Bitcoin Forum

EDIT: Hi guys

I see a lot of people saying they did not scam me yet because I did not gamble with a lot of money.
I want to state that I have withdrawn 100MBTC before (in march as well) when it was 6K euro, without any problems.
I have also won on their website cash prices from tournaments from the value of 500-1500 euro worth of BTC multiple times.

They never scammed me and were good to me, I never complained before or had any issue with them but this is just really bad customer service when it comes down to self exclusion and the safety of players.

Welcome,

Been gambling a lot on this website, I am a vip user and never had any issue with them.
Last month on 2 april, I contacted the live chat and asked to be self excluded for amount 2 months until 1 june to be exact.
They replied to me stating that I should contact block@1x-bit.com with this request and that they will take care of it.
I did this (proof attached) and they never got back to me. I even contacted the live chat 1-2 days after in which they stated that I should wait for a response.

Weeks passed, on 22/23 april I deposit around 20 MBTC in total and I lost.
I got really mad, I contacted live chat again and asked to be permanently blocked and they told me to send a email, which is what I did.
Now they blocked my account really quickly, within hours.

Now I am requesting a refund because I asked to be self excluded and they did not grant it now they claim through email that they never received such request from me when I did in fact send them a email + I contacted live chat.

I contact live chat now again today to ask for history of my live chat so that I can have extra proof that I contacted them more then once through live chat to be self excluded to make my case even more stronger - they say it's not possible to send me a history of the live chat, that they do not keep this.

Competely unbelievable. I know all the warnings about this casino but I never had a problem with them and they were actually so nice but this right now is extremely bad customer service.
Am I in the right here or wrong guys?

Photo 1 where I request to be self excluded: https://imgur.com/a/U5WwvpO
Photo 2 where I request to be perm banned after I gambled: https://imgur.com/a/aFtcYey
Photo 3 where they claim that they did not receive a request from me to be temporary self excluded, even though I emailed + contacted live chat multiply times: https://imgur.com/a/nqIECAo
Photo 4 where they state they cannot give me my live chat history: https://imgur.com/a/n2SE5no

1xbit is not a reputed site on this forum and we are all the time telling people to avoid the site as much as possible as they can.

There have been so many threads raise against 1xbit already but your case seem a bit different. I don't know why you want to be temporarily blocked just because of your gambling habits and request to be unbanned after a certain period. I haven't seen anyone make such request before and I'm not sure if it is possible.

Since you have an ongoing bet, why not wait first after your betting period you request to be permanently banned? I think you are the issue here mate. If you don't want to access your gambling account for sometime, you can log out and forget about it till you need it. Except you are addicted and don't know how to control your self.

Hey breezyu, sorry to hear about this, but you've should have known better :/

They will be nice to you as long as you're verified and are a regular player, once issues arise that's where you separate the scams from the reputable ones.

However, I have to tell you upfront, there's absolutely no legal protection covering that refund, and you will not get it back as MBTC. You could get it back in something else (see below), but the money is gone.  

You have two options right now;
#1. I warmly recommend this: Get off 1xbit and place your money and time in a brand that will value your time, money and membership.
#2. I don't recommend this: If you want to get scammed again, reach out to your 1xbit VIP manager, since you're labeled as such, and request a no wager bonus in that amount, and lose a bit more money with them in the process of gambling it. I can assure you that the VIP manager will instead offer you a massive deposit bonus (e..g 20% on $1000) to show you that you'll "get" $200, but try to keep a cool head and know that you're not getting $200, you're losing $1000.  


It's standard procedure for responsible gambling offered to the players. Most of the casinos have it. The point of it? Imagine having an overweight person trying to lose weight, but you're constantly contacting them about candy discounts. I'm huge on responsible gambling and support his request, don't judge him.

What do you mean you have not seen anyone ask for a temporary self exclusion?
There are so many websites who offer this in their system, you can usually choose different options like 1 month, 3 month, 6 months etc.
They do not have this which is why I had to contact them through livechat/email.

Casino's should always offer the accessibility to their users to be temporary blocked so that they can take a break if they want, this is completely normal.
Same goes for people who want to be permantely blocked.

That platform has 1001 ways to manipulate and scam their players, no matter what are the reasons and evidence you have - they will not fulfill your demands.
Even though they are wrong for ignoring your request to self-exclude, they also know that you will not sue them because of that.
Its better to just forget it, life alone is enough to stress us out, dont make yourself more stressed by thinking about this matter because 100% they will ignore your demands.

Which other refund are you asking for? I thought you have already admitted losing your deposit after you redeposited because you couldn't wait or control yourself from not continuing. Or you got some balance left from it?


Not withstanding this or their reputation, you seem to be responsible for your action. You don't need to require a casino to block your account before you stop playing with them. Ignoring them alone and moving on is enough for you. You can throw away your password so that even when your inching fingers want you to go back, you won't have a password to login.

This is typical example of not being in control of your gambling appetite. I hope you will resolve with them.

I am 1 that feels that a person should take responsibility for their own actions. Even if they did block you, would you have actually stayed away or would you have looked to find another way to get back on the site? What if your bets had won, would you still be making this thread? Or would you have lost the winnings and then made this thread hoping that no responsibility falls to your shoulders?

Sites offer self exclusion and should exclude a player when requested, but so many look for ways around it once they do it. In the end, you have to rely on yourself to decide not to gamble.

They are known to scam users and you are not the only one that is going through this issue. We have been informing everyone to avoid the casino. What you need to do now is to move this topic to  Scam Accusations board (https://bitcointalk.org/index.php?board=83.0), there is already a pinned topic making everyone beware about 1xbit on that board.

This is the problem in online gambling. There’s no way to verify whether the report is honest or not. There’s a probability that some users is using this self exclusion lapses and playing victim card just to use it as some sort of insurance when they lose the bet.

I’m not judging the OP but there’s a lot of same case even on reputable brand but no one manage to get a refund due to self exclusion doesn’t stop them from gambling.

Accept the loss and move on @OP. Besides the brand we are talking here is the worst. Even if you are stating the truth here, there’s no way this casino will refund you.

You never had a problem with them, well now you do and no matter how terrible it may seem, you’re really in it for good. A site that didn’t give much attention to what was been said about it on the forum is a site that wouldn’t give much attention to what you think or say of them as well.
It doesn’t make them any better though, I think they really ought to prioritize their customers here and anywhere they get most of their traffic from as, customers constitute a vital part to their existence.

it’s dumb though, the thing you did. Having issues with a site and yet seeking proof to query them with from them? How does that sound! They obviously wouldn’t hand it to you but, having a term to its policy means, they’ve got something to abide by and going around this to loss a customer isn’t helping the site.

the real problem with this site is that they don't care on reputation.
even if some user has an issue, they have no interest in finding a solution and so on.
what is worst ... if you have an issue with them who you can ask support?
they have tons of issue, scam accusations and so on, I don't think you will have any solution on this issue.

That's the reason why a self-exclusion is available in any gambling website and is required to any licensed casino, for responsible gambling.

In this case of OP, idk what to say since he is partly to blame here, and it's actually avoidable if he chose not to play on that time he "requested" for self-exclusion without getting approved. And i don't think 1xbit will care knowing they are known as scam and will just wash their hands and will put the blame to OP.

Not a surprise, they've been scamming people for a really long time here and others just don't get it and they're still using this website to gamble when there's a lot that would be more legitimate than 1xbit, they're a scummy website that will take the first opportunity to scam you without any hesitation. It's high time to remind everyone here especially the newbies about the dangers of playing in that online casino. It's a crook's den.

sorry mate but have you surf this forum about the name 1xbit?

https://bitcointalk.org/index.php?topic=1656107.940

https://bitcointalk.org/index.php?topic=5267172.7760

check those thread mate and you will see how much they have scammed players over the years so meaning that your claim is just a small part of how many gamblers experienced from them.

sad but you have been playing in scam site for all those years.

        -   You know, almost the majority of the members of this forum platform know that it is not really a reputable casino online. I'm just wondering why you didn't find that out here. Then you created your account here in 2017, while I only created an account here in 2022. I knew that right away because I was out of this forum.

Maybe when you experience winning at 1xBit, you don't think about such things. Then you just did something like that, so your refund request is far from giving you 1xbit on that issue.

Have you ever profited by gambling or betting in that casino? Because, in my opinion, it sounds almost gullible to claim they have had been nice to you until this day.
Of course it would make sense for them to be "nice" to gamblers who continue to have bad luck, so they can continue to profit off their misery and loss chasing. But there is something all people who have problems with this casino have in common: they are all winners, they managed to make money out their luck and when the time to withdraw their earnings came, they got blocked and thrown on the dust tin.
You just happened to be profitable for them, they knew this, so they did not wanted to scam anything out of you (you were already providing them with legal profits).

It would imply this scam casino keeps a register of the profit/loss rate of their gamblers/victims and deny self-exclusion for those who they consider to be profitable enough. That goes beyond having a business strategy, it is right down evil and inhumane. 💔

OP is a junior member on this forum he admit that he is fully aware  of 1XBIT status and the many complaints but he choose to ignore the community warning even become a VIP of the casino, every player on 1xbit is potential scam victim.
Now he is posting here to tell people that 1xbit is a scam site? when he knows very well that 1xbit ignore all scam reports sorry for your loss OP but next time believe on the experience of the people and their scam reports with proof.

Sorry about your experience with the casino. As you can see from reports here, the casino in question has lots of pending cases here to answer as it bothers their operations. You have been a registered member here for a while which you should have known earlier about this casino.

Looking at the fact that you have already played and lost your game, it would be very difficult for they casino to make refund as you have demanded  because it was within you to make your decision if to continue gambling or not as you have already written to them for self exclusion.  For the fact that they did not reply you is enough for you to self exclude yourself first.

Lastly, you said you contacted the customer care service to give you chat evidence and you expect them to comply for evidence you want to use against them. I think that would be impossible because they would never do that. This is more like one shooting himself on his own foot. I did not think they would agree to give you that as it would be a big evidence against them.

Some people will not make enough findings before using a gambling site. If the OP has research about 1xbit just in this forum alone, he will see their official accounts and representatives tagged red. He will also see any person that participate in the campaign the gambling site have on this forum tagged red. He supposed not to use the gambling site at all when there are numerous good gambling sites on this forum with good reputation.

2 years ago  you have posted in 1xbit main thread about your account and your funds , while there are so many scams happening in that thread looks like you never bother to stop using their site


and now here you are having issue again with them and maybe once this settle you will play in that scam site again.

Sorry but I think you already knew what is waiting for you here.

Listen mate. There are hundreds of complaints on askgamblers in where the casino did not handle a self exclusion the way it should have been done. This is standard on every casino.
You can feel whatever you want and talk about what ifs and what if nots at the end of the day if someone requests to be self excluded, it should be granted. Why would it not be?

If for example I was self excluded and created a new account and gambled I would not have complained about it.
You need to understand that I made 3 times contact to get my account self excluded. 20 days later it was still not processed.This is extremely unacceptable. 
In their own T&C on the website it is clearly stated that they offer temporary self exclusions. As every casino should.

For the other people who say I have been a longer member since 2017 and should have known that 1xbit is a scam;
I understand I have seen many reports. However I been gambling with them for years and with thousands and they never once did anything bad to me.
I even won big prizes multiple times. So there is your answer.

OK, 1xbit again?, it's been a while I last heard, read or wrote/talked about this casino, like I believe some other users who their comments are before mine must have said, 1xbit is not regarded as reputable casino, most especially on this forum, the casino officials on this forum were all tagged with a negative trust, and so are users on this forum who joined in promoting the casino on this forum as well, that casino is managed and ran by well known scammers, they have multiple issues, cases of users losing money unjustly, that remained unsolved for years, until they finally decided to leave this forum, you @op, should already know about this, so no need going further to explain what I believe you already know..

Actually, I am amazed that you played on this casino possibly for years without issues of them stealing money from your account, they must have some real love for you bud 😂.
On a more serious note though, you are on the right, but for many of us who already know 1xbit and their mode of operation, I did better say that you should have choosed a better casino where your right can be respected, 1xbit are just out there see kin every means to reap their customers off, it's unfortunate you likely may not get your desired  refund, even if you take the matter to court, because 1xbit has no physical office anywhere in the world, so I think it's better not to waste more money chasing shadows, forget about the lose and just move on with your life.

Why are you saying all these things and then at the same time saying that I should already know this and that you would not explain future.. Really?
How can you say I am in the wrong when there are complaints on askgamblers with the exact same situation and there the casino had to refund? Please do RESEARCH before speaking out of feelings really.
I am only unlucky that I have to complain on a forum because they are not licensed.

He’s saying that because of their reputation here - from the response your thread has gotten you should have already being able to tell that 1xbit is a bad news in the gambling industry. More than 30 replies and none supported the site, that just goes to show how bad they are.

As for the askgambler’s case, did you bother to read through the entire reports they have gotten and figure out how many were actually settled and those that weren’t and? If you do then you’ll understand why people are against them.

Sorry bud, don't be so hard on me and your self too 😂, that was a typo which I've corrected, I actually was going to say that you are on the right, but I guess my mind got things twisted while I was thinking and typing my thoughts, sorry about that.

But again, don't you think you shouldnt have bothered asking if you are on the right or wrong, when you know that if any body says you are on the wrong (possibly based on their own perspective or understanding of the situation), that was going to be an offence to you?
When you ask a question with two options, you give/gave  people (in this case) your readers; the liberty to choose one of those options, don't attack them for choosing that which they think is the right option to them,  doing so is a wrong attitude, you gave that freedom, respect their choice of option/opinion regardless of whether you like it or not, if you are going to get offended if and when their choice of opinion isn't what you like, don't bother asking.

Before we even talk about the reputation of this sportsbook, I think partly you need to take the blame here , because you are very much aware that your account was suppose to be temporarily banned and most likely you would have still called them out to be a scam if you won and they denied your withdraw based on the self exclusion request.

If you ask me this is as good as depositing as huge amount to gamble and when you lose, you choose to chargeback which is dishonesty on the part of the player.

Best way to resolve this is to accept that your lost and can't claim the 20mb.

sad to say that there is a high chance that you will not get a refund. the fact that they lied to you saying that they never received a request for a temporary exclusion despite having a screenshot of it(you showed them your screenshot right?) is a big indication that they most likely would not refund your money back.

I saw on one of your replies that you mentioned askgambler, have you thought of posting this case on casino.guru?

You’re right with this assumption normally I will give them a benefit of the doubt since casino has multiple that usually mishandle recordings for this kind of request but since we are talking about a proven scammer here, it’s obvious that they are using this tactic to play innocent.


1xbit is one of the casino that has a lot of unresolved case on AG and CG. But there’s a recent issue which I don’t know if legit stating that he manage to recover his fund by threatening the casino with legal charges.

Your right. Good response, respect.
Still they fucked me over after years of loyalty which I did not expect.

Sorry for your loss but 1xbit has violated many terms for many users and that's why I suggest you to avoid that casino in future.

The 1xbit is known for their shady activities and those who aren't aware about their scam activities often get scammed by them.

You're in the list of the victims who were scammed by the shady casino 1xbit and you can't do anything against them as they have been doing that for years with their players.

I am 100% in agreement with you.

While waiting for the casino to approve the self-exclusion request, he had the option of blocking the gambling website, at least that was one way to take responsible and help himself to stay off gambling.

I have yet to see anyone who successfully self-excluded. People typically have more than one casino websites they gamble on so, being self-excluded on one doesn't mean being self-excluded on the others.

Too many warnings have been made about 1xbit for you to keep using them. The fact it hasn't happened to you doesn't mean it's not true. We don't always have to wait till a thing happens to you before you listen. The warnings and red trust were all put there for a reason, what's the point of all the precautions if people won't adhere to them?

By the way, do you have the right to a refund though? I mean, I understand that you asked to be banned, but they refused to, but you still gambled and lost if you had won wouldn't you have taken the winnings and profit? Would you have taken only the 20 mBtc you funded?
1xbit is not reputable, but we also have to look at things from both perspectives.

Make any deal with them at your own risk, they have been well known as a scam gambling platform, if you had made research at them before using their platform, you would have seen a lot of attrocities they have committed whereby many have reported them previously before now, at this, you would have learnt your own lesson to make research about the reputation of any gambling platform before using them.

When I read casino's terms and conditions, some of them have a page dedicated to writing about "refunds". Personally, I have thought to create a topic on refund to understand how it works, if it works, and instances of real player experiences where it worked and not hearsay. Believe me when I say today is my first time to read about a gambler ask for a refund. Anyways, the takeaways for me here are that, I think refunds may have just be written on casino websites as a ceremonial gesture because I believe that they do not ever process a refund.

The problems received by many of their users have piled up like medical record files that keep coming in while there is no treatment. They will not be willing to resolve the case you are experiencing even if you keep trying to contact their support service.
We here always try to avoid this site and try to warn you not to go near it.
They keep going without caring about reputation.

If the value of the money you are fighting for is not that great, consider it lost.
Next, tell other people not to play there.
Many large casinos with good reputations have been operating for a long time as shown in the signature and avatar of my profile.

While waiting for the casino to approve the self exclusion request, I had the option to block the gambling website - Really?
I requested to be self excluded 3 times, 20 days later it was still not processed. Hello

With the hundreds of warnings about the casino all over, you still continued to use them until you became a victim, and you think they will refund you because they care about a reputation that already has so many holes in it?

I say, just move on. 1xbit is a scam, but you should have also taken responsibility as a person. I don't think they will fulfill your wish.

Likely for you, your case is just on self exclusion and nothing else, we have many gambler's who have made complaints about this casino that the scam them by taking their money and blocking the accounts without any justifiable reasons.


So for that you need to know that 1xbits will never give you what you requested for since it means you about to stop depositing on the casino so their won't be Chances for them to scam you in the future since their are selectively scamming their clients.

Really? How about players complaining about their issues with self-exclusion? I already read a few of those in another section of the forum and they all sounded the same. They keep blaming the casino for the money they lost from continued playing after requesting to be excluded.

I don't even mean to side with the questionable casino on this but I just find the blame game to be stupid.

What's unbelievable about your complaint when you know all along that this is a notorious scammer, you are one lucky guy that they did not scam you yet, your complaint is just self-exclusion so my advice is to get out of the platform while you can because next time it's not on self-exclusion but it's your winning.

You are not yet winning a huge amount of money so they will not scam you yet because you're still depositing don't wait before that happens, you're the only one to play if you've been scammed for ignoring all these warnings.

Yeah I understand that you are comfortable with them since by the longest time you gamble you didn't encounter what the other people experience bad on that casino. But if the accusation against them came from one or two persons its tolerable since we can understand that there's no perfect casino.

But since they have a lot of unresolved accusation and many people threw them up its because their actions is not acceptable anymore for many people you should start to doubt on their reputation. But I really understand your stance you feel comfortable with them since they satisfy you and since you are now experiencing what other people then I guess you can agree now that what people said about 1xbit is a scam casino is true.

Sorry OP but they have a terrible history in the forum but I still see some companies endorse them and people are misled that they're a nice one to start with your gambling experience.

But with your problem, it doesn't really need to get into that much trouble as you are problematic with because you can avoid them if you want to and without having the self exclude.

You'll just have to get away from them and do other things if that's the main purpose why you're contacting them. To be honest, your problem isn't harsh as what most of the complaints I've read about them are.

actually not only in this forum mate because we can see in those victim many are newbies and
just got to know this forum because they are in pursuit of this scam site.

this is an addiction problem mate , they wanted to self exclude today but wanted to be included tomorrow lol.

maybe he don't need this advise now because for sure he will never play in this site again  ;D

Firstly, you chose the wrong site to gamble op since 1xbit downright sucks and is a scam site period. You were lucky that they didn't scam you yet probably because you didn't gamble with big money.

Secondly, trying to self-exclude yourself on a site like 1xbit is completely pointless. You should have focused on excluding the site itself completely from your gambling activities.

I feel bad for everyone with a gambling problem. But with your situation you would have taken the money had you won. Now you have to live with the loss. We all know that 1xbet is a bad book. The best thing that you should do is stay away from all gambling casinos and forums. Don't have anything to do with any type of gambling. If that doesn't work then GA is a must. You have to take self responsibility.

Most of the activities of OP on this forum is gambling related, the first one was getting scammed on a 888 casino, now it's 1xbit, who is recommending these scam casinos to you? You are not new anymore on this forum mate

The one thing I found so annoying about people like you is you always made your decisions behind and you only come online to talk about you been scammed, why not ask questions before you start using a online casino? This could have save you from a lot of troubles.

---

1xbit or 1xbet I don't care which is which, they are all scams, next time always ask about a casino before you go on and deposit your money on the casino account for gambling, this forum is for people like you, ask questions first before making a decision.

It's true what you said; that's what's surprising; many warnings have been given, yet they still haven't stopped using the casino platform. Especially if we already have an idea that there are several issues with scam, right?

Sometimes I don't understand other gamblers if they know what they are saying, but it seems right that maybe they haven't been scammed because the gambler's fund is small. What do you think?

If you want to learn from your own mistakes, you are welcome but why do you want to do that? Everyone tells you that 1xBit is a scam casino, it really is and for your own safety, it's better to stay away from them. Type in Google "1xbit scam" and you'll see many articles, posts and reviews about their shady practices. Type in Google "bitcointalk 1xbit scam" and you'll see a bunch of scam accusation threads against them with proofs that prove that customers were right but 1xBit violated terms because the customer won money and wanted to withdraw.
This is a warning, if you want to learn from your mistakes, then let it happen or just leave this casino and stay away from them before it's too late.

just enjoy your winnings, or you might try depositing more of your money there to test whether the site is a scam or not.
There are already many accesses that you can use to experience the casino. I don't think you must experience your own bad experiences.
Warnings from other members have been given, it's up to you whether you want to continue or stop. the casino is really bad, and one of the worst ever campaigned on the forums.

It's okay if you say that but many people have been fooled by that casino site. You are lucky to be able to withdraw the money from that casino. If their customer service is very bad, that should be a sign for you to leave the casino immediately.

There are many other casinos that you can use. Customer service is an important thing that every casino must pay attention to. Members will complain to the casino through customer service. If customer service can't help him, it won't help his casino grow.

If you have problems with self-exclusion, you should give up gambling for a while. Self-exclusion helps the member not return to the casino but if the member still returns to the casino and it is another casino, then the self-exclusion will not help him. A person does not need self-exclusion to avoid gambling and that is up to him.

I have always criticized this casino, I have always accused this casino of being the biggest scammers on the internet and I still have the same opinion about them. But I have to tell you that in this case, you are the one who is wrong. You are blaming the casino scam for your own mistake and don't want to see that your gambling addiction is the problem. See, you are the one who asked the casino to delete your account, it was not the casino that decided to delete your account without your permission. also after you have contacted support to have your account deleted, you should not put money into the casino, you should not play at the casino until you receive some response from the casino as to whether or not they would accept your account deletion or even if they could delete your account any time or day

but as you are addicted to gambling, you put money back into the casino, you gambled and lost and you are blaming the casino for your own mistake. And the saddest part of your gambling addiction story is that you've been repeating the same thing for years.

In 2021 you made this post:



you had problems at that casino and from what I see at that time you already had problems with gambling

In 2022 you made this post:


see that in 2022 you excluded your account probably because you saw that you had problems with gambling and you came back again and played at that casino. Now the casino has deleted your account and you are complaining because you want the money you lost when you were gambling. Dude, your problem will not be cured by blocking or deleting your casino account. You have to seek medical help to cure your gambling addiction, you have to urgently seek medical help before you destroy your life and have no recovery

To many feedbacks you receive from a lot of people here so I guess for sure that's enough for you to understand that there's nothing to retrieve if this is what you want from them. They are well known scam so for sure they will never bother to solve your issue so much better to move on. If you continue to post something people already knew then maybe there's some negative impression will arise and people will question your intention about keeping posting this while you already know the answer about it.

A lot of people throw them out that's why they didn't go active here for long time and I guess they already know that they can't fool people anymore since the damage they made on the community is so severe that's why they struggle to regain back their reputation since a lot of people will continue to call them a scam.

People here have a reason to say that because 1xbit is a notorious scammers their reasoning and warnings are real


So you're saying that it's safe to play in 1xbit because you'll receive your withdrawals that's your fact for now but still, the reality is you could be the next victim

For now, you will be a laughing stock for defending them when they finally scam you, so don't say that you are safe


Are you not putting your account in trouble if they find out and trace you, these people never respect their players they scam their players whoever they are.

"if he chose not to play on that time he "requested" for self-exclusion without getting approved."
Please keep in mind man I waited 20 days. Thats unreal.

Again, before you gamble on an online gambling website, please refer to this forum for genuine feedback to have an overview regarding it. As you may know, 1xbit has a very poor reputation in this forum due to consistent reports of scamming its users, changing its ToS that is very prejudicial against its players, and failing to pay its members when it held its signature campaign on the forum.

There are tons of issues surrounding 1xBit and it is not a stranger to the cryptocurrency world. Perhaps, its reputation has been built by negative feedback and reviews from almost all the users. With this information, you should have exercised care and caution when dealing with any kind of online gambling website especially if you are going to pour a significant amount of money to bet.

Going back, I really doubt that you can recover your money from them. If you reached out to their customer support agent but they still failed to honor your payments despite overwhelming evidence, then consider it as money loss on your part. Let this experience teach you to be more vigilant and careful when dealing with any kind of online gambling websites.

You waited 20 days, still not a justification bud.
First of all, I want believe that you are addicted to gambling, right? Yes, because it takes only a gambling addict to do what you did, somebody like me doesn't even have to ask a casino to self exclude me, I simply will just stop playing when ever I feel I've spent too much money on gambling without getting anything back as a good compensation, I simply will stop visiting the casino, and I can go 1 year, 2 years or even forever without opening any of my casino accounts  if I decide I never want to gamble again.

So, you waiting 20 days and going back to your own vomit 🤮 speaks nothing but unhealthy gambling attitude on your part, but all the same, just like I believe I've told you before in my previous comments, there is no need crying over a spilled milk, crying won't bring it back, rather, leave what is behind and focus on things ahead, the 1xbit that I know will not reinstate your account, not to talk of returning your money, so, the sooner you forget about all this and move on with your life, the quicker you will forget about this and focus on more important things.

Okay, it's really a frustration for the casino to not let you self-exclude. But at the end of the day, it's still you who made the decision to play. So i can only say is deal with it, blaming the casino for your actions is irrational. And they will really not probably help you since they get your fund already as they usually do to their other users.

Some casino have this self exclusion feature easy to operate, here you need to contact the support to apply for it. However, it's still not right to blame the casino for the loss, although I don't like the reputation of 1xbit but at this point, OP is so irresponsible to put the blame to the casino on why they didn't grant his request that resulted to losing more money.

I think there's no room for addicted gamblers here because they are the reason why the gambling industry is ruined, they put a bad image to the industry because they feel like they are being the victim when in reality it was their fault to not exercise the responsible gambling.

I don't know how they've known it when they're not from the forum but maybe through banner ads.

And they keep coming back whenever they feel to gamble. IMHO, these self exclusion features should exclude them forever. Lol.

We don't know, there are gamblers that even how hard you tell them to stop and don't go anymore to the casino that they've been playing, they keep still coming back.

They would have got into trouble with any platform without making research about them and to later find out that such could be tabled down here and discussed, they are doing the first thing that would have been done earlies at the last while the last at first, everyone will be responsible for every of his actions or inactions, because by now, we should know that there is a need to making findings about the credibility of any gambling platform before using such.

If you read the Op very well, you will understand as follows;
1. Op knows that 1xbit use to select scam, that is why he said they have been good to him.
2. Op, has been gambling with 1xbit for long without issues.
3. Where the issues started to arise is that 1xbit refused to self exclude op making him to be losing more money.
For 1xbit to still in business till now shows that they are strategic in scamming. The best solution is simply to find other casinos(reputable ones) to do business with.

Obviously it's their fault, but since you saw all the warnings, why did you assume that they wouldn't screw you over at some point?
Think of it this way: you only lost 20 MBTC and it could have been so much worse, so in my book you dodged a bullet for not get scammed any more than their violation of their self-exclusion. Imagine trusting your whole budget with them. Or trying winning anything meaningful and couldn't withdraw that.

I understand the frustration and venting, and after you get that out of your system, maybe accept your loss because you won't recieve justice from their end. And next time look at the trust of the bitcointalk announcement of any casino you plan to be using.

This is the mistake that some people keep making, they fail to learn from the experience of others and always wait for their turn to become victims first before they learn their lesson. These casino in question has been marked as a casino to be avoided for a long time now, there is no reason why anyone who has come across that information should keep gambling there even if they have not been victims themselves.
No matter the level you have achieved in a casino due to your long time of playing there, it does not exclude you from being a possible victim to scam.

On one hand, I'm aware that people do these things. They contact a casino with a request to be self excluded and if the casino doesn't do it well enough, for instance blocks the account but not the IP and allows the user to create another account and lose money, the user then asks for a refund and threatens to post it on forums.

On the other hand, they did not block the account at all, but also told the player to wait for them to message back and never did. The player did not remind them about it and deposited money knowing that the exclusion was not handled well.

I don't know. Fells like both sides are at fault here. I wouldn't use 1xbit due to accusations, but it doesn't look like it's 100% their fault.

We will always be individuals who do not want to take responsibility for their behaviours. Rather they shift it and they can even go the length of suing whoever they think could be responsible for their failure, loss, or downfall. There cases where some casinos are actually responsible for the mishap. However, generally, an immature mind will always play the blame game.

With the high rate of newbies being those that make complains a d accusations against 1xbit here in the forum, is shows the level at which those newbies have failed to study and research about the nature of operations of 1xbits before they jump into depositing or even playing on the casinos.


At least any old member who have spent at least a year here in the forum should be able to have come across cases of how 1xbits have scammed the clients in the past so the chances of making the big mistake of playing on 1xbit is very low.

Well, in the case of the op of this thread, I can tell you that things are a bit different, because according to his statement in the op, he clearly said that he knew about all the bad reviews and rating on 1xbit casino, he knew about all the scam accusations against 1xbit, and the warning that the casino should be avoided, but then on his part and personal decision, he decided to keep playing there because he himself have never encountered any issues of any kind, like the casino stealing his money or not processing his withdrawal request on time and so on, he said he never encountered any of this issues and that is what gave him the confidence to keep playing there even when people are being advised to avoid 1xbit.

It is actually good that he made this statement, because it shows that he actually knew what he was doing, what I think he failed to consider was the fact that 1xbit were selectively scamming their customers, which also meant that he also could become a victim someday, and here he is.

There's another case like this but against a different casino https://bitcointalk.org/index.php?topic=5495183.0

It's crazy that I'm already inclined to think that they are just gamblers who lost big time and suddenly use the exclusion card so they could get compensation. I find a striking similarity to people who committed a crime and use insanity or other mental problems as an excuse or defense.

And this is why we strongly recommend to not gamble at this casino, I believe you when you say that before this incident your experience with 1xbit was a good one, but there is also significant evidence that shows that casino has scammed countless people, and they are not even making an effort to make amends anymore.

So while I believe they are in the wrong, and if we were talking about a reputable casino, a refund could be in order, I am quite sure you will never receive it.

If you have read the thread then you will never put your post like this because you seems to just reading the title and not the body of the topic but let me help you finding the words here



this is what had happened and the OP is a regular of 1xbit for years now.

and it should be of concern to the Op that he should have realized that the representatives of the scam casino eventually fled the forum leaving several cases of accusations against their casino without resolution.
There have been many victims which should be an important lesson for Op not to play at the casino anymore. but it's up to him if he wants to donate his money to the casino.
My guess is he's just part of a team trying to revive the popularity of the casino. it won't be useful unless they solve all their problems with users not being able to withdraw their funds.

I think its best that you will admit what is your faith now and proven that this site is scammer , you may have not a victim before these days but now ? you are accounted to the victims of 1xbit casino .
sorry man but there are lots of good casino out there.

I contacted them 3 times in a spam of 2 days regarding my request to be self excluded. I think thats more then enough communication from my part.

Please people don't comment if you don't know basic casino rules. If a player loses funds after a casino breaches their responsible gaming T&C it always results in a refund.
I've seen it happen many time before. Don't talk to me because how u feel and what not. It's a standard rule with online casinos and even in real life.
If you blacklist yourself for life in your local casino with your full details and ID and they let you in after one month and u lose money, you have the right to get your money back. I've seen this stuff many times online and on the news.

Basic casino rules don’t apply to this casino because they are rampant scammer. Even if you are telling the truth and actually right about their ToS. They will still not pay you with your losses because they are known scammer here with multiple user not being paid after closing their account.

You can only argue with this when we are talking about reputable casino and not 1xbit. See for yourself their murky reputation here https://bitcointalk.org/index.php?action=trust;u=2835882

They loss their credibility so they can't defend themselves. this ANN thread of them has become a station of complaints, and instead of services offered are being announce here, it's mostly the negative feedback from the forum members. Well, they can't blame the people, if they had only correct their mistakes, they could easily come back in the forum and use this place as a help to grow their business.

It's a big opportunity they wasted, look at the biggest crypto casinos in the market, most of them have their Announcement thread here with an active repsentative, that's how it worked.

you are really insisting on this case when despite this casino being the biggest scammers on the internet, but in this case you are not right, you did not wait for the casino's response regarding your account closure request and you returned to deposit at the casino, played and you lost everything. It wasn't a case where you won and the casino is refusing to withdraw money, in your case because of your addiction to gambling, you went back to gambling and lost and as you are an addicted person who doesn't want to seek treatment in the real world for you to be cured of this serious illness you are still complaining to the casino and for the casino to give you money that you lost when you were gambling, you want the money to feed your addiction

and then you will continue playing in that same casino or in other casinos, so what is the point of asking them to close your account if you want to continue playing? Do you realize that your addiction to gambling is very serious? Why don't you take courage and forget about gambling, forget about casinos and seek treatment in the real world? Do you really think that this scam casino that has already deceived and stolen a lot of money from many people, will give you back the money that you played and lost? If in cases where people played and won, they didn't allow people to withdraw money, do you think that in your case where you played and lost, they would give you money?

look at the thread of this casino scam, see how many legitimate complaints there are that were not resolved until the big scammers disappeared from this forum because they could not handle the pressure from the community. But if they didn't pay the legitimate winners even under pressure from the community, are they going to pay you knowing that in your case you're not even right? Of course they won't pay you anything. What you should do: forget casinos, forget gambling and seek medical help in the real world, because you are sick, because you are addicted to gambling. There is no shame in admitting addiction and treating yourself, on the contrary, it is about being brave

I don't think so, fam. You should've waited for a confirmation from them and tested if you're actually blocked. I think you left it to faith a lil too much...

On one hand, I'm not sure I can trust whatever yada baba that comes from 1xbit's mouth so I'm taking their statements with a grain of salt. But it's likely they will stand by their words until the ends of time so they won't be paying anything.


They could just be automated canned answers at this point.

You are lucky and unlucky at the same time. You are lucky because they didn't scam big amounts/small amounts from you yet and you are unlucky because you scammed yourself by trusting their crappy self exclusion protocols.

As many have already pointed out, you will not acquire justice from them regarding this matter. Avoid them completely going forward if you don't want this to become a bigger mess.

As Haunebu said, you shouldn't have trusted 1xbit team to keep up with they words on self exclusion since already their don't keep up with anything that regards to customer cares and issues rather the keep their eye on the big deal which is to scam any amount that their can lay hands on and this time self exclusion with some amount of money in the account is and was a sure way for them to scam you, first thing you are surpose to do is to research about them first before you even make attempts to play on their casino.
1xbits are not to be trusted because already known scam casino what are gambler's still looking for on that casino any ways, because as far as I know even the newest newbies already should know their ethics and practice for long now, in conclusion you ops will need to forget about the whole thing because that money is gone and never make the mistake of having any deal with them going forward.

I don't know what is your reason to continue insisting to contact them and maybe for your account to be either open or luck but after what we have said here? after everything you read about their scam cases? will you still be dealing with them?
i only hope that one day you will not be posting the same problem like what their victims does because we have warned you to stay away from this site.

I think it is time for you to move on and accept the fact that this casino is a scam, it’s always a lesson for you to do your own research before getting involved in such situations, 1xbit is tagged all over the internet for many cases and manipulations, I don’t understand how can the license providers didn’t step up yet and at least take away the license from it and there will be more awareness after the news spread out.
Luckily you didn’t deposit a big amount of money, some gamblers have got scammed way bigger sums of money, their support team will only keep turning around until you give up and you will never receive a complete logical answer as we have seen with rest cases, they always find ways to escape from responsibility and fill you with lies and bad arguments.

First, from information contained in the op, as well as information from my previous comments which op replied to, I can tell you for sure that op knew all about the complains, the several bad tags on 1xbit, and all the warnings being issued to gamblers to stay far away from 1xbit, op knew all about this but he adamantly continued to play there because according to him, he never had or has never had any issues with the casino, ops loss is one of those things ignorance can do, knowing that doing this thing is bad but you ignorantly keep on doing it.

Op forgot that for those who are have issues with 1xbit stealing their money, that it didn't happen the very day the users signed up, deposited funds and starting playing on the casino, 1xbit allowed the users play for some time, some even up to a year, 2 year, 5 years before they stole their money.

Well, he paid for his ignorance by going against all the complaints and warnings from our community here. It’s a bit foolish to assume that if a casino approved your withdrawal once then it is safe to play again and deposit more. Basically, it’s their strategy to make you deposit more, for instance, they don’t scam small deposits, until you make another big deposit, in that moment they will hunt you and start the account verification and other manipulative way to never approve your withdrawal order.
The OP in this case should learn a lesson, we have several legit casinos here, representatives of these casinos here will help you whenever you have an issue. Moreover, these trusted casinos have more and better features than 1xbit, I don’t understand why choosing a trash casino with many negative reviews and scam cases, that’s weird.

Really weird to say the least, I agree with the both of you, 1xbit; even outside this forum is well known for their scam activities, there is another forum I've been part of for some time before it was closed, 1xbit was well known there as well, and was regarded as one of the top scam casinos, and just like it is on this forum, management, as well as users on that other forum also warning everyone against playing on 1xbit.

So, to be honest, I am a bit fascinated by ops case though, knowing that this particular site is a scam, and you have the opportunity to deposit there and get your money back, and then, you keep depositing and playing there, this only proves that some people never learn until they have to learn the hard way - this should serve as a learn to other gamblers out there still patronizing 1xbit.

As mentioned, the reputation of this site here is not so good. They may be good in the beginning while you still have no problems submitted to them. But they are known to be poor in handling complaints. Most are just forgotten and unresolved. I hope the OP won't continue using this site. There are a lot more casinos here which are worthwhile to play at. Even campaign managers of these casinos/bookies will try to address or help his issue, if there's anything that comes up.

One of the most common mistakes of someone is on the time that they would really be missing out on making up some research first before they would really be making some deposit. We do know 1xbit's reputation here on the forum on which its really known to be scammy and something that isnt really that recommended we should say but surprisingly there were people who are really that still be able to make out some deposit and later on on the time that they had experienced some issues then this is the only moment that they would really be making up some research on which this is something that they should have done earlier. We do know that 1xbit do only make out some resolving issues into those problems which do involved small amount but in speaking about huge amounts then this is where selective scamming
is really that happening. Better to move on and never ever look back into this site.

You have already said it all, there is no need on wasting time deliberating on the stories for the gods on top of their matter, no any experienced member of this forum that will make use of them for any reason, you will not end up being happy if you try do such, its a matter of making research before starting and not that after you have started already, this will serve as a reference for others to learn from.

or maybe op just love having complicated situation than just dealing with legit and safe gambling site
that we already have here in forum with complete advertising and good images? because look about His
post that after those problem that this site have been facing still he wanted to clear things with 1xbit
and maybe considering still to play with them in the future instead of just forgetting them and move
to other sites?

Anyone who uses 1xbit deserves to get scammed, sorry to say but this is true, you choose to use a gambling platform that has bad ratings and reviews on this forum, you saw it coming so don't come on here looking for people who will fight your fight, you can't win this one so just deal with it.

This platform is a shameless piece of crap, what is there to protect you from? They don't even care about their reputation being ruined and so far it has been ruined and they still end up scamming people like you.

You can't clear anything with 1xbit, there is no way you can do it and no one will help you, not even the authorities, so stop fooling yourself, accept your losses and be thankful that the amount isn't even very large, next time be careful about the casinos you choose to use for gambling.

There are some people feel safe on a platform which continue to provide what they need from them. That's why OP still manage to gamble on 1xbit since he didn't experience yet the worse situation happened to other gambler. Also despite of a lot of accusation he didn't believe it will happen since as said he didn't yet encounter some issues with them. Not until he already experience what bad incident happen to other and that indicate that once they are scam these platform would repeat their action to all of their costumers. This is the reason once we heard something negative about the platform we are using especially if there's a lot of people accusing them we should better leave before we got scam. Its better to avoid than experience the worse.

Upon all the efforts the forum members made to eradicate 1xbit from this forum, we still hear of 1xbit even when they are no longer advertising here and even when they are proven scammers. If you check scam accusation board, there's 1xbit there, you check reputation board, they are there, in gambling board, they are there and now in service discussion.

My take is that anyone who knows 1xbit to be scam and still decides to patronize them should face whatever consequences when it comes.

There comes the issue because this scammers looks like scamming randomly because I believe
that other accuser are also a regular player of this site but eventually becomes a victim also  so
sorry to say but he needs to learn the situation the hard way, because if we were to decide?
when time happens that you already see some victims then you should get out even if you are
a regular because they might be exiting scam who knows.

Wondering why this post is not in Altcoin section?