Crypto stuck in sports betting site, now they want KYC

[coin-investor]

so are we going to hear from the OP what is his final decision on this situation of his? but whatever the outcome will be, i guess he should be prepared to accept the verdict from the site. curious how things will turn out on this case. another reminder that we should check and review the ToS of the site, even if we say they allow us to play.

Haven't logged-in since last week, will read through all the posts. Thanks for all the replies and advice.

I believe the site to be one of the largest and for sure reputable on this site. I've always wanted to place sports bets but it is illegal in my state. Almost every website recommended this site for US betters while using VPN. And in fact I logged in using different countries for almost two months, and they never gave me any issues, so I thought it was kind of a "look the other" way type of thing.

I did talk to customer service and they said there is absolutely nothing they can do until I submit KYC> They said no one has the ability to unlock my account except the security team, and they cannot talk directly with the customer. 

I kind of made peace with the winnings stuck in there, and no plan at the moment to try and retrieve it via a mule.

He will just charge this to experience and made peace that and accept that there's a possibility that he could not get that amount anymore, it's a big amount for me I could try to talk it out to the support and honestly admit my mistake or will try to get a mule just like what other members are recommending, I don't know what will work between the two but again this is a lesson that you should read the TOS first and strictly follow it, especially if you're betting a huge amount of money.

[traderethereum]

People do only learn when its already done and realize that they had done something.Its neither they would be complying on whats been asked or just simply moved on because
he/she couldnt afford to expose or give out some documents for some verification.So its a matter of choice whether you do deal with it or not.
This is the important on having that time on reading site terms before making out some action.

If those people can learn from the experiences of others, they don't have to have the same experiences because they will avoid them before something bad happens to them.
If they don't want to give what is asked for, they can look for something else but they have to give up what's in their account because they can't do anything about it.
Reading the instructions on the gambling site before trying to register will always be necessary to avoid unwanted events and so that we don't get annoyed by small things that shouldn't have to happen.

[aioc]

People do only learn when its already done and realize that they had done something.Its neither they would be complying on whats been asked or just simply moved on because
he/she couldnt afford to expose or give out some documents for some verification.So its a matter of choice whether you do deal with it or not.
This is the important on having that time on reading site terms before making out some action.

If those people can learn from the experiences of others, they don't have to have the same experiences because they will avoid them before something bad happens to them.
If they don't want to give what is asked for, they can look for something else but they have to give up what's in their account because they can't do anything about it.
Reading the instructions on the gambling site before trying to register will always be necessary to avoid unwanted events and so that we don't get annoyed by small things that shouldn't have to happen.

Based on OP's post he already made some research and he is fully aware of his account will be locked if caught violating the casino's TOS, his post is an example of what will happen to you if you do not follow the casino's TOS he is ok losing his $1200 if there's no chance to get it, well it's good that it's ok for you but it's a different story if it's $30k or 45k or an amount that you want badly to withdraw.

[delfastTions]

People do only learn when its already done and realize that they had done something.Its neither they would be complying on whats been asked or just simply moved on because
he/she couldnt afford to expose or give out some documents for some verification.So its a matter of choice whether you do deal with it or not.
This is the important on having that time on reading site terms before making out some action.

If those people can learn from the experiences of others, they don't have to have the same experiences because they will avoid them before something bad happens to them.
If they don't want to give what is asked for, they can look for something else but they have to give up what's in their account because they can't do anything about it.
Reading the instructions on the gambling site before trying to register will always be necessary to avoid unwanted events and so that we don't get annoyed by small things that shouldn't have to happen.

From my own experience, I know that it is still necessary not only to study the conditions and rules for using a particular casino to the maximum, but also to read different user reviews. 
Often you can’t even imagine in advance what claims support services can make to you, and an experienced person should always be ready for unexpected arguments and facts. 
Of course, we are always talking about the withdrawal of winnings to your account.  Casinos always have a hard time parting with money, especially when the amounts are large.  And accordingly, he comes up with different ways to make this process as difficult as possible for you. 
But this is the reality and we have to put up with it.

[pawanjain]

If you do have friends in other countries which are not restricted from accessing the casino then it is definitely worth to try it.
If you don't do it then you have lost the funds either way. So why not ask the friend and try to get whatever is left for you.

[fullhdpixel]

Based on OP's post he already made some research and he is fully aware of his account will be locked if caught violating the casino's TOS, his post is an example of what will happen to you if you do not follow the casino's TOS he is ok losing his $1200 if there's no chance to get it, well it's good that it's ok for you but it's a different story if it's $30k or 45k or an amount that you want badly to withdraw.

He expects it that's why he don't deposit big or he didn't play more till his winning became really huge because he know that it can be a waste. OP still tries his best if he can get out with the money that he currently have. If he can get it well good for him and pretty sure he will attempt it again on the same site or into the other site but if it did not work, he might moved on and wont do the same thing as its crazy wasting money for nothing.

Some people went thru this before and they are sharing their stories but I think it is not guaranteed that you will skip that part once you hear and read it because at the end of the day you are still new to it and you can still make a mistake.

[coolcoinz]

I did talk to customer service and they said there is absolutely nothing they can do until I submit KYC> They said no one has the ability to unlock my account except the security team, and they cannot talk directly with the customer. 

They are afraid because the US has a policy of blaming the site operator for any problems a US citizen might have. This was well visible in the case against the pirate bay where the US wanted the owners of the site extradited because US citizens had access to the site which meant the unlawful acts were committed on US soil. That's why you shouldn't blame the casino but yourself. You made 2 mistakes 1 was not withdrawing regularly and holding decent amount of money there, when you should have withdrawn every time you've decided to log out of the site and stop gambling for the day. It's much cheaper to send money again than risk it being stuck there. Then you chose a random phone number without checking - mistake nr 2.

I'd go with the flow and try to get someone to do KYC for you. Maybe it will allow you to get money back, maybe not, it's not going to be worse than that.

[Mahanton]

People do only learn when its already done and realize that they had done something.Its neither they would be complying on whats been asked or just simply moved on because
he/she couldnt afford to expose or give out some documents for some verification.So its a matter of choice whether you do deal with it or not.
This is the important on having that time on reading site terms before making out some action.

If those people can learn from the experiences of others, they don't have to have the same experiences because they will avoid them before something bad happens to them.
If they don't want to give what is asked for, they can look for something else but they have to give up what's in their account because they can't do anything about it.
Reading the instructions on the gambling site before trying to register will always be necessary to avoid unwanted events and so that we don't get annoyed by small things that shouldn't have to happen.

Based on OP's post he already made some research and he is fully aware of his account will be locked if caught violating the casino's TOS, his post is an example of what will happen to you if you do not follow the casino's TOS he is ok losing his $1200 if there's no chance to get it, well it's good that it's ok for you but it's a different story if it's $30k or 45k or an amount that you want badly to withdraw.

Even $1200 would already be big for most people but there are people who do see these amounts are just pennies thats why it is really just okay for them to accept out that those
would be locked or would totally lost because they had violated something.It is really just normal that they would really be giving out those kind of decisions because they had
set terms and conditions on the first place which if ever a user who had violated it then for sure they would act according on what had imposed on.

[johhnyUA]

Anyways, sometimes I try to login to the site before setting my VPN and it simply tells me I'm in a restricted area. Never had any issues though, I just flip on the VPN and all good. I've been using this site for about 2 months now. Today I logged in and and it was requesting I input my phone number to proceed. It said I can withdraw funds but services were restricted until I enter my phone number. So I created a fake number from Hong Kong, and entered it in. It sent me a code and I entered it. Little did I know Hong Kong  is also banned from this site (I know I know, I was just in a hurry to place a bet). Now my account is locked and they will not allow me access to even withdraw until I go through full KYC.

Goddammit man 
this is so epic and so typical situation 

But from my point of view if they forbid you to withdraw your money, it's more likely they just want to steal it for themselves. Shitty behavior, but often happen to casinos.

If I KYC myself they will simply say I broke their TOS and lock me out forever (I did the research on this already). KYC consists of ID, recent bills, and photo of yourself holding ID. The only piece of information this site has on me is an email address.

Bad idea to do with your identity (they can try to block you after that). Ask one of your friends and propose like 100-200 dollars for KYC. Sounds fair enough

[agustina2]

I know how you feel, it happens not only on betting sites, but across the whole crypto scene. The offer or the ICO or the product is usually unclear, then you do some research that does not really convince but you give it a go. Then, once they got your money or crypto they start setting conditions after the fact. It is in my view unethical and sites that use that marketing technique should be publicly shamed and end in obvlivion.

A situation like that really happened and the sad truth is, there's no way we can avoid that. What we need to do is just to comply with everything if the goal is to get that money stuck in a site. In the end, there's also a chance that all efforts made won't be a success for whatever reason that the site will give. Next time, it's a good practice to always read the Terms and Conditions, especially in the part of restricted countries or regions, VPN, and multiple accounts.

[traderethereum]

Based on OP's post he already made some research and he is fully aware of his account will be locked if caught violating the casino's TOS, his post is an example of what will happen to you if you do not follow the casino's TOS he is ok losing his $1200 if there's no chance to get it, well it's good that it's ok for you but it's a different story if it's $30k or 45k or an amount that you want badly to withdraw.

Yeah, that's an example that we have to remember that reading the TOS is important even if you only read the points you think are most important to read.
This is a precautionary measure from ourselves so that we don't accidentally violate the rules of the casino and so that we can play safely, comfortably, and quietly.
But still, losing $1200 brings grief to anyone who gambles and not just the @OP because it's such a huge amount of money.

From my own experience, I know that it is still necessary not only to study the conditions and rules for using a particular casino to the maximum, but also to read different user reviews. 
Often you can’t even imagine in advance what claims support services can make to you, and an experienced person should always be ready for unexpected arguments and facts. 
Of course, we are always talking about the withdrawal of winnings to your account.  Casinos always have a hard time parting with money, especially when the amounts are large.  And accordingly, he comes up with different ways to make this process as difficult as possible for you. 
But this is the reality and we have to put up with it.

Of course, reading other user reviews really helps us understand the rules or other conditions that occur on the gambling site and it can provide us with knowledge so that we can adapt to their rules.
As long as we can have the time to understand what is written on their site and we don't do anything to get us into trouble, we should be fine and can enjoy gambling on that site.

[robelneo]

People do only learn when its already done and realize that they had done something.Its neither they would be complying on whats been asked or just simply moved on because
he/she couldnt afford to expose or give out some documents for some verification.So its a matter of choice whether you do deal with it or not.
This is the important on having that time on reading site terms before making out some action.

If those people can learn from the experiences of others, they don't have to have the same experiences because they will avoid them before something bad happens to them.
If they don't want to give what is asked for, they can look for something else but they have to give up what's in their account because they can't do anything about it.
Reading the instructions on the gambling site before trying to register will always be necessary to avoid unwanted events and so that we don't get annoyed by small things that shouldn't have to happen.

Based on OP's post he already made some research and he is fully aware of his account will be locked if caught violating the casino's TOS, his post is an example of what will happen to you if you do not follow the casino's TOS he is ok losing his $1200 if there's no chance to get it, well it's good that it's ok for you but it's a different story if it's $30k or 45k or an amount that you want badly to withdraw.

Even $1200 would already be big for most people but there are people who do see these amounts are just pennies thats why it is really just okay for them to accept out that those
would be locked or would totally lost because they had violated something.It is really just normal that they would really be giving out those kind of decisions because they had
set terms and conditions on the first place which if ever a user who had violated it then for sure they would act according on what had imposed on.

He's comfortable losing that amount he is a good gambler, he commit to the saying that we should only play with money that we can afford to lose, but I would not want to lose that way $1200 converted to our currency is two months minimum salary here, will try to find a way using a mule is one option but not a guaranteed one but who knows if he can get away with it knowing how good every casinos security in tracking violators, but no harm in trying since he already accepted that it's gone.

[AicecreaME]

Well from the looks of it, you have violated their TOS so that's ground for your account to be banned.
But the thing is that you have money there so their is the issue. I doubt though that you can get your money back for the simply fact, as I have said previously, there is a violation on your part. So sorry to burst the bubble for you, but chances are slim that you will get your $1,200.

Exactly.

Even though OP has friends in other countries where it is legal, I doubt that the gambling site he was talking about will let it slide. Gambling ToS once violated has a consequence, and even though your money is in their, I bet they will just simply tell OP about what he did and he will never get the money out of their.

It was OP's fault clearly, because he already knew what's gonna happen once he get caught.

[PX-Z]

I dont know if the problem is fixed already but your only choice is to proceed the KYC they're asking. But of course it will leave a great risk since you're already gave them a fake information so you will provide them a fully fake information and its a big no no.

[jrrsparkles]

If you have someone who is willing to help you by providing their full KYC then its worth it because $1200 is not really a small amount in general but only you can decide you need the money or just let the site to keep it

But in future never play on sites which actually blacklisted your country and keep in mind never repeat the same mistakes.

[harizen]

Well from the looks of it, you have violated their TOS so that's ground for your account to be banned.
But the thing is that you have money there so their is the issue. I doubt though that you can get your money back for the simply fact, as I have said previously, there is a violation on your part. So sorry to burst the bubble for you, but chances are slim that you will get your $1,200.

Exactly.

Even though OP has friends in other countries where it is legal, I doubt that the gambling site he was talking about will let it slide. Gambling ToS once violated has a consequence, and even though your money is in their, I bet they will just simply tell OP about what he did and he will never get the money out of their.

It was OP's fault clearly, because he already knew what's gonna happen once he get caught.

I believe OP already understands that even at the point he will comply with KYC, nothing good will happen. That's why he thinks that using other identities might solve the case which I also doubt will work.

To somehow solve the issue and further proceed on the moving stage, OP should now totally forget this and accept the fact that it's over. Consider the amount stuck on that site as a loss already.

[Silberman]

Did they ask for the KYC when you were depositing funds ? No right most of the times this happens and problem is that you used a VPN ofcourse which will end up against their rules and regulations causing your winnings and everything to go, they won't be allowing you to withdraw anymore as well since this would be against their policies. What you can do is ask some friend of yours from other country where the crypto is legal to do that and this can actually work only if they don't suspect it but then again be would be making the bets on your behalf much like a third party which is again scary to trust regarding so much money.

They have a very flexible rule which is always in their favor.

Actually, they would not care if you are losing, but if they notice that you are making a huge money and that will trigger them to use their TOS to prevent you from winning, it's a kind of cheating on their part but it's not against the law because the gambler is the one who broke rules in the first place.

While there are casinos that do that we need to be honest about this, the one at fault is the one that started this thread, they state they read the terms of service and they knew from the beginning they were not allowed to play at that casino due to their location and then they decided to violate those rules anyway several times, so eventually when the casino found out then they were within their rights to put their account on hold and ask him for his personal data.

[Johnyz]

I dont know if the problem is fixed already but your only choice is to proceed the KYC they're asking. But of course it will leave a great risk since you're already gave them a fake information so you will provide them a fully fake information and its a big no no.

This is the problem on giving fake details, you really have to explain everything to the site so you can be able to access your account again, looks like the problem is still not solve since the thread is still open. Well, I’d rather fill up the KYC than to freeze my account especially with my money still there, if OP can afford to lose the money then abandoning his account is another option.

[apaben]

What I've experienced with bad money that we get with the KYC rules has become a common thing. I've experienced things like this on gambling websites. the account that was said recently is still bronze level, but luck came to me at that time 4300$ from the dice bet. I want to withdraw it but it is held for a day, the conditions must be kyc first. after kyc finished the withdrawal was successful

[Japinat]

I dont know if the problem is fixed already but your only choice is to proceed the KYC they're asking. But of course it will leave a great risk since you're already gave them a fake information so you will provide them a fully fake information and its a big no no.

This is the problem on giving fake details, you really have to explain everything to the site so you can be able to access your account again, looks like the problem is still not solve since the thread is still open. Well, I’d rather fill up the KYC than to freeze my account especially with my money still there, if OP can afford to lose the money then abandoning his account is another option.

If OP can afford to leave the money then this thread should not exist in the first place. Most of the sports betting site has the included in the TOS about KYC requirement, and in this case, as long as it's part of the TOS, then OP has nothing to complain about, either he complies or will not get the crypto in his balance.