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121  Economy / Service Discussion / Re: Official btcQuick Support Thread (Active Customer Support) on: September 23, 2013, 09:31:56 PM
Any idea when you will reload?

Bitcoins are back in stock!
122  Economy / Service Discussion / Re: Official btcQuick Support Thread (Active Customer Support) on: September 23, 2013, 07:14:34 AM
With the amount of demand you're getting you should really start buying in 100BTC quantities instead of 50. I'm just a naive customer though so you may have your reasons.

This number is just our buffer amount on hand and does not reflect our balances on our exchange accounts.
123  Economy / Securities / Re: [Bit Funder] [btcquick] [Rising profits] on: September 20, 2013, 10:50:23 PM
The Dividend for this period will be 147 BTC. The reason for the decrease is we had some chargebacks that we were unable to win. We are still maintaining a very low chargeback ratio of 0.175%.

Can you explain the circumstances that caused this? Why was your stored info insufficient to reverse the chargeback?

+1

I will not be disclosing why. That is like giving away all the questions for a test. Just know that we are working very hard to collect sufficient data to prevent fraud. There is no guide on how to prevent fraud related to bitcoin and we are learning as we go.
124  Economy / Service Discussion / Re: Official btcQuick Support Thread (Active Customer Support) on: September 20, 2013, 02:19:15 PM
Hey Ascension,

Have had a few successful orders now all within a dollar or so of the bronze membership limit, I linked my TrustCloud membership yesterday and it didn't upgrade me to bronze+ membership, filed a support ticket but have not heard anything? Really need to get around 2-3btc ASAP and these 24hr limits are killing me (as is the lack of stock), could you please have a look?

PS: I also attempted to sign up to miicard but they're having tech issues with verifying my bank account details etc, in support ticket line here aswell..  Sad

Your trustcloud score has to be above 650 in order for the Bronze+ to be activated. Send me a PM with your email address that is on your account so I can take a look.
125  Economy / Service Announcements / Re: Inputs.io | Instant Payments, Offchain API, Secure Wallet, 82000 BTC transferred on: September 18, 2013, 06:52:46 AM
Ahhhh.. One step late on the voucher

It was only worth 0.01 BTC Cheesy
126  Economy / Securities / Re: [Bit Funder] [btcquick] [Rising profits] on: September 18, 2013, 04:19:48 AM

We are currently using a different pricing model that is very close the the bitstamp pricing and we seem to be getting a good response from our customers.
this!

what about the 7.5% fee then? will it be reduce as well?

We are currently going to keep the base 7.5% fee but now its really easy to get to Silver level (via miiCard upgrade) which takes the fee down to 6.5%.
127  Economy / Securities / Re: [Bit Funder] [btcquick] [Rising profits] on: September 18, 2013, 01:30:09 AM
Just waiting for the blockchain to confirm the deposit and the Div will be posted
128  Economy / Securities / Re: [Bit Funder] [btcquick] [Rising profits] on: September 18, 2013, 01:21:39 AM
btcQuick - News Update 09-17-2013

Another exciting month for bitcoin and for btcQuick.
Sales for 09-01-2013 to 09-15-2013 were $ 251,062.96
We had a total of 1459 orders during this period.
We added 235 Bronze, 37 Bronze+ and 12 Silver level customers. This brings our total number of verified members to 2,544. If we take the revenue divided by the number of verified users we get an average of $ 197.37 per customer per month.

We are currently using a different pricing model that is very close the the bitstamp pricing and we seem to be getting a good response from our customers.

We have also launched instant verification methods which allow new members to get verified without having to wait manual review. Instant verification can be done two ways. The first is by completing verification questions. The second method is by linking a verified miiCard account. Both of these verification methods are free. Currently the site does not promote these as the main way to get verified but we are working on a new membership page that will incorporate these new features.

We are currently growing at a good pace and are trying to scale our growth with our service. We are looking to hire a full time developer around the first of the year along with a dedicated customer service rep.

I finally received a response from ZipMark and at this time they are not going to allow any bitcoin merchants to use their service as a method of payment to purchase bitcoins. We are still working with them to integrate payments for customers that decide to sell btcQuick bitcoins.

The Dividend for this period will be 147 BTC. The reason for the decrease is we had some chargebacks that we were unable to win. We are still maintaining a very low chargeback ratio of 0.175%. We also had to pay setup fees to use the Knowledge Based Authentication Questions. We are moving away from the manual verifications and pushing to have everyone use the automated methods as this will reduce our risk and align us for regulatory compliance.

New Features Launched:
  • Send directly to your bit coin address!
  • Instant membership verification
  • Knowledge Based Authentication
  • miiCard Integration

Future Features/Goals:
  • Affiliate Program
  • Buy/Sell BTC with Bank Account via Zipmark
  • Miner Bitcoin Address that auto converts to USD.
  • Merchant Services/API
  • Re-designed Site for better user experience
129  Economy / Service Discussion / Re: btcQuick.com Feedback Thread on: September 17, 2013, 04:42:25 PM
Just wanted to provide general feedback and ask a question. Overall, I've had good service so far with BTCQ. Usually get a funded key within 1-3 hours. For pinches, I would recommend them.

My question is regarding the membership level. You can use external websites to increase the 'trust' level to raise membership purchase. Why can't you just buy an upgraded membership (or did I miss that option), considering you have my personal details (govt issued ID card, utilities bills, access to my Google Wallet) etc.?

There are times I would like to quickly get maybe 3-6 btc, but no easy way to do it.

Simply being able to buy a higher level membership does not allow us to mitigate fraud. We have several options to increase your membership level. These options allow us to ensure that you are who you say you are. Being that we allow people to use credit cards to buy bitcoins we have to reduce fraud as much as possible.

Here are the current options available to become a member/upgrade membership
  • Knowledge Based Authentication Questions
  • miiCard
  • trustcloud

130  Economy / Securities / Re: [Bit Funder] [btcquick] [Rising profits] on: September 17, 2013, 01:58:16 PM
News release and dividend payment will be completed later this evening around 7:00pm MST.
131  Economy / Service Discussion / Re: Official btcQuick Support Thread (Active Customer Support) on: September 15, 2013, 03:16:34 PM
Order 15209, still pending, money paid through Google wallet, taken from credit card, I need this fulfilled please, time sensitive this morning.

We are still awaiting payment confirmation from google checkout. You may consider giving Google Wallet (1-855-492-5538) a call or calling your bank to ensure they did not block the transaction.
132  Economy / Service Discussion / Re: btcQuick.com Feedback Thread on: September 13, 2013, 03:32:27 AM
I created an account on Friday - 09/06/2013

I was verified as a Bronze that evening and received the email notice.  However, upon logging into the website, I found I was still not listed as being verified.

I emailed the person who verified me (Mike) and noted this problem.

I submitted a ticket about the problem.

On Monday - 09/09/2013

I added another message to the ticket since nobody responded.

On Tuesday - 09/10/2013

(24 hours since now) 
I wrote Ascension here on the forum asking him to look into the problem and provided my order number.

It's Wednesday - 09/11/2013

No response to any of my communications. 







Sir, I am unsure what your issue is. You account is verified and activated.
133  Economy / Service Discussion / Re: Official btcQuick Support Thread (Active Customer Support) on: September 13, 2013, 12:20:46 AM
11 hours and counting.. with the value of BTC now vs when I ordered, I figured you guys have made $2.43USD with my pending coinage.

Well played.  Tongue

IF you view your order details you will see that your order is funded and has been for a while. The order is currently waiting for you to confirm via SMS. You will need to do so before the link is displayed.
134  Economy / Service Discussion / Re: Official btcQuick Support Thread (Active Customer Support) on: September 11, 2013, 02:42:12 PM
Order #14603 - my order is now showing "Complete", as it usually does when the private key is available and funded. However, it still says "Private key not yet funded" and the funds are not available. Just checking on the status, as I have not previously gone "Complete" without the transaction actually being completed.

Edit: resolved immediately, thanks again btcquick.

Your order is funded. Typically if you get the email saying the private key is funded it means that our system has been triggered to fund the private key and all you have to do is wait for it to arrive. We are working on making this faster and should be in a week or so.
135  Economy / Currency exchange / Re: *** btcQuick - Buy Bitcoins w/ Credit or Debit Card (Bank Acc Coming Soon)*** on: September 10, 2013, 07:31:20 PM
Are you having problems to fund the keys? My order #14419 is pending and just want to know how much time can take. Thanks.

Appears to be funded.
136  Economy / Securities / Re: [Bit Funder] [btcquick] [Rising profits] on: September 09, 2013, 08:08:40 PM
It's hard to make money when you don't have any BTC!  Tongue

Its hard to sell btc when you have to deal with the traditional banking system Tongue
137  Economy / Securities / Re: [Bit Funder] [btcquick] [Rising profits] on: September 09, 2013, 06:55:33 PM
^ It looks like Coinbase changed their instant purchase limit to 10BTC per week. I'm only speculating, but they probably had one too many dishonored ACH payments and decided that they didn't want to staff a collections department.

It's definitely good news for BTCQuick, as "50 coin instant purchases" is a powerful USP with which to compete.

Yes it is very good news. Still trying to tie up a few ends before I do a news release Cheesy
138  Economy / Service Discussion / Re: Official btcQuick Support Thread (Active Customer Support) on: September 09, 2013, 01:31:46 PM
Dear btcQuick,

I'm stuck in the "Awaiting SMS Confirmation" for Order #14330, I have verified a new phone number which is 2818169129, still have not received the confirmation.


Thank you very much

the sms code has been resent.
139  Economy / Service Discussion / Re: Official btcQuick Support Thread (Active Customer Support) on: September 09, 2013, 04:14:38 AM
I can initiate a refund if you send the bitcoins back. Then you can place a new order at the existing rate.
140  Economy / Service Discussion / Re: Official btcQuick Support Thread (Active Customer Support) on: September 06, 2013, 08:16:04 PM
Hi

I have successfully placed an order on btcquick and I'm at the "Bronze+" level of membership. I was casually looking around the site earlier trying to find ways to increase my membership level and clicked on an ID verification button which says "Proceed to verification questions". On this screen there are 4 questions, none of which have answers which even remotely relate to me. It references email addresses, phone numbers and educational institutions that I have no involvement with whatsoever. Should I be worried?

This feature is being worked on...

You can reach silver level by linking your miiCard.com profile to your btcQuick account.
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