Bitcoin Forum

NOTE:
WE ARE TALKING HERE ABOUT THE ORIGINAL BAIKAL AND NOT ABOUT SOME SCAM SERVICE PRETENDING TO BE THEM.
If you support this road I've taken please be kind and share this topic wherever you can.Let's help baikal change as it has a beautiful piece of hardware.

I do invite all the members who had any type of issues ordering from BAIKAL to come forward and post here.
I do plan to go to the sky and beyond with what I'm going to write here.
I will share this post on every forum I am part of and on every social media I have.
So let's make together this utter nonsense correct as I hope BAIKAL will do something about it in the very near future.

I will state here my entire experience with them.For some of my statements I will post proof but for some I have none because it happened a while ago.
Please keep in mind that I only wanted to buy 1 unit each time.

So I've been trying to buy a BAIKAL since they had the 1st model of Quad ( the one with 600 MH ).
Always got no reply on email / skype / facebook.
On skype I was able to see that baikal was active after I sent the message but no reply.
I also sent messages on skype while they were active but no reply.
On facebook my messages were showed as "seen" but no reply.

Then the cube arrived ( with 300 MH ).
Same situation, no reply.

Then the QUAD CUBE ( 1200 MH ).
Of course I tried to contact them again and buy 1 unit.After a couple of tries I got a reply on skype telling me that I can make an order.Needless to say I was exploding of happiness.
Baikal asked me to make the order via email which I did.They replied in minutes with this text:

While I was in the middle of making the payment I realised that the amount of BTC they asked is not at all equal to the amount of USD they wrote.In fact what they asked as BTC was, at that time, 600$ more.
I mean I was full aware of the different value exchanges give to BTC but nowhere in this world the difference would be so big ( 600$ ).
So I wrote them on skype and got no answer and I sent them this email:
What do you think? NO REPLY.

I was so disgusted by their tactics that I didn't even bother trying to get an A900 or a Giant.I gave up on them as a company.

Then, 3 days ago I saw they tweeted something.I saw the tweet about their GIANT X10 and I decided I have to try this.I went to their website but there was still only the old Giant model...so I asked myself WTF?!?
So about 10-15 minutes after the tweet I sent them a message on skype stating that I want to buy and just to be sure I sent them an email also.
Couple of hours later no reply so I went to bed telling myself that it's going to be all ok now because I was at least among the first 50 people who stated they want to order.

The 2nd day in the morning still no reply so I really got into fuckin' hulk rage mode.
On facebook nothing, on twitter nothing, on the website they still had the old model of GIANT.WHAT THE DOUBLE FUCK?!?
I went on skype and wrote a couple of messages.Finally they replied.
This is what followed:

I sent them the email and they replied within hours, I was happy again:

The second day I tried to make the bank transfer via the internet banking.It gave some "validation failure" error.I said to myself that maybe I am a dumbass and I put some wrong info.
Tried again with attention.The same error.
I sent them this email:

Hours passed and nothing.Tried on skype:


You have to realise that I was by now in a state pretty similar to a shock.
I mean I made an order, you agreed, you sent the payment details, I was willing to pay and now you tell me it's all booked ?!?
I am one of the people who has 1 unit booked..........WHAT THE TRIPLE FUCK YOUR MOMMA'S DEAD RELATIVES ?????!!!!!????
Of course no more replies on skype.....
I went on twitter and I saw that they tweeted minutes before that the batch is all sold.On their website still nothing.

Then I also received an email to which I replied:

Again full hulk rage mode.Went on skype:


Meanwhile I went to the bank to try and make the payment manually with the help of a bank officer.The same result "validation failure" from the bank itself.The bank officer told me for sure it is something wrong or not accurate with the details provided.

Not too long ago they replied to my last email and I wrote them the last email they'll get from me:


2 days after they announced on twitter the miner was sold out the product appeared on their website too......with that big ass stamp "SOLD OUT"

this is kind of long, got the cliff notes version?

sorry but you truly have to understand the context and the tactics they use.that's why this long version because it's all in there.
no cliff notes version this time

I, would just like to know where do you get the guts to drop 3-4k with a company that has such stupid tactics and once the money is gone it's gone- unless there is some intermediary that holds the funds until you receive the items as advertised?

Would you ever do business with companies here in Western world that treated you as such?
Is making money so easy to you-that you don't mind dropping -3-4k ? If it is, I'd like to learn how?
If you've learned to live with this kind of nonsense then why not take a trip to that very location using that 3-4k once- make contacts in real life - and then perhaps order? (since 3-4k comes easily and I assume ticket won't be that much)

What am I missing here? I'm a newbie but are you all crypto millionaires that 3-4k is pocket change?

Why isn't there a special review section here- which has reviews updated daily to keep a track of the dark hole of business?

Thanks for sharing and I mean no offence to you, I am just trying to understand -what kind of Zen master you are that you had supreme patience and were willing to throw 3-4k when you first saw their incompetence. Perhaps there truly was communication gap but from your side it seems -it was all one sided error.

Once again- we only see your side. So no offence to the company either but Business down there is -just "insert a word".

When the price changed every time they were asked for a price on the Giant+ and the price they quoted us for a group buy was HIGHER than I could buy them from a money grubbing WAY OVER PRICED reseller I knew it was time to stop talking to Baikal.  

I just don't understand how they could be so messed up, but they clearly don't understand how to run a business.  

They may be wonderful engineers, but they don't have their business processes sorted out even slightly.  I am not sure it is safe to even place an order when they don't have the order process even sorted out.  

Like the OP just posted, he ordered, was told he had 2 days to get the wire transfer processed, and then still before the 2 days was up he was told they were sold out.  That is not only unethical, but flat out wrong.  I wonder how many people placed orders and paid the order only to be told they didn't have enough miners.  

At this point Baikal deserves the growing bad reputation they have.  If the crypto price correction continues they will be back here begging to sell miners and I hope they get the cold shoulder they deserve.

I did managed to buy Cube using Skype and e-mail. Baikal was late in delivery for one week. Not a deal breaker for such small unit.
I did managed to order and pay in BTC for two X10 using e-mail starting at the moment I got info from Twitter. From first mail to payment 92 minutes passed and 4 e-mails were sent/received. Will see about delivery. They said that will contact and ask for shipping expenses before November.

I missed numerous times to order hot mining equipment, but I consider it normal when demand is high and supply low.

Well no, 3-4k is not easy at all for me and I work my ass out for that kind of money but sometimes you just have to take a risk.Here is a loooong talk so if I start it I will certainly write a novel  :) .
However I never did manage to buy from them so those 3-4k went on other things which I hope will give me a nice return on the medium-long term.

I think there are no crypto millionaires on this forum, just people with some passion and an idea.The millionaires don't lose their precious shiny time on us cockroaches.

There is a scam section but baikal is not a scam, the only excuse I can find for them is that they are literally retarded.

I am not zen at all but I do have patience in doing what I set my mind to do.About the money, as I told you, I work my ass off, 20 hrs / 24, 7days / 7.If it happens that I lose that money I will work harder to get it back.
I am just really trying to find a way to get some extra cash in my pocket so I can stop working like a fucking robot and enjoy at least the little things in life.

You want to hear baikal's side?
Just send them a message and see how long it will take to respond ( if they do it ).
And if they respond it will be this: the fault is entirely our customers, they don't understand and don't have patience.
Or something like that.


Couldn't say it better myself.


You are lucky and somehow I envy you.
What you are saying proves that they are selective without any special characteristics.
I just hope you won't get the same treatment as our fellow member from here:Did you paid with wire or crypto? If wire was it what were the exact details of their bank?
EDIT: sorry I saw now that you paid in BTC.
well, see? they said I can't pay in crypto, only wire, so.......does that prove even more my point?

I understand and i support you, baikal should introduce a website ordering system like all others so everyone have equal opportunity.

Also be aware of iBeLink they also are unethical and when you point them out that they violated the T&C , they remotely mess your miners.

iBelink has remote access into your miners? 

i suspect this, that they have some sort of MAC control access so doesn't matter you have live IP or not they can still manipulate it. Plus i am investigating into matter that they could be stealing hash rate as well on pretext of 'temp control' feature.

If Bitmain has it you should be sure ibelink, innosilicon have it also.
I suspect even baikal but I haven't done diagnostics yet

Thank you and I hope we can change something.

I feel your pain. I actually had an OK experience with them, buying firstly a mini miner then a cube. When I say it was "ok" I mean it was confusing and convoluted, but ultimately I paid in DASH both times and received the miners very quickly.

I think the comment about them being great engineers but terrible business people is right on the mark. When I bought from them, I had to go to their website and place an order (thinking it would be like any regular web based store) but placing an order actually meant that all I got was an order number, then I had to use email to contact them, get a current price, get an address to send DASH to then send them screen captures of the confirmed transactions.

How hard can it be to just run a store on a website? Like you put an order into a cart, go to the cart where you enter shipping info and make payment, etc. They seem to need to have some separation between the website and the actual "selling". I have wondered if it's because maybe they are technically not allowed (as a chinese technology company) to sell directly to non chinese customers, so they put a layer of obfuscation between the website sales and the actual "doing business" by separating it to making the sales by email.

Anyway - I'm happy with the miners I got from them. For what I paid considering how much the DASH pirce went up since I got them they have paid for themselves easily. I would love an X10 but I just can't afford to risk that kind of money using their janky system.

i am glad with their product ;D and actually OK with their services - not good, but acceptable
and actually also I prefer bank wire rather than payment with bitcoin/ethereum/litecoin... at least I know the legal entity I am going to pay, and am sure that the entity will receive the fund, and there is always transaction proof...

Can you please post the full details of their bank ( that you completed on your transfer ) so I can see what the hell was wrong with what they gave me?
At this moment unfortunately just out of curiosity...

If you call the situation I wrote in the first post acceptable then it means I am out of this world or I wouldn't dare imagine what "worse" means to you.

I don't think it's about not being allowed to sell to non-chinese.There are literally hundreds of thousands of shops from China selling worldwide.
I think it has more to do with the fact that they can make up prices to their desire and modify as they please.Therefore for a while there is no price for the products on their website.
My 2 cents

Same is the case for iBeLink they keep on telling you to read T&C as long as its in their favor and as soon as its against them they will become rude with you.

I do wonder if innosilicon has the same ways of dealing with customers.
Maybe is something about the national attitude.

Not sure, but heard that greed makes people's attitude difficult to tackle

I do really think it's only a matter of character.

and like in case of iBeLink what could be more funny that when they violate their own T&C (the ones which they drafted themselves) they will still blame you for their violation...Lol...

It really, really wouldn't surprise me.
It seems that it's a very hard thing in our days to say: yes, I fucked up, not you and I'm sorry.
It's much more simple to blame no matter who or what than to admit your own fault.

I wish Americans and Europeans jump into mining machines atleast they do admit their mistakes and compensate.

Yeah, I'd wish that too.The unattractive thing about USA and EU is that electricity is pretty expensive compared to Asia

I heard Russians and Japanese are jumping in next year

Those are just rumors / statements / intentions.From words to facts it's a shit long way

I agree with OP regarding Baikal.. I was in a similiar situation before. btc exchange rate was crazy! opted for wire instead. they couldn't honour my full order quantity. made sure I never will be doing any business with them again.



I have to disagree with you. I feel ibelink has one of the best customer service compared to ALL of the other hardware manufacturers. Qing was always accessible, he always answered my calls or messages. I had a few issues regarding my order and he made sure to always correct it. I highly respect ibelink and their customer service!
Now the ibelink dm11g T&C.. oh man!

I for one can't be pro or against ibelink as I don't own any of their miners nor have I ever contacted them.
So......I'll keep my fingers at rest on this one  :)

Chan8 what country are you from?

Why couldn't your bank send the funds??? Time is of the essence with these Chinese miners...you snooze you lose

I've ordered more than once from Baikal.

As I wrote in the first post it gave validation failed from 2 different banks.And it's not about snooze as I started trying from the moment they sent me the payment details so............
Bank officers said it's something incomplete or incorrect in the details provided by the seller.
Baikal did not answer and when they answered they said only that it was sold out even if I had another 15 hours from the 2 days they gave as deadline.
When asked about BTC transfer as I methode of payment they said no but I saw members on the forum who paid with BTC.

What more do you want me to say?

I understand, not saying you snoozed. But due to the incompetence of your banks you missed out, hence snooze you lose. I've managed in the past wire funds to them, same details,others here have seemed to be able to wire successfully. Why couldn't the banks tell you what was missing? I would investigate this matter further, try and find out why the banks couldn't send. They should be able to tell you whats missing.

Before giving shit to the banks ( which will lead to nothing as there are....banks ) I am more curious to:
-why others were able to pay with crypto and I wasn't allowed
-why was I told when wanting to pay with wire that the unit that was booked for me was sold out
- would I've been delayed to a second batch if I managed to pay via wire like other users have reported

and other mysterious and kinky stuff like that.

Ok heres your answers
1 Others were able to pay with crypto likely right up until BTC took a nose dive....too volatile right now
2 Unit that was booked for you got sold to next buyer because your bank couldn't send the money when someone else could, you would likely do the same if you were a business
3 Quite possible....but now your just speculating

In reply to your enumeration:
1.you are not well informed my friend.for this batch, this preorder of giant x10 some of the users paid with crypto while baikal stated that only wire is allowed

2.if I was a business and I said 2 days deadline I would fucking stick to that in order to be a respected business.2 days doesn't mean 1 day and 2 hrs or 1 day and 12 hrs or 1 day and 9 hrs (in my particular case).2 days=48 hrs unless you are a greedy bastard or a business with fishy/shitty schemes

3.again you are not well informed.search at least this forum to see how many complained about that.search google and you will have a revelation.

Please be kind and read the entire context/situation from the internet for a certain problem before taking sides or posting an absolute truth

I tried to read your super long post but it is far too long winded for me to read in regards to a company I have had many good dealings with. I never said customer service was there strong points. But I'm trying to make you realize that had your banks sent the money on time you would likely have 2 X10's coming to you in October...Below is the bank details I have sent my payments to in the past. Did they give you same bank info? Was something missing on your end? did you give the exact same details to your bank? If so then you can blame them this time around for missing you out. I understand all previous times was Baikals fault yes, but look at it this way, you should be thanking them. All those previous miners are pretty much rendered useless now with such little hash power.  Details below

USD account number: 451-906-071-4
Beneficiary: VITCORE HOLDINGS LIMITED
Ajeltake Road, Ajeltake Island, Majuro
Tel: 692 247 3018
Fax: 692 247 3017
Bank Details:
Bank Name: United Overseas Bank Limited
Branch Name: UOB Main
Branch Address: 80 Raffles Place UOB Plaza
1 Singapore 048624
Bank Code: 7375
Swift Code: UOVBSGSG
Branch Code: 001.

You are missing the main point here.
Doesn't matter as I really won't lose my and your time having a fight here.

You have your experience with baikal, I have mine and I hope for your sake that you won't experience mine ever.
Next time when you order something from them and they are so kind to reply to you please let me know.I will kindly ask you to buy 1-2 items for me also and I will pay you a good fee for your trouble.

I am not trying to argue with you either...Baikal makes phenomenal products hence why I felt it a bit harsh creating a thread with the title you did. But I also understand your frustrations.

No, no, nooooo.You got me all wrong.
The products are extraordinary, I love them so much.
The business is the problem, the way they handle things, the slimy tactics they use.
Too bad the products cannot sell themselves and they need the human factor.

Well said OP. Great products, filthy business practices

Oh yes, iBeLink support is good as long as there are not issues  ;D

But as soon as there are issues and where they are caught under their own T&C they start to run....

I hope this time won't come on you because thats when you face the real face of this dangerous ibelink , like someone said above Great products, filthy business practices

Tai_Pan almost word for word same experience I have with trying to order..... but may be a good thing because I saw that someone mentioned that there could be some power problems with them as they can top out at 800 watt and only have 3 pci-e connectors to power 3 boards.. that's a lot of juice on those lines... not sure how safe that would be?

As for the power issues, I think Baikal would have figured it out before delivering. 2 in 1 pci-e cables to share the load, perhaps?

If You would like to take a chance when it appears, for taking good offer on ASIC equipment, You should have BTC ready all the time. I even maximized transfer expenses for that transaction to faster go trough.
And yes, announcement for this batch was for crypto and wire payment at the beginning. I was emailed that I have 2 hours to make BTC transaction. They had my BTC on their disposal in less than an hour. Couple of hours after my payment, BTC started to dive, therefore they gave up of crypto payments.
I'm not saying that their service is good, but if You like to success in something, You should adopt to the (bad) conditions.

I don't expect cables from PSU to be the problem (PSUs likely to have two 8-pin pci-e connectors on same cable). I expect 6-pin connectors (baikalminer tweet specifies 3 x 6-pin) to burn-out under load. Soldering the pci-e cables to the board would be good prevention if one would like to mine X11 at the beginning.

I wasn't aware any what use that tiny little site. It's a very small sight with a very isolated group of people that touched it first place. That we were told in the beginning about this scam and anyone that touched it after that pretty much deserves to lose their money. I just wonder why dont people listen to other people advice and keep on investing in scam.

I had crypto & fiat to cover the expenses but as I told you I was denied crypto from the start.



I don't qute understand.Can you please rephrase a bit?Thanks

It shouldn't be a problem at all if you use a 1000 or beter a 1200w PSU with 6+2 pci-e cables.
And some extra cooling ( air conditioning or just medium size computer fans ).

The x10 model has 1 intake fan but no exhaust as I've seen from the pictures and no holes either in the metal enclosure.
That could be the real problem but it can be fixed by adding extra vents for exhaust.

Hi guys. I'm an Italian guy who tried to buy from baikal. I also had the author of the post, the info to make the bank transfer. Although I paid with transferwise that is extremely fast, they do not show up because there is no proof of payment. But if you have the money on your bill what proof you want !!!! ??
P.s. Never respond to my messages !!!!

Baikal has many faults all around. Simply put, these are some of the many issues they have, and a few fixes they could implement to better serve their customers. If you don't want to read all of them, at least check out #4, as it's pretty messed up from my findings.


1. They request users to email them to make a purchase, which leads to too many confirmed orders compared to stock. Firstly they need to address the order process, and add an online 'store' to complete and confirm your order (reservation - pending payment), on a first come, first serve basis. Then provide the customer with a set amount of time (24 hours) to complete the payment and upload photos/screenshots of the completion to their order. If no photos/screenshots are uploaded with the specified time, the unit(s) is automatically put back into stock online immediately. If a staff checks the photos/screenshots and they are not valid, then the staff manually cancels the order, and the unit(s) is added back into stock online. This should help create a set of rules for everyone to follow, and will be fair to all customers.

2. Their announcing/releasing of products is horrendous at the moment. Announcing a product via Twitter, but having nothing on your website to back it up is just bad organization. First organize and announce everything on your website, quickly followed by Twitter, Facebook, and social media accounts as soon as you can afterward. This provides the users with all the information on the website, and at least links to more information on Twitter and Facebook. This should also result in less questions for their staff to deal with, since all necessary information should be available on the website.

3. Their announcement to Sale time and date should never be immediate. This should never ever happen. Period. What if Apple said during its iPhone announcement, "You can get them in stores right after I push this button". Everyone in the audience would be pretty upset they can't rush to an Apple Store to buy one for several hours, whom are potentially their most loyal shareholders and customers. Anyways, a specific date and time should be set, allowing at least 24 hours for customers to find the announcement, and prepare for the sale. This would at least provide customers all around the world with the same opportunity, and not just the specific time zone that's awake during the instant announcement and launch. Also, pending the transaction type, Saturday and Sunday may not be the best if requesting a bank transfer, as a lot of banks are closed on weekends. However if via coins, then any day should be fine.

4. Provide at least a similar amount of stock to customers directly, as to the supposed "contact resellers". If Baikal can't provide a similar amount of stock to its customers as they do to their mass resellers, then they need to fulfill these contracts prior to a product announcement. Therefore the customers won't even know thousands of units have gone to these resellers, while Baikal only has a couple hundred available.
Example - From the announcement on Sept. 12th, Baikal stated they only had 100 units available for preorder in October, and before they even uploaded anything on their website, all 100 units sold out. This was very clear from their website, and the several emails everyone received stating they are sold out. However, after the first sale was stated as Sold Out, Asic Miner Market online stated they had several units available (The most I saw was 20 units at the time, and for $2550/unit). This amount quickly Sold Out within a day. Then, when I check again 2 days ago, the supply had been replenished, and another 100 units were available from Asic Miner Market, under the October Presale availability as well ($2450/unit this time). I'm assuming the first batch was also possibly 100, but let's play dumb and say it was only 20 units. Adding the 100 units for their second batch, that's still 120 units from Asic Miner Market, and only 100 units sold from Baikal.
I thought it would end here;  however, I watch the amount decrease to 78 units over a day, before rechecking today with a huge surprise of now seeing 149 units available for shipment in October as well. Adding all of these together, we get a minimum of 191 units for sale between $2450-$2550 (Over double the price compared to Baikal) from a reseller, and still only 100 units from the actual company Baikal! (Of course it was more the 191 units via AMM, but we're going with minimums I can confirm)
Overall, I understand this is just business, and these partnerships need to exist for certain companies, but that's also a ridiculous amount of products being sold and shipped just for resellers to mark up and make more of a profit than the actual company. Baikal needs to step it up with their direct sales to consumers, to increase their popularity and image. One can assume they do this because it's an easy and instant sale, with no hassle, bulk shipping likely within the same city, and minimal effort involved. Let alone no one else has any X11 miners available in stock anyways, so they are trying to get as many sales at double the price because there's nothing else to even buy. If Baikal would sell these units direct to customers, in a proper first come, first serve order, I guarantee they would surpass almost every other ASIC manufacturer on the market for popularity.

If someone from Baikal is even reading this, hit me up if you guys want a hand working on your customer service and image. I could help you guys change the market for ASIC producers.

personally i don't have experience with Baikal, but when i contact them do usually do respond within 24 hours. If its true what you said then they should compensate you by giving opportunity to order the miners you deserved.

I do have experience with iBeLink who disappointed me when they violated their own T&C and when i pointed them out they started running away even after admitting that they did violation with justification 'i did it , but i am exempt from law'

Even with the 2 in 1, it still ends up to 1 PCIe connection that is receiving 266+ watts to a board. Even if you have a 3 in 1 or 4 in 1 PCIe connection, it's still just 1 PCIe jack that is taking all the power. That is the concern that I see. Lets say for example you use a 3 in 1 PCie cable so there will be no fault to the wires at all since there will be minimal resistance. Would that PCIe jack fail instead? I know wires/gauges are rated for a certain amount of amps/watts, just not sure what those PCIe jacks are rated for.

Why not email baikal and seek their clarification on this issue?

I do agree with you 110%.
However I need to comment 1 littel thing on your number 4:
Asic miner market is considered to be very fishy and maybe even a total scammer so I wouldn't take for granted the number they post as stock and I don't really know if they'll have the miner at all.



Well I know what you are saying but I never heard a baikal miner to melt the pci-e connector .The only one I've heard about doing that was a Panda miner.
But in the end it's just plastic so it's a risk / possibility.If you know a bit of wiring and circuits you could easily replace them yourself if it happens.



Good one, really made me laugh  ;D ;D ;D. Yeah, email them and see when and if you get the totally off-topic answer.

Ah to clarify, a friend of mine ordered and paid two days after me and he will have the first batch.

Sadly that proves eben more what I've said in the first post.
A very shitty business practice with some very shitty tactics

I think the problem is on other side and everyone know the true
first they have to do ROI and then they will sell
sad but true every company making mining equipment
start mining and they don't look on other people they make money 2 or 3 worth of
their miners before they sell you.
maybe it is selfish but this is sad true
remember KNC miners ? Remember Butterfly?
it's history of bitcoin mining .
now we have rat run on other crypto and it is the same like bitcoin few years ago.
I know every of that company said" we secure blockchain and bla bla bla"
No true is simple: "we want to earn a lot and then we sell you" to take a little piece of pie.
Where is decentralisation??
where is idea of crypto?
Just my 2 cents

guys, yesterday I got email from baikal@baikalminer.com and they are selling the giant miner,
they gave me a bank account details to pay in $.
https://i.imgur.com/e9aQxPh.png (I spoke with them on skype)

Their invoice bank account starts with 152...


I gave up because reading this topic to be honest.

My dear co-forumist :), this thread was not made to make users give up.
Its purpose is only to make you aware of the aberations you might go through.

IS THIS TRUE?
BECAUSE I JUST ORDER TWO BAIKAL X10 FROM THEM YESTERDAY.
EVERYTHING LOOKS GOOD SO FAR,THE TIME DIFFERENCE IS DISTURBING ME FOR A WHILE,BUT FINALLY THEY DO A GOOD JOB THIS TIME.
THEY LAUNCHED TWO ALGOS,SKEIN IS VERY SURPRICED ME,SO I MAKE THE ORDER DIRECTLY.
HOPING EVERYTHING IS GOING WELL.
BTW,THEY DO A GOOD JOB ON MINER

Stop yelling.  ::)

I had no issues with baikal. ordered through e-mail. paid with bank transfer. send them the proof. a few days later they confirmed the payment arrived(though I forgot to add my name in description but I guess my name showed up as the originating account) and that they will contact me to reconfirm adress when they are ready to ship.

For me the story is very true sadly.And still going on.

It seems that some users had luck but there are a lot of complaints also.

most of complaints are related to bad investment on Giant+ now, so do I, but, that's investment. Risks take by ourselves.
They have amazing products. but marketing method.. humm..can't be defined as BAD but ture not professional.
My suggestion is you have to go through their order process at least one time, then things will be much easy on your second order.

I never complained about their product but about their tactics / services.
The story I wrote IS about my second baikal product so I went through their order process one time already in the distant past......