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Hi guys,

Having a big problem with Nitrogen Sports, made some bets in Mayweather VS McGregor fight last month, I took the over 9,5 rounds. They settled this as a win and so I withdraw my funds, no problem.

Now I made a new deposit of 0,1 BTC and made it to 0,25 BTC and when I tried to withdraw it they simple took all my balance and now my account is negative. Wow, is this really happening?

Well, now I discovered that they changed the rule of those early boxing bets, so they ruled the fight as under 9,5 rounds. Really? I will not discuss if it is over or under, but I can not and will not pay for their mistakes. They settled the bets as a win and let me withdraw the money, if they think that this money does not belong to me they should have frozen my account, put at in a negative balance and ask me to polite give back my earnings, instead of it they let you deposit money, play, win and after it they simple but your balance negative.

Really hope that they don't put their reputation on the lame because of 0,25 BTC.

My user reference code is 869456.

Nitrogen Sports Support at 9:43pm on September 24, 2017
Hello 869456,

Thank you very much for your patience. Your account has been blocked and your balance adjusted due to a misgrade back on august 26 Aug (Floyd Mayweather v Conor McGregor). We try to adjust the funds owed from betslips 10100302295 and 10100361761, but your current balance was not enough to cover and it shows negative balance of -0.04133000.

We will be expecting your reply in regards to the above assessment.

Best regards,
Greg


###

Greg,

I just came to understand this and I will not accept this outcome, this is not fair and I feel I am getting scammed. Just filled some posts right now on bitcointalk.

Why my balance was not adjusted when you changed the grade? If you think that this money does not belong to me you had the right to frozen my account, put it in negative balance and email me asking to politely give back my earnings. Instead of it you let me deposit, play, win and so you just came and say: "Hey, look at the this money you just win? Look at the money you are planning to do so much things with it? It is not yours, its ours." Really? I just played this money in NFL today and I cheered and had so a great time for you to come here and just took it?

This money is not that money, its my funds that I deposited today, that I played and that I won, I have the total right in it.

As I said in my bitcointalk thread I really hopes that nitrogen solve this, it isn't fair to let you deposit, play and win and after it just come and take everything.

Best.

Obviously man you should have had some senses no site will personally send you a email telling to return the funds you won when it was a error from their and even if they do they know people will not return the funds and will never gamble on their site again. It has happened with me also in past i withdrew my earnings from sportsbet my balance was 0.1 btc more i asked their live chat they told everything is fine next time i deposited 0.01 btc as i knew they might cause some problems when i tried to withdraw they asked for kyc and blocked my account.
You can still wait nitrogensports support on this forum is active and mostly will reply to your issue.

Edit :
If you read what i wrote your question was already answered. Locking your account would mean it will be a loss for them.

They could just locked my account when I sent the deposit, you could call it a scam anyway, but let you deposit, play and win? This is simple an unfair action from their side.

Just got banned from their live chat.

Many asking: "Why you deposit back here if they misgraded their bet? You could just have run with their money." Well, in all major books this fight was graded over 9.5, I had no idea that nitrogen changed it, the fight had 10 rounds.

Their rules are probably different and as I said I am not questioning it.

If you manage a business and you make a mistake sometimes you have to take the responsibility for your actions, well, they graded it as over 9.5, like all other bookies did, as the fight had 10 rounds.

If their rule is different they should have noted, well they let you withdraw the money and simple does not say nothing to you? Well, if they feel that money does not belong to me they should have claimed it right there.

If I make a mistake and someone makes a profit, without abusing, or cheating or everything like it, does I have the right to cease the person money to take mine resources backs? Well, I don't think so.

Look, they are not in the wrong. Look at their rules, they explain this. Get over yourself

Stay away from these dangerous projects, and if you have a trusted broker you can get a small amount of participation

No, you are in the wrong on this one.

The fight did not go over 9.5 rounds.  The fight was stopped at 1:05 in the 10th round.  So they found for 9 rounds (the 1st, 2nd, 3rd, 4th, 5th, 6th, 7th, 8th, 9th) and 1:05 minutes of the 10th.  In order for your bet to win, they would have had to fight past the halfway point of the 10th round (that's what .5 means).  So you lost by 25 seconds. 

The fact that they misgraded the bet initially doesn't mean you are owed the money.  They corrected their mistake very quickly and you shadily had withdrawn the ill gotten gains by then.  They have every right to confiscate your future deposits until you paid them back the money you owe them.

I'm with DarkDays on this one. It's actually pretty clear cut. You tried (successfully) to take winnings from a misgraded wager. Nitrogen is actually one of the better bookies out there simply because they grade quickly... but of course, they do run the risk of making mistakes like in this fight.

You seem to acknowledge yourself that you shouldn't have won this, and had you read their full terms and conditions, you'd find yourself the guilty party. Every bookie graded this at UNDER 9.5 in the end. A mistake was made, and they were merely correcting it.

Hello CostaRibeiro,

As you're aware, there was a misgrading error for the May Mac event on the O/U line.

However, we corrected those errors by reversing the grades-- and that means awarding the correct winning bets and taking back from what actually were losing wagers, which included the "over" bet.

The first withdrawal was made immediately after the fight but before the misgrade was corrected. This put us in a tough spot where we can't get back the funds since most were gone already by the time we were correcting the wagers/grades. But because you decided to deposit with us again, the system identified the flagged account and thus made a correction from a previous misgraded wager.

We understand that our communication could have been better site-side, but we have to be able to correct misgrades via account corrections.

For any other questions, don't hesitate to PM us. Thank you,

-Jason

If I make a mistake and someone makes a profit, without abusing, or cheating or everything like it, does I have the right to cease the person's money to take mine resources backs? Well, I don't think so.

Just for the record, Pinnacle, bet365 and all the other books have the fight graded as over 10 rounds, by their rule if the fight enter the 10 round it is already over 9,5.

LOL

Do you really think that I tried to take winnings from a misgraded wager and after successfully making it I just decided to came back and deposit again?

By their ruled I should not won, I am not question this, I am questioning they taking over my new deposit, that is my money by right.

Just for the record, Pinnacle, bet365 and all the other books have the fight graded as over 10 rounds, by their rule if the fight enter the 10 round it is already over 9,5.

Jason, I understand that this put you in a tough spot, but again, this don't give you the right to take over clients future winnings with no communication. Thats your fault for grading under, as I said I was not aware that you rule for boxing it's different. I did not exploited this, as I wouldn't deposit again if I were trying to "scam" you, do you agree?

If you manage a business like this sometimes you have to take a loss for doing the wrong thing, as you took with everybody that do not deposited again. The system already knew that my account was flagged, why I was not informed? Why did you let me deposit? Why did you let me play my deposit? Would be safe to you to just take the first 0,1BTC deposit, no? I could lost that first bet.

Your communication have to be better, this is unacceptable, but the problem here is not the communication, as I said many times, you don't have the right to "scam" anyone because you make a mistake, this isn't how reputable business take their operation.

What would you say if the bet was originally graded as a loss for you, and really should have been a win? Should they not correct it after the fact?

As I said many times, I am not discussing it, I am complaining about the way they did it, just to scam me out of my new deposit.

They should correct it, of course, and advise all members that made a withdraw that their accounts are flagged and with a negative balance. You may say: "If they did this they would not recoup any money." Yes, it sounds true, thats that part when you have to pay for your mistakes and not try to scam a client to take back a resource that you "lost" for making such a big mistake.

Waiting a reply from some manager of the site, this is unacceptable.

You are such a dumb sack of crap

Thank you for bumping the thread.

You'd think wrong.  If you own the site that the mistake happened on, and you corrected the mistake in a matter of minutes, you absolutely have the right to correct the mistake and not be stolen from.


Show me slips where that's the case.  You can't, because it's not, because 9.3 is under both 9.5 and 10.

Both sides acted unethically so what's the point of making this thread? You pocketed money you shouldn't have had in the first place without consulting the site then the site seized your deposit in an attempt to recoup the loss they had incurred releasing money they shouldn't have without consulting you. In short a moot point lol.

I do not own the site for the mistake they made, how can you say that? I am the client, I do not settled bets, it's Nitrogen sole responsibility to grade bets correctly and only allow withdraws that are entitled to the owner.

https://cdn.vox-cdn.com/uploads/chorus_asset/file/9122383/Screen_Shot_2017_08_27_at_1.18.43_AM.png

Again, by their rules the correct grade is the UNDER but this does not allow them to take over my new deposit and my new winnings.

How can you say that I acted unethically?

The official result is 10 rounds, as the fight scorecard posted above, in many other books when the fight enter the 10th round it is already over 9.5, no matter what happens. Do you really think that I pocketed the money knowing that it shouldn't be mine and so I made a new deposit using the same account?

I did not consult the site because for me there were no problems with those bets, the proof of it is that I made a new deposit with them. But the site knowing that my account was in debit did not put it in negative balance nether notified me about it. Wow, who is being unethical here?

The site did not seized my deposit, It let me play it and after, when I tried to withdraw they blocked my account, now I can't even log in to check the support tickets, they blocked my IP aswell.

Can't recommend Nitrogen, they seens legit but if you have any kind of problem they will simple kick you out and take your money.

You are still crying no one is going to tag nitrogen sports it is not their fault in the first place this is a online world it will never be perfect no matter how much time they invest or who they hire this was again a glitch from their site you withdrew your funds immediately not something they can do about it but instead they put a outstanding balance in your account which doesn't need any explaination you again deposited funds now it was there chance and they recovered the money you got from a glitch.
As far 10 rounds is considered he lost in the 10th round so over 9.5 is a loss.
Edit : If i had to make a post for campaign i would just post a 2 liner and f**k off you are in denial it's your foolishness.

I am not crying, I am alerting about this unfair situation.

Still waiting for a reasonable position from Nitrogen Staff.

I know you have to make long posts for those bullshit campaigns, but spamming here with the same thing will not help.

As DICKPIXTHROWAWAY said on the reddit topic:

"Coming from a LONG time customer (sub-$100/BTC when I made my first Nitrogen account) and big supporter, this is a pretty bad answer.
Did you alert the player that there had been a mistake and their account was effectively a negative balance before allowing the player to deposit? If not, you basically stole your own money back. Which is still stealing.
If you are going to accept deposits and bets, you need to pay them out. If you plan to make the customer pay for your error, at a BARE MINIMUM you need to alert them of their negative balance BEFORE allowing the customer to make additional deposits/bets. Otherwise, you have players making 0-equity bets on your sportsbook which is a position a customer should ever be in (particularly if they aren't even aware they are doing it)."

https://www.reddit.com/r/nitrogensports/comments/7295fp/nitrogen_sports_is_trying_to_scam_me_over_025_btc/

Moron, like I said before, if your bet was originally a loss and should have been a win would you not expect a regrade?

Thanks for bumping the thread bro.

You've ducked answering his question twice because it would reveal how false your argument is.

Answer his question.

There is no chance of Nitro giving you their money back, nor should they.

This is by no means a scam on their part.

Do you get NO ONE agrees with you?
Yes, answer my question

I already answered his question, just read the thread. I made a new confirmed deposit, play with it and won, this is my money by right, no matter what you say, I was not advised any time since August that there were any debits open, If I owe them money why they did not claimed it before? Stealing back "their" money its not the way that legit business run their operations.

The point here is simple, does Nitrogen has the right to steal my deposit? After allowing me to deposit and play with it? Of course they do not.

Still waiting on you to show these slips that I asked you to provide days ago.  You made a bold claim, and one that would support your argument.  Where is the prof?


You're not being reasonable.  They made a mistake.  Mistakes happen.  You helped them rectify the mistake by redepositing the money that you weren't entitled to.  Good for you.  You lost a bet and you paid it off.  Be happy that you did the right thing and not crying like a bitch because you didn't steal money. 


If the correct grade is UNDER, it absolutely allows them to correct a mistake. 

That's why they are allowed to do it.

Because you lost the bet.

its better if you ran away the money you think that scam you and just register a new account and deposit. its not hard right?

The only thing you can do is to create 10 bitcointalk account and say everywhere they scamed you, you go on their thread and you say it. Destroy their reputation, that's all you can do now

1) You wrongfully won a bet in the first place and took the money(This money was never yours),whereby YOU made a LOSS to the sports book Company.
2) Next you made a second deposited amount (Regardless of the fact what you did with this second deposit or won from it, YOU still OWED money to the Company to the extent of LOSS you caused to them from the first bet), now YOU and the Company are EVEN, so stop.

I did not bet in this fight in other exchanges, and again, It's not relevant, I already said that the correct result is UNDER, I am not discussing this.

They made a mistake, mistakes happen but you have to take the responsibility! You can't do the right thing in the wrong way, simple as that, you can steal someone, no matter what, that's not how a reputable business run their operation.

Yes, they have the right to correct the mistake, we agree on that, so why they did notified me last month when they revert the grade? Why did they not emailed me about it? Why did them did not put my balance in negative? If you want to correct something you need to make it to the other part, no?

1) How this money was never mine? They allow me to withdraw it and don't claimed, if this money wasn't mine why they did not asked for it? I did not made any loss to the sportsbook, they made when they misgrade the bet.

2) You can't just steal your "own" money back, this is still stealing.

It wasn't your money because it was a technical mistake by the company, and you withdrew it  before they could rectify.
Get over it

They basically took back their money regardless of what you may think

No.  Again, you aren't being reasonable.  You cashed out ill-gotten gains in a tiny period of time.  They had no reason to suspect that you were being honest, especially if it was your entire roll.  They knew the only way to get you to do the right thing was to not say anything and hope you were so full of yourself that you'd deposit again. 

You lost the bet.  You agree to that now, even though you were lying about "other books" before.  This is a good thing.  If they had contacted you and informed you of this mistake would you have returned their money?  If yes, then there's no discussion needed...you wanted to do the right thing and did.  If no, then you're a piece of shit and they were right in not trusting you and karma got you. 

When they allow me to withdraw and don't claim this money, yes, this is my money by right. If their any a intention to rectify it they would need to make the claim, not just come and steal my deposit and my winnings.

They basically "stole" back their money regardless of what you may think.

Yes, that's true.

I am not here to be reasonable when you have your balance put in negative without any type of communication, this is not how one should do it. Yes, they have a reason to suspect that I am being honest, the reason is that I made a new deposit in the same account. I could just changed my ip and made a new account with nitrogen If I were trying to scam them out.

You must be kidding, right? They knew that the only way to force me to pay for their mistakes were settling this trap to scam me out of my money, this is what they did.

I would probably return the money, I don't need to steal. But having your balance stole? No, this is a unacceptable way of doing this, and that's not the balance, they even let me play it and so took my winnings as well.

BWAAAA HHHHAAAAAA  HAAAAAAAAA HHHHHHAAAAAAAAAA HAAAAAAA

 ;D   ;D   ;D   http://www.sherv.net/cm/emo/laughing/rolling.gif   http://www.sherv.net/cm/emo/laughing/roflmao.gif


"I would probably return the money..."   http://www.sherv.net/cm/emo/happy/rolling-on-the-floor-laughing-smiley-emoticon.gif



http://www.gifbin.com/bin/1237977238_pineapple-express-laughing.webm

  :)

Then what are you complaining about?  You wanted to return the money, so you deposited to return the money.  You have no case.  They couldn't steal anything because:

1.  It's their money

2.  You just said that you wanted to return it

I am complaining because they let me play my new deposit, make new deposits and entertaining with a money that weren't "mine" as you said, If I was advised that my balance were negative I could make those bets with my money and would have won like 0,2 BTC's.

Well said mate, OP can not claim the money in this situation as he admitted to return it. It is also wrong to say that nitrogen has stolen the money as it belongs to them so Op should given up on his claim but they should look into his negative balance thing.

Yes, I can claim my new deposit and my winnings. Well, I made a new deposit with them, if you steal back your money that is still stealing. You can't do the right thing in wrong way.

They should have advised me prior my deposit, the least they could do is to block my account just after the deposit, so I would no play with this money into their sportsbook, you can't allow someone to play, win and after it just steal their balance, no matter what happened in the past.

I bold your lines that's what the whole deal is if they told you prior to your deposit you said that you wouldn't deposit so if you don't deposit again how will the site be able to recover their loss so instead they waited for all you users who would withdrew because of a error. Think in terms of accounting this a debt for the company and they are sure no one will return it when you deposited again and tried to withdraw the debt which was against you got activated and your money was taken.
You are right it is unfair anyone would be angry if this happened with them but the site wanted to recover their debts it sounds scammy but mostly all sportsbook work this way weather you are satisfied or not.

So you are complaining that they DIDN'T take money that was rightfully theirs back right away?  That's not a valid complaint.  Try again.

Yes, that is pretty valid complaint. If they took the money right away I could deposit and still make the bets and get the winning amount that I thought I was winning but I were not.

They simple let me do zero equity bets without any advise. That's not ok, no matter what you say.

One week from the problem, Nitrogen is analyzing the situation.

Lol i'm not surprised that they scammed you
im trying to contact support to get my account back because i lost my phone with 2FA and they dont even reply back to my email. NitrogenSports FUCK YOU

I'm not saying you are right or wrong but boy that was funny. If I were you, I would be pretty happy if someone would let me play with their money without any consequences regardless of the outcome (win or lose).

That was a right move for the bookies the only problem here is the delay and the misgraded bet of your account. Nitrogensports is one of the best sportsbook that i have use and played. That was their money anyway its not yours!

Up!

Up!

Yes you have the right to cease the person's money and take it back because that was an unjustified enrichment.

LOL

Nitro locked my account for 3rd time, user 4994996 due to security reason. I withdrew from my home wifi. This is getting redic. It literally only happens when I win the only. The biggest issue is i was with drawing to pay back a loan on interest I want a free bet or something this is getting really old really quick. O play alot of money on nitrogen sports!!!!!

This is going to cost me 200$ out of pocket before it is all said and done, smh

Our security team takes account breaches seriously, as your account logged on in an unknown IP/location, our security team flagged this to help you keep your account and bitcoin secured, which we hope players would appreciate. Please continue to work with our support team so you can unlock your account. Thanks -Kevin

Please update us on this. I have used NS when they were relatively new, people have said they have hired new staff since. However back when I used it they were pretty good!

Did you solve your problem ?