Hi please send a email to cs@sportsbet.io and put attn: Trading Team and they guys will get it and have a look for you.

Thanks for the request, its always good to hear what you guys want!
One thing we are a bit light on is Formula 1 markets, so thats something I want to expand on for the upcoming season.

regards,
Steve,
Sportsbet.io

Hey Guys, yep sorry for not replying instantly. Ive been travelling and can't ( won't ) be able to check back in here every half hour sorry. Anything urgent please email us at cs@sportsbet.io or hit up our live chat 2/47, 365.
As with all sportsbooks, different markets/leagues & tournaments all have different wieghtings, so Ill get back to him on a PM with info. Thanks all.

Steve.

Hi, Ill check back in with the trading guys when i get back to the office to see if anything is happening at their end and ill let you know.
Steve.

Hi Sy,

Yes its something we have been working on with our dev guys and our betting department. We are not far away from this and yes, a few other customers are asking on live chat aswell. Will give a update here when its ready.

Thanks,
Steve.

Hey All!

How are you?

I apologize for not replying straight away to a lot of the above stuff listed. Ive just had a heap of travel issues on my way to a conference I wanted to attend. However, Im here now, only a day late and Ill go back over and respond to all the above in a short period of time.

Just one thing I need to bring to your attention and its pretty important: We have been advised of another webpage that pretty much is a direct rip off of sportsbet.io.

It is - https://www.biplay.io  you will see what I mean when you search it. BUT please please don't get involved with them.. We have NO idea whats happening or WHO is behind it. \

I mean, they are offering 5 BTC limits on very low level/ low tier sports to get you in and to me that is just a bit of a strange one straight up.

Let me get my bearings and Ill get back to you about the questions raised over the last 3 days.

Thanks and regards,

Steve,
sportsbet.io

WOW! Hi Guys! I have just travelled a fair way and opened up my PC to find this.. Thanks for bringing this to our attention.

I 100% guarantee you this is NOT us. Not Sportsbet.io, not even a sister site, not even a back up idea.

Um, its maybe sort of flattering, but i can 100% hand on my heart say we knew nothing about this or where the origins are from.

Be wary, as the are offering big max bet stakes on low-level sports on their front page.

I know for a fact Cloudbet and Nitrogen watch what we do, and of course, we monitor our opposition as well, but our opposition and us don't do 100% direct rip-offs.
Good competition is healthy for everyone, mainly the consumers.

Ill get back to you when we know more.
Once again, thanks for bringing this out into the open.

thanks and regards,

Steve,
sportsbet.io

Hi guys!

We have a huge weekend ahead with a lot of different promotions! 

Each last Saturday (GMT time) of the month is Free Bet Frenzy! place ANY bet of mɃ1.50 ( During Sat GMT) and receive a free bet of mɃ 1.50 on Sunday! easy as that!! ( equivalent value depending on your accepted currency)   

Our Sportsbet Casino manager is getting into the swing of things aswell as he keeps pumping out the Leaderboard Promotions..
Check out our monthly Sportsbet.io Casino offer:

Come and have fun on Sportsbet.io this February and win an amazing cash prize from the mɃ 3000 prize pool! 
Just play your favourite casino games on Sportsbet.io between February 21 and February 28, and climb the leaderboard!"

A Huge English Premier League match this Sunday between Liverpool and Man United. This will be our BetSunday-FreeSpinMon promo!
Make a prelive bet on Manchester United v Liverpool and you'll get 15 free spins on Monday. ⚽⚽

As all eyes maybe on the top of the EPL table, the battle to stay away from the relegation zone continues at the bottom of the table. A surprisingly big match this weekend is between Cardiff & Watford. We have had a good look at this game and it will be our focus for the best odds available for the day. ⚽⚽



  Lets not forget the Japanese!  The Japanese Premier League ( J-League ) Kicked off today, and we are offering 2 price boosts each day on the J-League. This will run for the whole first round. 

Visit https://sportsbet.io/promotions for more details, or just hit up our 24/7 live chat service and they will be able to help you out.

Have a good one!

Steve,
Sportsbet.io

Hi, we have a free spin promo every Sunday, and usually every Tuesday ( Mainly NBA ) due to the ALL-Star game on Sunday the NBA fixtures had a day off on Tuesday so we gave it a miss. Champions League week will always be spins on the Wednesday night, and we will keep an eye out for big e-sports finals where we usually try to push some free spin promotions on.

Check out our promo pages on a regular basis for other deals we have up and running.

thanks!

Steve,
sportsbet.io

Hi Darkstar,

yeah ok, no problems.. could have been a possible column error by us like you said. We were surprised Juventus got beat actually, but lets see what happens on the return leg!

Steve,
sportsbet.io

Hi,

Well, last nights 0-0 draw in both Champions League matches was certainly a surprise. Probably biggest loser last night would have to be Barcelona who was raging favourites to take the chocolates.



Today, we are backing & boosting Juventus to win. Price boost Juventus and get a decent 3.14.

With Ronaldo on board and loving the big stage, its a super price to take before the others get on board!

On top of the price, Juventus/Atletico is our Casino Spins Promotion as well.. check out our promo page for more details.

Get in early and take the super price!!

regards,

Steve
www.sportsbet.io

Hi, yeah, NBA are the hardest odds to crunch it seems. They are always the last odds out. Ill leave that to the pros to organise.

thanks for the feedback though.

steve.

Hi darkstar.. Bit of a disappointing comment from you actually.. being a long term customer of ours I expected a bit better. Suggesting 'misrepresenting competitor odds' its just not the case. These are the odds of those listed at the time of the post.
We have received a lot of feedback on our margins and prices, so we are doing something about it. If you don't want to believe, that's fine, but there will be a difference moving forward.
We have a odds provider, so those who think we scrape odds to get together is not true either.

Steve.

Hi Guys!

On top of all our promotions we have been pushing, we have been working on getting our prices really competitive. Tonight's Liverpool/Munich match is a market leader on the EPL leaders. at 2.20 to win, you can't get much better than that. Don't forget to use the price boost function ( in BLUE brackets)  to get the Liverpool price closer to 2.30!  It will be a cracking game anyway, and with a decent price for the home team, bet big win big!




We will be doing more of these analysis and matching ( beating ) the competition in the future, so keep an eye out here in the future.

Wednesday night Champions League action will involve more good prices and also a free spins promotion as well. Check out promo pages for more details

Thanks guys!

regards,
Steve,
www.sportsbet.io

Hi All,

First of, apologies on some freaky stuff happening with our site today.. The guys are on these issues that have all been reported. We get a lot of honest feedback on 24/7 live chat I can tell you!!

It will be ironed out in the very near future.

Secondly, check out our promo pages in the next couple days, we have a few good offers on going up and running soon.

apologies again and speak soon,

Steve.
Sportsbet.io

Hi All!

Well, what a Superbowl! very low scoring and not usually good for the customers in the 'Spins for Touchdowns promotion'
We had 2 spins per touchdown on offer, but after seeing the score, I felt pretty bad and decided to pay out 15 Free-Spins anyway. Thanks to all who took up this offer this season.

For those of you who haven't seen the live Horse Racing we have on site, check it out! We also have Harness and Greyhound Racing live from around the world too.

What is next? Announcement #3 is due later this week, or next week, I'm waiting for my boss to get that very important signature, then I can announce!

WHAT A YEAR WE HAVE Coming up... and as for ANNOUNCEMENT #4..

Im telling you.. #4 is one for the boys!  LADS YOU WON'T BELIEVE IT!    March is going to be a very pretty month!

regards,

Steve,
Sportsbet.io

Morning All,

First of all, I can't believe I missed the Superbowl! Looked like a cracking game.

Second, I usually use this thread here to pump out my promos. ( yes, i pretty much will be doing the main sports promotions this year )
https://bitcointalk.org/index.php?topic=1458034.4160

Thirdly, we payed out a 75,000 euro multi bet the other week that was cashed out after 10 winning legs and the 11th leg actually was lost!
Another 110,000 euros was paid to a customer who had a good weekend betting on Basketball Qtr totals.
My boss is very happy to pay out big and fast! When I first started in the industry I was scared of the big wins! but as my boss always says, if the customer wins, give them their money!

Anyhow! onto the above Questions of the day, and then Ill pay out our Superbowl promotion!

1. Margins - yeah a popular Q for most books I guess. I know some leagues we are near market leaders, and on some we struggle a bit. Our trading team and Sportsbook Director are trying to find the best balance. For value Id recommend taking our daily price boost on EACH SPORT! yes.. that = >20 potential price boosts daily.
2. Self Exclusion- Not really my or trading/ops guys area, we have a particular person fully responsible for every case. She is extremely experienced as she is from one of the worlds biggest bookmakers. When She speaks, we listen.
3. Abreezy - As mentioned in a personal message, its pretty clear you are not getting all the correct information here. I won't be going into the dirty detail, but rest assured, the result was in the best interest of the customer on the information abreezy provided us.
As for this: ''Under no circumstances should a book be able to cancel a futures play''
Unfortunately, pretty much we can. We haven't done it in the past as it is unethical, but this was a situation that needed to be urgently done. I couldn't careless if Liverpool win or not. its half a bitcoin payout and we do that on an hourly basis. This is not the financial amount that is the issue. As mentioned, we were left with no option but to proceed down this path after a long period of discussion with the customer in question.

4. KYC procedure: Out of my jurisdiction, but i can tell you that my boss pays out any winnings. Im not sure of this case in question, but if money was confiscated, once again Id say that player in question has not filled all of us in with the full and correct information here.

5. Probably. Ill mention it to our support payouts team.

6. Apologies on missing that email. We had a few guys looking after the forums in the past and Im not sure what happened.


Have a good Monday all and speak again soon!

regards,

Steve,
Sportsbet.io

Hi Guys,

I just stumbled over this thread! apologies for the delay! Im new to looking after some of the customer comments here on the forum but have been with Sportsbet.io from the start.

So ANY questions you want to ask me, ill answer them 100% honestly.. regardless if you agree with the answers or not. 

We have some great things happening in 2019 and we want you all on the journey with us.

This week we launched Horse Racing! come to our site and check it out..

I wish I could tell you what my boss is doing next week in a Western European Country, but its Soccer season and some BIG competitions are playing in Western Europe! As soon as I can, Ill tell ya.    ( Remeber this COMMENT!)

We have a Superbowl Free Spin promotion going on this weekend. Check out our promo page for more detail.

We have the most responsive 24/7 live chat sportbook chat agents on the planet, come and test them out! any probs at all, message/post them here and Ill look after it.   

thanks lads,

Steve
sportsbet.io

Hi,

Please be advised we have been in regular contact with areezy regarding this self-exclusion procedure over a period of time. It became apparent that WE had to place areezy on a Permanent self-exclusion due to the claims of serious gambling issues ( Which, he is openly admitting here )

When the decision is reached and action is taken by us, any open bets are voided and money returned to the customer. ( areezy, we are still waiting for your reply to our last communication regarding Wallet so we can return the voided bets )

I was here when the Sportbet team voided the bets and it didn't matter if it was top placed team, or bottom-placed team. It was just important to cancel these and close this account down in the best interest of our customer.

I won't be going into any more detail about this case, as im sure you all understand there is a fair bit of information not mentioned here that doesn't need to be brought out to the public domain.

'areezy' please give the odds talk, the calculations and sports betting in general a rest for a while, a break is as good as a holiday hey?

regards,

Steve,
Sportsbet.io

Hi Zebub2,
We are going to keep www.old.sportsbet.io up and running at the same time until we get this speed and stability right. Bit of an unforeseen hiccup unfortunately as on-site testing pre-release didn't pick this up 
I can promise once this is 100% fixed, it shall be the quickest on the market!

Thanks for your patience,

Steve,
Sportsbet.io

Hi SyGambler,

The price boosts 'should' still be working. Check again when you get a chance please. We don't think there is a connection with the new site and the lack of price boosts for you, but we aren't ruling anything out just yet.
thanks,

Steve,
Sportsbet.io