Bitcoin Forum

Hello. I really need advice from knowledgeable and experienced people like you, so I decided to turn to you. In short, I have an unpleasant situation with the MBit casino. You can read the details here if you are interested. https://bitcointalk.org/index.php?topic=5409934.new#new

I filed a complaint on several sites, like GURU and AskGamblers, but none of them gave any results. However, I don't want to give up, as casino representatives behave dishonestly towards me. I want to try to file a complaint against the license provider. In other threads with fraud accusations, I have seen similar advice.

Could you help me with this? Tell me how to do it correctly. I will be very grateful for any advice and details. I believe that such things cannot be left just like that and we need to fight to the last. I would also like as many people as possible to find out about the dishonest behavior of the MBit casino and not repeat my mistakes.

Know that this may cost you money. Do not stress yourself, tell your lawyer about it, he would tell you what to do.

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The site is not active on this forum again, or is that wrong? This is all I could see:

mBit official bitcointalk account: mBit Casino (https://bitcointalk.org/index.php?action=profile;u=262691); no more active since 2019 ; only one post in 2020; last login on 1st of September 2021.

Their official thread is also no more active: mBit Casino | 24/7 Live Dealers, 250+ Games and growing, Chat Support, Licensed (https://bitcointalk.org/index.php?topic=500697.0)

Use the gambling sites that only have active official bitcointalk account and active official thread on this forum.

I would have to agree with the previous poster on this matter. It might be more prudent to seek help from a lawyer or at least warn them about the lawyers incoming lawsuit action.

If they don't start sweating with a warning then the moment they get your lawyers letter, they might take things more seriously.

A lot of unprofessional online gambling casinos think they can get away with not paying up or prolonging the cash out. It's very unethical but a practice which is becoming common, unfortunately.

Good luck to you, hope you get your winnings

This is what can be said if it's your opinion dude, You mentioned in the other thread section that you have proof of evidence that what you say is true, can you show it here in the screenshot that proves that you have 16k plus dogecoin?

Then I also read something that one of the members here in the forum said that since 2019 the Mbit casino is no longer active and the last time it opened was 2020 if I'm not mistaken. Can you also show that your account was blocked by them? it is not clear why the verification of your identity was denied.

Sorry my dear i would advise you to leave about the case since you were already responded to.
There were so many reason why you KYC details was rejected and at the time of account operation they noticed the account was not initially being handled with you and most of the information provided was false, at this point they decided to limits your account probably deleted it from their system.
You never share some details why and what happened.

Below fully explain what happened to your account before it was terminated.
From @xandry

From this screenshots do you still wanna file a case with the mBit Casino?
Please i would advise you don't take laws into your hands

That's strange, shouldn't the standard verification be via documents submission through the platform instead of Skype?

This is normal situation to prove that you is a real man, when the casino has some doubts that you is a real man.

The OP: Did you KYC before Skype verification? What documents you was asked? May be you have different real name and Skype account name?
Probably, you made a mistake, when KYC, but i don`t think so.

They can ask this if they have doubts about the documents you submitted, there are more strange KYC verification like the one I read where you need to walk on the street where you live and with you holding the latest newspaper.

I don't know why they think that you are a different person from the documents you submitted, they should ask for more proof because you are willing to provide all the necessary documents you need to verify that you are the one playing and what you submitted are all true, think of the cost of filing a suit then what you've lost, and ask yourself is it really worth it, if you made up your mind like all the previous recommendation you need to consult to a lawyer for a proper proceeding.

We can't do anything.

What we can do only tell to the casino to process, then how the situation is on-going is depends on the casino and you. If the casino responded and process your current issue is good but if they not responding anything or there is no way we can contact them & most shity situation they not respond anything.

Then, what you can do just tell your story to public so everyone not gonna get the same things. Just for warn the people, good luck for your issue mate.

Not much you can do except to read more for which casino is the best,you now are part of the forum and the standard procedure before opening an account with any casino you read this very section where all of them have their announcement thread.There you can see a lot of details which you can then use to make your own conclusions as where to go.I don't know exactly but mBit casino had one or some scam accusations here in the past,I don't know resolved or not but that is not a good sign when a casino has such complains and it does not answer.I hope you get your coins but it sounds like almost impossible even with a lawyer.

More than a dozen members who bet on the mBit gambling site, complained and became victims by the mBit site, but I didn't see any progress and resolution from the mBit side, the victims could only scream without money back and without payment.

I think this member's suggestion: [SCAM] mBit Casino ***DO NOT PLAY*** (https://bitcointalk.org/index.php?topic=5046526.0), deserves to be used as a guide in the future.

Regarding web GURU & AskGamblers, they are only web reviews, there is no definite solution to solve your problem, they are not the owner or team of mBit, they can only make negative and positive scores based on the users involved in the gambling sites listed in their reviews.

In the future, try to ask first about gambling sites on this forum, if you want to make a bet, some of the members here will tell you a gambling site that is worthy and responsible for you to use, You can take gambling sites from reviews, but additional information is needed for convenience when you bet and win without problems.

You gave them reason to prevent you from withdrawing by sending documents whcih they suspect not you. Back in the days,  it works but this 2022 they begin to ask for selfies on streets to prove you are what you say you are.

I was also planing to do the same thing. Use my uncles documents. I'd give him 10$ hed be happy to do it for me. But this is because the funds to be withdrawn was just $78. If they freeze it them its theirs. I wouldn't risk if its worth  thousands.

Legal actionis costly, you may spend more than the frozen amount. Thats something you'll have to thi k over.

Strange, got a source for that one? All the while I thought simply holding up the piece of paper with the latest date was the gold standard.

The only way I could see why the KYC failed is through the use of a VPN since they've probably brought up the session info of the account together with the IP and location and then the info OP provided doesn't match up.

Another thing you could do is put up a trust flag (https://bitcointalk.org/index.php?action=trust;addflag=262691)(guide for trust flags (https://bitcointalk.org/index.php?topic=5156835.0)) and with enough support their thread could be marked with a warning message and that should discourage potential new gamblers from playing.

Here you go: Street Selfie? Why all these crazy requirements in the name of KYC verification? (https://bitcointalk.org/index.php?topic=5410006)

The thread is about CloudBet casino that asked one of their users for KYC verification with a street selfie. Really, that was the first time I've heard of KYC with a selfie in front of a building name or street name sign. As if taking selfies and holding ID cards and today's newspaper isn't enough. This is certainly becoming more of a hassle and it seems to me that some casinos are using excessive KYC verification as a method to default on payouts. I hope it doesn't become a trend.

I think only few users can help you, just like he's suggest to contact BTCGosu e.g. his own site (https://bitcointalk.org/index.php?topic=5409234.msg60720803#msg60720803) and then the victim confirming he already able to withdraw all of his winnings. Askgamblers usually active, probably you're not yet waiting for few days since they must take care every complaints made from anyone and of course someone might spam that would make them to spend more time and effort.

I hope before you started you were aware of the fact that in gambling there's high risk involved and after registration with the casino, they would have given you their policy and terms of service to tick ok if accepted by you, i wouldn't advise any further actions to be taken against such casino than for you to avoid further ugly reoccurrence, and always ensure you're law abiding to their ethics because most people have such experience with after they would have failed to follow their rules, then avoid casinos of low reputation.

Maybe it is the risk of being denied verification by gamblers who want to withdraw their winnings. We have seen this happen to many gamblers in several casinos for a long time. They said that they did not commit fraud and followed the wishes of the casino. But still, in the end, the casinos block their accounts and refuse to process money withdrawals from their users. We also can't do anything if it happens to us because they are more powerful than us and can do anything to our account.

This is a valuable lesson for us and we also get lessons like this from other gamblers with almost the same problems we face. Maybe we can just let it go instead of making it difficult for ourselves because I'm also not sure if we can get that money without using other money to get justice. Because if we want to hire a lawyer, it also costs money that can sometimes be greater than the money we want to withdraw.

It was enough just to look at the trust rating of this casino before starting to play, of course it does not give a complete idea, but it might have helped to pass by https://www.trustpilot.com/review/mbitcasino.io

Also judging by the fact that they have data on the Curacao Antillephone N.V license on their website.V then you can file a complaint here https://www.gaminglicensing.com/contacts/

I've seen several mBit accusations here and their account here has a negative rating due to unresolved scam accusation.

I think it's weird to have a first KYC verification on Skype. I understand that's there's a second identity verification but it's weird to have a first KYC on Skype. The case was settled by mBit casino as seen on the image posted by Adbitco and pushing through the case you are planning might be hard to defend especially if they have evidence. Though I advise you to have a counter evidence in case you are committed in pushing thru your lawsuit.

It is enough to go to the list of scammers hiding behind the 8048/JAZ license on the website https://game-protect.com/curacao-license-scam / and in the 8048/JAZ section you can see the casino mbitcasino.com but when you try to log in, you will be redirected to the casino website mbitcasino.io  :(

This is quite tricky. If you'll be pointing your guns to the license provider, better equip yourself with a good lawyer. Most of the time these kinds of complaints are junked, or if they played ball they'd really stick it to you that what you meddled with is not worth it and you may even see yourself being penaltied for inconvenience that you have caused the other party.

Based on whatever I know about mBit, I feel that you are pretty much screwed op since they were proven as a scam site sometime back due to which they have been inactive in this forum.

Lawyering up could work against FIAT casinos, but it's a lot more complicated against crypto casinos in my opinion. The best thing that you could do currently is warn others and move on.

I am also seeing that there is now another mbit thread: https://bitcointalk.org/index.php?topic=5411916.0 (https://bitcointalk.org/index.php?topic=5411916.0) and it is as you say, when one looks at the previous thread, there is an accusation of scam, I don't know if Actually this has been solved or if you still have the same problem, however I have not entered the casino, I have not seen anything yet, I was just looking at the threads and it caught my attention that there is a new thread Ann, but I do not have I know if it is the owner who made the thread or it is someone else, maybe looking for referrals, I have no idea, but if the case of the fraud accusation has not been clarified, care should be taken in the same way.

since you mentioned on your other thread that the verification was successful and mbit claims that it wasn't, it would be nice if you could share(like I said on the first thread you created) the screenshots you mentioned on the thread you created on the scam accusation board.

In practical terms there is very little you can do to compel them to pay out, often times in this situation you might be better off sucking up the loss (or rather, lack of withdrawal ability) and just leave a bad review in every relevant place. At that point you simply need to let it go and accept that the winnings never existed, then move on. Spending more time trying to pursue them in this scenario, where the owners are likely well hidden and effectively anonymous, is going to just waste more of your energy that will never come back. What's surprising is to see someone pop up on this forum section today mentioning MBit in a favorable context, as I'd never heard of them. Be sure to leave a link to your scam accusation in the two related threads:

https://bitcointalk.org/index.php?topic=500697.0
https://bitcointalk.org/index.php?topic=5411916.0 (created today?)

He said that he verified his account via skype. It is more than a selfie actually and it is better because it's a video call. He passed the verification process but the problem still persists. The casino won't give any reason on why they block the account of the op. I think that was a scammy move. By the way, are you underage or what? And why do you want your uncle to do the kyc for you?

But, I don't think you will be successful with that because the name of the account that you signed up with is different from the i.d that you will be using. If the casino finds it out, not only the money will be confiscated but your uncle's name will also be at risk.

^Nowadays, dishonesty the casino use this KYC as a loophole to scam their user.
If they found users cheated on their system they automatically freeze the account that has a fund, I don't know if your account does not have a fund inside if they will still freeze it. In the first place why on Skype do they verify KYC? It seems strange to me.
I have suspected that this was on their ToS (I did not read it) once you have been caught using other documents your account will be permanently banned.

Why ask some help from a site? They cannot help you to solve your issue maybe the least they can do is to release a warning but if you think you can recover your funds by the help of them I think that's not gonna happen. Maybe try to seek for a lawyer which can help you file a case and sue the owners of Mbit casino since most provably this could give huge chance that your case will forward and you have possibilities that you can recover what they owe to you.

Seeing as it's a KYC issue and they're pretty much using the TOS on their hands, I don't think this can be simply talked about, especially since after the KYC verification they just straight up terminated your account (from the reply sent by the team anw). If that was stated on their TOS then I think you'd need legal advice now instead of simply "let's talk about this" kind of action since as they've said, they have all the right to do whatever they just did since they did state it in their Terms.

and this will cost him even more than what he can get lol, 16k dogecoin is even 960 dollars and how long will the case run? I think it is not appropriate to seek for lawsuit with such amount though if you are truly seeking for justice and you are capable of spending money and time for that fight then yeah do it with all your heart , but if you are seeking for funds that is more likely impossible to gather? then best to leave it and use it as a learning.

Your only chance to recoup money at this point is a forum such as Ask Gamblers although AG does rank them fairly high. The licenses and governing bodies won't be of any help to you and it would be water down the drain hiring a lawyer. If you do decide to try and take it further here are some contacts.

https://i.imgur.com/EWAn7Yq.jpg

You are trying to revive a dead horse with this one Roger....

Can you go into more detail on why they rejected your KYC verification? I think a lot of these sites use this as a backdoor to get out of tricky situations when they have to pay out money to their customers.

They might have seen something wrong with your initial verification, but they left it unresolved... until you claimed. Then suddenly things like this become a huge issue for them ..... and they have an excuse not to pay.  >:(

The experience of many players says that it does not make much sense to contact the organizations that have granted a particular casino a license.
The fact is that the casino will still justify its grounds for non-return of the player's funds. And you will only waste your time writing complaints and reading negative responses. And save your nerves.

As for nitpicking casinos, and other sites like exchanges, when passing KYC, this has now become a "classic" and a favorite method to save money and not return money. I have failed KYC several times in my life and I still do not know why these sites refused me verification. Devs of these sites did not report anything. But I didn't really lose anything.
Because I knew in advance about such a brazen trap. :)

Thanks for the source, definitely a bruh moment.

The level of distrust when they have to go all out. Imagine showing them your bank account before withdrawing just to prove you're not linked to some criminal activity.

What do you mean by "everything was fine"? Did they tell you that your verification was successful, or "They promised to respond according to the verification result within a day", as you said in the OP? Those are two different things, you know. I know nothing about this casino in question, so I'm not trying to defend them, but your statements look contradictory, and I don't know what to believe.

What the freaking heck? Street selfie for KYC? This is the first time that I am hearing about something like this. What's next? Prove that you're from planet Earth? Absolute morons. Sites asking for such stuff need to be trolled vigorously.

I think he meant to say that he submitted all documents successfully, but they ended up not accepting them by providing various excuses.

Agree to this. Casino nowadays is using KYC to have an excuse to not pay players since most of the crypto players don’t want to compromised there KYC over there casino and they are using the delaying tactic to delay the KYC result or reject the submitted documents once player complied until the user lost there patience on submitting the documents and forget about there balance.

These are the technique of some casino these are not new to us. Until now they doing these to get extra profit. And if a player deposit with a good mount then for sure the problem in withdrawals is weaving in the future because they ask too much KYC so that a player have a delay or problem in terms of withdrawing the money. And in that kind situation I don't think so if the money will be withdrawn.

Do you have "proof" of them confirming that KYC was fine/went through? If so, feel free to PM me and I will reach out to them, trying to help.

Players can forget it if the balance is not that huge but if we are talking about ten thousand dollars or more and he lost a lot of money in the past, now that's a different story, the accuser will mess the casino thread, create an accusation here, create a flag and file a complaint on sites like askgamblers, some players are winning a life-changing amount so they will fight to withdraw that amount whatever it takes within their means.

It seems that another user also faced difficulties in getting their coins withdrawn from that casino.
You should have did a little research about that casino before you started playing on it.
What I don't understand is that why do these platforms ask for KYC verification on withdrawals.
Why can't they do the KYC verification while creating the account itself so that users don't feel such issues when they want to withdraw their money.
In this case, OP has already done his work from his side by posting a scam accusation thread.
For last resort you can try to post on their social media handles like Twitter, Facebook, Instagram etc..
May be if it grabs someone's attention your might get solved.

OP you have a case here you have done what they asked for even if they are not satisfied they should give you another chance to prove the legitimacy of your documents and if they see discrepancies on the documents give OP another chance or proof that you have a bogus document or you are not giving them the right documents, that alibi is like what the notorious scammers 1XBIT are doing to their players, banning account without evidence of cheats.
OP should also create a flag in case they keep ignoring your case.

Based from the foregoing comments on this thread, one thing is certain- the KYC documents that were submitted did not match the identity of the person playing on the gambling website. Since the casino also mentioned that they have strong proof and evidence against it, then you are bound by such decision which, unfortunately, locks your account.

You should have dealt and understood this when you broke their TOS. When you gamble and try to circumvent what is stated, then you bear all the consequences of your actions, OP.

A newbie member, gamstan (https://bitcointalk.org/index.php?action=profile;u=3487930), has recently opened a new thread (https://bitcointalk.org/index.php?topic=5411916.0) for MBit Crypto Casino. He claims to be a new mBit representative and part of the casino's marketing team. However, it has not yet been confirmed that he is telling the truth and I suggest caution in dealing with him until he verifies his status as an official representative for the casino, especially if he offers to mediate your disputes with the casino.

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I definitely agree. When I first read about that CloudBet case (https://bitcointalk.org/index.php?topic=5410006), I was in disbelief too. But it seems to be true. It's a shame when some casinos take advantage of players by asking for extremely complicated KYC procedures. This can be interpreted as deliberate delay or even an intention to deny withdrawing money from the casino.

I've seen them open an announcement thread for their casino very recently. I tried to look for user review for their service and I found out that they really have a bad reputation.
About the process that you're asking, maybe you can get an attorney to start with. But it will be expensive (effort and money wise) for sure.
And... was there anyone who filed a complaint to a online casino able to win the case?

All you can do OP is spread the word wherever you can. Mbit representatives already have negative trust on this forum. You can add to that if you have an issue. Leave them a comment with a link to a scam accusation and make sure to bump the accusation from time to time until it gets resolved.


This means they care about their reputation here. Or at least seem to care. Maybe it will be worth it for them to do the KYC for this user once again instead of looking like scammers.

They should address all the issues if they really care about their players and their reputation, there’s no big amount and small amount here, if that is a good site they will solve that problem right away but it looks like they are not doing anything. This is why I always hesitant to try any gambling site that with a bad reputation in the first place, withdrawing the money is very important so better to go play with the top options.

It is quite baffling why they marked the KYC failed when they had the skype interview, personal documents submission.  The only thing that make this KYC failed if the name submitted on the site during registration is not the same as the personal documents submitted for KYC.  Is that the case @OP?  If that so then there is nothing you can do about it.

Maximum patience tolerance is being shown by the OP and the fact that this issue still doesn't solve yet after 3 months, seems to me that Mbit won't really take an action to settle the issue. There's no pressure on the Mbit's part. If OP is just stating crap, Mbit can just easily make an explanation on what violation or something that OP did.

I don't want to say that OP needs to move on but since there's no progress for 3 months, moving on should now be considered.

I just don't get why users are choosing to play on a casino that's don't even have a good community here in the forum. Lesson learned.

Looking at the screenshot provided, I don't think that you'll ever push this because you're at fault OP. There's the falsifying of documents that you've sent to them.
It's better to just accept the fate that has resulted in the termination of your account instead of trying to push it, which might cost you a lot of money. But, just like the others, I'm also confused with everything from OP and for the casino.

He needs to look outside of this situation, if the amount is really not worth to push thru that he may incur to spend his own resources along with the mental stress that it will bring to him, better move on and find another trustworthy casino to play with. Even if his principles is saying he needs to proceed what he is doing towards mbit. He should be practical these days. Just spread the warning signal to others. But he should not let this situation dictate his everyday life.

@OP
You should reach out that guy above ^
It might not an assured thing for this thing to be resolved but you can count on efialtis  :)

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It is really hard to make out conclusions whenever there were not sufficient proof
and there's no word from the accused casino on whats totally happening on this one.

You should probably know that taking any kind of legal action is always costly, and since I doubt that you are located in the same country in which this casino has their license then this will only grow your costs, if you have evidence about your claims and you think you are on the right then you should show that evidence so when other people decide to play at that casino they are warned about it, but unfortunately the possibilities that you are going to recover the money that you had there are almost nonexistent.

Yeah, if it's worth to breakthrough with it for the amount that he has there then he should pursue it. But if the casino is correct with the reasoning then he'll expect nothing from there.
However, with all of the words and stuff from different opinions, I'm still confused and OP has to clear a lot of things and I hope that he comes back for some clarity and the same goes for the said casino.

actually they have launched a signature  campaign back in 2015-2016 multiple times and here are the links to their 4 campaigns run several times

https://bitcointalk.org/index.php?topic=1008512.0
https://bitcointalk.org/index.php?topic=1002867.0
https://bitcointalk.org/index.php?topic=1622768.0
https://bitcointalk.org/index.php?topic=1661862.0

but the consistency did not long each campaigns.

having attorney in this case but he only asking for not so big amount? am not sure if he can sustain the case with such funds to be taken.

That's what I was thinking. He claims to have earned 16045 DOGE, which is about 1000 USD at the exchange rate. I think the lawyer is going to cost him more than that, without knowing the specifics of where he lives and whether there might be a cheap procedure for small claims.


This.

It is a pity to see so many such cases on the forum lately. On the gambler's side, they won't let him take back what he has earned. On the casino's side, they argue that they didn't pass KYC. In some cases the casino's procedure will be legitimate, but I don't doubt that some scammy casinos use this as a reasonable excuse to keep the gambler's fairly earned money.

Given the circumstances and new evidences I think OP does not seem to have sufficient proof of passing KYC. Maybe he used a VPN or maybe it was because of some other activities that the casino regards as suspicious.

Getting the money will be very difficult and might not even be possible if OP is at fault.

Furthermore using Skype for his KYC process seems very sketchy and I don't really know what to think of that.

Let's hope OP followed the casino rules and everything was a misunderstanding, otherwise he won't see his money again.

People should be careful of the gambling sites they are using, some are taking advantage of their users. I do not know why a gambling site do not make KYC complusoy for deposit, but requesting for KYC during withdrawal. I do not also know the reason a person that has been verified before would be blocked during withdrawal, saying the KYC is fake? Why not have said it before deposit. This world is somehow, such gambling sites are doing something wrong.

The victim should not relent if truly he did nothing wrong, he should talk to his lawyer about it, but if he did nothing wrong.

Why did a gambling site makes Skype as a means of verification should be the question.

In your country, do you bank with your local bank? If your answer is yes, do you notice how they welcome you and treat you like a king if you want to deposit money? Do you notice toy can send anyone to deposite the money for you is you aren't chanced. When you send someone to withdraw for you or when you go by yourself to withdraw, does it use to be easy as when you were depositing? That is how centralized authorities work and that is why I love bitcoin.

I think @OP's problem is that several months have passed and until now there has been no change in what he has done to the concerned person, so it is not time for him to accept the fact that it will be difficult for him to fix what he is chasing that company.

He can't do anything even if he asks for help from the members here in this forum, and we know ourselves that the only thing we can do for OP is advice and opinions. What do you think Sir?
Am I correct?

As I understand the OP concern, You have a correct analysis on his situation but we really can’t help him or give him advice that will help improved his case since he already report the casino to Askgambler which is the typical solution on conflict like this against casino. Mbit just recently resurface in the forum but there’s no guarantee that they will solve OP case since the problem is about his KYC and Mbit is determined to delay it just cut loose OP account. This case will easily be resolved if the casino itself is willing to cooperate.

in my country, for example, no one opens a bank account without having done KYC, when depositing money, the person is always treated and attended to, when withdrawing money, the person also has no headaches, withdraws money instantly without KYC additional. In other words, this system of making people when they deposit money not ask them for KYC, when they lose money they don't ask them for KYC, but when they win and they want to withdraw money asking them for KYC is something that is wrong and in my opinion it's something evil. I can agree if the casino suspects any fraudulent activity.

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OP I don't understand why you chose to use a weird casino with so many good casinos like stake.com? but I'll cut to the chase on my advice:

1 - the costs of a lawyer are high

2 - you don't know the headquarters of this casino because they just don't have headquarters and they are anonymous, not even this country that issued a license will not do anything because only they have a license there is no casino headquarters in the country where they asked for a license so there is nothing that can Be done

3 - you would have to spend a lot of time researching who the owners of the casino are, where the company's headquarters are and you would have to travel to the country where they have a license to proceed with the case

4 - the casino accuses you of having provided them with documents that are not yours, if this is true you could end up in prison

my advice:

just forget about that case, focus on using another casino and always give your real data at the casino

I wonder if @OP is aware of MBit ANN on this forum? He can visit MBit Crypto Casino | mbitcasino.io | 110% up to 1 BTC First Deposit (https://bitcointalk.org/index.php?topic=5411916.0) and ask @gamstan as marketing teams from MBit.

We can only give advice but we do not know if that can work for you or if there are no answers for your case. But I hope you can get your money and the case can solve without any problem. But with what I saw on those ANN links, @gamstan was not yet back to answer other members questions.

I don't think that op is aware of the ann thread of mbit casino in this forum but I did read one of op post that he is aware that there are other people who are also complaining about mbit casino but I think that op became aware of it when he complain about mbit casino not paying op after withdrawing the winnings even though he must complete the KYC that they ask. I wonder what will op decided what to do once he know that we can only give advice though that's what op wanted anyway as shown in the title.

Great find there :) The previous account which is most probably the representative or maybe the owner of this casino is not active anymore . The account has a negative trust due to them scamming a user way back 2018. See reference thread (https://bitcointalk.org/index.php?topic=5046526.msg46669430#msg46669430). I guess that's the reason why they stopped communicating here and just created another account to represent mbit.
I don't know the whole story, but based from these, it doesn't look good so far imo.

The attorney thing is just if he/she want to lawsuit the company.

You cant compare centralized banking system to digital Banking system. Using normal banks operating system as a illustration it differs because Bank do not like to treat their customers wrong because it's a physical something.

But in the casino gambling websites they feel to treat anybody any how they want because they are not seeing anybody and that is what make some of the platform to do anything they want. Sometimes when you complain to platforms concerning your challenge you are facing on your withdraw but some of them does not respond to their players.why bank can not delay you after you have lay a complain.

Sad to say this concern has become common nowadays so it’s time that they have to stopped from treating their customers like this by bringing this into legal action. If your lawyer will demand explanation from them, then they should properly respond to it and not that you’re being neglected as if you never existed anymore. I hope OP you will get your money back as soon as possible because that is your winnings and you have the right to claim it.

He shouldn't be surprised because some other persons too have the same complains and I think op fund in that casino seems big that is why he did not want to let the fund go like that and want justice for the reluctant attempt of MBit not to pay him his winnings.
 This path of going for lawful action against MBit is not going to be easy and I think it is going to take his time and fund too if he really wants justice to be served against the casino. 

I just checked the mbit thread and I have read that the forum account of mbit is from the marketing team and said something like letting the team know about the situation. Let's see if it could help op here to solve the problem and if not then it's just a false promise in my opinion. Let's see if op would also know the other unresolved accusation from other gambler of the same casino.

I think it would just end up the same as the other scam accusation and also there's an evidence but it is not resolved until now.

I think for Mbit, this case is close and there is no further discussion needed.  Going for legal action will cause too much but in case OP wins, the expenses will be shouldered by the casino plus the possible charges of damages and interest of money for the delay.  So if you think you have an advantage if you take the legal path then go for it.  I hope you win the case @OP.  Though another challenge is, where will you file the case?

I wonder why a casino will ask for verification document via Skype, and from the respond, I saw from a screenshot about this case this user may have supplied a false documents which is the reason his account may have been blocked.

Btw users should only use recognized casinos and most importantly those casinos that are active in this forum, so before anyone use a casino they should check how active admin are on this forum, and also check their previous responses and how they solve issues before making deposits, and also read other members reviews about the site to know how they treat they, clients.

We have a lot of shady casinos that can easily be spotted from how their treat their players.

We don't know if the document was false or not. They had some issues with the photo and assumed that's not OP. A professional support would say they are unable to verify his identity and require another document like a driver's license or a passport. They should not assume that the client is trying to cheat them, at least not if the document looks legit. They can have their suspicions but until they have a solid proof they should ask for another document to see if the user wants to resolve the problem or not.

Others suggested you to add screenshot and proofs. If you have those, then edit the original post and add it there so everyone can see the proofs instead of having to dig through the thread.

Anyway, if the casino you played in is a licensed casinos, then contact their license provider. Look for the license seal around the site. If you can't find it, then google the license name and then visit the website. There should be an option to file a formal complaint against the casino. You can try that. The license provider will forward your issue to the casino. If they don't reply or say anything, contact the license provider again stating that they are ignoring your case.

While there are many casinos that put a great deal of effort to provide the best support possible to their customers there are also many casinos that see in this a waste of money, which can produce the results we are seeing here.

While we do not know exactly what happened because the OP so far has not posted the evidence that he has, a good customer support should not assume that if something is wrong with the document that was sent to them then the player is trying to deceive them, as it could be a legitimate mistake and they should limit themselves to say that they could not verify their identity with that document and that they need another one instead.

or maybe he is just pretending to be another person when the truth is he is also the one that created the  original ANN thread but since there are much complains there then he chooses to create a new one to try having other depositor or player?
we knew how gambling site in forum runs , and how those same /teamperson that creating each site to bag peoples money.

actually they up the site after not being active for at least a year , this is something to be discussed mate because it is for awareness of other gambler that might not know their reputation.
it is depending in his capacity and plans , if he wanted to push for the benefits of potential victims then i will salute Him.
Yeah , lets hope for His favor as scam site like this one needs to be shutdown .

That's what's a bit difficult when it's proven that OP is really the one with the shortcoming. And I think you're right, OP can use a VPN and that's probably the reason why his KYC declined. It's also quite a large amount just in case.

Because that's really strange because he talked via Skype and it's not clear to me why OP was not approved, it's really strange. We don't know who is telling the truth between the two if OP or the Management of the gambling platform.

Hopefully, the @OP at ANN casino mbit's on this forum can answer the complaints that come to his site so that they can resolve the problem soon and mbit's casino itself can regain its reputation. We're all curious as to what @OP will decide after seeing the situation, as quite a few people have had a similar experience.

If the casino asks for verification documents via Skype, it doesn't make much sense because they can use Face Recognition to do the verification so it's unnecessary.

If people can find a suitable casino from this forum and it has a good reputation, I think they can avoid any problems in the future so that their playing time will not be disturbed.

You guyz are all right about what is happening with centralized authorities, they try to hijack from us what belongs to us while we engage with the use of their services in our financial lives, i hope they begin to realize that an end is approaching to the menace they have cause in the past as decentralization has cone to wipe away all that relate to indepency in our finance through bitcoin and privacy is another word for freedom as i termed it in my own way and understanding.

And I agree it's very challenging to file a case, there are other complainants that have lost money that is two or three times what you've lost, its not that you cannot get back to the casino if you think they gave you a wrong ruling, and the community is backing you then spread awareness on how that particular casino made a bad ruling in your case, players will be more aware and keep away from that casino or if they are going to play they are not playing with a big amount, there are going to lose some revenues because of this.

This problem cannot be solved by all parties, as many suggest at least you are better off leaving the casino and no longer in contact with them than fighting but having to pay more and not worth what you spend at the casino. unless you have strong internal support and can sue the casino with all the same accusations and complaints other users have. There's not much we can do other than provide that advice and stay away from casinos that have harmed you or even others.

I completely agree with that but I think that would still not hinder OP from getting at least the money back that he initially used to place the bets. Although I am not 100% sure since I am not certain of the laws around those circumstances.

I have never heard of anyone who got caught breaking the terms and conditions to be given their initial money back though.

Sounds fair for to me though. OP should be more careful next time and read the casino rules first.

16045 doge is 1004.33 usd on today's rate. It may look small to us but maybe this amount is already huge to him and this might be his first time to win an amount like this but unfortunately, this have happened. This thread can serve as an awareness or a warning that people should be careful about mbit because they have unresolved cases.

No one in their right minds will take a risk on this casino even if we say they will only gamble with small amount and only playing for fun. We have hundreds of legit casinos on the forum so why will they prioritize this one? Mbit already know the consequences so don't worry about them. They deserve it anyway.

To be able to play safe and have peace of mind whenever you win a big amount, get an update on the casino you're playing, check its status for existing complaints and if the casino is clean and has a good reputation then be sure to follow the TOS of the casino, this is a basic play on a good casino and follow its TOS and you'll have peace of mind, other than these, you'll get yourself in trouble.

this is the advantage of the gamblers who are members of this forum. since we have the gambling boards, one can already have the insights on which casinos are having good reputation to play with. unfortunately, some players will just visit this forum once they got screwed. also, better stick with casinos or bookies which has active support. and as much as possible no existing complaint or allegations. for new users here, you can easily check the reputation by checking the trust summary of their rep.

That is without a doubt an amount of money that not many people can afford to lose, however when it comes to trying to take some sort of legal action against a casino then it is probably not worth it to try to do so for an amount that is so small, I say this because most likely it is going to cost you way more money on legal fees than what you're hoping to recover, many scammers know this which is why they can keep doing this over and over again and then nothing happens to them.

The OP should know that there is a risk in gambling, and he should be ready for any unpleasant situation. 1000$ is good money and I can understand his frustration and concern about it but the gambling houses does not care for anyone.

If he somehow did not get his money back, he learned an expensive lesson as not to play at random sites and choose only trusted sites for gambling. Also, when you invest any amount in gambling, think it's gone and if you manage to win and withdraw, you are lucky indeed.

Exactly, any members who want to try to interact with a casino should have researched first and check the credibility of the casino rather than just testing both of your two feets. Even just by searching the keyword of the casino will give you a lot of insight and reviews from forum members as long as that casino is also known here already, because if it's not, that will be difficult to track it down.

and this is why we are all lucky being here because the chance of being a victim of those scam sites or being fooled by the casinos are little , because the internet is truly a bad place to search for yourself as  they are using their power and money to mislead people and to take their money.
sorry but lets not help those sites to take our money from this.

If the problem faced by @OP is already in legal action, I hope the case ends as soon as possible because the amount of money that OP is chasing is not a joke, OP is a bit angry with his opponent right now, but I hope so he will win, the lawyer he got is good.

And I hope this will be a lesson to the OP when he overcomes this issue as well.

but that is the problem about many gamblers as they are not tend to check rules and info about the gambling instead what they are looking is the bonuses given towards advertising and those are the reason why they are being lured .

wrong mate, it is not that big amount  but enough to be considered as scamc asino once this does not comply and returned what they owned Him.

that is what matters here ,  the amount of money to seek for is far small from how much he can use for running after the scammed funds and besides the site he was calling for had already left this community (though there is a newbie account that bumped the site recently) so What i believe here is that OP will never take his funds forever here.
sometimes our mistakes will bring us big lesson for this not to happen again.

Not just a lesson for @OP but us too because we can learn from him that casinos can do anything to their users, especially if the casino suspects its users of trespassing or cheating. It's natural for @OP to be angry and maybe we will do the same as @OP did, especially if we can't withdraw the huge winnings. But he should think about finding a lawyer who can really help him but I don't think the fee will be cheap. Hopefully there is a way for @OP to solve the problem.

Hiring a lawyer to settle a case with a casino is not easy. Apart from fees, the fact is that a casino without a reputation can at any time decide the casino or cover up evidence. In this case, the OP will be overwhelmed and will not do much to raise the case to the public domain. Apart from that, the solution is to drop the lawsuit and no longer have anything to do with the casino that doesn't have a responsible service. Based on the OP's case above, it's clear that if he goes to trial and hires a lawyer, the problem is does the OP get confirmation that the casino is ready to sue? Of course it is difficult especially if the casino does not have a physical office.

I agree with this, if you do not have screenshots it is very difficult, because they can claim that this is not the case and without proof it is your word against theirs, and believe me, the word of a player hardly has weight over that of a casino, more if that casino is supported, it is somewhat difficult, I do not know if you have read some things in Reputation here in the forum, it would be good if you went there so you could see how some people are capable of defending their cases and here they get the support with the people who are in DT1 and they are a great help in these cases, because they are totally impartial and their voice does have weight here and outside the forum.

^ It is pretty simple and it is a very basic answer, we don't need to scratch our heads thinking about gambling.
It is simple if you have enough funds that can afford to gamble either win or lose then, that is fine.
Gambling is a form based on luck usually so don't expect too much to gain more profit on it. However, we are far from the OP concern which is the MBit gambling casino, probably OP did not understand that once you agree with the ToS it means you agree to their terms and they have a right to it.

Well, and this is a way to spread the word of bitcointalk to our friends, to those who are gamers, to those who want to invest, to those who want to be traders, to those who want to recognize anything related to cryptocurrencies and especially to those who are looking for information about betting, since it is very difficult to find books that talk about betting and everything you have to do to have a good performance, how you can start playing and not fall into addiction, gambling is the greatest danger that everyone can suffer if they do not have the relevant education and especially if they do not have control of their money and expenses.

Besides that, I think there are not too many lawyers who can help him solve the problem because the case was happening on the internet. Not all lawyers are very familiar with dealing with case-related issues from the internet; if there is a lawyer who can, it won't be cheap. This is why @OP needs to search carefully because we don't know the lawyer. And if the casino also wants to file a lawsuit against the case, it could get @OP into trouble because, of course, the casino can hire a reliable casino to help him out of trouble. Hopefully, he can think about it again and decide what's best for him.

we are all lucky to have mentor when we are beginners, i tried following my friends thoughts and advise along the way and yes , I become successful but of course everything has negative effect as i become addicted gambler those days, and all my crypto earning had lost in gambling.
maybe find a mentor that will keep beside you specially when you starts earning because this is the crucial part of earning in this online area.

Guys, OP wasn't here since September 01, and I personally find it strange, opening a thread like this and not showing up for reading and replying to posters.

My theory is that something was indeed wrong with his documents, and he has nothing to say in his defense.

Again, I know so little about MBit casino so that I can't be sure about their fairness, and thus I'm still waiting for more comments from the OP and MBit's official representative here.

Having a mentor is really hit a big thing because it is all about the guidance of the senior who is already experience a lot in the designated field but of course not all the time the mentor teaches makes a good output it is just a guide to leesen the risk but still there's a risk of it. Also when playing gambling of course you are needed to get ready with the possible consequences and a designated budget you need to make sure there's a higher chance of games and winnings to your gameplay. Not all the time gambling is good to earn a lot because sometimes luck is not with us to be with.

Well, I'm sorry that you have such a situation because it's always unpleasant. I recommend that you continue to try, but do not hope too much for a successful outcome, since quite a lot of time has passed since your win. Next time, read the reviews for a particular casino more carefully and thoroughly.