Bitcoin Forum

how are you BitSyncom how is it possible that im still waiting on my batch 1 order my support ticket is still in process i had 2 reply on  one  of the tickets asking four information witch i provided  its been 2 mounts since i had reply on this support ticket on the information that was ask 4  the support ticket is #1048 and order nr is 852 batch 1 can you look into this  because i wont be able to make ROI like this maybe you can ship the units asap if not a refund is welcome to so i can try my luck els where

Sorry to say but you got selective scammed.

You're not the only one.

There is no unit.  Time to write off that money and get on with your life. :(

People who steal all the money - a few hundred dollars - out of a little bodega in New York, with a gun, are called armed robbers and face 15 years in prison if caught.

People who steal all the money - hundreds or thousands of dollars - from guys with hopes and dreams for that money, with a smug arrogance, are called YiFu and get to build their business in direct enrichment opportunities. 

To the OP: they didn't mean it.  At some point, they did mean to deliver to you.  You just didn't mean anything to them, and you slipped through the cracks. They are mean people.

As soon as they are done mining with your unit, and all the Bitcoins are squeezed out of it. They will ship it to you.  ;P

Pff so getting my money back is out of the question  :'( :'( :'( 

As I'm sure you've tried to email or PM him multiple times, if I had to guess I think he just does a delete all on his inbox or just a cursory glance at it.

I'd love for him to dispute this. He *still* owes this community some better explanations then a John Woo movie plot (and I don't even have any Avalons on order & I still care). Some ref. designs being released don't exactly placate the masses waiting for their Av rigs.

currently overwhelmed, but I'll look into it, I don't have a problem with refunds if that was indeed a problem, but I do get a lot of shills that jumps on the brand wagon with batch 2 walletbit problem to request a refund for non-existing orders.

even right now, people are putting order number into that refund form for chips that does not exist, ( and in a phishing manner like consecutive order numbers, we don't use consecutive numbers for orders.)

people are also assholes for attempting to scam Avalon. f*ckers
the world is full of fing aholes

The story of Fullsurface can easily be verified...

If he really waited such a long time for his Avalon to arrive, the very least you can do is to compensate him with a refund.

Yifu,

Yes, I know you're overwhelmed. I seriously could've helped you with that but you ignored me like everyone else you seem to have ignored here.

Like I told you weeks ago, I would've gladly taken all kinds of arrows to the knee for you on your behalf, if you paid me for a very minimal BTC fee to be a paid CSR / Tier I&II Tech support in my free time like I offered. You seem to hate dealing with customers and ASIC miners, in general. I happen to *love* working with customers & have found an online home among this merry band of risk taking miners and speculators.

I could've helped turn around your Customer Service trials and tribulations you don't want to deal with in a heartbeat simply by having: 1) Patience 2) Empathy for your poor Buyers that *trusted* YOU.

Ah, well. C'est la vie. Just as well I didn't work with Avalon. Your name and Avalon is mud around these parts. The damage is irreversible IMO. And it's all entirely self-inflicted, regardless of the troubles you may have had. You do realize, of course: any Gen2 offerings will have muted sales in comparison to B1-3 sales. You've broken too many promises to them. You pissed all over your community, the very people that enriched you, and like elephants they're gonna remember it.

He's relying on greedy idiots within a toxic community, remember? He said so himself.

I fear there is some truth to that. Anyone buying from Bitsyncom in future is just that.

If he waits until he has chips in hand, prices them to allow profit, and then demonstrates reliable shipping (seems like the tough part for him)... people are not going to turn down the profit potential.

The thing is... I don't think he is capable of following through consistently.  So eventually he will get bored with all the customer's requests and it will back to "normal".  

A leopard can't change his spots.  

The Bitcoin hardware ecosystem is different than it was in March.

You need to answer your support tickets promptly.
You need to respond to your customers individually.
Your excuses are not acceptable given you have failed to properly communicate for many many months.

People need to avoid your products in future it is clear that your customer support infrastructure is ad hoc and inadequate for the needs of your customers.

thanks 4 taking notice BitSyncom and taking a look at it im wiling to take the units but only if you can ashore
me quick shipping  schedule thats asap if its gonna take week/mounts four me to get the units it wont be wort it   

You should get full refund + bitcoins u would mine from time you should get your avalon

that wood be nice  ;D or some extra units four the wait
by now the next difficulty of 84,416,901 its almost not  wort running 2 units break even is possible
but making profit is pretty much out of the Question   

And monkeys might fly out of my...

Would be nice though! Sounds like a worthy Miner Protection Plan to me.  ;)

well im still waiting on a answer from BitSyncom   :'( :'( :'(

Theres apparently his phone number in the Avalon news thread going around. Could try that.

do you have a link

Also here, no response for batch#1 missing avalons.
https://bitcointalk.org/index.php?topic=256507.0

Just consider it a lost and write it off. Let this be a lesson never to buy from Avalon again... even if they have stock in hand.

It'll go like this... you send them your money for stock in hand, and they will just fuck off and not reply back/never mail you the product. Now they have the miner and your money.

it should be a simple job checking up my order

Yeah, you're "Overwhelmed" but not willing to actually hire a staff that's capable of getting on top of things. You INSIST on being 'stuck' in neutral, and you're rolling back down the hill, gathering speed.

You've had the means, the opportunity, the time, etc, etc. You've made a conscious decision to neglect your duty to your customers and to your business. Your dereliction here is the sole determining factor of the downfall of Avalon.

Just remember, as this thing gets worse and worse and worse... This is what YOU CHOSE.

I have a feeling you'll be getting quite familiar with the interiors of many different courtrooms, in the not-too-distant future.

Really hard to have sympathy for this.  You could have addressed the batch 2 problems many months ago, but chose not to.  How many tickets for missing orders did you ignore in May, June and July?

i really wonder how many batch 1 units R still missing in action 

til this date im still waiting on and answer from BitSyncom he promised that he wood look into it im still waiting can you pleas send me a refund asap i know your overwhelmed but how overwhelmed can you be next month its gona be a year since a place the order

So sad to think I used to think he was kinda nerd cool & I offered to try to help him dig out of his self-inflicted hole.  >:(

this really sucks man i need the refund 2 buy some new hard ware avalon is slowing up my businesses you know how much money i mist out on more than a year worth of salary dam 

Not sure if everyone noticed, they've cashed out : https://blockchain.info/address/1FGAftzSTztFSB8LMwsrdCKTyqGY6zr3sU

And also this address: https://blockchain.info/address/1JrwWrt3TYUzMYFEBLX5hTo1zFsEY6tWZN

Among all the hardware vendors, Avalon profits the most. Why no1 believed me when i said their " intention" was clear about MONEY! way back with their no-BS claim and that they're making ASICs for the sake of mining distribution.

PPL just like to learn the hardway. They've been mining since batch 1 as well.

But Yifu stated on record;

"This is an obvious question, but why aren’t you mining your own chips?

Like I said, the current reality is vastly different from what we originally had planned. We always figured we would be late to the party. Butterfly Labs and bASIC (another ASIC developer that ultimately failed to launch) were supposed to launch in succession. But due to various complications and delays, it didn’t work out that way.

If they had delivered on their promises, they would have shipped months before our first batch. We wanted to start selling chips so people could make their own units, providing a hedge from a single entity becoming too powerful, and then move onto a new project. That was our main goal. We wanted to prevent this potential monopoly. As it turned out, we became the monopoly we tried to prevent.

You aren’t doing any mining at all?

Nope. Fun fact: none of the Avalon team have their own mining units (outside of test units)."

http://motherboard.vice.com/blog/engineering-the-bitcoin-gold-rush-an-interview-with-yifu-guo-creator-of-the-first-asic-based-miner

I don't really care if  day mined with the units or are still mining with them send me a refund so i can go get me my  mining equipment an go do my thing. batch one customers are the kick starters of this whole avalon project and up till this day ther are customers  with missing units never received  that's not Wright

I hope you get your refund.  I received my Batch 1 order months late, and it still hasn't paid itself off in BTC.

how late did you get your units
 

Bump.

Note Yifu said he was overwhelmed in late August. Well, it's been about a month & he still hasn't gotten to your refund?

I don't care if he's a two finger pecker as a typist, shirley he should've gotten to your Batch 1 refund by now!!!  >:(  >:(

Oh, that's right, you have to actually care about your customers in order to do the right thing.

Thanks 4 the bump and the support this is no way of doing business avalon now you hafe me runner afther my ow money or what used to be my money

Its really sad to see how corrupted these guys are

...somebody just sue his arse !!!!!

that should be a group thing if the are more batch one and 2 customers stile missing units that ar willing to take action

 nice Quote Fool me once, shame on you; fool me twice, shame on me

For the record, this man send me a wire FEBRUARY of 2013... FOR A BATCH 1 ORDER.
 
After he told me his order number I wondered who is paying this guy to shill me out, because I've looked into this before. Alas I looked all my records and found it.

Now I wait for for him to make a decision on wire refund / bitcoin refund.

CASE CLOSED.

For the record, I have sent you 5 Icarus boards for trade-ins on Apr 16th, 2013.  You received them on Apr 23rd, 2013.  Signed by Mr. Chen.

You have not replied to my tickets, PMs and emails.

First ticket opened #961, on JUNE 12th, 2013.

CASE OPENED.

Glad you found it in the records after 7 months. Well done.

refund issued.

got it thanks four the refund

For the record,you should just go ahead & sell your shit in China,you have ruined ALOT of fine folks in the rest of the world  >:(

Take your outdated & worthless crap & stick it up your ass!!!!!!!!!!!!!!!!!!!!!!  ;D

this hate against avalon cud have bin avoided they just need to hire sum people to take care of the administrative ends of thing couple  of peeps who answer the e-mail and look ad the order and the money flow easy and about the late payment i send them a email  about that a explaining why the the money was s received because a had a typo in the account nr the money came back an i had to resend it but like i said they did not answer to the support tickets and e-mails if they did i cud have still got my units and make a shit load of coins they kind of made miss the boat  with the mining landscape changed now its hole another
personally i think the people from batch one that did not receive there units sud be compensated in some way  A refund plus some hashing power  as a gift we batch one and 2 peeps are the crowd funders four avalon buy yourself some good will avalon

AGreed ... take your cheap shit & fuck OFF ...u sold your soul & will ALWAYS be a cunt !!

Keep dreamining ....these dogs sold everbody out down the river big time ...

They have no soul or morals ..little do they understand that INFAMY lives on for ever !!!

Oh yeah we believe you because you are so reputable.

I'd believe Josh Zerlan before I'd believe you!!

See you in another three or four weeks dipshit.

Aren't you mixing this up with Anti76's sob story?

And that is sadly becoming reality :/

nope, Anti76 sent his wire in Jan. This is another wire made on the Feb 11, or 13th, I forgot which.

To be honest I am at fault here, but really I didn't think to check for wires that late since I gone through my 2012 wires multiple times (for anti76 and others ) and did not find his originally so I dismissed it.

Holy shit, someone had bigger balls than Anti76?

Unbelievable....

(By the way, did Anti76 ever get his hardware?)

yes he did.

Now that I have your attention for one moment,

How do you feel going forward with gen 2 Avalons? Is it a healthy and competitive product offering?

https://i.imgur.com/7AjamO1.jpg
I am just trying to drum up some sales.  ;D ;)

Edit: By the way, I noticed that the modules are extremely close together and the 2 module version is facing away from each other....?

Is that a new heatsink design?

Hi Yifu

I am still not recieved refund for Avalon batch 2 units
i paid and not recived 5 units - 75 btc each
to Wallet bit 03.02.2013

and i dont have order number - because nobody give me that


Why there is delay, why you don't refunding my money ?
i can confirm all my payments


My last ticket number in you system 1477


I also made a refund request


And i contacted with Xiangfu - about refund

But there is no any response from you , why ?
are you still here on bitcoin arena ?


Best regards
Alexey

wow .... thats sad ...