I have not received a PM from you.  Please either reply to the PM I sent you or click on my username to the left to open my profile page and click to send me a direct message.

@amazonrefunder1,

I just wanted to let you know, in case you've tried to contact us, we still have not received any support requests via email or PM here on the forum.  Please do email or PM me so I can resolve this for you.  My direct email is Tim@titanbtc.com.

-T

Hi,

I'm sorry that you haven't gotten responses to your emails.  I'm looking now and I don't think your emails got through to us.  I'm not seeing anything in Spam either.  Please PM me here with the email you were sending from and the order # in question and I will take care of it for you.

Also, and maybe more importantly, the details you copied into the first message you posted don't match up with any of our records.   

We just don't have any orders that match those characteristics.  What was the URL that you were logging into when you copied that text that you included in your post?  It's possible that this a phishing attack and I just need to make sure you actually made the order in question at https://www.titanbtc.com.

Also, If you have privacy concerns about Messaging me here, feel free to send a PGP encrypted email to our support at guardians@titanbtc.com.

We're still around, just not very active on the forums.  We'll be maintaining our circulation of 2-factor coins for the foreseeable future, so you can always order through our website, or shoot me a PM here and I'll get back to you shortly. 

I did PM micro23 right after he sent that message.  I'm not sure why he wasn't able to reach me through the usual channels, but as always, sales@titanbtc.com is monitored 7 days a week.

Tim

If you look up the coin on our website by entering the 8-digit ID at titanbtc.com/verify, Private key coins explicitly say "private key" at the top of the coin's status page.  If the status page has buttons on the page for redeeming and updating registration info, then it's a 2-factor coin (there is no email registration for private key coins).

Also, on the certificate of authenticity, private key coins have the letters "PK" circled underneath the edition number on the bottom right corner of the certificate.


   

Clarifying the issue of cold storage:  Each 2-factor coin we sell has an address that is associated with an encrypted offline wallet.  The wallet files are kept on a drive stored in an insured safe deposit box, and backed up in a few other locations.  When customers redeem their 2FA coins, we transfer funds to their desired address immediately from one of our hot wallets and then schedule the transfer of BTC out of cold storage for later. 

Practically, we very rarely have to visit the bank and pull that drive, but when we do it goes into one of our permanently offline, air-gapped computers.  We use armory wallets and sign any transactions using photos of QR codes passed back and forth between hot and cold wallets via a webcam and monitor, to prevent any infected USB keys from ever contacting the computers that have authorization to spend BTC.

Private key coins, of course, are cold storage in and of themselves.  Just keep them in a safe and you're good.  The system above was implemented specifically for our 2-factor authenticated coins.

You're absolutely right.  I agree completely.  99.99% of the time these coins are redeemed by peeling off the hologram.  In 3 rare instances, before we took a very hardline on the issue, we redeemed the 2-Factor Authenticated coins for customers that were having trouble redeeming through our website for some reason.  These 3 coins which were redeemed without having the hologram destroyed were exceptions, made for the sake of customer service.

Other than those 3 instances, of which this particular coin is one, all coins that have their hologram intact but do not show as either FUNDED or REDEEMED on our website were either stolen or found by someone after having been lost in the mail.  

AGAIN, this ONLY pertains to our unique, 2-Factor Authenticated coins.  

We CANNOT and DO NOT redeem private key coins for customers because we DO NOT have any copies of the private keys.  ALL private key coins that have been redeemed will have a hologram that has clearly been destroyed.  

Hi guys,

Just wanted to confirm that this coin is authentic.  This is one of only 3-4 coins that have been redeemed without their hologram being removed.  We did that redemption due to some unusual circumstances.  If you buy it and want to fund it just PM me.

EDIT: REALLY important thing that I didn't mention.  We CANNOT redeem coins that have a private key underneath the hologram.  We're the ONLY physical coin maker that produced 2-factor authenticated coins and it was ONLY 2FA coins that we redeemed for customers without them going through the redemption forms on our website.

We're actually going to be making a total of less than 150 of these coins for 2014.  I sent you a PM regarding what's left.

It's going to be very limited, but I'm not sure exactly how many yet.  We have to wait on the sculpt to be completed before we can accurately estimate minting costs and that will determine that size of the run.  I'll add you to the list.

The platinum coins are a new design.  Bitcoin will soon have a lady mascot.

BTC or dollars. 

Just not credit cards at the moment.

The price has dropped by $30+ as the Gold market took a fall today.  Currently its $2,074.00

The Gold Market is in the process of taking a huge dump, so the price is lower now by about $35.  Just PM me for a fresh quote or email sales@titanbtc.com.

I'm glad you like it!

I was pleasantly surprised when they game back with a proof grade.   Also, objectively, the appearance grade on these coins should higher, but ANACS is not really sure how to account for the hologram. 

If you're serious about wanting a platinum coin, I have a list of interested parties.  We're only going to produce enough of them to cover that list, and I don't intend to make them available publicly. 

We have 4 ANACS graded coins here, now, ready to ship.  These are available on a first come, first served basis.   This is a cross post to https://bitcointalk.org/index.php?topic=675359.msg9389288#msg9389288 since that thread is a bit stale.

These were classified by ANACS as proof grade quality coins, which is fairly rare for our production runs.  All of them are graded at PF67.  





Here's the web link for a few higher res pictures:  https://www.titanbtc.com/product/titan-one-gold/

These particular coins were pre-sold, but never left our shop and are now for sale again.  They will ship from our location in California with a numbered certificate of authenticity (production numbers are 40,41, 45, and 46.)  As always, we cover shipping and insurance for gold coins within the U.S.    

The current price, as of this moment is $2,109.00 ($1199 spot gold + $345 spot BTC + $475 Production costs + $75 grading service costs)  That price will float based on current market prices for gold and BTC.  Customers outside the U.S. should add $50 to the price for FedEx International Express service to ensure that you have adequate tracking info and insurance.

If you're just hearing about Titan Bitcoins for the first time, these are similar to Casascius coins, only made in very limited edition.  The private key for the BTC that comes with these coins is sealed underneath the tamper-proof security hologram on the back of the coin. These Private Keys are printed on permanently offline, "air-gapped" computers and printers.  Immediately afterward, all digital traces of the private keys are securely deleted.  Each coin has a unique webpage that tracks it's value in realtime, so that you can verify funding state and authenticity by simply scanning the barcode on the back of the coin.

While we do also offer 2-factor authentication for other Titan Bitcoins (cold-storage wallets for which are kept in our insured safe deposit boxes), these particular gold coins all include a private key on the coin, underneath the hologram.

Bitcoin is always preferred for payment, but we're happy to accept USD in the form of cashier's checks and wire-transfers, as well as cash or check deposits at any Chase Bank location.   PM me for banking details if you need them.

And thanks again for all your support guys!

Hey Friends,

We have 4 ANACS graded coins here, now, ready to ship.  These are available on a first come, first served basis.  

These were classified by ANACS as proof grade quality coins, which is fairly rare for our production runs.  All of them are graded at PF67.  





Here's the web link for a few higher res pictures:  https://www.titanbtc.com/product/titan-one-gold/

These particular coins were pre-sold, but never left our shop and are now for sale again.  They will ship from our location in California with a numbered certificate of authenticity (production numbers are 40,41, 45, and 46.)  As always, we cover shipping and insurance for gold coins within the U.S.    

The current price, as of this moment is $2,109.00 ($1199 spot gold + $345 spot BTC + $475 Production costs + $75 grading service costs)  That price will float based on current market prices for gold and BTC.  Customers outside the U.S. should add $50 to the price for FedEx International Express service to ensure that you have adequate tracking info and insurance.

If you're just hearing about Titan Bitcoins for the first time, these are similar to Casascius coins, only made in very limited edition.  The private key for the BTC that comes with these coins is sealed underneath the tamper-proof security hologram on the back of the coin. These Private Keys are printed on permanently offline, "air-gapped" computers and printers.  Immediately afterward, all digital traces of the private keys are securely deleted.  Each coin has a unique webpage that tracks it's value in realtime, so that you can verify funding state and authenticity by simply scanning the barcode on the back of the coin.

While we do also offer 2-factor authentication for other Titan Bitcoins (cold-storage wallets for which are kept in our insured safe deposit boxes), these particular gold coins all include a private key on the coin, underneath the hologram.

Bitcoin is always preferred for payment, but we're happy to accept USD in the form of cashier's checks and wire-transfers, as well as cash or check deposits at any Chase Bank location.   PM me for banking details if you need them.

And thanks again for all your support guys!

A total of 7 coins were sent in for grading.  3 of them were selected as "the best" out of a dozen that we picked at random.   4 of them are examples of what I subjectively identified as different levels of quality from the total batch of 100 (I did that so we can give customers a more realistic estimate of what these coins will grade at).

It bears repeating that we don't really want to be in the grading business.  I'm most interested in our customers making money, so I'd prefer to sell coins that customers can add value to by doing the grading themselves.

We don't have the graded coins back yet.  The $50 discount is for ungraded coins.

I will definitely post here when we've got the coins back from ANACS. 

Not sure how to respond to that...

...we don't endorse "Lord of the Rings" references.  I'm sorry.