Bitcoin Forum

Economy => Services => Topic started by: phantomcircuit on January 24, 2012, 10:03:32 AM



Title: [AVAILABLE] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: phantomcircuit on January 24, 2012, 10:03:32 AM
https://momentovps.com/static/images/logo.png (https://momentovps.com)

We run fully virtualized KVM. All systems are x86_64 (amd64) systems.

The disk io system is ssd backed, resulting in significant performance improvements for most users.

We have automated provisioning, your VPS will be available immediately after purchase.

Deposit bitcoins into your account. Purchase VPS with account balance. It's that simple.

https://momentovps.com (https://momentovps.com)

NameMemoryHarddriveTransfer OutTransfer InPrice
Mega4096 MB50 GB300 GB1024 GBSee Site
Standard2048 MB50 GB300 GB1024 GBSee Site
Starter1024 MB50 GB300 GB1024 GBSee Site
Mini512 MB20 GB300 GB1024 GBSee Site
Micro256 MB10 GB300 GB1024 GBSee Site

http://ns228969.ovh.net/test.bin (http://ns228969.ovh.net/test.bin)


Title: Re: MomentoVPS
Post by: mizerydearia on January 24, 2012, 10:38:23 AM
Nice logo


Title: Re: MomentoVPS
Post by: SomeoneWeird on January 24, 2012, 10:43:46 AM
Got a VPS a while ago - blazing fast and very cheap. Defs recommended.


Title: Re: MomentoVPS
Post by: ArsenShnurkov on January 24, 2012, 02:27:59 PM
Please explain how you are better than your competitors:

http://thebitcoinreview.com/sites.php?catid=2&subcatid=10


Title: Re: MomentoVPS
Post by: phantomcircuit on January 24, 2012, 06:47:40 PM
Please explain how you are better than your competitors:

http://thebitcoinreview.com/sites.php?catid=2&subcatid=10

In short I am much cheaper than the competition.


Title: Re: MomentoVPS
Post by: mizerydearia on January 25, 2012, 10:14:23 PM
See https://bitcointalk.org/index.php?topic=61129 for a simple comparison


Title: Re: MomentoVPS
Post by: bitplane on January 26, 2012, 12:49:19 AM
As you don't list any terms and conditions, does that mean you reserve the right to randomly shut people down or that anything goes?


Title: Re: MomentoVPS
Post by: phantomcircuit on January 26, 2012, 08:16:50 AM
As you don't list any terms and conditions, does that mean you reserve the right to randomly shut people down or that anything goes?

tl;dr no spamming, no illegal activity, i reserve the right to cancel service with a refund

That being said I probably wont.

https://momentovps.com/toc


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: phantomcircuit on January 29, 2012, 09:55:13 AM
Added new plans


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: Diablo on January 29, 2012, 11:26:26 AM
Looks nice, I'd buy one if I didn't just buy another VPS.
Is there no support for windows?


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: phantomcircuit on January 29, 2012, 12:32:31 PM
Looks nice, I'd buy one if I didn't just buy another VPS.
Is there no support for windows?
If you have an ISO you would like to use I can accommodate that.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: Diablo on January 30, 2012, 03:52:21 AM
Looks nice, I'd buy one if I didn't just buy another VPS.
Is there no support for windows?
If you have an ISO you would like to use I can accommodate that.
So if I were to get an ISO from Microsoft Dreamspark I'd be able to have it installed?
Which version would work best? I'm interested.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: phantomcircuit on January 30, 2012, 04:23:32 AM
Looks nice, I'd buy one if I didn't just buy another VPS.
Is there no support for windows?
If you have an ISO you would like to use I can accommodate that.
So if I were to get an ISO from Microsoft Dreamspark I'd be able to have it installed?
Which version would work best? I'm interested.
Yes, currently they offer windows server 2008 and the RC2 build.

Both have minimum and recommended specifications you should be aware of http://msdn.microsoft.com/en-us/windowsserver/cc196364


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: Diablo on January 30, 2012, 04:28:47 AM
Looks nice, I'd buy one if I didn't just buy another VPS.
Is there no support for windows?
If you have an ISO you would like to use I can accommodate that.
So if I were to get an ISO from Microsoft Dreamspark I'd be able to have it installed?
Which version would work best? I'm interested.
Yes, currently they offer windows server 2008 and the RC2 build.

Both have minimum and recommended specifications you should be aware of http://msdn.microsoft.com/en-us/windowsserver/cc196364
Would you Starter plan be able to handle Windows server?


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: SomeoneWeird on January 30, 2012, 06:39:45 AM
Looks nice, I'd buy one if I didn't just buy another VPS.
Is there no support for windows?
If you have an ISO you would like to use I can accommodate that.
So if I were to get an ISO from Microsoft Dreamspark I'd be able to have it installed?
Which version would work best? I'm interested.
Yes, currently they offer windows server 2008 and the RC2 build.

Both have minimum and recommended specifications you should be aware of http://msdn.microsoft.com/en-us/windowsserver/cc196364
Would you Starter plan be able to handle Windows server?

possibly, but it'd be shit slow. i wouldnt recommend it


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: Diablo on January 30, 2012, 04:49:45 PM
Looks nice, I'd buy one if I didn't just buy another VPS.
Is there no support for windows?
If you have an ISO you would like to use I can accommodate that.
So if I were to get an ISO from Microsoft Dreamspark I'd be able to have it installed?
Which version would work best? I'm interested.
Yes, currently they offer windows server 2008 and the RC2 build.

Both have minimum and recommended specifications you should be aware of http://msdn.microsoft.com/en-us/windowsserver/cc196364
Would you Starter plan be able to handle Windows server?

possibly, but it'd be shit slow. i wouldnt recommend it
How about Windows Server 2003?


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: phantomcircuit on January 30, 2012, 06:11:12 PM
Looks nice, I'd buy one if I didn't just buy another VPS.
Is there no support for windows?
If you have an ISO you would like to use I can accommodate that.
So if I were to get an ISO from Microsoft Dreamspark I'd be able to have it installed?
Which version would work best? I'm interested.
Yes, currently they offer windows server 2008 and the RC2 build.

Both have minimum and recommended specifications you should be aware of http://msdn.microsoft.com/en-us/windowsserver/cc196364
Would you Starter plan be able to handle Windows server?

possibly, but it'd be shit slow. i wouldnt recommend it
How about Windows Server 2003?

I'll differ to microsofts recommendation here.
http://technet.microsoft.com/en-us/library/cc738496%28WS.10%29.aspx


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: Diablo on January 31, 2012, 03:03:27 AM
Looks nice, I'd buy one if I didn't just buy another VPS.
Is there no support for windows?
If you have an ISO you would like to use I can accommodate that.
So if I were to get an ISO from Microsoft Dreamspark I'd be able to have it installed?
Which version would work best? I'm interested.
Yes, currently they offer windows server 2008 and the RC2 build.

Both have minimum and recommended specifications you should be aware of http://msdn.microsoft.com/en-us/windowsserver/cc196364
Would you Starter plan be able to handle Windows server?

possibly, but it'd be shit slow. i wouldnt recommend it
How about Windows Server 2003?

I'll differ to microsofts recommendation here.
http://technet.microsoft.com/en-us/library/cc738496%28WS.10%29.aspx
How are the CPUs for your VPS?


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: phantomcircuit on January 31, 2012, 09:03:41 AM
Looks nice, I'd buy one if I didn't just buy another VPS.
Is there no support for windows?
If you have an ISO you would like to use I can accommodate that.
So if I were to get an ISO from Microsoft Dreamspark I'd be able to have it installed?
Which version would work best? I'm interested.
Yes, currently they offer windows server 2008 and the RC2 build.

Both have minimum and recommended specifications you should be aware of http://msdn.microsoft.com/en-us/windowsserver/cc196364
Would you Starter plan be able to handle Windows server?

possibly, but it'd be shit slow. i wouldnt recommend it
How about Windows Server 2003?

I'll differ to microsofts recommendation here.
http://technet.microsoft.com/en-us/library/cc738496%28WS.10%29.aspx
How are the CPUs for your VPS?

Current systems are all i5-2300 CPU @ 2.80GHz.  VMs are assigned 3 vcpus.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: MORA on January 31, 2012, 08:18:50 PM
This is pretty good, fast setup, VNC server, 7day commitment.

Took a few moments to realize you have to install the OS over VNC, since the VPS I have used before comes with a running os when you select a image.

Bw, disc io, cpu seems reasonable, and im even on the smallest instance.

Small annoyance to wait for 1 confirmation, and then having the price change, so I needed to send a few bitcents more, and again wait for a confirmation.
I would think unconfirmed with no double spends over 30seconds would do? after all if someone pulls off a double spend, and your system is automated, simply shut the server off again and close account.

Also would be useful with a QR code of the bitcoin address somewhere, if using mobile wallet to send some funds.



Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: phantomcircuit on February 01, 2012, 02:06:40 AM
This is pretty good, fast setup, VNC server, 7day commitment.

Took a few moments to realize you have to install the OS over VNC, since the VPS I have used before comes with a running os when you select a image.

Bw, disc io, cpu seems reasonable, and im even on the smallest instance.

Small annoyance to wait for 1 confirmation, and then having the price change, so I needed to send a few bitcents more, and again wait for a confirmation.
I would think unconfirmed with no double spends over 30seconds would do? after all if someone pulls off a double spend, and your system is automated, simply shut the server off again and close account.

Also would be useful with a QR code of the bitcoin address somewhere, if using mobile wallet to send some funds.

Unfortunately there is not currently a service which can provide even reasonable protection against double spends, to do so would require knowing the transactions being mined by the major pools, something which is not to my knowledge available.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: MORA on February 01, 2012, 06:45:25 AM
Didnt want to derail the topic, dont know if its possible to detect upfront, but at least after a block or 2, only one of the transactions would have been confirmed.

Anyway 1 confirmation is fine, I was just annoyed over waiting 50minutes for a confirmation, and then see the price change by a few cents :)


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: SomeoneWeird on February 01, 2012, 09:40:03 AM
Didnt want to derail the topic, dont know if its possible to detect upfront, but at least after a block or 2, only one of the transactions would have been confirmed.

Anyway 1 confirmation is fine, I was just annoyed over waiting 50minutes for a confirmation, and then see the price change by a few cents :)

50 minutes for 1 confirmation? o_0


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: MORA on February 01, 2012, 09:44:23 AM
50 minutes for 1 confirmation? o_0
Indeed, the 10minute average can be really mean :)
Took 44minutes from I sent the payment till a new block came, and it didnt contain my tx, the next one came minutes later and did.

blockexplorer right now shows 3 blocks within 10minutes, but just on the first page there are several 30minute intervals between 2 blocks


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: SomeoneWeird on February 01, 2012, 09:57:54 AM
50 minutes for 1 confirmation? o_0
Indeed, the 10minute average can be really mean :)
Took 44minutes from I sent the payment till a new block came, and it didnt contain my tx, the next one came minutes later and did.

blockexplorer right now shows 3 blocks within 10minutes, but just on the first page there are several 30minute intervals between 2 blocks

wow.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: thirdlight on February 01, 2012, 08:21:42 PM
your VPS will be available immediately after purchase.
Seeing 500 Internal Server Error  ???
(on the /server/ page)


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: phantomcircuit on February 01, 2012, 08:37:51 PM
your VPS will be available immediately after purchase.
Seeing 500 Internal Server Error  ???
(on the /server/ page)

Fixing right now.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: thirdlight on February 01, 2012, 09:04:24 PM
Quickly fixed! Thanks.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: MORA on February 03, 2012, 04:29:07 PM
Could you shed some light on what IO system this VPS system runs on ?

I wanted to use it to test out another way to get block data, but sofar I have spent 3days to just sync with the block chain :|

root@BPN:~# uptime
 17:08:27 up 2 days, 20:53,  1 user,  load average: 2.35, 1.84, 1.75
root@BPN:~# su - bitcoin
cdbitcoin@BPN:~$ cd bitcoin/src/
bitcoin@BPN:~/bitcoin/src$ ./bitcoind getblockcount
145591


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: phantomcircuit on February 04, 2012, 06:04:57 AM
Could you shed some light on what IO system this VPS system runs on ?

I wanted to use it to test out another way to get block data, but sofar I have spent 3days to just sync with the block chain :|

root@BPN:~# uptime
 17:08:27 up 2 days, 20:53,  1 user,  load average: 2.35, 1.84, 1.75
root@BPN:~# su - bitcoin
cdbitcoin@BPN:~$ cd bitcoin/src/
bitcoin@BPN:~/bitcoin/src$ ./bitcoind getblockcount
145591

The system's disk isn't able to handle the current load, I will be moving most guests to a server with an ssd on the 10th.

In the mean time I would suggest downloading the blockchain on a tmpfs to avoid the fsync calls.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: MORA on February 04, 2012, 08:16:13 AM
does tmpfs not require that I have the ram to hold the blockchain ?
[EDIT] Checked the wiki, seems not, linux can swap out the data to disk when there is no more ram :)

You can get some pretty neat servers at hetzner.de, but to break even you would have to sell for ~20BTC per server each month.
And they require one to answer abuse reports  :o


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: MORA on February 09, 2012, 05:09:38 PM
FYI: Automatic expire does not seem to work, mine should have expired 7. Feb, but still responds to ssh login.

You are welcome to delete it anytime, even just keeping up with the chain is taxing the instance, currently with a load of 3.x


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: phantomcircuit on February 09, 2012, 07:19:39 PM
FYI: Automatic expire does not seem to work, mine should have expired 7. Feb, but still responds to ssh login.

You are welcome to delete it anytime, even just keeping up with the chain is taxing the instance, currently with a load of 3.x

I expire instances manually to give people a chance to extend first.

Maintaining the chain should not be taxing the instance at all, if it is something is wrong.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: Lexiko on February 12, 2012, 06:49:52 PM
Could you shed some light on what IO system this VPS system runs on ?

I wanted to use it to test out another way to get block data, but sofar I have spent 3days to just sync with the block chain :|
145591
You can download latest base snapshot from here http://eu1.bitcoincharts.com/blockchain/. So you don't need to do full sync.

P.S. I used MomentoVPS , good service, all works fine! But site design is terrible :)


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: Jon on February 17, 2012, 12:27:56 AM
I bought a VPS last night and the VNC IP came with an invalid port.

Phantom, a little help here?


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: Jon on February 17, 2012, 12:56:40 AM
Nevermind, I got it running.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: glitch003 on February 17, 2012, 01:13:58 AM
The system's disk isn't able to handle the current load, I will be moving most guests to a server with an ssd on the 10th.

In the mean time I would suggest downloading the blockchain on a tmpfs to avoid the fsync calls.

Just curious, has this server move happened yet? 


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: phantomcircuit on February 17, 2012, 01:56:05 AM
The system's disk isn't able to handle the current load, I will be moving most guests to a server with an ssd on the 10th.

In the mean time I would suggest downloading the blockchain on a tmpfs to avoid the fsync calls.

Just curious, has this server move happened yet? 
Newly created server will be provisioned on the new (and much faster) server.

Anybody who wants their VPS migrated can request it (note that this results in significant downtime).


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC SSD backed
Post by: finway on February 18, 2012, 07:35:17 AM
just ordered one, immediately online, fast setup.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: thirdlight on February 18, 2012, 09:00:55 AM
Newly created server will be provisioned on the new (and much faster) server.
It is _much_ faster !  ;D


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: glitch003 on February 19, 2012, 05:44:42 AM
Newly created server will be provisioned on the new (and much faster) server.
It is _much_ faster !  ;D

Indeed, It's great now:

hdparm -tT /dev/sda

/dev/sda:
 Timing cached reads:   14934 MB in  2.00 seconds = 7475.38 MB/sec
 Timing buffered disk reads: 372 MB in  3.00 seconds = 123.90 MB/sec


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC
Post by: phantomcircuit on February 25, 2012, 04:50:49 AM
Newly created server will be provisioned on the new (and much faster) server.
It is _much_ faster !  ;D

Indeed, It's great now:

hdparm -tT /dev/sda

/dev/sda:
 Timing cached reads:   14934 MB in  2.00 seconds = 7475.38 MB/sec
 Timing buffered disk reads: 372 MB in  3.00 seconds = 123.90 MB/sec

And even better those speeds will remain consistent even under high load.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC SSD backed
Post by: phantomcircuit on March 08, 2012, 01:39:29 AM
Main system is now a 1 gbps box with an ssd backed disk io subsystem.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC SSD backed
Post by: glitch003 on March 09, 2012, 09:12:22 AM
ssd backed disk io subsystem.

Huh?  What do you mean by "SSD backed"?


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC SSD backed
Post by: SomeoneWeird on March 09, 2012, 09:28:01 AM
ssd backed disk io subsystem.

Huh?  What do you mean by "SSD backed"?

i /think/ the data is written to the ssd for fast writes and then moved to the main hdd after.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC SSD backed
Post by: phantomcircuit on March 09, 2012, 12:39:19 PM
ssd backed disk io subsystem.

Huh?  What do you mean by "SSD backed"?

SSD is used as writeback cache.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC SSD backed
Post by: N.Z. on March 11, 2012, 11:13:06 AM
Is there a way to contact you besides LiveChat?


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC SSD backed
Post by: SomeoneWeird on March 11, 2012, 12:19:29 PM
Is there a way to contact you besides LiveChat?

IRC, PM, Skype?


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC SSD backed
Post by: phantomcircuit on March 12, 2012, 12:48:43 AM
The site has been largely redesigned with most of the work focused on the dashboard.

https://i.imgur.com/OczC3.png


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC SSD backed
Post by: gusti on April 28, 2012, 03:39:16 PM
About a week ago, I registered with the site and sent 5 btc.
When trying to add vps to my account, always error "Provisioning problem".
No support on chat or skype.

I contacted phantomcircuit several times by email, asking for refund, no answer.



Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: rapeghost on April 30, 2012, 10:09:37 AM
That's a shame gusti.

There are many other quality VPS providers around: BitVPS.COM, Luke-jr's VM cluster, etc

BitVPS has a promotion for Bitcointalk members to get 50% off their first month using the coupon code 'BTALK' during sign up.


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: SomeoneWeird on April 30, 2012, 02:25:21 PM
That's a shame gusti.

There are many other quality VPS providers around: BitVPS.COM, Luke-jr's VM cluster, etc

BitVPS has a promotion for Bitcointalk members to get 50% off their first month using the coupon code 'BTALK' during sign up.


Don't leach other peoples threads, ass.


Title: Re: MomentoVPS - Immediately Available KVM VPS STARTING AT ~0.5 BTC SSD backed
Post by: gusti on May 01, 2012, 03:55:08 AM
About a week ago, I registered with the site and sent 5 btc.
When trying to add vps to my account, always error "Provisioning problem".
No support on chat or skype.

I contacted phantomcircuit several times by email, asking for refund, no answer.



I also exchanged a couple of emails with intersango support, from which phantomcircuit is also a member.
Still no answer, and no refund. Luckily I only sent 5 btc and not 50 ...



Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: gusti on May 03, 2012, 03:26:27 PM
Many emails sent to phantomcircuit and Intersango, no replies, no refund.


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: gusti on May 03, 2012, 09:35:49 PM
Hi,

 I know someone sent 5BTC to momentovps and did receive replies. Despite him receiving the advertised service he had not having read the T&C or the FAQ and was not cognizant of the set up of momentovps (from what i'm told). Although we do sometimes refund money in these cases.

There are many cases with Intersango where people use deposit options that we do not advertise. It increases our workload tremendously however we do make exceptions without even taking a service charge and are very clear that it is a one time thing. These things though are not resolved in a timely manner.

I read what you posted many times, and I do not understand clearly.
But I'm glad that someone from momentovps / intersango is replying after many days, that's a start.

These are the facts :

1) I registered with momentovps, user : voicelink.
2) I sent 5 btc to the given address, that was added to my account.
3) VPS setup process did not work, always giving error "Provisioning failed".
4) Skype and chat support not answering.
5) Sent many emails to phantomcircuit, ignored.

I'm waiting for a refund. Thanks.



Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: thirdlight on May 06, 2012, 09:41:06 AM
I previously had confidence in phantomcircuit, and the rest of the Intersango / Bitcoin Consultancy folks, but my opinion is being revised due to the handling of this situation

I would have expected some comment from Patrick to explain - not simply adding "[SOLD OUT]" to the thread title. I expect something has gone seriously wrong in the organisation.

I find today that I can't log in to my momento vps instance - very strong password appears to have been changed. I can only assume that either Patrick has done this (unlikely) or that his server is compromised, and all vps's are vulnerable, because he has taken his eye of the ball with this project.

I kept nothing valuable on this instance - and am only out about 3 BTC in credits. Others won't be so lucky.

It's a shame, the Intersango brand was building nicely. Now I can't see them as anything other than just another Bitcoin startup biting off more than they can chew. Pleased to say I have no funds on their exchange, I guess that's next to go.


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: SomeoneWeird on May 06, 2012, 11:29:10 AM
I previously had confidence in phantomcircuit, and the rest of the Intersango / Bitcoin Consultancy folks, but my opinion is being revised due to the handling of this situation

I would have expected some comment from Patrick to explain - not simply adding "[SOLD OUT]" to the thread title. I expect something has gone seriously wrong in the organisation.

I find today that I can't log in to my momento vps instance - very strong password appears to have been changed. I can only assume that either Patrick has done this (unlikely) or that his server is compromised, and all vps's are vulnerable, because he has taken his eye of the ball with this project.

I kept nothing valuable on this instance - and am only out about 3 BTC in credits. Others won't be so lucky.

It's a shame, the Intersango brand was building nicely. Now I can't see them as anything other than just another Bitcoin startup biting off more than they can chew. Pleased to say I have no funds on their exchange, I guess that's next to go.

look's fine to me?


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: thirdlight on May 06, 2012, 09:36:58 PM
look's fine to me?
Reset password did the trick. Funny how it "forgot" the password, though. And, of course, unexpected password changes ring alarm bells. (<cough> linode </cough>).


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: genjix on May 06, 2012, 11:39:17 PM
I previously had confidence in phantomcircuit, and the rest of the Intersango / Bitcoin Consultancy folks, but my opinion is being revised due to the handling of this situation

I would have expected some comment from Patrick to explain - not simply adding "[SOLD OUT]" to the thread title. I expect something has gone seriously wrong in the organisation.

Quote
I can only assume that either Patrick has done this (unlikely) or that his server is compromised, and all vps's are vulnerable, because he has taken his eye of the ball with this project.

One guy posts about his dissatisfaction in one of our side businesses, and that means "something has gone seriously wrong in the organisation." How do you get from your premise to this conclusion? We are running one of the largest exchanges, operating Bitcoinica, the Bitcoin conference, developing libbitcoin/Stratum/Electrum and operating Bitcoin Media. :) We're booming.

I don't know the facts with this guy, but I'd examine the situation first. Surely there must be more to gusti's story - namely that he bought a VPS, which took resources to setup and he wasn't able to figure out how to use it. VPS was delivered (at least that's what I've been told). phantom doesn't post often because we're all incredibly busy.

In the absence of information, don't invoke magical thinking and random speculation.


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: gusti on May 07, 2012, 01:05:17 AM
I previously had confidence in phantomcircuit, and the rest of the Intersango / Bitcoin Consultancy folks, but my opinion is being revised due to the handling of this situation

I would have expected some comment from Patrick to explain - not simply adding "[SOLD OUT]" to the thread title. I expect something has gone seriously wrong in the organisation.

Quote
I can only assume that either Patrick has done this (unlikely) or that his server is compromised, and all vps's are vulnerable, because he has taken his eye of the ball with this project.

One guy posts about his dissatisfaction in one of our side businesses, and that means "something has gone seriously wrong in the organisation." How do you get from your premise to this conclusion? We are running one of the largest exchanges, operating Bitcoinica, the Bitcoin conference, developing libbitcoin/Stratum/Electrum and operating Bitcoin Media. :) We're booming.

I don't know the facts with this guy, but I'd examine the situation first. Surely there must be more to gusti's story - namely that he bought a VPS, which took resources to setup and he wasn't able to figure out how to use it. VPS was delivered (at least that's what I've been told). phantom doesn't post often because we're all incredibly busy. We hired nefario to do community management but that didn't work out - PR and forum presence is our weak point and we've been looking for a good dependable respectable trustworthy person to represent us (hard to find).

In the absence of information, don't invoke magical thinking and random speculation.


Wrong, Genjix.

It's not about dissatisfaction about the service, is that you took my money, and never delivered it.
Or about phantom ignoring my last 3 weeks emails, I will call that Bad Education.

So, I would like my 5 btc back. If not bothers your honour Intersango too much, of course.
For a "booming" group, is that so difficult to fix ?




   




Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: rapeghost on May 07, 2012, 06:12:51 AM
That's a shame gusti.

There are many other quality VPS providers around: BitVPS.COM, Luke-jr's VM cluster, etc

BitVPS has a promotion for Bitcointalk members to get 50% off their first month using the coupon code 'BTALK' during sign up.


Don't leach other peoples threads, ass.

Uhh he poaches clients out of #bitvps, thats why hes banned.
What comes around, goes around.


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: thirdlight on May 07, 2012, 09:35:21 AM
In the absence of information, don't invoke magical thinking and random speculation.
And that's exactly the point. The silence is the issue. Less silence == less random speculation.

Pleased there's been some reaction & notice taken.



Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: LOLdidntwork on May 09, 2012, 04:41:01 AM
One guy posts about his dissatisfaction in one of our side businesses, and that means "something has gone seriously wrong in the organisation." How do you get from your premise to this conclusion? We are running one of the largest exchanges, operating Bitcoinica, the Bitcoin conference, developing libbitcoin/Stratum/Electrum and operating Bitcoin Media. :) We're booming.

Adding my story, so it's not just one guy.

First of all, MomentoVPS always required manual configuration of the DNS server and the routing table, while other companies do this automatically through DHCP. There is zero documentation about this issue on the MomentoVPS web site. The only way to find out what IP addresses to use for the default gateway and the DNS server is to ask phantomcircuit on IRC.

I got very familiar with the manual configuration process because my VPS instance had two hard drive failures (virtual or real? IDK) over the past month resulting in a total loss of the filesystem, forcing me to reinstall the OS and reconfigure everything from scratch.

This morning, my VPS instance stopped accepting SSH connections. It turns out that the reason why is because phantomcircuit changed the topology of the internal network (why?). 10.2.0.1 is no longer the default gateway. What is? Who fucking knows. I was given one gateway, but it didn't work either. Someone in the #momentovps IRC channel was given a different address to use as the gateway. That one didn't work for me, either (might as well try). My VPS instance is utterly unable to reach the Internet, or be reached from the Internet, except through their VNC service.

As I said above, PROFESSIONAL VPS companies push all the important network config info over DHCP, so they can change their network topology with no disruption to service. Even a piece of shit $5 Linksys router pushes ALL the relevant info over DHCP so you don't have to write your own routing table. The change of the gateway only broke things because of phantomcircuit's incompetence.

Finally, phantomcircuit asked for my GUID, and I gave it. Then, a few minutes later and without saying another word, he went offline! My VPS has been down all day, and thanks to him, will be down AT LEAST all night and all day tomorrow. And now that I'm starting to think about asking for a refund, I discover that he's being evasive towards people who want refunds.


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: rjk on May 09, 2012, 05:03:24 AM
Wanna bet the FBI/CIA is forcing him to duplicate his hard drives for them, under a gag order? ;D

Seriously Patrick, get your shit in order and start responding to this stuff.


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: LOLdidntwork on May 09, 2012, 09:28:42 PM
Found the problem, no thanks to phantomcircuit. For others having the same problem: Momento's DHCP server is down (or they discontinued the service). That means you may need to manually configure your IP address in addition to the other variables.


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: thirdlight on May 10, 2012, 07:48:00 PM
you may need to manually configure your IP address in addition to the other variables.
Did you find the gateway ip? Thanks,


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: intersango on May 15, 2012, 01:37:51 AM
Hi,

I would just like to point out as Gusti continues to harass us and act as a very vocal minority in that respect and in his stating to be unsatisfied with momentovps' service

1) purchased a service
2) used that service (he was charged for the use of ram and disk space)

He was responded to multiple times contrary to his statements. Only after he continued to harass us claiming he was never offered the service (although there are records of his use of the vps) did we stop responding to him.


Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: gusti on May 15, 2012, 02:29:05 AM
Hi,

I would just like to point out as Gusti continues to harass us and act as a very vocal minority in that respect and in his stating to be unsatisfied with momentovps' service

1) purchased a service
2) used that service (he was charged for the use of ram and disk space)

He was responded to multiple times contrary to his statements. Only after he continued to harass us claiming he was never offered the service (although there are records of his use of the vps) did we stop responding to him.


That's not true. The same moment I could not provision the service, I contacted Patrick on chat and skype. No answer. Next day I sent email, and next day too. He never bothered to answer. I sent email to Genjix, and he replied with evasives.

Here are some proofs :

Code:

[23/04/2012 08:09:10 p.m.] gusti584 says: hi
[23/04/2012 08:11:08 p.m.] gusti584 says: tried to register to your momentovps service
[23/04/2012 08:11:18 p.m.] gusti584 says: could not provision service
[23/04/2012 08:11:24 p.m.] gusti584 says: I need a refund
[23/04/2012 08:12:46 p.m.] gusti584 says: user : voicelink
[23/04/2012 08:13:21 p.m.] gusti584 says: pls send refund to : 13ucYdjMAdRFMy83yAQtXv58i9NTtXYkMY
[23/04/2012 08:13:24 p.m.] gusti584 says: tks
[24/04/2012 08:42:05 a.m.] gusti584 says: hello
[24/04/2012 08:43:21 a.m.] gusti584 says: pls answer, regarding momentovps
[24/04/2012 12:34:00 p.m.] Patrick Strateman says: hi email patrick@intersango.com
[24/04/2012 01:28:30 p.m.] Patrick Strateman says: email patrick@intersango.com
[25/04/2012 08:34:41 p.m.] gusti584 says: sent you email this morning
[25/04/2012 08:34:55 p.m.] gusti584 says: I suppose you already received

Hi Patrick :

A few days ago, I registered on momentovps with username : voicelink.
I sent 5 btc, but I couldnīt provision any vps, provision error
appeared on all of them.

I tried to contact you for support, and I ended buying another service.
Please refund me 5 btc to 13ucYdjMAdRFMy83yAQtXv58i9NTtXYkMY

Many thanks
G..........
Apr 27

to support, patrick
Patrick,

I really donīt know if you are not receiving my requests, or you are
just ignoring me.
Please send me refund ASAP, I donīt want to be obliged to give bad
word to your service within the community.

Many thanks in advance.




There are others emails with genjix, I will not put here unless he explicitly say I can.
See also all my tradings, never owed a cent, tell me if I will come and say lies for 5 btc.
You need to refund my 5 btc. Tks.




Title: Re: [SOLD OUT] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: LOLdidntwork on May 16, 2012, 09:29:07 PM
you may need to manually configure your IP address in addition to the other variables.
Did you find the gateway ip? Thanks,

Sorry, thirdlight. I can't help you, becaaaaaauuuuuusssseeee.......

MomentoVPS went down AGAIN, last night at around 3am GMT. At first, the VPS instances and Dashboard were gone (503 error for the Dashboard page, the rest of the site still worked). Within 2 hours, the entire site was down, and it is STILL down right now.

Before their chat page went down, phantomcircuit said:

Code:
[02:54] <phantomcircuit> server is down while i fix it
[03:08] <phantomcircuit> in good news the kvm is sort of working
[03:08] <phantomcircuit> so hopefully this doesn't have to happen again

I hope by "fix" he means he's going to buy a real SERVER. You know, those big machines that come with ECC memory, redundant power supplies, RAID, etc, as opposed to the consumer-grade office PC this site seems to currently be run from.

It doesn't look good, however. I can't imagine what problem would take this long to fix. I've NEVER had to put up with this much downtime.

UPDATE: It's now May 17. MomentoVPS is STILL DOWN. Phantomcircuit claimed that by "fix" he means copy the data from a pre-fail, non-RAID hard drive and finally start using RAID. The pre-fail state of the hard drive is supposedly making it read very slowly. Sheesh, this is a seriously AMATEUR operation. This is how Intersango runs a VPS service? I wonder if the wallet behind Intersango's exchange is on a non-RAID hard drive. I wouldn't want to hold any bitcoins there.


Title: Re: MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: phantomcircuit on May 21, 2012, 09:54:26 PM
I apologize for the downtime, a combination of factors lead to it being significantly longer than is acceptable.

I brought the system down to improve the network setup.  As I was doing this it became clear that the primary hdd was failing.

The time to recover from this was largely due to the rootfs of the host being on an un-mirrored volume.

All systems are once again operational and guests will be assigned the correct ip address and gateway via dhcp.

All guests effected which were paid up on the 15th will receive 2 weeks free run time.


Title: Re: MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: gusti on May 21, 2012, 11:51:19 PM
Be very careful with Intersango, they do not give a s***t about customer service.
I will never, ever, do business again with them or with any company associated.
This will also be my last post about the issue, I do not want Intersango to pose now as victims of my bullying.


Title: Re: MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: thirdlight on May 22, 2012, 07:07:03 AM
I brought the system down to improve the network setup.  As I was doing this it became clear that the primary hdd was failing.

This.

2 weeks ago.


Title: Re: [AVAILABLE] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: phantomcircuit on May 24, 2012, 08:16:42 PM
Additional IP Addresses have been assigned.


Title: Re: [AVAILABLE] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: LOLdidntwork on July 13, 2012, 09:16:36 PM
....aaaaaaaaaand it's down yet AGAIN. That's three significant incidents of downtime within a 6-month period. Meanwhile, my server on another VPS provider has been running for almost two years with no interruptions.

I'm going to finally join the exodus from this shit service. Evidently, MomentoVPS achieves its low price by sacrificing reliability.


Title: Re: [AVAILABLE] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: Marco Polo on November 20, 2012, 09:37:55 AM
I have had 4 major downtimes  in the last couple of two weeks. Effin worthless...


Title: Re: [AVAILABLE] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: Ploni on November 23, 2012, 06:37:38 PM
Looks good to me.  I'll just go week by week though.  Thanks for all of the warnings.

Still looks good...had a PEBKAC error all day today though lol.


Title: Re: [AVAILABLE] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: celestia on December 05, 2012, 06:13:01 PM
I paid for two months at 11/1/12, there is some problems with qemu, phantomcircuit tried to fix it, but without any result.
I can't get moneyback all this time. No answer on IRC and email. Phantomcircuit profile says, what he is was active today at 05:48:38 PM, but three days ago I tried PM him and didn't get any answer.


Title: Re: [AVAILABLE] MomentoVPS - Immediately Available KVM VPS SSD backed
Post by: eb3full on January 08, 2013, 07:00:06 AM
Don't buy from this service. Phantomcircuit seems to treat the production environment like a development environment -- website is always broken and new features are being added that don't even work. You can count on the billing working, which I put about fifty euros into, except when I tried to create a server (and a disk) it wasted my money because I couldn't attach the disk or attach Debian to the CD drive. I couldn't even delete the disk so it sat there and wasted my balance. No withdrawal option? It's just a dysfunctional service, which is a shame because it worked well for me at one point.

Impossible to get any support, the guy is never on IRC and there's no support facilities on the website or email. He did offer me account credit to make up for the broken panel but I want a full refund.