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https://i.imgur.com/RNZutB6.png (https://casino2x.xyz/)

• Only in house games
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• Fast cashouts
• Live 24/7 support

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Welcome aboard.

But why .xyz extension? Are you out of option naming your domain? Having .xyz extension is always suspicious, its like you're just a random unlicensed gambling website.
Do you have terms of service/use? I see nothing on the website ^{(in mobile mode)}. Also, is the website licensed? I found nothing too.

Welcome, but I must say I have a few questions that need clarification.
1: are you part of the operators of these casinos, why am asking because I have gone through your post history and found out that you also have an exchange you launched recently.
2: if you are not a part of the team, to who shoulder direct our question should we expect a member of the team to be active on this thread any moment soon?
I must commend the quality of your ANN thread but then I was not impressed with the design on the website it needs a lot of front page graphic improvement.

That's exactly what I was thinking and I'm sure others who will read this will think the same.

You are going to drive away any potential player with just the domain name since it's known to be used by spammers and scammers.

I can see it on desktop. It's part of the pop up message asking you to log in.

......

I have no plans to register on your site yet but can you answer these questions,
- What's your house edge for all your in-house games?
- What cryptocurrencies do you support?

The same thought, it's the first thing that I've ever thought upon seeing the thread. .xyz as a domain doesn't really a good one if it's a business like this casino.
The owner should have taken a better extension than .xyz because it's known as a sort of random website that doesn't really have a sense. Well, maybe as a start it can do but if success comes around to you guys, it's better to replace it.

Hello,

There no have specific reason to choose .xyz. We like the extension for that we choose it.
We don't think that there have reason some extansion to be suspicious. What is the diffrent between .xyz , .io, .org etc

We have terms of use you can check it on first page on login popup , also in botton left corner.
We no have license , we accept only crypto currencies as payment.

Wish you best luck!

---

Hello,

Yes we are same team!

Regards!

---

Hello,

Thank you for advice we will think about to chance the extansion.

Wish you best luck!

---

Hello,

Edge depend of the game you choose.

We support bitcoin , binance smart chain, ethereum (ERC20), solana, litecoin

Regards!

can you explain more on this - about cryptocurrencies that you are accepting as payment? what coins are you exactly accepting here like BTC, ETH or other alts?  maybe, try to find time in creating an FAQ section so people will also learn more about your site. try adding coins accepted, min/max deposit and withdrawal, and other items that you think people will always ask you about the game and the site itself.

I agree with you on this I guess you just like the casino in the domain name I'm also a webmaster and I have no issues with the.xyz extension in fact I often encounter expensive  .xyz extension on some  domain names when using Namecheap domain search tool like this one, though I've never used a .xyz extension it's really up to the webmaster what extension to use, it's their goal on the site and how they will able to rank it ahead of the competition

Hello ,

We have FAQ but we will added these answers ASAP.
We accept: Bitcoin, Bitcoin (BEP20 Token), Bitcoin lighting network, Bitcoin Cash, Litecoin, BNB Coin, BNB Coin(ERC20) , Binance USD(ERC20), Binance USD(BEP20 Token), Solana, USDT(SPL Token), USDT (ERC20), USDT (BEP20)


Minimum deposit: 20 usd
Minimum withdraw: 20 usd

Regards!

Welcome Casino2x!

I signed up and claimed the welcome bonus. The welcome bonus is 20 units and you need at least 300 units to be able to convert it to real balance with an exchange rate of 1/3. This may reduce the risks of abusing the bonus but am afraid it will not stop it completely especially that there is no wagering requirements or anything like that!
On all games there is a provably fair button which let you verify the results but it doesn't explain how the pf system works and the explanation on the FAQ page is also not clear. Is it possible to verify the results on an independent third party vérifier?

One more Crypto accepted platform gets added. It's time to enjoy some bonus. The free spins is really interesting. Right now few games were added to the platform and I tried it through the mobile phone. It operates without lag and the interface is simple with the sign-up and listed with the games on the order of Dice at the last position.

Maybe before 2018, but for now, the XYZ domain has been almost used a lot and already google indexed. I don't think like you are, maybe because xyz domain is still new than .com or other, they can easily use a unique name like casino. and of course is cheaper.

It's not necessary, better to you read the forum rules first to not post in a row.

why too much?, If the casino accepted Bitcoin lighting network minimum deposit 20 USD so in vain

It is not being a webmaster, or being indexed in google or any search engine. Any website can be indexed as long it follows the search engine's criteria of indexing but not all ^{(.xyz domains)} can have higher search engine results mostly .com and other known extension are prioritized.
Any website can be expensive as long it is a premium domain name, like casino.xyz or any shorter domain names. Anyone that created and managed a website can be called a webmaster too.
And people knows most scammers use cheaper/unknown domain extensions that's why i said its suspicious using this kind of extension. Don't get me wrong, i'm not saying that the site is scam or what any business can be scam later on.

I'm talking about being a business, professionalism and it's branding.
Well, anyway, as if i or we can do about it since it's already there. I'm sure you will spend more marketing funds due this kind of extension too. Good luck.

Played for a bonus, won a little. I decided to withdraw and the support told me to make a minimum deposit of $1. Having made the minimum deposit, as it turned out, it has already become $20! The support claims that I made a cheat to deceive the payment system. I have all the correspondence with support and screenshots of the history of the deposit, where it is clearly visible that the deposit was originally 1 dollar. I strongly advise you not to play in this casino, the rules are changed on the go so as not to pay.

Hello Sir,

That is not right. We told you that you need to make minimum one deposit to can make withdrawals.
Also we told you that the minimum of deposit is 20 USD.

You try to cheat with make request to deposit 20 usd and deposit 1 usd.
The system recognize that i you are not able to do withdrawal.

So to can make your withdrawal, please deposit atlast 20 USD and make withdraw request.

Thank you! If you have any other question feel free to ask here or mail us to info@casino2x.xyz

Hello,

As we already told you, Sir, minimum of deposit is 20 usd
https://i.imgur.com/f50eGFF.png

Technicaly to make withdrawal is request just one dollar. But minimum deposit is 20 usd, so you need to do minimum one valid deposit.

We told you many times before and after you try to make request for 20 usd deposit and deposit just 1 usd. This will not gonna work.

Also please don't try to blackmail our agents in chat they can't proccess your withdrawal manual.
You need to request it by system. At the moment you can't because you don't have valid deposit.
When you make valid deposit you can make withdraw request!

Regards!

I have seen .xyz domains doesn’t require any subscription. Is your site’s domain is free of cost from the registrar?
To be honest Op, seeing you using the free domain will sure hamper the site’s growth.
If you don’t have money to buy a premium domain, then how you gonna pay the winnings of the winner in the site?
No matter what promotion or giveaway do, but I hardly doubt that anyone will deposit in your site and risk his money.
If you don’t mind then can you share us the bankroll amount? A signed message from the hot wallet or cold storage of the site will be sufficient.

Hello and welcome to the Bitcointalk forum.

I don't think there's a problem with using the .xyz extension because the most important thing in a business is how you can pamper and satisfy your customers. You have started to build your casino business so we wish you the best for your customers.

I suggest you add other gambling games later because I see it's rare for a casino to thrive by only having the classic types of gambling you have. Maybe you can try contacting gambling providers such as Pragmatic Play, Play N Go, NoLimit and others. But if your site requires a license before it can work with those gambling providers, there may be other solutions.

I see you have many different types of coins, which is a good thing to start with. Good luck and keep the spirit in building your site.

Hello and welcome Guys , you have promising everything that gamblers is desiring and seems like as you are new gambling site surely you will be needing some good explanation from the critics here in forum.

and also I know that you wanted to explore more in this forum but promising something that mostly scam projects are also giving? i think there are  good things and bad things for this as a result of your platform .

There could be miscommunication if you backread OP stated that the minimum deposit is $20 checking the site it's $20 also you cannot circumvent what the system and the FAQ stipulated, and you can't ask support to do it manually there's a situation that supports and management are on the different department, it's not going to work, just follow the rules not because they do not agree with your request you'll tell people not to play here. 

Yes it is their business and maybe they just wanted to be different from Normal domain extension lol.
Yeah , We as a regular gambler are looking for many  games to offer as we are getting boring to old games.
and this is one good behavior for offering many coins to gambler because not all of us a Bitcoin gambling users.

I'm rather confused with what markk1's claim is, according to OP minimum deposit was $20 yet markk1 was able to deposit $1? Wondering if markk1 was able to access the site prior to the system being updated for the $20 requirement or something, but anyway not that it's changed he can't really do anything but deposit the said amount.

Anyhow welcome to the forum! A number of games still seems small so you might want to get some providers to expand it, plus improvement of the UI so far. It might also be better to add a checkbox mark on the start where you ask the user if they accept your TOS when entering instead of a close/login button just to make it easeir for people to know what to do when entering (if they don't want to login/register anyway).

I don't want to get into any argument when it comes to being a webmaster and about domains but this is something that needs to be corrected, it's an old belief that the .com has the priority, it used to be but not now
https://www.quora.com/Will-the-xyz-domain-compete-with-the-com-domain-name-in-SEO

https://i.imgur.com/V4ZmD8z.png



https://anumbmind.xyz/hacks/is-dot-xyz-a-good-domain-vs-dot-com/

We cannot suspect that these 3 million domains on XYZ extension are suspicious

Again this is not a point of argument just the fact I stumble and so I'm moving on with the discussion on topic about XYZ, I hope OP would not mind if the discussion slightly go off course

That doesn't look good to me. If the minimum deposit is $20, talk about $20, don't go around with $1, you might confuse people.

On the other hand, there are no wagering requirements for bonuses and prizes, but there are wagering requirements for cashout after depositing?

Welcome Casino2x.xyz in this community and bitcointalk forum.

Extending some new games , there are many popular games in which being played in some other sites.

but what I love to see and try is your bonus offering so will be playing it now.

The site says $20 for deposit and withdrawal it was in the conversation of one player that this $1 comes out, now that mislead some of us but it's final that its a $20 deposit and withdrawal

This is a good question and should be addressed I cannot find the FAQ there should be one, the site is easy to use and there's also a faucet every 40 minutes so you can test all the games here.

There's a reason why most website owners choose .com or .io domain extensions. Having a .com domain makes you look more trustworthy and sends the message that you are trying to build a legit business. On the other hand, an .xyz domain extension screams SCAM!.
Also, NO KYC and no wager requirements? Sounds too good to be true. And your announcement thread looks semi-professional(kinda amateurish). Sorry for criticizing so much, but that's the point of the Gambling forum. New casinos getting feedback from the players, so that they could improve.


Keeping your promises is what differentiates the real business from the scam.
Anyway, I really hope that this casino won't turn into another scam.
Good luck with your project, OP.

So, I browsed the site and I did not see any WOW factor... just a lot of in-house games.  ::) The online Crypto casino scene are very competitive, so sites with only in-house games are simply not going to cut it. I reckon that you need that license to be able to sign deals with 3rd party service providers.

Then I browsed the thread and I saw issues with a VERY small amount that cannot be withdrawn over "system" issues... which raised a red flag for me.  ::)

The domain extension used are also a bit... uhm, dodgy? (Also ..why are OP using that username? ....is he running several small businesses....?)  ....Exchange and Casino?

I'm attracted because of NO KYC on your subject thread, but upon checking your TOS it seems there's no such NO KYC at all since you're still asking gamblers KYC when there's a suspicion you've found.


My suggestion is to remove the NO KYC advantages on your subject, what do you need to know all the trustworthy casinos in this forum are NO KYC too but they're never say their casinos are NO KYC since they can still ask KYC in the future. It would mislead the readers.

Hello,

Of course the domain is not a free.

Its confidencial information how much is our bankrol for sure.

Thanks you!

Hello Sir,

We see that you made $1 deposit , but this is still no valid deposit.
There have minimum of $20.

Thank you!

Wish you too the best and many are telling you good advice for your casino and as you start, it's up to you if you're going to consider all of those. Extract it and assess the good ones and apply them and you're free in doing that. But most of them that catch the eye of everyone are all about really your domain. But anyway, good luck with all of your operations and it's hard to remove the thought and the first impression of everyone that knows most ugly things happen with those websites that has the same extension as yours.

In your other topic (https://bitcointalk.org/index.php?topic=5387291.msg59388148#msg59388148), you mentioned that you are a registered company and have all the necessary documents and permits. However, when I tried to find your company's information online, I couldn't find anything.

Having company information listed online is an easy way to show potential clients you are a legitimate business, but you didn't list your company's information on any of your websites. Why is that?

Hello,

There have information on our "Terms of Service" page.
But can you type on other topic about other our company, please.

Thank you very much!

Hello,

There no have KYC, but if someday is nesecery and its requested by regulators or some gov , we need to request it.
At the moment we not request KYC from nobody.

Wish you best!

What I want to let you know as a new platform he just established that make sure that this platform is not questionable so that many people will not target a scam platform so in order to bring all the people or players or customers who will be patronize you we have to be sincere and maintain your reputation because reputation is very very important in two gambling website I can see that you are new here and bitcointalk forum don't reject any advert but be careful and make sure it's good platform

This casino does not have any gaming licenses. This was confirmed to me by the operator in the chat.
In such casinos, there can be cheating on bets and twisting the results, I do not advise you to play here.


https://i.ibb.co/tLtw747/43523.jpg

Ok, I found it. So you are CryptoPay LTD, registered in Bulgaria with the ID 204856321, correct?

What do you mean by "your other company"? I thought you said both sites are run by the same team.

Hello,

Yes its made by same team but with diffrent companies.
Its separated businesses.

Thank you!

Ah, I see. So, in that case, can you share with us what is the company behind Casino2x.xyz?

Hello,

Yes this casino operation via DR CORPORATION JSC.

Thanks!

Not really sure what edge you guys have from other casinos. The idea of in-house games is pretty cool, but we also need to know whether your games are audited and can be trusted. Also, I tried to wrap my head around the explanation regarding the $20 and $1 deposit/withdrawal. Still can't be sure on what to follow should I play on this casino. Anyway though, regarding the .xyz domain, they are on the rise as of late due to .com gTLDs scarcity. I guess I'd choose another extension as .xyz extension still has that negative connotation to it. Still not a very attractive extension but it works.

the idea of house game is really attract me. but to be honest i didn’t use any gambling site with .xyz domain before . I can't say that this site is weak but I don't feel compatible using this site . So I am refraining from using this site for now . But I will keep an eye on this site.  And I want to see how far this site can go in the future

Hello,

Thank you for support. Our edge now is 0.25%.
We have many advices to change the domain extension and we will add few more for sure. We no see problem with extension but if will be more secure for our clients we will do it for sure.
Deposit minimum is because we use third party payment provider and there have few limits. We planing to run our own nodes in feature and make minimum deposit 5 usd.
We will announce that when we are ready.

Thank you and wish you best!

---

Hello,

We receive many advices to change the domain extension and we will do it for sure.
We will announce that when we are ready.

Thank you!

They need more time to prove themselves about their credibility on this business.
Maybe, a lot of us encountered scam sites before with .xyz domain, hence, the negative perception on this.
Anyway, it should not dictate their future but it is how they operate and manage their business that will truly give them their recognition.
Let us give them the benefit of the doubt and see if they will thrive in this business. They have a lot of work to do to stay in this industry.

I’m also wondering why they use that kind of domain where they can easily have a secured one, hoping that they can improve that one as well since I see the site more interesting with that kind of fairness and KYC free. For now, I will not try this site maybe I will just wait for more reviews about this one and hopefully to see their promotions here as well, that can be a good one if they host multiple promotions.

Please do! Technically, there is no problem with the.xyz TLD, it's just as any other TLD. The only problem here is that most users are not familiar with it and will have hard time to remember it. I just checked and found out that .io, .org, .net.. are still available which mean that a fraudster can register them and start promoting a fake copy of your website and am certain many users will fall for it.
Another advice: try to be more clear when you make an announcement here. For example, in one of your replies you said that the minimum deposit amount is $20 and the minimum deposit amount to make a bonus withdrawal is $1 which doesn't make much sense.

This one cause a lot of discussions that is why new casinos should check and double-check their announcement and make sure that the support or their employees have the right information before relaying it to their players and any bad information will backfire like this one, I hope this $1 is settled so we can move forward I'm ok with the domain extension although there are no popular casinos with the .XYZ extension on it.

Hello ,

Yes technically you can make withdrawal with $1 deposit but there have minimum for valid deposit which is 20 usd.
We will be more clear, next time sorry for confusing!
We work on changing the extension also adding few more games on our casino.
Thank you for all support and advices.

Wish you best!

And here we go again with the same thing.

If the minimum valid deposit is 20, don't mess with 1. You yourself say that this is confusing, don't insist more with the 1 USD deposits, because the only thing you do is to look unprofessional. I told you before and you continue the same.

Thank you for responding to suggestions and wishes from friends, we appreciate it and I'm sure we are all waiting for the latest updates from your team and hopefully, your site will be better in the future. It's only natural that there will be a lot of input like the ones that friends have given because it can help your site develop better in the future and, of course, attract more gamblers to play gambling at your casino.

Wouldn't noticed it if not because of your reply. This is my first time to see a domain extension like that but it does not feel weird or anything but in fact this could make them unique and different from the others which is a good thing imo. Upon checking their site I noticed that there is a big empty field when I scroll down but I guess this is only normal because the number of players on site is only 6.

On the very bottom, I can see their terms and conditions. By the way I am using a laptop right now but maybe they have a problem with their display if you are using a mobile, resulting for some users to not see it. There's still a room from improvement anyway, so good luck.

Really!  You do not care what type of extensions to use, the details allow you to forge on other things of interest, the correct and adequate use of a domain name +extension is the beginning of the opportunities in the niche.

Then the relevance does not come from a particular suggestion of a user's tastes, but on average, the suggestion is based on the experience of the community.

 In any case, we expect a prolonged stay, welcome to the forum.

Welcome to bitcointalk forum.
I think you need to work more on improving website design, and maybe add information page with more information.
There is no info about gambling license or anything about rules except short Terms of use window.
Sorry but this doesn't look like reliable gambling website to me.

Doesnt really look reliable and when it comes to design then its a bit familiar to me and i cant remember but when it comes to color scheme and design then im pretty sure that i have this one.

Also with the domain name, if a certain platform cant really that afford on having a good domain name then that thing would already put some doubts and hesitance for people to deal with.

Sorry on making some conclusions but this is what i do really feel up too on seeing this site.Hope my impressions and assumptions were wrong.

Hello everyone,

Thank you for advices and suggestions.
We will do improvements soon. We work on some design chances and add few pages FAQ, Information , etc.
We will announcement for sure. Stay tuned.

At the moment we focus on development few more in house games.


Wish you best luck!

Why is no one annoyed by the fact that the english written by OP  and the live support agent is below average to say the least? you can't properly understand what they're talking about without reading the text multiple times.If you and your team are not fluent in english  you can simply hire other people to do the talking for you.

It's just advice to help you with your casino OP if you want to be taken seriously. I truly hope you're not offended by it.

Hello,

Thank you for the advice. We have support agents with perfect English.
My English is not so good but I am the CEO and I want to answer here personally.

I'll make a note and have someone on the team communicate here.
Sorry for the confusion!

I wish you the best!

I don't think they're licensed gambling operators. They claim that the casino is operated by "DR CORPORATION JSC", a company registered and headquartered in Bulgaria. But according to their National Revenue Agency registers (https://reg.nra.bg/gambling/Register), there's no such company with a license to organize gambling activities under the Gambling Act.

Maybe I'm wrong about this, but I believe they are operating illegally, which means authorities can shut them down at any time.

Actually, there are too many websites that do have that type of extension but the catch is that most of those websites with that extension aren't good and untrustworthy. There's still a lot to fix on their website and as they start, it's a challenge for them to gain trust of many gamblers that do stay with the reputable ones instead of going with the new ones and with the impression of having a not so good extension.

Thank you for your support.
We continue to work on our website , also planing to change extension

Stay tuned.

Wish you best!

That's commendable to know that you will follow the request of the majority of people here, it already cost you money and will cost you more to change your domain and transfer it to a new domain but you have done the right thing following the advice of the community, although xyz is already ok the first impression about a domain still matters and will have a lasting impact on the life of the project.

Players now are being skeptical and even the domain has a huge impact since there was a history of bad records from casino sites with the same domain so we're trying to get rid of it as much as possible but it's a good thing that you're willing to accept the suggestion. There's no such thing as a perfect casino site in the beginning. It will take time for it to develop and improve but as long as you'll provide a good service, you could put up a good reputation.

I tried to get free coins by spinning the wheel of fortune and did not get anything since the arrow fell exactly between the sectors, for the first time I see what the exact "balancing" of the wheel is, I need to check later. :)

https://i.imgur.com/ezq1jWR.jpg

So lets see if I can get this right:

This new online gambling has not provided any proof of their authenticity (as in being licensed), therefore it is only right to assume they are unregistered, unlicensed and unmonitored by any regulators or lawmakers whatsoever, and that alone makes putting your funds into that site a huge risk.

The next red flag is the support misleadingly claiming a minimum $1 deposit is required to withdraw and then switching the requirement to $20 as soon as $1 is deposited. Might be miscommunication. The english is so horrible that I can basically hear the indian accent yelling at me through the monitor "not to redeem".

Sorry, I am out. No trust here whatsoever.

Hello Sir,

You have your opinion and i understand that. But the fakt is not right.
We never switch or change our conditions about our deposit minimum. As you can see here:

Our deposit minimum from start is 20 usd. This user try to "cheat" our system by making requestment for 20 usd deposit and send only 1 dollar to the deposit address.
System deposit this one dolar into his account but is still can't make withdraw request because minimum deposit condition is 20 usd.
We clear explained this to user and he try to make this 1 dollar deposit even after we explain him the rules.

Wish you best!

When creating a deposit, you will see a message in the line indicating the amount of the desired deposit "Min sum: 20.00$" and when you try to specify a smaller amount, you will receive a pop-up warning "Error Minimum deposit amount 20.00$!" so you will not be able to deposit an amount less than $20.

The UI and the available games are so familiar, I've seen some other casinos similar to this one.
Probably because of the same software/gambling script.
Are all the games provably fair? I do not find any page that gives information about the fairness of the game.
Minimum deposit $20 is a bit high, it is not good requirement for a new site, no one will be willing to risk $20 to try a new site especially small gamblers.
You nee to reduce it unless your main purpose is to attract big players only.

Hello,

He made request to deposit $20 and when system generate deposit address he send $1 dollar to the address. System recognize that and deposit $1 into his account, but deposit is not mark as valid, because is below minimum for deposit.

Wish you best!

---

Hello,

On every game you can see button "FAIR GAME" you can check hashes from game there for provably fair.
Minimum deposit will be reduce on feature updates of our platform. At the moment we work with CoinPayments and there have some limits and fees for most of operations.
To can cut our expenses we set this minimum of 20 USD.
We will reduce it ASAP.

Wish you best!

He shouldn't be able to add $1 deposit because he didn't reach the minimum deposit amount of $20 and a pop-up will appear warning him. However, if he has added a deposit of $1 then he must attach a TX here for the proof of transaction because no deposit address will not appear if entering less than the deposit amount of $20.

It is unfair to claim that the user tried to "cheat" if this online chat screenshot is credible:


"one dolar is minimum deposit to can make withdrraw"
"and is still one dollar"

How do you interpret this? It's clearly a case of poor communication, but that's a problem on your end.



If I may add here: Using CoinPayments is a very bad idea in this case. Deposits to casino sites should be as easy and straight forward as possible, so adding an extra step of verification with CoinPayments is going to complicate things further, causing more people to abandon their deposits on your platform. Just think about it. You don't ask for personal information during registration, but in order to make a deposit, the user must divulge his full name to a third party. Isn't it ironic?

They don't really have to follow the request of many of us in here. But if they think that suggestion is fitting the need for change on their casino they can adopt it for the good of their business.
It's a matter of business principles and matters that they need to take care of while they're just starting. They can do it later when they're already known and branded if it's costly to them as they start out.

Going against on the community standards or doesnt really tend to hear up community suggestions and recommendations then it would really be ending up on being an ignored casino since most people

do really knows on how to spot a good casino not only by design but also in other aspects as well thats why whenever we do see some odd things then this is where we do start to give out feedbacks
and comments and make out suggestions that it should be changed or should really be add up or something like that.

You wont really be getting users or players if you going to the opposite side or does simply not hearing off into those recommendation.

You call that cheating? I don't think that he wants to cheat you with that trick. In the first place your support agent told him that a $1 deposit will do. So it is not his fault. The solution I can think for this case is allow him to deposit ~$20, and then you should approve his withdrawal request.

Like I said in my previous reply, the English level plays a huge role in this so-called "misunderstanding". It's really hard to understand what the live agent guy was trying to say.

Asking the user to deposit an extra 20 dollars in order to "unlock" his withdrawal is a really shady thing to do. If I were in his shoes, I wouldn't deposit another dime until my original withdrawal was processed.

Hello ,

After this user contact with us, we explained to him that our system is clear and requires a minimum $20 deposit on ALL accounts to be eligible to withdraw winnings. Once user makes VALID  deposit, we can process his withdrawal. The user will always have access to his account and the winnings will remain on the account until the user is ready to make Valid $20 deposit at which time he can withdraw his winnings.


Regards!

---

Hello,

We are not asking for extra 20 dollars to "unlock" or something. Our system request to have atlast one valid deposit to can make any kind of withdrawals.
He winning from our bonus , so he never make any deposits for that he can't make withdrawal at the moment.

Regards!

just being advertised recently , and now facing this kind of issue already? and yeah that is correct as this is not that called cheating since its clearly nothing to prove lol.

Maybe this site will face some difficulties in luring players here now and sorry but I think I will keep distance from this for now.

The information of minimum deposit $1 to make withdrawal given by live support may make confusion and mislead to some users. If the minimum deposit by default in the system is $20, there should not be any other requirement (the $1 min deposit for withdrawal). The casino cant accuse the user try to cheat because it is happened due to confusing information provided by the live support and by representative in this forum.

Definitely a huge miscommunication there. Can't blame the user as the support agent did clearly mention the $1 deposit.

After all, they are the face of the site. If the (co)owner mentions otherwise, that doesn't leave a good impression

They are quick to correct this and they listened to the community's suggestions like changing the extension from .xyz to a more popular domain top level domain they may not have a good start but they listen, improve and correct these errors I hope they will not change their direction some casinos after building their brand just don't drop here or update their announcement, I'm sure this has been suggested when things are ok launching a signature campaign is the next big step in adding popularity and credential to your casino.

I tried to spin the apron wheel a few more times in search of free coins, but I realized that it simply does not rotate (perhaps rotation is available after the deposit), but simply resets the time counter for a new countdown of the next 40 minutes, I hope the developers will fix it.

Hello,

There no need to deposit to spin the wheel for free coins. So maybe is some kind of error.
Can you join on our live chat with us to check the problem.

Thank you!

The problem isn't with the user account, it's on your end. Since I experienced the same thing, I believe it's a bug in the site code.
After solving the captcha, nothing happens, just the timer resets and begins counting down again. You should test it in different browsers.

Hello,

We definitely will check that. We work on update on our system.
Stay tuned.

Regards!

Hello,

Thanks for your support.
At the moment we work on fixing the issue with wheel.

On the moment everyone can use code "FIXER" to receive free *5 bonus coins.

**BONUS COINS IS RESTRICT TO BE USE AT "PvP" and "BATTLE" Games!

Wish you best luck!

It is their advantage of they will listen to our suggestions as we're telling what we feel and think about a new casino that just came up. But it's like that they're willing to hear everyone of us and they're very conversational to everyone that's bringing up their concern and suggestion.
And that's a good gesture coming from them because they're responsive and willing to hear everyone out of what they're trying to bring in the table.

They did not quickly respond when it still hasn't changed yet. From what I look, CryptoExchange.deals only said yes bos but still haven't changed example: domain, like you, said. So, if we have a problem and didn't fix yet, I don't surprise If CryptoExchange.deals say, we will fix the issue soon, because he does, to makes you happy and believes him.

Well, I have a post that quoted him posting that so he is obliged to fulfill his promise it's not a promise anymore but a commitment so let's see if he will fulfill that commitment it will not take two weeks to transfer to a new domain transferring to a new content can take up to 48 hours if they already bought a new domain it will take 48 hours to propagate the new domain and link it to their hosting account, but it will take sometime to pick the right domain and its availability.

I know that being in a casino and being an owner, co-owner should not be something easy, I have reviewed all the comments and I have seen that they are very receptive to suggestions, I hope they can fix the issue with the domain so that not for something how this can generate problems and bring down an entire infrastructure that can damage from the site to the reputation, because at the slightest problem or error, in a casino it must be attended to as urgently as possible, already at a time when this problem has been solved , as it has been a way of suggesting, keep in mind that it is not said as a bad thing, but for the growth of the company, many people have experience in this field and what is always sought is excellence and constant improvement, I think That way you should see it as a casino.