Hi Sportsbet officials, I placed my first bet already and according to your Welcome Bonus, I made a bet of 2 mbtc, so when will I receive my free bet of 6 mbtc? I tried to contact your support through live chat through my phone but was not able to reach it out, didn't get the problem I faced. There was nothing like a chat pop up, why didn't I see any? Hello, this is the first time ive heard of a mobile device not being having the live chat icon accessible.. can you please inbox me your user name and I can look into it for you.. also when did you place your first bet/welcome offer? regards, Steve.
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sportsbet.io denied me access to my account without any explanation. Technical support doesn't answer me! I can’t bet for a week.
Hello zakhar94, Chances are there was an explanation but let me know your sportsbet.io user name and I can check it out for you.. thanks, steve. edit: don't worry, I have found your account. Ill be back to you soon. I’ll tell you in more detail. My colleague saw sporsbet.io on this site, registered, started betting, told me, I registered too, of course we talk, discuss bets. About a week ago I was banned, they asked for documents. I sent them. Then for some reason they asked them more Once through the site, I sent the documents through the site. There is still no answer. And the other day I found out that my friend was also blocked an account and she is accused of having several accounts, nonsense. Hi Zakhar94, As I pretty much suspected, there is certainly two sides to the story I'm not here to supply information about the case via this bitcoin talk platform and we will respectfully keep the details of this matter between you and us. I'll leave it in the hands of the department that (not surprisingly) actually has been in contact with you. there will be no further engagement from me regarding this matter on here. regards, Steve.
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sportsbet.io denied me access to my account without any explanation. Technical support doesn't answer me! I can’t bet for a week.
Hello zakhar94, Chances are there was an explanation but let me know your sportsbet.io user name and I can check it out for you.. thanks, steve. edit: don't worry, I have found your account. Ill be back to you soon.
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We have a Multi bet promotion that I am pretty happy about.. and its super easy! :oPlace a 3 (or more) Leg Multi bet on any Champions League matches for this evening and if you miss out by 1 leg, you will get a m₿1.00 Free Bet tomorrow! Couple Ts and Cs apply, and we need you to 'opt-in' to be eligible too... Check out details on our sportsbet.io promo page right now >> https://sportsbet.io/promotions/champions-league-free-betEnticing offer for CL betting but I guess the details link you provided is not working (at least for me..says me "Not found"). Wonder what's going on. Hi, whats your sportsbet.io username? you can PM me if you wish.. Steve.
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Hi Guys, Its Champions League time again and a lot of the big teams are in action tonight! We have a Multi bet promotion that I am pretty happy about.. and its super easy! Place a 3 (or more) Leg Multi bet on any Champions League matches for this evening and if you miss out by 1 leg, you will get a m₿1.00 Free Bet tomorrow! Couple Ts and Cs apply, and we need you to 'opt-in' to be eligible too... Check out details on our sportsbet.io promo page right now >> https://sportsbet.io/promotions/champions-league-free-betWith 8 huge matches tonight with some of the world's best on offer, this could be a night to look forward too! All the best guys, Steve, sportsbet.io
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I was placing bets on volleyball and then on tennis with 4 mbtc. It wasn't getting placed and all the time it showed that it has failed to place the bet. Then suddenly I saw my account balance has become 0 and there is no active bet in progress. The balance just disappeared and I had no active bets on my account.
So I contacted support and after 5-10 minutes of contacting support which also joined up late, then I saw that now there is an active bet on one tennis match. The bet got placed actually after contacting support. That bet got placed around 10 minutes after what I actually wanted to do. and so eventually i lost that bet.
This is not even my fault, it was caused by a serious time lag between my clicking and actually placement of the bet. And while placing it showed the bet has failed and did not get placed. At the same time it also started to show that the site is now under maintenance. I feel cheated because of the glitch and now I have lost my money. Feeling cheated at this time.
I want my money to be reimbursed. Please properly look into this issue and read this email carefully because you won't get my issue without properly reading this email. Please take necessary actions and get my balance back.
Hoping for some resolution.
username : murakh
I really feel scammed now.
EDIT : The support also says this now : "I see you've attempted the bet placement for 8 times, however it wasn't placed in the end, seems that the funds didn't return either." and "Right, I see completed return attempt after which the funds were taken again but not returned. I'll add these details to the report and the sports book department will investigate it."
Let us see if you guys even investigate something and if some solution comes out.
Hi Murakh, I have had a look into this and most things seem fine.Live betting on Low-level ITF tennis, volleyball, and beach volleyball usually brings up more rejections then you would usually get on a top tier event. All the money was returned and the account balance is accurate. I see you got the Free Frenzy bet yesterday, it went through ok? regards, Steve, Sportsbet.io
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Hi Guys! Its that time of the month again where we drag out Free Bet Frenzy! It has been launched now and eligible bets start from 00:00 Saturday GMT and the qualifying window closes 00:00 Sunday GMT. You will be awarded a free bet on Sunday, payable before 12 GMT Sunday. This is proving one of our biggest monthly promotions, so get amongst the action! https://sportsbet.io/promotions/free-bet-frenzyWe are having a huge push with our Fantasy League promotions this weekend. We are offering 3 Guaranteed prize pools for the nominated EPL leagues! Check out the sportsbet.io promo page for more details! https://sportsbet.io/promotions/fantastic-fantasy-weekend Then with the Monday night EPL action, we have Manchester United vs Arsenal! what a cracking match that will be. We have a promotion for that as well! enter our Fantasy League promotion for a chance to win real cash and we will give you a Free bet on Tuesday just for entering! You can not really lose with this one! https://sportsbet.io/promotions/fantasy-league-free-betKeep a eye out next week as we ramp up some promotions on US Sports! The NBA is not far away and we have heard the screaming 'GIVE US NFL Promos!!' This is what you will get! If you like US Sports and if you like winning real CASH with NO wagering requirements.. you need to be around next weekend! All the best guys and happy punting! Hoping to see some decent payouts this weekend! regards, Steve, sportsbet.io
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I just want to ask some question, did you recently add LTC as another deposit option or its already added a long time ago? I haven't tried to deposit yet as I usually deposit btc, I just found out now actually when I explore the deposit option.
Hi, Yeah we added it a while back. Its been pretty well received by the users who have given us feedback on it. regards, Steve. sportsbet.io
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Hi Guys:
URGENT:
please check the sportsbet special.. it is only TONIGHT'S match..
"27 September 2019 Bundesliga & LaLiga - Friday's Matches"
thanks guys!
Ill be back with a weekend update soon!
Steve.
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Are you guys planning on adding Athletics World Championship to your offer any days? There are athletics among your sports but the section is empty, at least now. Appreciate the answer from Steve himself Hi, I'll chase up the trading team and see if it's in the planning. On that matter.. what are peoples thoughts about the 2020 Summer Olympics next year? Is it something you guys want to bet on? If we can get enough interest early, we can put pressure our bet provider to offer a better selection than we had for 2016 Brazil. thanks, Steve. sportsbet.io Hi guys, The Trading guys have pushed live 40+ markets for the upcoming World Champs for Athletics. See if you can find a good deal here: https://sportsbet.io/sports/athletics/outrightsthanks for the feedback! regards, Steve, Sportsbet.io
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Are you guys planning on adding Athletics World Championship to your offer any days? There are athletics among your sports but the section is empty, at least now. Appreciate the answer from Steve himself Hi, I'll chase up the trading team and see if it's in the planning. On that matter.. what are peoples thoughts about the 2020 Summer Olympics next year? Is it something you guys want to bet on? If we can get enough interest early, we can put pressure our bet provider to offer a better selection than we had for 2016 Brazil. thanks, Steve. sportsbet.io
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3 @ 0.09 9 @ 0.03 - My bad
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Hi Steve
I Dm'ed you something, can you please check and respond? Thanks
thanks, Dev guys are looking into it. will be back in touch soon! Steve.
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I think next year sportsbet have to find a new team for cooperation. They don't have to. The boys just had a bad day and there are more games to come for them so why be discouraged with one match? This happens for most teams, there are times that you really can see something unexpected. But that's it and it's already done so move on to the next match. Hey Guys, It wasn't the best time to face Man City after they had just lost to Norwich, but no one expected 8-0!! That's sport, its a shame for them & I've been on the wrong side of some hammerings in my sport and you just have to take it on the chin. We're committed to the long term everywhere so we have their backs still! regards, Steve.
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^^ Okay that makes sense. Then I dont keep having betslips voided when just one of my picks on a parlay wins but only getting the odds paid out for those which win. I must of had 4 other betslips just like these last week. ps: I still did not receive a response yet from the sportsbet representative steve who contacted me so to get my information for sending the shirt prize for the giveaway of the watford premier game yet. Sent two pm to them already in the past week and to just reply to me with a "okay it is being taken care of or the right person will get back to you from sportsbet.io soon!" would be expected but nothing yet since I posted here on the thread last weekend. I noticed their trust profile page says "email has been changed recently" before responding to them in a pm. Should I be concerned about who has my information when they asked for my ph# and mailing address? Hi Rdbase, since the PM, you have referred contact to telegram and i have followed up this morning. Also guys, please calm down a bit on the phone number thing.. ive got a few pm's about this.. just remember when sending from overseas, generally, postal agents prefer to have a contact number for when it arrives in the given country.. this helps with the delivery success. Hope you guys had a good weekend on the punt, we copped a few hits yesterday.. regards, Steve.
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@sportsbet there is small mistake currently on Watford Special promo, it says H- Handicap Watford +0.5 but it should be +2.5 (it is fixed now)
@leea-1334 and Flagship11 On Tuesday there was a promo of combined handicap for Chelsea & Barcelona games. I believe it was -1.5, if thats what leea-1334 is asking. Both teams COMBINED have to win by two or more goals. For example, Chelsea beats Valencia 4:1 and Barcelona losses to Dortmund 0:1 (combined result would be 4:2...two goal difference and you win). Above results only for illustration, Chelsea lost and Barca drew in Germany. Thanks for reporting Morvilz! Should be sorted right now. Enjoy Sportsbet.io! Regards, Lenny
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