) but it is best than being caught of cheating as I believe that gambling site does not allow players not just from US but also to use VPN.

from what you said you made a good profit on this site, and from what i read your situation can't be fixed, because you used a phone number from a restricted country, what you should do is forget that $1200 and look for a site that is in accordance with your country and start playing. your luck in this case is that you came out with a profit, it would have been worse if you had come out with a loss

In this case, if the gambling site refuses to pay, no one can call them scam and unfortunately they have the rights to not return the funds.  We need to comply the site rules and if we bypass the restrcitions using vpn or any other fake verficatin metods, there is  a risk of losing money in case the sites get to know about it.
If sites require KYC, then never use VPN to by pass the restrictions only becasue your country is banned. Why it is so important to play at the banned sites when lots of other legit sites are avaiable ?

I would refrain giving it a try. If he do something like what he's planning and the casino finds it out then there's more trouble to his money. It's better for him to talk seriously with the customer service and be outright on what has happened.
Things can be done peacefully if it's being made through talks and I think that the casino will spare him as it is his fund and didn't came from nowhere. There's a chance that he'll be given consideration.

I think that reason is reasonable and acceptable but what about her login? Because the casino can easily detect someone not from the country, he usually uses.

Even if his friend from a different country can help with KYC verification, the casino can still know. Maybe the only thing he can do is tell the truth about what happened to him and if the KYC terms aren't too onerous for him, maybe he can try for KYC verification.

The chance of getting the funds back with sincere talks with the customer rep is better if the site is a known reputable casino here.
But if not, high likely that the site will freeze his funds because he is using the site from prohibited countries.
The OP should also check the terms of the site regarding the use of VPN on the casino.
If the site is allowing VPN, then he has good hope to get the funds back even using his own credentials.
Because the problem with asking from a friend is that, it will suddenly give a different IP, which is very different from his previous recorded IPs.
Which will give the site more suspicion about his account. So for me, it is better to talk with the site about the real status of his account.

Well, money laundering in gambling is a thing so I think that we should expect that kind of thing from happening, KYC is inevitable no matter how much we hate it because these businesses will eventually come to a point where they have to choose between the people and their interests.

Can you share which casino you are talking about? Do they have official announcement thread or representative in this forum? If they have it, maybe you can post your issue in their thread and you may get better responses and solution for your issue. Although you have made a mistake by using VPN to bypass country restriction, but you are lucky enough that you have made a withdrawal without issue. Mostly, once a casino noticed that you came from restricted countries, the casino will block you and not asking you KYC.

@OP made his first mistake by creating a fake number from Hongkong, and now, I do not think the casino will let him withdraw the money. It is a complicated situation wherein @OP wants to withdraw his money, but he can not verify himself and prove that he lives in Hongkong since he is from another country.

What if you consult with the support system? Perhaps, they will have another policy regarding your cases. But I am still not sure if you can withdraw the money after verifying your account.

Since the beginning it was a bad idea, because cheated the terms and conditions of the platform, since US citizens aren't allowed there. Then you made things more complicated by entering a fake Hong Kong number and now you are probably going to complicate your situation even more by introducing someone else to the story in order to move your funds.

I think it's not a good idea, because it's a serious crime to pretend being a person you aren't.

Better to forget about it and to use only sites allowed for US citizens from now on.

why don't you mention the name of the gambling site? here no one will bother you as long as the complaint you submit is valid

if I were you, then I will continue to fight for $1200, I will comply with all the conditions required by the site (KYC), if I meet a dead end then asking a friend for help to withdraw the funds is the best last option, but you must also give him good money, appropriate as a thank you

I think it would be worst for him if he will try and post it on the Announcement thread of the said gambling platform, asking assistance regarding this matter as he already exposed himself violating their rules and regulations. Anyway, may be if he did that, he will have a clearer answer such as the gambling sites permanently banning his account.  ::)

I suggest he take that chance of verifying his account using his friend identity and try to reason out why he was able to use a phone number on a restricted country. But still, your chance of recovering your funds is low on this occasion. You've already taken that risk when you gamble on a site where your country is restricted. Good luck to you OP.

If what you're saying is all genuine, it may be worth naming the site here if you're not making any progress through the direct support channels. There is a small chance that a representative here, if they have one, will be willing to assist you. That being said, you should understand that you almost 100% broke the terms and conditions of usage for the site and they could potentially be within their rights to keep your money. KYC is a legal requirement for many different reasons and is hard for big operations to avoid, you're putting their licensing at risk. It will be gracious of them to allow you to withdraw the money, but you have made so many mistakes and doing things like submitting a Hong Kong phone number for verification just complicated the situation even further. Stop trying to skirt around the rules even more as it sounds like you're thinking of causing even more problems by introducing a "friend" to the situation.

Yeah, that's another thing. If it's a known casino and have been very reputable over the past years. They can be considerable to concerns that has been issued to them.
They're not always like they have been cold hearted people but they also can be kind if you have just told them what you want to say politely. Just explain the real explanation and that's the better chance that OP can get his fund back if he just want to withdraw and won't stay anymore on that casino.

That is really a crazy move you've made. But I think it was done and you help your account to get banned from accessing it. Your money will get stuck there and no way to get it. That is how important to read the TOS before making the registration and make it follow as this KYC could be imposed somehow. We'd better go check it first as once we make a deposit and make some account verification it somewhat leads to asking KYC later especially when they notice that you are using VPN.
That is a lesson to learn and sorry to hear that. $1,200 is huge money already...

Well, this is the main question, is it worth it?! If you think it is, then you should go for it, if it's not try to gamble and make more, and if you get to some amount worth the effort and hassle do it then!

I have a similar story from Orient Express casino (I know the name, they still give me free 5 euros from time, bonus with wager requirement)... I deposited around $50 and after an hour or two I had close to $200! I deposited BTC, they have that option, but when I wanted to withdraw they said only fiat (PayPal and some other similar services, or bank account), of course with full KYC! So I wasn't lazy and I have done KYC, but after that, they said I need at least one deposit from where I wish to withdraw!!!!! I was so mad, you can't imagine what I wrote to that poor support guy... I regret even trying, I gambled more and I just lost that money! Maybe if I won something big I would try more, but I didn't have luck and I never deposited again! They sent that promo email from time to time with 5 euros, I always play one slot, 5 spins for 1 euro... but until now I didn't have the luck to win anything big, sometimes I get to 20-30 euros, and then I lose all!

That’s a lot of money in my country so I’ll definitely fight for it.
This is the risk of using VPN because you can’t know if your account will be ban or what, so better not to try to gamble if your living on a restricted country because you have no legal fight on that since its already stated on the terms and conditions. If your friend is willing to get expose, then why not, just keep trying.

I think it's not worth it even if you do the KYC they'll still ignore your request at all considering you're from USA and their T&C wasn't allow such citizen. It's a worthless initiative I guess even if you pass a KYC. If somehow you can ask some friends that doesn't care on their privacy and information as well then I guess you'll still be in luck. That amount may not be huge for a US citizen I guess, it's your call if you want to do the necessary things.

If that happened in my case, I will comply with the KYC since I'm not really concerned about these identity-related issues if the involved site is somehow reputable. But since OP stated that even complying with KYC won't clear this mess, then it will change my view that why should I still submit if there will be no good outcome later on.

That being said, OP should now try everything if the eagerness to get the amount is really important. While at the same time, OP should now slowly accepts that the issue might not be resolved.

No one knows if it will work unless you will try.

Do everything to convince a friend and I'm sure they will listen to you if you just explain everything to them. The risk is, even submitting KYC we don't really know if that site you are referring to will clear things up. Up to you if you will move on and forget that $1,200 or aggressively do everything to get access to your account.

Since the creation of this thread, do you submit now? Please update us here.

If they asked for it, do it.
If there are other things they asked, do it.
If there are other more things they asked more, do it.

That is if you only want to get that $1200 on your account.

Now if you don't want to undergo those hassle requirements, forget that site and move on.

Complicated as it be, what done is done. If OP wants to solve this, following any instructions by the site is really necessary at that point. $1,200 is a big amount for me and I will do everything to withdraw it even going through a hassle process since there are no other things to do but to follow.

Leason learned now, always read teams to prevent the same problem in the near future.

It's frustrating to see that your money is floating in the air with few chances to withdraw it.

You're lucky if you'd still get your winnings after KYC because afaik some casinos usually confiscate the winnings and only return the amount you deposited whenever you violate their TOS so sometimes if the remaining balance came from your winnings then there's a possibility or chance that you won't get the remaining money from the account (unless there's a clarification from the support). If i'm in that position i'd probably just move on to another sportsbook unless you're guaranteed to receive the money after KYC.

Looks like OP had already made His way to get the funds because he got Online in February 13 but never posted anything here meaning he does not interested in the later advise but had decided for His funds.

__________________________________________________________

But i think the best act here is to take those offers from other country to take  KYC for you so the funds will be delivered easily without hassle , just choose the people you will trust because 1200 dollars is decent amount .

Not really a hassle if your friend knows what he's gonna do, if he doesn't well then now it turns into a hassle. Though I do agree that they could give you a simple "Nope, i don't believe you and I don't give a damn if I don't have proof, your account is disabled" message of the sorts. There have been instances like that afaik, if you're fine with letting that amount of money go then I'd really suggest just letting it go and setting up a new account.

Op himself decided against getting the funds from the account back mainly cause it was a hassle it seems.

It depends on the agreement I guess the idea to contact them because in the first place is you already know the terms and agreement and there's a rule on it but try to make a reason out with their support if you are holding a large amount and already played a lot to their platform so I guess still have the privilege to make a request but again there's no assurance on it.

Am still suprise why you should have make this kind of mistake, you know your country is not allowed to access the site but you still forcefully access the site. I believe when you where registering you should believe your account is at risk and anything can happen, you should be prepared for what's happening currently, your friend is having a friend so you thinking of using his kyc, if you think it will work no problem but you know another person is already having access to your account so the account is no longer safe again, and what's the probability that the person is a reliable person. Seriously you can just give it a trial but you should blame yourself for what's happening currently.

The casino will know that he already used a fake telephone number to get the first verification.
Not to mention if he wants to use his friend's identity and if the casino finds out, his account will most likely be blocked, and he can't make any withdrawals at all. It seemed like this was a dilemma for him, and it wasn't easy to find a solution. But in any case, he could try to verify his account with the original documents.

Yeah , In the beginning he Knew that he is breaking the agreement as he lives in States in which prohibited of the said site yet he continues.

I read in the past that there is also issue in which the Player tries to ask the gambling site if he can still play using VPN as His country is prohibited , and come to agreement , but when the player wins big amount and wanted to withdraw there is the issue comes and  the site accused him of violating TOS.

the thing here is Never risk playing in sites that is not allowed your country if you don't wanna face problem in future.

regardless, whatever your problem is, for sure you have to show the name of the gambling site and their team, there are hundreds of gambling sites here that don't have KYC and do KYC, this is the same as guessing in a sack, what's in it, illegal goods or legal goods, obviously your problem can't be solved professionally.

You want to find a solution to your problem or want to do something, you should try to think professionally, Honestly, it's the first time I've seen people with gambling problems who don't want to mention the sites they play on, usually they nag and display the site openly, how someone drives a car without fuel, of course the car stays still and can't move.

Main issue here that if the casino would let him on doing so on giving out his original documents with having a complete different name? For sure they wouldnt grant it and they would really likely to stick with their terms

which means that you dont have any choice but to deal and accept on whatever decision that they would give out since you had violate the terms since from the start.
You are fully aware with your actions and the risks that  you are dealing with on the time that you had done it on the first place.

But he has no option to take but this friends help. because even if he contact the support and admit that he uses VPN then what do you think the answer of the team? of course he will be banned or blocked also.
so either what he needs to do? there is still the risk because of the idea that His country is not supported by that site and this is why he is in problem now.

but what about the claim? does OP updated what he will decide ? is it the Help from friends or be honest in support.

I hate to be victim-blaming with this kind of case, you just want to play but now you have $1500 and are confronted with the KYC, that $1500 is almost lost because of the violation of their TOS, casinos records everything time, IP address devices used there's a possibility that your mule's device and location will betray you, they know cheaters and how they worked that is why they have a strong warning they just don't put the warning in the TOS and hoping that their players will just follow.

You simply created your own problem since from the start.

1. Creating account even though you know it is restricted.
2. Using VPN and not unsure if it is allowed.
3. Trying to cheat using fake phone number.

They will ask KYC since they see that there is something wrong in your behavior and they would like to double check whether you are a user who can really use their website without any problem and yes for sure they will lock and confiscate your account because you really broke their ToS since from the start so don't be surprised from it. Not because you use their website for few months without problem that doesn't mean you can get away from it, consider the number of their players and they don't have time to check each and everyone of the players that is why they are based it in user's behavior.

It wouldn't guarantee that you will get it, you should consider that whatever you deposit to the website have a 50% chance that it will be lost/confiscated after the time you violated the ToS which is by signing up.

OP shouldn't have to comply unless it can be resolved by another entity in regards to the KYC procedure. It will just be a wasted effort if OP pass it even at the end it will be rejected, that's totally a suicide move on his/her part. I think the amount wasn't that huge on his/her side considering a US citizen that enjoying the hobby of gambling.

To be frank with you, I think you should do it, I mean, this is exactly what I would have done if I were to be in your shoes right now, the $1,200 is definitely worth it, except you have a lot of money and $1,200 is like a chicken change to you, then you should think otherwise.
For me, you have two options, and are -
1. Like youve said, hire a trusted friend or person from one of the supported countries to perform the kyc on your behalf, I believe that as long as the hired person have all the required documents and follows the kyc process thoroughly, it would be accepted and tour account will be unlocked, all you have to do is agree to pay him handsomely for the troubles.

2. Secondly option is to sell the account, yes, you can choose to sell the account to someone who lives in one of the supported countries, then, it's up to the buyer to perform the kyc, get the account unlocked and all the money in the account becomes he's or her's.
But I guess is that selling the account might appear more difficult as it is not easy to trust people this days, and this case  the trust is coming both ways, you have to trust the buyer to make payment for the account, and the buyer in the other hand have to trust that you aren't trying to scam him or her through selling an account that might never be unlocked.

Honestly, I really don't think your plan would work, but you could give it a try. The reason why I believe it would no longer work is because most probably their system already detected your original IP address and making someone do the KYC for you would really appear suspicious because they already pinpoint your location. I think your plan would just be futile and would even end up harming you in the process because violation of their terms and conditions means they would give a punishment depending on severity. Back then I even encountered being completely banned and my funds in that account wasn't able to be retrieved because they forfeit me from doing so. But it's still up to you on whether you will risk it or not.

If ever you decide to do it, ask your friends' friend to do you a favor in a polite manner and maybe give them some sort of token for trying. If they will succeed, then give them a reward. If not, then give them a token of appreciation. I just hope that your account won't be restricted because $1,200 worth of bitcoin is a good amount already. It's such a waste if it'll just be stuck with your unused account.

Sometimes, we tend to break the TOS just to enjoy gambling despite the restrictions but as we take the risk, we should also keep in mind that our funds aren't in a safe place. 1500 is still a huge amount but to be honest, it would be hard for you to recover it. VPNs aren't that safe these days.

That's the thing, why would you need to break the TOS of the gambling platform especially that your money is involved. Maybe because of the thrill of not getting caught or probably that they also think that the gambling website isn't really strict with their rules. Even the OP said that he tried to access the website without using the VPN.
I suggest try other gambling platforms that is available for your country to avoid this kind of issue.

There are people who are really that stubborn when it comes to something on which even if they do know that it is prohibited or been restricted they would be always trying to push on even though its risky and on the time
they get caught then this is the time they do accuse out on sites that it is shady or they've been locked up as to know that they are the ones who did violate sites terms and conditions which it is normal for them
to make out such decision since its been always the rule.If you do violates then expect on what would be the consequences ahead and i dont think that you have the rights to make out some complaints.

wonder what the OP finally decided to do on his case. the amount is not very big but for others, it will already make a difference with their living. either way, asking a friend or coming clean to the site, he should not expect a very good outcome as in the first place, he has fault of using VPN even if he's in the banned country list.
so hopefully the OP will give us an update to how things go on this situation...

It is not surprising that a KYC is requested. The problems often start when you have built up a significant amount of money in your account. I personally think that sites should always do a KYC, and not just when they have to pay out or win big. This is often hidden somewhere in the general terms and conditions, so I think you have few grounds of law. Hopefully they fix it.

You have broken the TOS of that site so many times that you are probably not going to get your account unlocked no mater what you do, you registered on the website knowing you were not allowed to, you used a VPN to avoid this, and when you were asked for phone verification you gave the phone of someone else from a jurisdiction that is also banned, and now you want to even give away personal information that is not even yours, no offense but I have never been a case such as this in which the player has tried to deceive the casino so many times despite being caught.

Sometimes gamblers don't really think about the TOS when everyone is about to enjoy.

Everyone is having that thought that it's totally okay to break what's against the casino rules because they've ignored it and thinking that everything is going to be fine.

If it's a big amount that you'll deposit, much better to be aware of the rules like that simple usage of VPN. It's better to ask the representative before using it.

Its situational actually because there are betting sites which doesn't really have any problems whenever you do withdraw big amounts which as long you don't do something then you wouldn't really

ask out for some verification but if they do see something shady then its understandable that they would really be ending up with these procedures.

Sounds sucks? Yes it is but if you have done nothing then I don't think that there's something you should be worried about.

Many gambling platforms restrict the citizens from the US because of several factors and reasons and mostly related to the laws of the country itself. ANd using VPN is actually not a good thing, although this may be one of the solutions, there is also a risk on it. And if you are using a VPN< ensure that it is a paid VPN, because if that is a free VPN, it may be riskier again.

I don't know what site it is. But afaik, every gambling platform has certain T&C or TOS, in which there is also some information about doing KYCor, not at the certain evel. COmmonly it will also relate to eh amount that we have and also the amount for withdrawal from the gambling platform.
Maybe there is no information about doing KYC at the beginning of the registration or in the email sent. But, have you checked on their T&C related to the withdrawal process, KYC, and also other account verification?
It is something that is very common that some gambling platforms need ID verification, moreover if they restrict some countries to play in their platform.

But, it has been ongoing, hopefully, you get the best soluton. If that is still stuck, hopefully it will be done as soon as possible.
Use this experience as the worthy lesson to be more careful in understanding the T&C before using a certain platform. Good luck

As long as the site isn't going to make any problems with a payout, it's just a matter of patience. Some sites are required by licensing rules to put all players through a KYC. It is only a pity that this is only mentioned very late, when a player starts to win. I have no idea which site it is about, but serious sites will always pay and also complete the KYC procedure as quickly as possible. After all, customer satisfaction should be a priority.

But it seems OP still wants to comply with it, regardless of what will happen. Safe to assume OP still want that amount to be withdrawn whether it's huge or not in his own view.

To be clear, not all US citizens are considering that amount as small. They are not what you think that doesn't hurt to lose that kind of amount.

Any update from OP for us not to have any more speculations on what he should do? :D

In my opinion, $1200 is quite a lot of money.  Also, it is bitcoin (a deflationary cryptocurrency).  Its price may rise over time. 

Ownership of property (including cryptocurrency) is a natural human right.  This natural right cannot be limited by any laws.  Moreover, this right cannot be limited by the rules of the casino.  Yes, I know, global trends in KYC, AML, etc., but this is essentially a violation of basic human rights principles.  In my opinion, this 1200 dollars is your money (your property) and you have the right to protect your property right by any means available. 

I don't know if doing KYC with the help of your friend will help in your situation.  You can probably try.  In the worst case, you will lose your $1200.  But you have already lost them.

I don't think he is. I was reading the first page and stumbled on his post(check the quoted post below). OP's last sentence on his post(which is also his current last post) indicates that he gave up and would just let this issue go since like he said "too much of a hassle".

Haven't logged-in since last week, will read through all the posts. Thanks for all the replies and advice.

I believe the site to be one of the largest and for sure reputable on this site. I've always wanted to place sports bets but it is illegal in my state. Almost every website recommended this site for US betters while using VPN. And in fact I logged in using different countries for almost two months, and they never gave me any issues, so I thought it was kind of a "look the other" way type of thing.

I did talk to customer service and they said there is absolutely nothing they can do until I submit KYC> They said no one has the ability to unlock my account except the security team, and they cannot talk directly with the customer. 

I kind of made peace with the winnings stuck in there, and no plan at the moment to try and retrieve it via a mule.

Maybe you can leave the win there because there's really nothing you can do about it. If you do KYC, you still run the risk of seeing your account blocked or banned by them so it's better not to try KYC.

It is a tough decision because you have already won there but there is nothing you can do with that because you do not have another option and in the end, you will most likely not be able to make a withdrawal on that site.

There are safer ways to gamble but its our nature to choose what is more risky because the experience that we can feel there is in a different level and finally you are in a situation that you are expecting. It is now time for you to pay the price or to face your consequences. Our funds is already in danger when we gamble and how much more if we gamble in a much riskier place or in a riskier way? 1.5k can be huge for you but maybe it is not that big for him.

It is hard to recover it on his own, that is why he is here asking for advises if he can do something to get the cash. VPNs are safe as long as its from a trusted brand but i think what is not safe is when you use it on a restricted site.

I don't understand how it can be one of the most reputable crypto casinos here if they are doing shady things like that. Gambling there from a state restricted by their own TOS is not cheating, then they have no legitimacy to keep your funds. This is theft. They can exclude you for having breached their TOS but they mustn't keep your funds if they are honest.
How did you get this phone number BTW? You are able to receive text messages on it?

This had been always the common case eh? Once you do breached or violate their site terms then expect or anticipate already that they would be locking up your funds and you wouldnt get anything
there might be some platforms which might give out some reconsideration but primarily they would really be asking that KYC verification which isnt something new and it do happens
actually on this market.It might not be sounding ethical but there's someone who do violates the terms and conditions which they are experiencing some pain in the ass situation.

Cryptocurrency casinos tend to be very forgiving and would do everything they can to support their clients, or at least that is the truth for those that have a good reputation, however they have limits, after reading your story I think that even if you went through KYC it will be difficult for you to recover the money you have in that account as you have violated their terms of service way too many times for them to turn a blind eye to all of this.

It is your choice whether to kYC with the friends you know online who could gamble and they might even try to register an account and since it is verified it is difficult for them to play as well. The best situation here is to find an escort who does not gamble give her some extra change and ask her to verify her identify in a gambling website and make sure she is not from US, i am not telling you should do that but the chances of them gambling is highly unlikely. ;)

What I would do is comply with KYC, with all the requirements, once done, I would request the withdrawal of funds, and if there is any problem, what you have to do is put your case in support, although you already gave a false number, you would have to put in support the truth, and that at some point you used VPN, I think 1200usd is worth it, also that serves as a lesson for you the next time you register on a site that has restrictions with the countries, sometimes these sites do it to be able to obtain their licenses, and many of them request not to be from those countries. I hope they can make an exception for you and you can withdraw your winnings.

Yeah, it's a good idea because you can get ID online or from someone you know and trust who isn't from the area, but the problem with it is that you pay them less than the actual money in the account, which makes it difficult to trust people these days because they can see such a large sum of money. Another question is whether or not this is effective. Due to the fact that KYC and when you register is your name or someone else's name, and if you have someone to do KYC, then the information doesn't match with that account, but if they are not strict about it, then there is nothing to be concerned about

$1200 is such a huge amount for people living in the third world and for poor people even in your country if you have no plan of withdrawing it you can just donate it to a friend who can try to retrieve it or continue playing until you lose it, you can enjoy playing that amount knowing that there's no way to withdraw it, but if I'm on your position I will try to withdraw it, if there's a will, there's always a way.

I hate KYC but this is your own fault. Why did you play on that casino if they clearly stated that they don't want you as a customer? You knew the risks, you still wanted to play and now you lost your money. If the money is not going to harm you in anyway, $1200 is a nice amount for a lesson like that. Now you know why you should care about the rules and if you don't, there will be consequences.

He couldn't do anything because he had made a mistake without him realizing it from the start.
All he can do is leave the site and don't try to do anything, let alone do KYC because that would be the same as giving his important documents to the casino.
Before he can withdraw his money, he needs to do KYC but the casino will still do something and the worst thing is that the casino can block his account without approving his KYC.
I hope he learns a lesson here and always makes sure to read the TOS of the casino and try not to violate them.

People do only learn when its already done and realize that they had done something.Its neither they would be complying on whats been asked or just simply moved on because
he/she couldnt afford to expose or give out some documents for some verification.So its a matter of choice whether you do deal with it or not.
This is the important on having that time on reading site terms before making out some action.

We should know the risk of using VPN, it's only acceptable if you use it for privacy but if you are using it to bypass some restriction, then you have to pay the price and you have no right to complain as in the first place you know yourself have violated the TOS.

Did they ask for the KYC when you were depositing funds ? No right most of the times this happens and problem is that you used a VPN ofcourse which will end up against their rules and regulations causing your winnings and everything to go, they won't be allowing you to withdraw anymore as well since this would be against their policies. What you can do is ask some friend of yours from other country where the crypto is legal to do that and this can actually work only if they don't suspect it but then again be would be making the bets on your behalf much like a third party which is again scary to trust regarding so much money.

They have a very flexible rule which is always in their favor.

Actually, they would not care if you are losing, but if they notice that you are making a huge money and that will trigger them to use their TOS to prevent you from winning, it's a kind of cheating on their part but it's not against the law because the gambler is the one who broke rules in the first place.

Maybe it's just a penny he was playing around with, you never can tell. He knew the risk of gambling in a non-jurisdiction area but he still went ahead, that's even gambling for taking such a risk.  ;D
VPNs are safe, depending on what type you are using, some VPNs are not strong enough to cover your tracks on some websites.


You forgot the part where OP says he has chosen Hongkong as his location and that's another area where crypto betting is not allowed. He has done a big mistake that he just had to let's go as a loss and win for the casino.

so are we going to hear from the OP what is his final decision on this situation of his? but whatever the outcome will be, i guess he should be prepared to accept the verdict from the site. curious how things will turn out on this case. another reminder that we should check and review the ToS of the site, even if we say they allow us to play.

I know how you feel, it happens not only on betting sites, but across the whole crypto scene. The offer or the ICO or the product is usually unclear, then you do some research that does not really convince but you give it a go. Then, once they got your money or crypto they start setting conditions after the fact. It is in my view unethical and sites that use that marketing technique should be publicly shamed and end in obvlivion.

He will just charge this to experience and made peace that and accept that there's a possibility that he could not get that amount anymore, it's a big amount for me I could try to talk it out to the support and honestly admit my mistake or will try to get a mule just like what other members are recommending, I don't know what will work between the two but again this is a lesson that you should read the TOS first and strictly follow it, especially if you're betting a huge amount of money.

If those people can learn from the experiences of others, they don't have to have the same experiences because they will avoid them before something bad happens to them.
If they don't want to give what is asked for, they can look for something else but they have to give up what's in their account because they can't do anything about it.
Reading the instructions on the gambling site before trying to register will always be necessary to avoid unwanted events and so that we don't get annoyed by small things that shouldn't have to happen.

Based on OP's post he already made some research and he is fully aware of his account will be locked if caught violating the casino's TOS, his post is an example of what will happen to you if you do not follow the casino's TOS he is ok losing his $1200 if there's no chance to get it, well it's good that it's ok for you but it's a different story if it's $30k or 45k or an amount that you want badly to withdraw.

From my own experience, I know that it is still necessary not only to study the conditions and rules for using a particular casino to the maximum, but also to read different user reviews. 
Often you can’t even imagine in advance what claims support services can make to you, and an experienced person should always be ready for unexpected arguments and facts. 
Of course, we are always talking about the withdrawal of winnings to your account.  Casinos always have a hard time parting with money, especially when the amounts are large.  And accordingly, he comes up with different ways to make this process as difficult as possible for you. 
But this is the reality and we have to put up with it.

If you do have friends in other countries which are not restricted from accessing the casino then it is definitely worth to try it.
If you don't do it then you have lost the funds either way. So why not ask the friend and try to get whatever is left for you.

He expects it that's why he don't deposit big or he didn't play more till his winning became really huge because he know that it can be a waste. OP still tries his best if he can get out with the money that he currently have. If he can get it well good for him and pretty sure he will attempt it again on the same site or into the other site but if it did not work, he might moved on and wont do the same thing as its crazy wasting money for nothing.

Some people went thru this before and they are sharing their stories but I think it is not guaranteed that you will skip that part once you hear and read it because at the end of the day you are still new to it and you can still make a mistake.

They are afraid because the US has a policy of blaming the site operator for any problems a US citizen might have. This was well visible in the case against the pirate bay where the US wanted the owners of the site extradited because US citizens had access to the site which meant the unlawful acts were committed on US soil. That's why you shouldn't blame the casino but yourself. You made 2 mistakes 1 was not withdrawing regularly and holding decent amount of money there, when you should have withdrawn every time you've decided to log out of the site and stop gambling for the day. It's much cheaper to send money again than risk it being stuck there. Then you chose a random phone number without checking - mistake nr 2.

I'd go with the flow and try to get someone to do KYC for you. Maybe it will allow you to get money back, maybe not, it's not going to be worse than that.

Even $1200 would already be big for most people but there are people who do see these amounts are just pennies thats why it is really just okay for them to accept out that those
would be locked or would totally lost because they had violated something.It is really just normal that they would really be giving out those kind of decisions because they had
set terms and conditions on the first place which if ever a user who had violated it then for sure they would act according on what had imposed on.

Goddammit man  ;D
this is so epic and so typical situation  ;D

But from my point of view if they forbid you to withdraw your money, it's more likely they just want to steal it for themselves. Shitty behavior, but often happen to casinos.


Bad idea to do with your identity (they can try to block you after that). Ask one of your friends and propose like 100-200 dollars for KYC. Sounds fair enough

A situation like that really happened and the sad truth is, there's no way we can avoid that. What we need to do is just to comply with everything if the goal is to get that money stuck in a site. In the end, there's also a chance that all efforts made won't be a success for whatever reason that the site will give. Next time, it's a good practice to always read the Terms and Conditions, especially in the part of restricted countries or regions, VPN, and multiple accounts.

Yeah, that's an example that we have to remember that reading the TOS is important even if you only read the points you think are most important to read.
This is a precautionary measure from ourselves so that we don't accidentally violate the rules of the casino and so that we can play safely, comfortably, and quietly.
But still, losing $1200 brings grief to anyone who gambles and not just the @OP because it's such a huge amount of money.

Of course, reading other user reviews really helps us understand the rules or other conditions that occur on the gambling site and it can provide us with knowledge so that we can adapt to their rules.
As long as we can have the time to understand what is written on their site and we don't do anything to get us into trouble, we should be fine and can enjoy gambling on that site.

He's comfortable losing that amount he is a good gambler, he commit to the saying that we should only play with money that we can afford to lose, but I would not want to lose that way $1200 converted to our currency is two months minimum salary here, will try to find a way using a mule is one option but not a guaranteed one but who knows if he can get away with it knowing how good every casinos security in tracking violators, but no harm in trying since he already accepted that it's gone.

Exactly.

Even though OP has friends in other countries where it is legal, I doubt that the gambling site he was talking about will let it slide. Gambling ToS once violated has a consequence, and even though your money is in their, I bet they will just simply tell OP about what he did and he will never get the money out of their.

It was OP's fault clearly, because he already knew what's gonna happen once he get caught.

I dont know if the problem is fixed already but your only choice is to proceed the KYC they're asking. But of course it will leave a great risk since you're already gave them a fake information so you will provide them a fully fake information and its a big no no.

If you have someone who is willing to help you by providing their full KYC then its worth it because $1200 is not really a small amount in general but only you can decide you need the money or just let the site to keep it

But in future never play on sites which actually blacklisted your country and keep in mind never repeat the same mistakes.

I believe OP already understands that even at the point he will comply with KYC, nothing good will happen. That's why he thinks that using other identities might solve the case which I also doubt will work.

To somehow solve the issue and further proceed on the moving stage, OP should now totally forget this and accept the fact that it's over. Consider the amount stuck on that site as a loss already.

While there are casinos that do that we need to be honest about this, the one at fault is the one that started this thread, they state they read the terms of service and they knew from the beginning they were not allowed to play at that casino due to their location and then they decided to violate those rules anyway several times, so eventually when the casino found out then they were within their rights to put their account on hold and ask him for his personal data.

This is the problem on giving fake details, you really have to explain everything to the site so you can be able to access your account again, looks like the problem is still not solve since the thread is still open. Well, I’d rather fill up the KYC than to freeze my account especially with my money still there, if OP can afford to lose the money then abandoning his account is another option.

What I've experienced with bad money that we get with the KYC rules has become a common thing. I've experienced things like this on gambling websites. the account that was said recently is still bronze level, but luck came to me at that time 4300$ from the dice bet. I want to withdraw it but it is held for a day, the conditions must be kyc first. after kyc finished the withdrawal was successful

If OP can afford to leave the money then this thread should not exist in the first place. Most of the sports betting site has the included in the TOS about KYC requirement, and in this case, as long as it's part of the TOS, then OP has nothing to complain about, either he complies or will not get the crypto in his balance.

That really, really sucks.

I think that your best shot is to honestly own up to your mistake and see if they will budge. Usually, with such a small amount of funds, I don't think that there will be an issue with you getting your funds out.

Just remember for next time though that you want to play on sites that have clear no KYC policies. KYC is a double edged sword - it can very easily be abused.

As simple as that on which he would need to choose up whether he do complies or totally would walk away and find another place to play with.This is a normal situation on which
you do really need to come up with some verification on the times that the house had caught you on violating something into their terms which you should not make yourself
surprise yet you had agreed into those terms on the time that you had registered so there's no excuses i do see on.

The problem is, these people choose to play on not popular sites. I'm not saying there will be no problem playing at those sites but it's still good to put trust in those popular ones compare to non-popular. It has a high chance that sites will use the KYC-related problem not to lift the ban of the concerned account.

Unfortunate things really happened and the OP has no choice but to move on now and forget everything.

It is true that when people just want to have some fun most of the time they are not thinking about the consequences of their actions, but this is not the case here, according to what I can read in the op he knew that he was not allowed to play in that casino from the beginning and yet he decided to ignore this and do whatever he wanted, and then he tried to deceive the casino several times after that, so it is clear the op is at fault and he will have problems trying to recover the money he had in that account.

Locked accounts usually don't get any replies. I honestly don't think you can get $1200 back. Of course, you have to try your luck to the fullest. Hope you can get your money back.

If that's the case to all then how can they prove that the locking of an account was just a mistake? I don't think you can't get any reply at all if you're account was locked probably it will just take time until they respond to you and asked for the details. By the way, I guess OPs issue isn't about being locked, it's likely been on hold until he proves that it's legit on his side.

Not most of the time but this is entirely dependent on the website itself as some of them has a bad customer service especially when it comes to gambling platform. There are platforms that are very active especially on customer service and I already experienced both things.
Some may take only a few days to reply but some of them takes ages for you to receive response. Even good gambling platforms has bad customer service but not all of them. So better to gamble on platform that has good customer especially for withdrawal purposes.

Some sports betting site now need to KYC but you still have thousand trusted site without KYC, I join on several site from Stake until several casino game without have to KYC but some time upload document needed when get problem with access to my account only, for playing game and put betting is not always have site need to upload KYC you can find oldest sport betting site without have to include your document, maybe not all want to use his document for gambling site.

Since casinos have different operators this means that despite having similar policies casinos can treat two similar circumstances in a completely different manner, there are some casinos that will not force you to reveal your personal information over such a small win, but there are others that will, now the amount of money trapped in the account of the one that started this thread is even smaller than that, but since he tried to deceive the casino so many times then it is understandable they want him to reveal their identity to them.

Depends on the site. If it's those unpopular websites, expect that there will be no fair judgment on the case. Those sites will not give $1,200 in just a simple KYC as a solution. If it's involved legit and popular websites, as long as everything turned good on their investigation, the chances of getting that amount are high.

OP never mentioned the name of the site. Only if we know it, we might contribute to pressuring the site if we see it's unfair.

^ It seems a loophole to the unpopular gambling casino, if you violated the rules they have a reason to lock your account and forfeited your balance without knowing you and you did not receive even any single response. However, it is opposite to the reputable gambling casino, probably KYC is a part to boost their users for legalities which are following government protocol by having a full KYC procedure.
Nevertheless, for the large amount, this will always be expecting that there is KYC, that is why I prefer to read first the TOS before using any gambling platform casino which gives you a knowledge towards their TOS.

A story always has two sides. But what strikes me most is that casinos and other gambling sites make their terms and conditions in such a way that they can always hide behind camouflaged points that then apply. An example is the registration process, if you come from a certain country you are not allowed to register, but the website to register is available. You can then ask yourself who is wrong. Would everyone these days read every condition from A to Z? I do not think so. It is also a matter of trust and reputation.

ya.ya.yo!

^ For the lazy one, they are not, but as we always keep advising them just spend time reading the TOS if you want to avoid the possible problems in the future because as we have noticed and the most common problem here in the forum for most complaints are all against with the TOS which is the complainants are violating the rules without knowing them and at the end, they will accuse the gambling casino as a scammer which their fault of not reading the TOS.

It is still impossible to make excuses like that, what if they want evidence that you have travelled to your friends house? HK to US is pretty far and the travelling expenses amount would be over those 1200 USD in the account so it will be pretty useless. Unless you could find a mule that has already travelled for US recently.

Then who to blame? The site? Those terms are already listed on the site right after it went live.

Admit it, we should be the one to blame for why we are not reading the Terms and Conditions because WE MAKE IT A HABIT which should be not.

Ignorance excuses no one.

People usually read the TOS for withdrawal deposit rules and KYC requirements. Outside of that, most wouldn't read the rest of the TOS. Really, it may seem like nobody reads the TOS, but it's because most of them are generic rules that almost all casinos have, except for a few specific ones and some changed ones. That's why most people would only read what they only need to know. Most scam accusations of casinos stem on withdrawal/deposit and KYC issues anw.

^This. KYC exists, excuses wouldn't be able to show them you really traveled, you'd have to show your passport or something instead.

Before joining casino site have Term of service and they ask you have to agree with rule apply by Casino, I think KYC purpose how to protect account and to know about some person come from not allow casino and site want to keep safety without accepted some blacklist countries participants. I think one side KYC is good and have benefit side for country not allowed with casino.

However, the casino can look at the track record of that player and they will know that the player is not being honest with the casino. Even if you could find someone who might help you with KYC verification, it probably won't be much help. Losing $1,200 may be very painful but it will be even more painful if we have already sent the document to them but they turn it down.

so How much Nitrobetting is paying you? imagine creating an account just to post vouching for that site? and besides this is not the topic here because he is claiming for the funds and not asking where to play/bet.

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So OP what had happened to the claim? have your funds got back now?

I think that the website has info about all the IP addresses and proxies you used when logging in.
There's nothing left for you but to convince one of your friends to login and try to ID verify himself,but I'm not sure that this will work,since he will have to login using a different IP address.
What if some representative of the sports betting website checks your login history and sees all those different IP addresses and VPN proxies?I'm sure that he will become suspicious and ban your account forever.
That's why using a VPN to access gambling websites is always a bad move.

You are absolutely correct. If the casino site has already mentioned in their terms and conditions then it becomes our fault not to read it.
We simply can't blame the casino because we were too lazy to read the their terms.
On the other hand if their terms and conditions is mentioning something vaguely then we can argue with them over the same.

If you're an old player you already knew what you are going to expect in the casino's TOS but you still need to go through it, you don't have to spend the whole day reading and checking but go to the important point that you think will have an impact later on as you play, like the use of VPN and what will contribute to the violation of their rules old players usually know in heart rules that will make their account marked as abusive.

Many gambler as expert or beginner never read above TOS or term of service just start or beginning game if not allow access with normal IP they will try using VPN, later got problem with account is not really worry for some gambler because they only take think can access and play although need help with VPN, but when suspect account have break out rule TOS of casino game they will try to complaint but looks have been late if keep play when casino site have been blacklist on their country and stuck keep using VPN for accessing.

It was stuck and it was not by accident. They find a suspicious behavior on your part which is true and now they just want to confirm if there's no problem in your part or to check if you violate their terms and condition which is yes that's why they want to confirm your identity and I suggest to leave your money since you will not get it back no matter what.

You submit your KYC, they find that you are not allowed in the site. Then your account will be closed and confiscate it anyway, so don't waste effort to submit KYC and faked it too.

This case will always occur to the people who failed the read the written rules of the casino and later on end up complaining towards the incident happen to them by using certain methods. And when casino found something strange on their account and they been ask for certain verification they deny things and mostly make blame to the casino about what they experience. If they could just read the rules for sure they can avoid those forbidden things which can cause their account to get harm.

I think arguing doesn't either help because in the end it was still their casino and you are just a player and I think it is also written in the terms that they can do what they want and if your not going agree with it, you better not continue but you still continue because you did not read everything what is written in the terms.

Reading the terms and condition may seem to be impossible for us but I think there are really people that can dedicate their time just to read every word that is written in the ToS. They just want to make sure that everything is fine before they proceed because they are also gambling with huge amount of money.

Even if we are just a player if the casino has mentioned something very vaguely which they are taking to their advantage then we do have the right to argue with them.
Ofcourse they are going to win the debate since most of the casinos put a clause in their terms that they have the right to remove or modify any of their rules.


I think only the people who has the job of writing terms and conditions are the ones reading it word by word.
Nobody else would be reading it so carefully  ;D

Did you read the terms and conditions of the mentioned online gambling website? A lot of them do very strict checks and anyone caught going against their set rules will have a very hard time. You may have been flagged for using a VPN or some other reason.

I can't really help you because you won't even mention the said casino website, so I really do not know which TOS they go by. Getting your money back with KYC might be possible.

If you are an individual thats supposedly not allowed on the website, you might have trouble getting your money back.

I don't know why people will just do illigal things just to make money, I don't know why you should be in rush, I believe their are lot's of gambling site that are allowed in your country and you can make money from those site, why do you have to use the site that your country is not allowed and you know your country is not allowed, but you still went against the rules and regulations, you wanted to claim smartness but after being stuck now you are complaining.

But that's different to the experience of OP and the others when you get into question and you've likely violated their terms of usage.
Comparing it now to other bookies that don't ask for KYC I think is out of scope if OP is already on that part that he's being asked and he's trying to make some ways of getting out of the situation he's got in.

If you say "$1,200 in there, nothing crazy" it sort of implies that this is a relatively small amount to you. It depends why you will have broken their terms and conditions on whether they will ban you - if you're a multi-account user with a ban on a previous account, they'd have every right to do it as you are could be taking advantage of offers or a number of other abusive strategies. If you think they'll ban you just because of something like country of origin, they might be more lenient than you think - there are people behind those customer service desks and if you're in contact with the right one they may be willing to help you out. However this situation all came about because of actions you took (avoiding the terms) so you might just have to accept it as a mistake and write the money off.

Different IP addresses by themselves do not indicate that the user is violating something - there are many reasons to log into your account from different devices, places, and even from under VPN. I think the OP should carefully study this part of the TOS (something he didn't do before he started using this site at all) and then, unless there is a strict prohibition on the use of VPNs, use the help of a friend. I think you can always come up with a story on which the use of VPN will be justified.