Cloudbet have finally sent me a message:
Hi Tony
Thanks for your messages.
BetVIP have sent us a message again confirming that you are not owed any funds due to uncleared bonus. They say the only funds you had in your account were bonus funds.
It seems that is all we are going to get from them. Perhaps we could offer you a 100% match bonus of up to 2 BTC with 30x rollover to help bridge the gap?
A nice offer from them but the crux of the matter is that I DID NOT RECEIVE ANY MULTIPLE BONUSES as BetVIP say I did and all I need is my betting history with deposits and withdrawals showing so that I can prove it.
If they are so sure that they owe me nothing why do they not furnish either myself or Cloudbet with them?
Since seeing this on their site over two weeks ago (still there now) I have sent SEVEN requests for my betting history.
I have still not received them!
Why will Cloudbet not insist they are sent to them or me to end this matter once and for all?
Is that asking too much?....I don't think so.
You'd think they would jump at the chance to prove they are correct and owe me nothing.....why will they not send them?
As they refuse to answer my emails I have to keep on at Cloudbet to do it for me. After all, it's them that have taken on their customer base which includes me.....I am also a Cloudbet customer of long standing.
Finally, does anybody think I would be making such a huge issue of this if I wasn't absolutely certain they are wrong?
Come on Cloudbet.....get my betting history from them, they refuse to send it to me.