Hi guys!

Thanks for that.. It was a hectic weekend sure for our IT lads, but we think its on the mend now. Let us know on live chat if any of you are having any problems still. 

The Tennis was a bit disappointing in Australia. Personally, I had a Osaka/Nadal outright double I picked up pre-tournament which was > 100/1 so It was a bit sad! 
Can't take anything away from Djokovic though, just too good on the day.
The match only had him hit 8-Aces, but I paid out 15 Free Spin on our OzAces promo day anyway. Sort of a 'if it went to 5 sets, he probably would have hit 15 aces!'  There we go, a bit of a bonus for a Monday.

Final testing of our Horse Racing product is in full swing. We want all our current offered currencies to work here, so we are still working on the last 2. Once that is ready to go, we will launch! Including live vision! 

Unusual week for Football/Soccer fans (where ever you live or what ever you call it) With English Premiership League TUESDAY & WEDNESDAY night! then these teams back up again on the Weekend.. pretty decent effort really lads.

Good on Alonso for the Daytona 24 hour win, seem like anything other than F1 he touches turns to gold these days! Looking forward to him getting in an Indy car TBH for a full season! that would be super!
We don't take bet on IndySeries at the moment. I remember when I first started a long time ago liking the sport, I was a Rick Mears supporter, followed by Paul Tracy after that  Pity we didn't have the live streaming available then like we can get these days!

Ill be back later in the week with some updates on Promos/Superbowl & Horses!

regards,
Steve,
Sportsbet.io

Hi Elebor77,

Just so you know, I read your opinion, but Im no longer going to be responding about this matter again.
Hope to see you back on site soon. So many good things coming up this year.. More than just speed and Horse Racing.

thanks,

Steve.
Sportsbet.io

Hi SyGambler, Same here!

We will be offering both Tote prices and Starting Price ( fixed price betting )

The Tote betting odds will be based on the jurisdiction that tote is based in. So it will be hard to guarantee 'Best Price Always', but if that Tote has the best price, thats what we will be paying out!!
Its also transparent that way too. If we mix and match, or pick and choose what tote we pick, it will always end in tears for both sportsbet and customers.
So, Hong Kong Tote is HK prices, Melbourne, AU is Melbourne AU official tote prices.

I Love my dogs so can't wait to get a few hard earned coins on some of those little dahsers!

Steve.

ANNOUNCEMENT #2 for the week!!  ANNOUNCEMENT #2 for the week!!
 

HORSE

RACING

IS

COMING!!


Next week, after internal testing.. HORSE Racing, Harness Racing AND GREYHOUND racing will be on site with Live Streaming of the races.

So so cool.

regards,

Steve & Sportsbet.io

Hi elabor77,

Sorry to read Elabor77, we want you to stick around.
As I understand you are still able to get price boosts.
Also keep in mind everyone is able to boost every sport once per day. That's like 20 + price boosts a day which is unheard of I think?

Anyhow, happy to have you back at any time. Plenty of promos coming up in Feb!

thanks,

Steve

Hi All,

Yep, thanks for the feedback. Unfort the switch from old to new DID have a few hiccups and caused a short downtime of about 10 or so minutes at about 1600 GMT yesterday.. This was then followed up with some site lag. Sincere apologies for that experience.

Most of the reports we had on Live Chat were from Mobile users. This was very concerning for us cause the last thing we want to break is our mobile experience. We are hoping today onwards it should be back up and running smoothly and twice as fast as before. Ill try to monitor it as best as possible.

In regards to price boosts and different odds as has been mentioned, the update should not have affected any of that stuff, so for any concerns there, please email us at cs@sportsbet.io or hit us up on live chat 24/7, and we will inform you there.

2nd big  Announcement of the week is due later today, but a couple of things to cover first.. Djokovic is about to hit the court, so you can still get on for our OZ Aces free spins promotion, and this Sunday we won't be running the NFL Touchdowns promotion. We will give it a week off and come back next week with a decent spins promo for the SUPERBOWL.

Ill be back a bit later.. apologies for the hiccup and thanks for being patient!

regards,

Steve.
Sportsbet,io

  WOW  

ANNOUNCEMENT 1!!

We have listened to your feedback, both via forums and live chat about our site SPEED. WE HAVE JUST RELAUNCHED! Check out the SITE SPEED now....  

Months and months of hard work and financial investment have gone into this project and the results are in!

Mobile, Desktop, Tablet..  Log in from where you are able to and enjoy the SPEED...  

We have ALL the same options, features, sports and markets as previously. We have literally re-built a majority of the back end and Im pretty sure we will be fastest on the market..


If this isn't huge enough.. wait for ANNOUNCEMENT 2 tomorrow.. my personal favorite!

PROMOS:
  - Free bet Frenzy this Saturday.. Free bets on Sunday for everyone's first bet of 1.5 mbtc or more this Saturday. More info to follow.

thanks guys, and I can tell ya, announcement 2 tomorrow is a GAME CHANGER if you like to bet on sports.

Out for now!
Steve + Team @ sportsbet.io !

Hello dis93,

That is unusual behavior from a first time spin and win.. we don't just ban anybody. We are happy customers win!
Im going to need a bit more genuine information please.
PM us is fine. thanks!

Steve.
Sportsbet.io

Hi from Sportsbet!

I have sent you a PM. we can have a further discussion about your live chat experience via that method.
thanks!
Steve.

Hi 986S, 

Have you asked the question via our 24/7 live chat? If not, please contact us. email is fine too.. cs@sportsbet.io

Thanks and hear from you soon,

Steve

Hi SyGambler,

You will get the total free spins of both matches. One bet on either match this tournament will get you 10 minimum spins.
At this stage, the spins are combined, but we will pay out each match if both players progress to the finals and end up playing on alternate days.

All the best, its getting to the pointy end of the tournament now!

Steve

Hi SyGambler, This is the info I got back from our Devs :  transaction notification service is up now.

Short sharp and shiny, but I hope its working for you now. Thanks and have a good day.

Steve.

Hi guys,

We have a big weekend of sport ahead! Today we paid out 14 Free Spins for the OZ Aces promo. Djokovic is really carrying the burden here. Serena only hit 2 against Bouchard. Check on site to bet on the next matches which are due Saturday. It was good to see Sharapova get up over Wozniacki this morning. I don't mind Woz, but she has a shocking finals record and we really need Serena to be challenged at least once this Grand Slam year.
NFL bet Sunday Spin Monday is launched on site.. check it out!    Ive gone against the Kansas City Chiefs this week and picked the Patriots. I read somewhere that the Patriots are a good cold weather team! Im not sure if that is true, but it was enough to sway me to take the 2.30 odds.  

We have a decent network promotion in our Sportsbook Casino we want you to check out.. have a look at this!

Just play Raging Rex, Star Joker or Battle Royal on Sportsbet.io between January 18 and January 20, and climb the leaderboard!
Top 20 players will get prizes, top prize €500!
https://sportsbet.io/promotions/playngo-raging-weekend-rewards

Play your favorite games on Sportsbet.io this January and win an amazing cash prize from the mɃ 2,212 prize pool! :heart_eyes:
Just play your favorite casino games on Sportsbet.io between January 18 and January 27, and climb the leaderboard!
There are two leaderboards, so players of all stakes have a chance to win!
Top prize is 0,5BTC!   https://sportsbet.io/promotions/january-cash-leaderboard

We have a new Casino Promotions fella and he loves his leaderboards! will be something to watch here moving forward!  

Have a good weekend all!

Steve

Hi SyGambler, thanks for the contact. Lemme check with the tech guys for you. Back soon.

Steve.

Hi guys,

Just an update on the Australian Open Aces promotion.. Last time Djokovic and S.Williams played they had a total of 8 Aces between them    A lower than expected amount for sure. We guarantee to pay out a minimum of Ten free spins the following day regardless of the result, but we were certainly surprised!

Today, Serena takes on Miss E.Bouchard. If any of you follow Bouchard on Instagram she certainly had a pretty busy and fitness based pre-season and that may help her out today. I can't say she will win, but we have her at 6.00 currently and if she ever is to beat Serena, it could be today in the Australian Heat.

The match of the round, possibly tournament is being slightly neglected IMO .. Two former World #1's and regulars on the cover of a lot of magazines meet up tomorrow Australian time. Maria Sharapova vs Caroline Wozniacki are meeting way too early in the grand slam for anyone's liking, and we have Maria as an outside favourite actually may be worth a look! 

The NFL is near the end of the season, but our bet Sunday Free Spin Monday promotion continues on this week. Check out our promo page from Friday for more details!   

I've seen the promotional play for February and even though its a short month, it is jammed pack with free spins, free bets and a couple of new surprises so keep a look out! 

Its getting towards the end of the week so good luck on the punt this weekend and as always, we have our 24/7 Live Chat support ( in many languages) to assist anyone out if they have any problems at all.

thanks,

Steve.

Hi All!!

13 Touchdowns on Sunday the 13th?  Well, we couldn't leave Monday unlucky, so we paid all qualifying users 14 free spins on African Sunset for the NFL bet Sunday Spin Monday Promo. Even though we are at the end of the season, we are going to see this promo through until and including the Superbowl!

This week's LA Lakers/Bulls match with be the Shots for Slots promo match, and if I have to pay out 30 spins like last Wednesday, im surely going to cop a flogging from the boss!! I feel the "Defence -- Defence ' chant coming on.

For those who have not seen our promo page yet, we are running a Tennis Special for the Australian Open. Every time Novak Djokovic and Serena Williams serve a Ace, you get a free spin!  With both matches scheduled for Tuesday, im staring down the barrel of the biggest amount of free spins I have paid out.. far exceeding any World Cup promo I ran the other month.

Unfortunately and due to popular demand, we are not going anywhere.. we are in fact going to have an even bigger and more improved site for 2019 and I wish I could say some more but im a week early.
We have 2 very special product launches due for next week and we think these will be game changers!

for any more info, or any request/communication required super quickly, hit up our 24/7 live chat service and they'll do what they can to sort you out. Happy Monday all.. and roll on next week!

regards,

Steve.

Hi,

This matter is being dealt with between the appropriate department and the customer concerned. We won't be making any further comments here in a public forum. thanks guys. Steve.

Hi Guys,

Site back up and running, happy punting!

steve.

Hey Guys,

Site is down at the moment, our techs are looking into it urgently. Everything is safe.

thanks,

Steve.

Hi Guys,

I have some excellent promotional news for you all..

Have you been following our NBA Slots for Shots campaign? well, if you have.. 30x 3-points were score last night in the Celtics/Heat game.. that the record for us this season with 30 spins being paid out right now!
Me =     Boss = 
Anyhow, keep an eye out next week as we will run this promo again on Tuesday evening

The season-long NFL Spins for Touchdown promotion is still running.. even through the final series. This Sunday afternoon sees the Patriots/Chargers and Saints/Eagles fight it out and for every touchdown scored in these 2 games, you will get 1 free spin on African Sunset Monday morning. This has been my favorite promotion this season. I wasn't big on the NFL until this year and I have certainly learned a lot! Looking forward to the Superbowl later this month already. 

For the Soccer fans, we have a price boost available on every AFC Asian cup match for the duration of the tournament! It lasts until early February so if you have missed out, there is still time!

By the way, is there ANY Cricket fans here? Cricket is certainly growing around the world and in Australia at the moment is the KFC Big Bash. A limited overs format of the sport for those who don't know much about it can sit and watch for 3 hours and the game is finished! We are running a promotion on every Women's and Men's match being played this season! You have until mid-Feb to check that one out too!
^^ The men need to watch themselves as the Women's standard of Cricket is vastly improving! lift your game lads!

Tennis- The first Grand Slam of the year kicks off in Australia on Monday with all the big names in action! Some super interesting first round matches will no doubt cause some major upsets me thinks.
We are launching a massive free spin campaign over the weekend, so check out our promo pages for more info in the next day or so!!

Keep an eye on our Promo pages at all times.. we regularly update and try to mix it up as much as possible!

Have a good one and Ill be back soon!

Steve.